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This paper is published in Journal of Small Business and Entrepreneurship
http://www.tandfonline.com/doi/full/10.1080/08276331.2015.1017869#abstract.
THE STIGMATIZATION OF BANKRUPT ENTREPRENEURS IN DUTCH
NEWSPAPERS
Wakkee, I., Dorrestein, F. and Englis, P.
Abstract - We examine to what extent bankrupt entrepreneurs are stigmatized in the mass
media. Based on a decade of newspaper articles, we show that while overall the level of
stigmatization is lower than expected based on popular belief, stigmatization increases in the
years with many bankruptcies, and in the months following a prominent bankruptcy. These
differences are caused by the distinctions made by journalists between entrepreneurs in charge of
large and small firms respectively as villains responsible for the bankruptcy and its
consequences, or as hard-working victims of the system. Findings are explained in terms of
experienced peril and cultural factors.
Keywords: bankruptcy, entrepreneurship, media, stigmatization, culture, exposure
1
Introduction
It is often suggested that entrepreneurs who have been involved in a bankruptcy are
stigmatized and that this stigma keeps them from ever starting another new firm (Landier 2002;
Burchell and Hughes 2006; European_Commission 2007). Nevertheless few empirical studies
have been undertaken to establish whether this stigma is reality or merely popular belief and
possibly an excuse for those entrepreneurs who do not dare to start again. The present research
considers the first of these issues and investigates whether evidence is found for the alleged
stigmatization of (ex-) bankrupt entrepreneurs in the media.
As yet, few entrepreneurship studies have relied solely on newspaper articles to develop
insight into how relevant stakeholders and society perceives entrepreneurs. Studies by Nicholson
and Anderson (2005) on changing metaphoric portrayal of entrepreneurs, by Achtenhagen and
Welter on the depiction of female entrepreneurs in the German media and by Schultz and
Achtenhagen (2013) on stereotypes of ethnic entrepreneurs in U.S. newspapers form some
interesting recent exceptions. Here, the nature and extent of stigmatization of bankrupt
entrepreneurs is explored by qualitatively examining how they were portrayed in the Dutch mass
media. By systematically analyzing newspapers articles from 2000 till 2009, we examine the
extent and nature of stigmatization and connect the level of stigmatization to the number of
bankruptcies in a specific period, the characteristics of these bankruptcies in terms of firm size,
and to the occurrence of prominent bankruptcy cases. We reveal that the overall level of
stigmatization of ex-bankrupt entrepreneurs in the media is not as high as expected. A rather
balanced picture of bankruptcy emerges in the media.
Closer inspection reveals that in years with many bankruptcies the overall tone is more
stigmatizing, just like in the period following a prominent bankruptcy case. In addition,
considerable differences are observed in the way the media report firms of different sizes
experiencing a bankruptcy. While entrepreneurs involved in medium sized to larger firms are
often portrayed as mainly taking care of their own (financial) position, owner-managers of micro
and small ventures that go bankrupt are typically shown as victims of the system or as slaving
against all odds. We explain the findings using insights from previous studies on stigma in other
domains such as mental illness or obesity (Goffman 1963; Pinel 1999), and on the role of culture
(Burchell and Hughes 2006; Trompenaars and Hampden-Turner 1994). We conclude that
2
perceived peril (Jones et al. 1984; Neuberg et al. 2000) offers a better explanation of
stigmatization compared to exposure or empathy effects (Corrigan et al. 2001; Jacoby et al.
2004). In terms of culture, we argue that the egalitarian nature of the Dutch society may explain
differences in stigmatizing reports of large versus small firm bankruptcies.
This paper is organized in the following manner. The next section starts with a description
of the meaning and nature of bankruptcy in the Netherlands where this study was conducted and
how it leads to the stigmatization of entrepreneurs involved in bankruptcy. Next we provide an
overview of the literature on media framing and how this connects to the issue of entrepreneurial
bankruptcy. The third section describes the qualitative method that we adopted including a
description of our main data sources, our sample and a qualitative articles classification
framework. After presenting our findings we end this study with a discussion in which we
interpret our findings in terms of exposure to bankruptcy stories versus the perceived level of
peril resulting from bankruptcy as well as in terms of a number of national culture dimensions.
