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TAPIA, DAVID 1 Advancing Technology: Point of care documenta7on op7ons. David Tapia, MBA, FACHE Presentation Objectives The learner will be able to iden6fy at least two benefits and two barriers to point of care documenta6on in their prac6ce. The learner will be able iden6fy at least two different point of care devices that may be appropriate in their prac6ce. The learner will be able to demonstrate how to u6lize a decision making path focused on key considera6ons for choosing a point of care device for their prac6ce. POC Documentation Benefits of Using Technology in the Home Real-time information Documentation Interdisciplinary communication Coordination of care Efficiency Reduce mileage Employee satisfaction

Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

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Page 1: Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

TAPIA,&DAVID&&1&

Advancing)Technology:))Point)of)care)documenta7on)op7ons.

David Tapia, MBA, FACHE

Presentation Objectives

•  The&learner&will&be&able&to&iden6fy&at&least&two&benefits&and&two&barriers&to&point&of&care&documenta6on&in&their&prac6ce.

•  The&learner&will&be&able&iden6fy&at&least&two&different&point&of&care&devices&that&may&be&appropriate&in&their&prac6ce.&&

•  The&learner&will&be&able&to&demonstrate&how&to&u6lize&a&decision&making&path&focused&on&key&considera6ons&for&choosing&a&point&of&care&device&for&their&prac6ce.

POC Documentation Benefits of Using Technology in the Home

"  Real-time information "  Documentation "   Interdisciplinary communication "  Coordination of care "  Efficiency "  Reduce mileage "  Employee satisfaction

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POC Documentation Barriers of Using Technology in the Home

"  Patient interaction "  Clinician resistance "  Cost/affordability "  Learning curve/training/support "  Loss/damage "  Extra piece of equipment to carry "   Incorrect notion that it hinders productivity

Optimal Decision Making Path

Step 1: Analyze Your Current Situation

"  What types of devices are you using for POC documentation?

"  What type of system (MR/EMR) are you currently using for documentation? Are you still on paper?

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TAPIA,&DAVID&&3&

Step 2: Identify the Opportunity or Problem

Step 3: Establish Your Goals

Example: To select a device that will help you to remove these barriers and experience the benefits of improved POC documentation.

Step 4: Research / Identify Your Options

"   Internet research "  Web demonstrations "  Networking "  Employee feedback "  Test devices "  Get references – site visit

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TAPIA,&DAVID&&4&

POC Devices Optional Financing Models

"  Employer sponsored "  Employee owned "  Hybrid "  Mobile Device Management model

"   Option to Lease tablets vs buy

"   Remote lock & wipe tablets in case lost or stolen

"   Control data usage per user to avoid expensive overages

"   Use geo-fencing and GPS for security measures

What’s Out There?

Step 5: Evaluate Your Options

"  Notebook/Laptop "  Netbook "  Tablet PC "  New tablets "  Other (e.g., handheld/smartphones)

Page 5: Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

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What to Look for in a POC Device POC Software Compatibility

Client-server Solution:

"  Notebook/Laptop "  Tablet PC

Web-based Solution:

"  Notebook/Laptop "  Tablet PC "  Netbook "  New tablets

What to Look for in a POC Device Prioritize this List

"  Compatibility (Software & Flash)

"  Affordability "  Portability "  Ease & speed of

use "  Display (size) "  Multi-functionality

"  Connectivity** "  Battery life "  Camera "  Performance "  Storage "  Apps/other software "  Accessories**

Comparing POC Devices Best in Each Class

Laptop Netbook Tablet PC Tablets Initial Investment X Monthly Access X Portability X Web-based EMR X X Web-based & Client-Server X X Flash Compatibility X X X X Intuitive (Less Training Req.) X Speed of Use X Ease of Documentation X X X Reduced patient barrier X X Battery Life X Camera X Storage X X Maintenance X

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TAPIA,&DAVID&&6&

POC Devices New Tablets

"  Apple iPad 4 "  Asus Vivo Tab "  Dell XPS "  Microsoft Surface "  Other Tablets:

