Targets and Targets and indicators onindicators on

Service performance

QuestionsQuestions

• Where are we in reaching the MDG 7/10?• Do we know where we are in reaching the

MDG 7/10?• How can monitoring be improved?• How can the Protocol contribute to better

target setting and monitoring?

Reaching the MDGs…Reaching the MDGs…

Total Urban Rural

Supply 1990 92 97 83

2002 93 99 82

Sanitation 1990 84 83 68

2002 83 93 65

… … Yerevan Yerevan

• Deteriorating water quality poses a serious health risk

• Untreated wastewater poses a serious environmental risk

• Unreliable water supply is an impediment to economic development and education

• Utilities can not maintain the current systems, except in major cities

Uniqueness of EECCA regionUniqueness of EECCA region

• Highly developed urban systems and high network coverage in rural areas, cost of which are sometimes beyond current income levels

• Until recently, declining provision and safety

• MDG problems concentrated in Caucasus and Central Asia, particularly secondary cities and rural areas

What matters … What matters …

• Quality of water and sanitation services• Sustainability of the service• Disparities between rural, urban, peri-

urban and rural areas

Target components…Target components…

• Access to water• Safety of the water provide … zero

tolerance approach for microbial failure• Environmental soundness of sanitation

Joint Monitoring ProgramJoint Monitoring Program• WHO OECD

consultation May 2005

• Renewed JMP questionnaire including service quality

• Data gathering ending 24 November 2005 includes service quality

How can the Protocol contributeHow can the Protocol contribute

• Suggestion:– Declare zero tolerance to microbial failure as

the ultimate goal for drinking-water quality– Based on the ongoing monitoring of JMP,

develop a complementary region-specific monitoring tool

– Consider a variety of tools to reach the targets

Indicator criteriaIndicator criteria

• JMP – technology based• EU monitoring strategy• ECOHEIS – ENHIS• National reporting systems• Mediterranean Action Plan• ISO

Elements of a reporting system 1Elements of a reporting system 1

• Coverage

• DW Quality

• Service quality

• % pop covered• % pop connected to sewerage• % pop connected WWTP• Disinfection method• % failure E. coli• % failure Enterococci• Water production metered • Water consumption metered• UFW

Elements of a reporting system 2Elements of a reporting system 2

• Service quality (cont)

• Waste water treatment

• Network performance

• Continuity of service • Failure to maintain residual disinfectant• Pipe breaks

• Volume wastewater treated as % of total wastewater produced

• Discharge of treated wastewater• Reuse of treated wastewater• Blockage of the network

Future: healthy villagesFuture: healthy villages