Background
Bankruptcy and the destruction of entrepreneurial capital
Bankruptcy is an important legal means to protect the rights of debtors and acts as an
important mechanism to filter out less capable entrepreneurs resulting in more successful
entrepreneurial activities at the macro-level (Hunt 1997; Thornhill and Amit 2003). Yet,
bankruptcies are typically due to many different internal and external factors, only some of
which are controllable by the entrepreneur. Furthermore, bankruptcies are a cause of destruction
of entrepreneurial capital when the entrepreneurs involved give up (Shepherd 2009; Shepherd,
Covin, and Kuratko 2009; Shepherd, Wiklund, and Haynie 2009). Indeed only a small proportion
of these actually start a new firm. Most would like to do so (Reynolds et al. 2004) but are kept
from it by extensive perceived and actual stigmatization (Furuya 2002; Landier 2002; Alesina
and Glaeser 2004).
In the Netherlands, any legal entity can be declared bankrupt by the court if they have at
least two creditors and fail to pay their debt. Both the creditors and the owner-manager of the
firm can request for bankruptcy. The court then appoints a liquidator who assumes guardianship
3
of the firm and who seeks to execute the firm’s estate to pay off as much of the debt as possible
by drastically reorganizing or liquidating the firm. Also, the liquidator is responsible for
initiating a potential investigation into director’s liability.
(http://wetten.overheid.nl/BWBR0001860/geldigheidsdatum_16-12-2013). While liquidators
should settle a bankruptcy case as soon as possible, there are no legal time limits. Consequently
many bankruptcy cases linger for many months or even years depending on the size of the debt
and complexity of the case. While discussions about updating the 19th century bankruptcy law
have been going on between lawyers and policy makers for several years now, no major changes
in the bankruptcy law have been implemented between 2000 and 2009. The number of
bankruptcy cases in the Netherlands ranged from 4.498 in 2000 to 10.559 in 2010 with annual
variations as a result of the number of firms and the stage of the economic cycle (CBS, 2011).
The total economic and societal damage of firm bankruptcies is difficult to establish but in 2010
it was estimated that about 4 billion euro’s in unpaid debt remained after bankruptcy (CBS
2011). The number of jobs lost as a result of bankruptcies in this period tripled from almost
20.000 in 2000 to almost 60.000 in 2009 (Sprangers, Timmermans, and Lalta 2010).
Stigmatization of bankrupt entrepreneurs
According to Goffman (1963) stigma refer to “personal attributes that are deeply
discrediting and that reduces a whole and usual person into a tainted and discounted one” (p. 3)
and that separate this person from the society or community in which he lives (Kasperson,
Jhaveri, and Kasperson 2001; Semadeni et al. 2008). Stigmatization thus refers to an invisible
divide that can be seen as sign of disapproval which permits "insiders" to draw a line around the
"outsiders" in order to demarcate the limits of inclusion in any group. This demarcation enables
insiders to know who is "in" and who is "out". This allows a group to maintain its solidarity by
demonstrating what will happen to individuals who deviate from accepted norms of conduct
(Falk 2001). Individuals stigmatize in order to reduce complexity, to feel better about themselves
or about their group, to justify their perceived status in society or to validate an important
worldview (Crocker and Quinn 2003). This is most likely to happen to individuals who threaten
the successful functioning of the group (Neuberg et al. 2000).
4
The extent to which bankruptcy is a cause for stigma varies across regions and over time
due to differences and changes in norms and values which are caused by contextual factors such
as rules and regulations, demographics and economic circumstances (Dake 1992; Douglas and
Wildavsky 1983; Landier 2002; Saxenian 1996). Damaraju, Barney, and Dess (2010) showed
that bankrupt entrepreneurs are stigmatized more commonly in collectivist cultures, like the
Netherlands, than in individualistic cultures. In individualistic cultures, environmental dynamism
suppresses the effect of stigmatization on entrepreneurial risk taking. In collectivistic cultures
environmental dynamism does not act as a moderator. These findings suggest that culture alone
cannot explain either the stigmatization or the effects on the number of restarts after bankruptcy.
Indeed (Burchell and Hughes 2006) show that despite having a higher tolerance towards failure
than Europeans, Americans are slightly less willing to grant a second chance to those who start
again. Yet, re-startup rates are much higher in the U.S than in Europe. According to the authors,
GDP growth rather than cultural differences explain differences in the (re)startup rate.
Previously, (Landier 2002) suggested differences in the regulation and bankruptcy procedure,
rather than general cultural attitudes, might explain variations in re-startup rates across countries.
Nevertheless, stigmatization is generally seen as an important contributor to permanent exits
from entrepreneurial careers after bankruptcy.