•  Sony Xperia Tab Z •  Google Nexus 7 •  Samsung Note 8

New Tablets Key Benefits

"  Easy to carry "  Easy to use "  Cost effective "  More efficient "  Reduces common barrier "  Useful applications "  Other usage opportunities

Tablets Key Differences

"  Screen size (7-10 in) "  3G/4G connectivity "  Wireless carriers "  Compatibility (EMR

& Flash) "  Operating systems

"  Storage options "  Cameras "  Apps/other software "  Accessories

Page 7: Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

TAPIA,&DAVID&&7&

iPad 4 & iPad mini

Advantages)•  Both&are&lightweight&and&portable&•  Powerful&processors&•  Great&reputa6on&and&brand&recogni6on&•  Intui6ve&Opera6ng&System&•  Op6on&between&7.8”&or&9.5”&screen&

Disadvantages)•  No&external&storage&or&

memory&expansion&•  Opera6ng&system&is&very&

restricted&•  No&Flash&compa6bility&&

Pricing)•  iPad&mini’s&start&at&$329&•  iPad&4&starts&at&$499&

Asus Vivo Tab

Advantages)•  Large&screen&12”&with&docking&keyboard&•  Powered&by&new&Windows&8&OS&•  Digital&stylus&easily&integrates&wri6ng&func6on&•  External&expansion&and&media&slots&

Disadvantages)•  New&Windows&8&OS&–&some&learning&

curve&•  Might&be&too&large&for&some&

clinicians&•  Price&

Pricing)•  Star6ng&at&$799&

Dell XPS New class of devices called “Convertibles”

Advantages)•  Large&screen&12.5”&&•  Powered&by&new&Windows&8&OS&•  Serves&as&both&a&tablet&and&laptop&•  External&expansion&and&media&slots&

Disadvantages)•  New&Windows&8&OS&–&some&learning&

curve&•  Isn’t&this&just&a&big&superfast&laptop?&•  High&price&

Pricing)•  Star6ng&at&$1199&

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TAPIA,&DAVID&&8&

Microsoft Surface RT & Pro

Advantages)•  Both&are&lightweight&and&portable&•  Large&10”&screen&•  Created&specifically&to&compete&with&iPads&•  Docking&Keyboard&op6ons&•  External&slots&for&media&&&storage&expansion&

Disadvantages)•  New&Windows&8&OS&–&some&learning&curve&•  Keyboard&on&Surface&RT&feels&cheaply&made&•  Surface&Pro&is&more&clunky&and&larger&•  High&price&for&the&Pro&

Microsod&Surface&RT&

Microsod&Surface&Pro&

Pricing)•  Surface&RT&starts&at&$499&•  Surface&Pro&starts&at&$999&

Google Nexus 7

Advantages)•  Latest&version&of&Android&4.1&JellyBean&•  Great&bafery&life,&fast&processor&•  Above&average&screen&resolu6on&•  External&slots&for&media&&&storage&expansion&•  Rated&the&“Best&$200&Tablet&you&can&buy”&–&by&

Engadget&

Disadvantages)•  Screen&size&7”&might&be&too&small&for&POC&•  Only&has&a&front&camera&•  Few&expansion&slots&•  No&3G/4G&op6ons&

Pricing)•  Starts&at&$199&

Samsung Galaxy Note 8

Advantages)•  Latest&version&of&Android&4.1&JellyBean&•  Powerful&processor&•  New&Stylus&features&electromagne6c&proper6es&•  External&slots&for&media&&&storage&expansion&•  “Watch&On”&feature&serves&as&a&universal&

remote&and&media&hub&

Disadvantages)•  OS&loaded&with&features&might&not&be&easy&to&

navigate&for&a&new&user&•  Price&

Pricing)•  Starts&at&$399&

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TAPIA,&DAVID&&9&

Sony Xperia Tab Z

Advantages)•  Latest&version&of&Android&4.1&JellyBean&•  Large&10”&screen&near&Re6na&display&•  External&slots&for&media&&&storage&expansion&•  Water&resistant&and&dustiproof!&

Disadvantages)•  Sony&is&s6ll&new&to&the&tablet&market&•  Brand&new&models&typically&need&at&least&

one&genera6on&to&work&out&kinks&•  Price&

Pricing)•  Will&be&released&in&Q2&2013&•  Overseas&pricing&around&

$899&

Optimal Care Tips

"  Flexibility is key "  Remain open to

better opportunities "  Utilize the benefits of

technology advancement

"  Tech excellence contributes to clinical excellence!