Several mechanisms play a role in the formation and persistence of stigma of bankruptcy in
different institutional environments (Jones et al. 1984). The first mechanism comes into play
when individuals fear that bankrupt entrepreneurs are either incompetent or not to be trusted and
that they will mess up again. When individuals consider entrepreneurs involved in bankruptcy
are not to be trusted, they are often afraid that this entrepreneur will (intentionally) deceive them
some point in the future. The second mechanism is not based on an individual’s personal views
about bankrupt entrepreneurs, but on the (correct or incorrect) assumption that third parties will
negatively evaluate their association with a bankrupt entrepreneur. This assumption causes
individuals to distance themselves from (ex-)bankrupts to save their own reputation, almost as if
the stigma would be contagious (Goffman 1963; Jones et al. 1984; Sutton and Callahan 1987).
Most individuals do not deal with bankrupt entrepreneurs on a daily basis and therefore
they typically cannot rely on their own experiences to form an opinion about such entrepreneurs.
Instead, they form opinions by ‘following’ or ‘adopting’ the opinions of individuals or groups
5
who occupy an elite position like business analysts, judges and liquidators and journalists and
who are expected to be able to form an accurate perception of a particular attribute or
phenomenon (Wiesenfeld, Wurthmann, and Hambrick 2008). Because the viewpoints of these
opinion leaders are usually shared with the general audience through the mass media, in this
research we will explore how mass media report about bankrupt entrepreneurs and how these
reports change over time.
Framing Bankruptcy
Mass media refer to newspapers, book publishing, radio and television (Krippendorff
2012). Mass media both affect which topics are brought to the attention of the public (agenda
setting theory (McCombs 2013; McCombs and Shaw 1972) and how these topics are brought to
their attention and consequently what the public should think of these topics (framing theory
(Otieno, Spada, and Renkl 2013; Semetko and Valkenburg 2000)). The key assumption of
framing theory is that people have different perspectives when looking at events or phenomena,
and that the way in which journalists characterize or frame these in their reports can influence
how people perceive the issue or through which perspectives people see the world (Hallahan
1999; Iyengar and Simon 1993). Frames enable individuals to locate, perceive, identify and label
events and have four functions: problem definition, causal interpretation, moral evaluation and
recommendation of solutions (Entman 1993).
The public expects the media to be objective and driven by professional codes of conduct
and thus to present a balanced picture of a specific phenomenon. Journalists and media managers
nevertheless are also driven by their own prejudices and by commercial considerations. Thus,
when creating a report they consciously or unconsciously select characteristics and attributes of
the event they stress to demarcate the issue (Wilkins 2006; Skovsgaard et al. 2013). Further due
to competitive motives, journalists and media managers seek to present the news in such a way
that it meets the expectations of the audience and resonates with them. Wiesenfeld, Wurthmann,
and Hambrick (2008) argue that this has led to an increase in the use of colourful expressions
and dramatizations of events. When reports reflect a certain level of pleasure at the expense of
other people’s mistakes, this contributes to further stigmatization via the activation of negative
stereotypes to a larger extent than the underlying actual factors and mechanisms justify (Van
Gorp 2007). Alternatively, the media can also play a role in reducing the stigma on bankruptcy.
6
Although some suggest that the audience is more susceptible to negative than to positive stories
in the media (Byrne 2003), it is also widely accepted that informing and educating the audience
plays a major role in reducing stigma by providing accurate and balanced information
concerning causes and consequences (Reeder and Pryor 2008).
To determine to what extent framing contributes to stigmatization of entrepreneurs
involved in bankruptcy, two dimensions of framing need to be considered. The first relates to the
type of frame that is being used and the second concerns the way in which frames are utilized
(Scheufele 1999). On the basis of these two dimensions the framing process can be subdivided
into frame building and frame setting. Five frame types are commonly used (Semetko and
Valkenburg 2000). 1: Conflict frames in which emphasis is placed on conflicts between
individuals, groups and institutions; 2. Economic frames in which emphasis is placed on the
economic consequences of an event; 3. Human interest frames that show the personal side or
human face of an event; 4. Morality frames that position an event in the context of contemporary
norms and social codes of conduct; and 5. Responsibility frames that are used to indicate
responsibility of groups and institutions for either an event or problem or for the solution to this
problem. Recent studies suggest that these five frame types are equally used in relation to such
crises. The extent to which a specific type of crisis is seen as either preventable or inevitable
determines which of these frames is more commonly used. In particular when a crisis is seen as
being avoidable, the responsibility frame is used most commonly (An and Gower 2009). While
testing the actual impact of different frames on the audience is beyond the scope of this study,
Entman (1993) showed that the responsibility and the morality frame will have the strongest
impact on the opinions the audience will form about a particular phenomenon as they explicitly
address and evaluate causal agents and the effects.
Determining which type of frame is used is not sufficient when seeking insight in the level
of stigmatization. In fact, each type of frame can contain elements that are stigmatizing, neutral
or stigma-reducing. Therefore it is equally important to examine the actual content of a media
frame. Four dimensions can be used to determine the content of a frame: 1. the attributes of the
event that are being highlighted; 2. the nature of the presentation and prominence of a report in
the media (e.g. its length or location, usages of images); 3. the extent to which reporters seek to
invoke an emotional response; and 4. the level and nature of the details and connections between
7
these presented in order to allow the audience to cognitively understand the issue and or its
potential solutions (Ghanem 1997). By selecting both the type of frame and determining which
dimensions to incorporate when creating a news report and how to apply these, journalists build
media frames. In this frame building process, journalists are influenced by both external and
internal factors such as professional values, political orientations, perceptions about the
expectations of the audience, the views of other opinion leaders and pressure groups.
The interactions between different internal and external influences are not yet fully
understood (Scheufele 1999)) and developing insight into the underlying mechanisms is beyond
the scope of the research. Here we explore the effect of two external factors namely the number
of bankruptcies and the occurrence of prominent bankruptcy cases. First, journalists might be
influenced by the frequency with which the events about which they report occur. Wiesenfeld,
Wurthmann, and Hambrick (2008) suggest that when confronted with the bankruptcy of a firm,
stakeholders ask themselves questions about who is responsible or even to blame. If they
attribute bankruptcy to the behavior of the entrepreneur (due to lack of skills and capabilities or
even malicious intent), individuals will shut these entrepreneurs out and are unwilling to give
them a second chance (Furuya 2002). If bankruptcies occur frequently in a specific period,
journalists – possibly affected by economic analysts or policy makers who express themselves
negatively on the issue - might perceive this as an important sign that entrepreneurs are poorly
equipped for their position and thus to blame for the economic and societal perils of termination
of so many firms (Jones et al. 1984). Consequently, journalists may write about bankrupt
entrepreneurs in a more stigmatizing manner than they would generally do. Alternatively, when
many firms experience bankruptcy simultaneously, journalists potentially start to consider
external factors like general economic decline or inadequate policies and regulations. Indeed,
previous research has shown that mere exposure to patients reduces the extent to which an
individual stigmatizes someone affected by a mental illness (Corrigan et al. 2001). Exposure (via
personal interaction or via the media) is suggested to lead to the accumulation of actual
knowledge about an illness or phenomenon and thus to the reduction of stereotypes that lead to
stigmatization. This in turn would lead to a reduction of the stigmatization (Jacoby et al. 2004).
The question therefore remains, to what extent is the level of stigmatization of an entrepreneur
involved in a bankruptcy explained by the number of bankruptcies that occur in a given period?
8
Second, we expect that stigmatizing reports concerning prominent bankruptcy cases have a
negative influence on the reports concerning other bankruptcies. Prominent cases are defined in
this study as those bankruptcy cases that are described by the media as being large, as involving
extensive debt and or massive layoffs. They do not necessarily have to involve entrepreneurial
firms in the sense that they are owned and managed by a single entrepreneur or small team of
entrepreneurs but can also involve (publicly owned) corporations. Scheufele (1999) argues that
journalists act as a public when they read news reports of other journalists and are influenced in a
similar way. Referring to earlier research by Gamson and Modigliani (1989), Van Gorp (2007)
suggests that this process occurs most likely after large events that are imprinted on the
collective memory of a country. In their study, Gamson and Modigliani (1989) explain how
accidents with the nuclear power plant in Chernobyl led to a change in the way media report
about nuclear power plants in general. The original positive frame of innovation and
development was replaced by ‘Faustian’ or fatalistic frames. This line of thinking might lead to
the assumption that reports about prominent bankruptcy cases negatively influence the way in
which journalists report about other bankruptcy cases. However the lack of empirical research in
this area calls for more investigation into the question of how reports about prominent cases
affect the level of stigmatization in reports about other bankruptcies cases that occur shortly after
the prominent case is first announced.