"  Have a backup plan "  Anticipate anxiety "  Mutually set a realistic

learning curve "   Invest in device

accessories "  Try new ways of using

your device

Thank You For Attending. We have devices available for demonstration

Questions? Ask now or contact us via email.

Dave&Tapia,&MBA,&FACHE&Managing&Partner&Exegete&Healthcare&Interna6onal,&LLC&[email protected]&&

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TAPIA,&DAVID&&10&

Addendum Case Study Optimal Care’s Mission

To provide the highest quality care with compassion and respect for each person

through personal, clinical and technological excellence.

Optimal Care Case Study&Timeline

Census started at 20 patients and grew rapidly to a census of 200 in first year

"  2006: Paper documentation – standard-based forms

"  2008: Transitioned to client-server system using Tablet PCs

"  2010: Transitioned to Web-based system using iPads and multiple devices

Optimal Care in 2008 Client-server Software + Tablet PCs

Initial Investment $300,000 Monthly Costs $5,000

License Fees User $3,500/User Host $4,000/Host HHA $3,000/HHA License

Laptops/Tablet PCs $2,000/Each

PDAs – HHA Documentation $50/Mo Activation

Security Software Licenses $120/Tracking

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TAPIA,&DAVID&&11&

Client Server Software Solution Weaknesses

Administrative: "  Cost for growth "  Device "  License "  Dependence on IT "  Training – 40+

Hours "  Theft – HIPAA

concerns

Clinical: "  Device limitations "  Delayed

documentation "  Lengthy sign-on time

•  Tablet PC •  Software program

"  Employee dissatisfaction

Tablet PC Weaknesses

"  Larger, more difficult to carry "  Battery life "   Internet access "  Updates "  Requirements

Web-based Software Solution Opportunities

Administrative: "  No upfront costs or

for growth "  Billing/financial

integration "  Real-time QA "  Reporting capability "  Replace IT "  No HIPAA concerns

Clinical: "  More oversight "  Coordination of Care "   Improved

communication "  Survey-ready "   Improved

documentation "  Process improvement

Page 12: Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

TAPIA,&DAVID&&12&

Optimal Care in 2010 Goals for New Software + Devices

"  To find a mission-driven solution for both administrative and clinical care needs

"  Employee satisfaction "  Administrative oversight "  Real-time documentation

Optimal Care Case Study Web-based Software + iPads

Initial Investment $35,000 Monthly Costs

$5,500 (Maintenance + Web) License Fees $0 Tablets $600/Each Web Connection Fees $15-25/Month

Apple iPad Opportunities

Administrative: "  Affordable pricing &

plans "  Dependable "  Less training

needed "  Works with EMR

Clinical: "  Easy to use & carry "  GPS "  Performance "  Patient education

tool "  Compatible

keyboard cases

Page 13: Tapia David POC · 2018. 4. 3. · TAPIA,&DAVID&&2& POC Documentation Barriers of Using Technology in the Home " Patient interaction " Clinician resistance " Cost/affordability "

TAPIA,&DAVID&&13&

Optimal Care Results

"   iPads provided to all clinicians "  True Point of Care "  >90% of actual POC documentation "   Improves work/life balance

“The iPad is Wonderful! I no longer go home and spend the evening with a laptop on my lap. My work is already done.”

Optimal Care Results

"  Quality assurance oversight "  Survey/record audit-ready "  Real-time interdisciplinary communication "  Using the latest technology to deliver the

highest quality care

“With the iPad, I can now play my patient her favorite music as part of her dementia care!”

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