Method
Qualitative research provides an excellent means to explore and make sense of societal
developments over time as it allows researchers to incorporate contextual and intervening
conditions that may impact upon a specific issue or process, while also showing the dynamic
interplay of various factors (Saldaña 2003). Qualitative researchers are typically interested in the
“lived experiences” of the actors involved and how these experiences influenced the actors in
relation to the issue or process under investigation. Therefore, most qualitative research is based
on primary information collected via interviews and observations, which allow for a direct
interaction between the researcher and the subject of the study. Secondary materials, which are
independent and not created for the purpose of research like newspapers or websites, typically
serve as background information in a data triangulation process (Decrop 1999). These materials
are mainly used to confirm the trustworthiness of primary information or to serve as a starting
9
point for an interview or conversation with the research subjects (Groen, Wakkee, and De
Weerd-Nederhof 2008; Taylor and Jack 2012){Groen, 2008 #1742;Taylor, 2012 #1743}. While
this use of secondary materials advances insight in entrepreneurship, we maintain that qualitative
researchers have so far overlooked the full potential of secondary materials. First, secondary
materials are typically easily accessible via the web or public archives when and how often the
investigators want to access it. Collecting secondary materials is thus less obtrusive for the
subjects involved and the investigator has the potential to go back to the material again and again
without burdening these subjects. Second, no recollection biases are involved as the materials
were created at time of the events on which they report. Biases resulting from social desirable
behavior towards the investigator are also not an issue. Particularly when exploring the
development of attitudes and behaviors over time, this constitutes a major benefit of secondary
materials.
To explore how mass media report about bankrupt entrepreneurs, we set up a qualitative
design using content analysis involving the analysis mass media reports covering the period 2000
- 2009. Since no significant differences can be observed between different types of mass media
and the types of media frames that are being used (Semetko and Valkenburg 2000), the
investigation is limited to newspapers because these are used most commonly by relevant
stakeholders such as bank employees and policy makers to keep informed
(NationaalOnderzoekMultimedia 2010). In addition, the analysis of text (newspapers) is
considered more efficient that the analysis of spoken words (radio) and or images (television).
Rather than including all Dutch newspapers, three newspapers (Telegraaf, Volkskrant (VK) and
Financieel Dagblad (FD)) are included. Each has a significant market share and serves a different
reader profile. In particular the Telegraaf is the largest national newspaper with an average
market share of about 15% between 2000 and 2010). The newspaper is generally typified as
‘popular’ for its considerable attention to entertainment and sports. The newspaper attracts a
readership from a broad section of the population with its relatively conservative (right wing) or
even populist tone of voice. Yet, its financial section is more serious and therefore generally
appreciated by policy makers and business people. The Volkskrant has much smaller market
share with about 5% but is still the third largest newspaper in terms of readership. The
newspaper is considered one of the country’s three “quality newspapers” and is seen as being left
wing although its editorial voice has moved more to the political center in the past decade. Its
10
readers generally have a higher level of education compared to the Telegraaf. Finally, the
Financieel Dagblad is a specialized newspaper that focuses on financial and corporate news. It
has a market share of about 1.3% but is well read amongst the upper echelon, decision makers of
Dutch SMEs corporations and policy makers (Cebuco 2009; Upmedia 2010).
Relevant articles were selected via the search engine LexisNexis and utilizing (the Dutch
translation of) two combinations of search terms: “bankrupt entrepreneurs” and “bankruptcy
AND entrepreneur(ship)”. After removing double entries and articles that were too small to
classify such as announcements that a particular firm was declared bankrupt, that a bankruptcy
was terminated, or that (parts of) a bankrupt firm were sold to another firm, we ended up with a
sample of 323 newspaper articles. It should be noted that most bankruptcy cases were discussed
in a single article only or only once per newspaper. Very few cases were tracked over time as
developing stories.
In addition to these articles on entrepreneurial bankruptcies we also searched for prominent
(corporate) bankruptcies cases that attracted considerable media attention. After discussions
between the authors, three bankruptcies were identified as being highly profiled during the
period 2000- 2009 based on recollection of our collective memory and separate search using the
keyword “prominent” AND “bankruptcy”. The first case concerns the bankruptcy of KPNQwest
on May 31st, 2002. One of the newspapers wrote about this case as it being the “Largest
Bankruptcy since DAF in 1993” (September 30th, 2010). KPNQwest was a telecom joint venture
founded by the Dutch KNP and the US firm Qwest which was founded in 1999. The firm began
to build a broadband Internet network and experienced a quadrupling in sales but never reached
positive results. Even before the network was completed, the firm was declared bankrupt. 550
employees lost their job. To this date the bankruptcy is still an active and highly disputed case. In
total eight articles were published about this bankruptcy in the first three months after its
announcement which is indicative of the media coverage of this case. Only one article contained
stigmatizing remarks about the firm’s senior management, but overall the tenor in these articles
was stigma-reducing or neutral in nature. Rather, the blame for this bankruptcy is put on the
American shareholder. For example, “Riseeuw is surprised that the American Qwest
Communications, that owns 48% of the shares of KPNQwest, did not provide a helping hand to
improve the poor situation the company was in” (Telegraaf, June 8th, 2002). While the pattern of
11
reporting on particular cases over time is beyond the scope of this investigation, it should be
noted that articles published about the case in later periods became increasingly judgmental and
stigmatizing in nature as a result of the additional information that surfaced.
The second case involves the bankruptcy of the military/defense company SP Aerospace
and Vehicle Systems on August 13th, 2004. 250 employees lost their job. Shortly after the
bankruptcy was declared, the firm was split in two parts that were subsequently acquired by two
key customers (Stork and KMW) providing jobs for most of the employees who lost their job
due to the bankruptcy. The first article printed on this case (FD, August 13th, 2004) was neutral in
tone, as it only announced the bankruptcy and named the appointed executor. The other five
articles were neutral towards the entrepreneur. However, articles published in July 2006, and
October, November and December of 2007 were highly stigmatizing towards the owner. In these
articles the entrepreneur is linked to bankruptcy fraud. While these articles are not included when
testing proposition 2 because they were published outside the three month scope for the analysis,
the change in tone is remarkable. It suggests that journalists do not automatically blame
entrepreneurs when a firm goes bankrupt but that they remain neutral until additional relevant
information surfaces.
The third prominent case concerns the demise of the Dirk Scheringa Bank (DSB) of
October 19th 2009. The DSB bank was a relatively young bank that originated in a financial
advice agency founded in 1977 and only obtained a bank license in 2005. The bank experienced
rapid growth by offering consumer credit and a number of insurance and savings products. At the
time of the bankruptcy, the bank had reached a market share of about 17% in consumer credits.
In contrast to the other two cases, the tenor in the first twelve articles about the bankruptcy of
DSB was predominantly negative towards the entrepreneur: The bankruptcy is completely
attributed to the entrepreneur: “Some self-reflection would have become DS when he announced
the bankruptcy of his bank this morning. It has long been his strength to ignore the past while
ruling his advanced money bank. Eventually however this became his Achilles’ heel in
practicing the serious banking profession. DSB existed because of him but now it also ceased to
exist because of him” (FD, October 20th, 2009). The negative tone towards the entrepreneur
remained prominent in later articles about the case. In addition, reports about the liquidator
involved in the case also turned increasingly stigmatizing over time.
12
Following Nicholson and Anderson (2005), we used a content analysis to rigorously
capture beliefs, values and ideologies embedded in documents and how these change over time
(Weber 1985). The analysis process consisted of three steps. First, we established the type of
media frame used per article. Second, we tried to determine how these media frames were used
on the basis of the attributes that were highlighted (Ghanem 1997). Finally, we classified each
article as stigmatizing (negative towards (ex-bankrupt entrepreneurs) or neutral (impartial
towards (ex-)bankrupt entrepreneurs) or stigma-reducing (positive towards (ex-)bankrupt
entrepreneurs or offering alternative explanations for bankruptcy rather than incompetence or
misconduct from the side of the entrepreneur on the basis of previously developed checklist. To
ensure credibility and dependability in the assessment, the first author using the jointly
developed framework, initially classified all the articles. Next, the second author performed a
similar analysis using a random subsample consisting of 75 articles relying on the list of
qualitative categories that were inductively identified by the first author. In only three cases a
somewhat different interpretation of the text led to a different categorization. After having
discussed the results and reviewing similar cases collectively, the original classification made by
the first author was used in the remainder of the analysis.
Data on the number of bankruptcies in a specific year were obtained from the website of
the Dutch Bureau of Statistics (www.cbs.nl). Prominent bankruptcy cases were identified as
follows: one was presented as “the largest bankruptcy since DAF” and the other two were
identified on the basis of the high debt and massive layoffs.
Findings
Descriptive Results
Of the 323 articles included in our analysis, 84 were originally published in de Telegraaf,
87 were published in de VK and 152 were published in Het FD. From 2000, the number of
reports rose gradually until the middle of the decade followed by a decline in the period 2005 –
2007 only to start rising very sharply by the 2008 and through 2009. All three newspapers
roughly follow these same patterns although the increase in the number of articles began
somewhat earlier in the Telegraaf than in the other newspapers.
13
Turning to the type of media frames used then, the FD predominantly uses economic
frames to report about bankruptcies, the articles in de Telegraaf most commonly adopted a
responsibility frame, and the VK mainly used the human interest frame. From our analysis we
conclude that when considering all three newspapers over the entire period, the responsibility
frame is used most commonly (n = 103), followed by the human interest frame (n = 84) and the
economic frame (n =72). The morality frame is used less frequently (n =49) while the conflict
frame is used only rarely (n = 15). Following insights from An and Gower (2009), the wide use
of the responsibility frame suggests that journalists generally believe that bankruptcies are
avoidable; yet, the usage of the responsibility frame varies rather widely throughout the decade.
From the analysis however no apparent explanation for this variation could be identified. As can
be observed from Table 1, the usage of the human interest frame (HF) began to be more
dominant in the second half of the decade. This is in line with earlier observations that suggested
the competitive landscape forces journalists to try and capture the audience’s interest
(Wiesenfeld et al. 2008; Skovsgaard et al. 2013).
Table 1 about here
Next, subcategories of frames were identified to determine in more detail how the Dutch
mass media report about bankrupt entrepreneurs and to what extent these reports could lead to
stigmatization of or stigma-reduction for such entrepreneurs. While this was not a focal area of
attention at the start of our analysis, when conducting this analysis it became increasingly clear
that across all types of media frames journalists clearly distinguish between entrepreneurs who
are in charge of medium to large sized firms and corporations and entrepreneurs who operate
micro and small firms. Although the number of employees or the sales level (prior to the demise
of the firm) was not always explicitly mentioned, either the approximate size class of the firm
became apparent from the story or in some cases it was already known to one of the authors
through previous exposure to information about these firms. While we identified stigmatizing,
neutral and stigma-reducing reports about both types of entrepreneurs, the tenor proved distinct
across the different frame types.
As mentioned previously, the responsibility frame is used most frequently over the course
of the decade. Careful analyses of the content of these articles lead to the identification of nine
qualitatively different types of reports - four of which are clearly stigmatizing bankrupt
14
entrepreneurs. Specifically we distinguished the following qualitative categories: fraudulent large
entrepreneurs (n = 23), overall poor quality of entrepreneurial skills in the Netherlands (n = 12),
incompetent ‘small’ entrepreneurs (n = 11), and mismanagement by entrepreneurs running larger
firms (n = 10). In these articles, the role and responsibility of other contributing stakeholders
and environmental factors is neglected or trivialized as shown from the following example:
“While the poor economic situation is often asserted as causing the problems in 75% of all cases
we can simply point to mismanagement.” (Telegraaf, November 9th 2005). Likewise an article in
the VK of October 2003 suggests: “The large number of startups in 2000 and 2002 is part of the
boom in bankruptcies. The starting entrepreneur from the latter days of the economic boom was
poorly educated and only had hobby-like knowledge.”
In the other five categories, journalists do inform on the role of other parties. Several
pointed to the poor quality of support and consultancy services (n = 15), inadequate legislation (n
= 14) or the impact of customers who do not pay their invoices or do so too late (n = 9). Whereas
most of the articles in these categories have a neutral tone, about one third can be typified as
stigma-reducing for entrepreneurs involved in a bankruptcy as they either offer an alternative
explanation for the occurrence of a bankruptcy, other than misconduct or lack of capabilities of
the entrepreneur or actually portray the entrepreneur as being the victim of other actors’
behaviors An example of such an article can be found in FD on April 7th 2004: “Late-paying
debtors are a huge expense: the supplier suffers from an interest loss and recovering the claims
requires manpower. When the money does not come at all it may be the fatal blow”.
Furthermore, reports about the role of monitoring and controlling bodies such as boards of
governors or (financial) watchdogs (n = 6) or the rigid (credit) approach of banks (n = 3) can be
seen as potentially reducing stigmatization for entrepreneurs as they offer an explanation for the
occurrence of bankruptcies that does not involve incompetency or misconduct of entrepreneurs.
For instance “Research of State Secretary Ybema (Economic Affairs) shows that two out of three
bankruptcies is unnecessary and would be avoidable if banks were more lenient.” (Telegraaf,
January 23rd, 2002). The reports in these last two categories are typically neutral in tenor as they
do not completely discharge entrepreneurs from their responsibility but rather suggest that they
are not the only ones to blame.
15
Turning to articles using a human interest frame, seven qualitative categories were
identified. The majority of these focused on the personal life of the entrepreneur. Very few
articles devoted attention to potential other “victims” of bankruptcies such as former employees
or un-served customers (n = 4) or to bankruptcy lawyers reflecting on the bankruptcy
phenomenon (n = 6). From the articles focusing on the entrepreneurs, we could again observe a
strong distinction between the way in which entrepreneurs running small firms and entrepreneurs
running medium sized to large firms are being depicted. Entrepreneurs running small businesses
are most typically portrayed as “foolish or naive” or as “Muddling through against the Odds” (n
= 29). As the following example shows: “… a break out of a bacterial disease, for which a
costly vaccine had to be developed…tremendous increases in the price of fodder and extensive
competition from imported fish due to the cheap dollar … the labor-intensive character of the
tilapia production is detrimental to the sale of expensive Dutch farm fishes. In an attempt to save
his firm he sets up a pilot to breed another fish even though he knows he officially is not allowed
to do so: according to the regulations of the Ministry his cannot breed other fishes until at least
three years after having obtained a subsidy for breeding tilapia. Anonymous breeders tip off the
inspection and he receives a fine” (FD, October 29th 2008). The majority of these articles are not
stigmatizing in nature. We also identified several articles that may contribute to the reduction of
stigma on bankruptcy as they portrayed entrepreneurs running small businesses who had become
very successful in a new venture after having experienced a bankruptcy in the past (n =8).
When it comes to the articles about entrepreneurs running larger firms, we identified a
qualitative category that depicted these as Struggling against the Tide (n = 11) . These articles
resembled those about entrepreneurs running small businesses who are muddling through. For
instance on June 13th 2000, De Telegraaf reports about a particular entrepreneur as “emaciated,
as poor as a church rat but with admirable resilience he is fighting for complete rehabilitation.”
Another category presents entrepreneurs running larger firms as “Cunning and focused on
protecting their personal interest.” (n = 18). For instance, the VK reported that “While financially
business may be bad…. – his corporation has been declared bankrupt last Tuesday – his
personal finances are apparently in good shape: he recently bought a brand new airplane” (VK,
April 4th 2005). Articles in this final category are without exception stigmatizing in nature.
16
When analyzing articles using an economic frame, we identified seven qualitative
categories of arguments to explain the occurrence of bankruptcies. Two of these categories
establish a direct connection between the behavior of the entrepreneurs and the bankruptcy and
as such could be considered stigmatizing towards entrepreneurs involved in bankruptcy. The first
category (n = 12) suggests that many starting entrepreneurs go bankrupt as a result of a lack
education and training and thus a lack of knowledge and skills. The second category points to
more general and sometimes even deliberate mismanagement (n = 19). These articles typically
also point to the residual debts that such entrepreneurs leave behind when their firm goes
bankrupt. For instance, The FD reports that “Some analysts began to question the reliability of
the financial reports openly. In addition, insiders suggested that the book keeping at Landis was
rattling. The word ‘Mismanagement’ is mentioned repeatedly”. In the other five categories
bankruptcies are attributed to factors beyond the control of the entrepreneur and as such these
articles cannot be classified as being stigmatizing towards entrepreneurs. In particular in these
articles, reporters attribute bankruptcies to late or non-paying customers (n = 5), government
policies (n = 10), general economic decline (n = 13), termination of support from others (n = 9),
and drops in demand (n = 4). For instance the VK reports that: “Based on the numbers produced
by Euler Hermes we can conclude that, relatively in no other European country so many firms
go bankrupt as in the Netherlands. According to Toemen this cannot only be attributed to poor
entrepreneurship. The economic decline of recent years plays a significant role. Especially
amongst consumer-oriented companies there are many casualties. Consumers after all keep a
tight hand”.
Articles in which a morality frame is used tend to incorporate one of three pleas. Two of
these pleas (for reduction of stigma (n= 29) and for changing the role of the administrator during
the bankruptcy process (n = 9)) contain strong stigma reducing elements. The third type of plea
(for dealing with malicious or incapable entrepreneurs (n = 11)) clearly stigmatized
entrepreneurs as is shown from an example in the VK: “Companies sometimes use a bankruptcy
to get rid of their employees. In case of a through-start they recruit new personnel. The FNV <a
trade union> examines why this type of fraud is so difficult to fight” (June 7th 2004).
Finally, while analyzing the articles in which a conflict frame is being used, we could
distinguish between five types of conflicts stakeholders with whom bankrupt entrepreneurs are
17
considered to be in conflict with: franchisers (n = 3), investors (n =5), bankruptcy lawyers/
administrators (n = 2), customers (n = 4) and banks(n = 1). These articles predominantly placed
the blame for the conflict with the entrepreneur. For instance the VK reported that “This type of
management is really killing the Fund. They show they are incapable of running a firm.”
However, in six cases the reporter sought to create a more balanced picture that does justice to
both parties. Also in a number of reports, the entrepreneur is being portrayed as the victim of
their customer or of the executor handling the bankruptcy case.
When looking at the differences across the three newspapers, VK and FD both use
stigmatizing elements in just over half of their articles about bankrupt entrepreneurs. The use of
such stigmatizing frames in the Telegraaf is less common, at 30%. This result might at first seem
surprising because of the more populist-oriented tone of voice, which is often associated with a
higher level of stigmatization. Yet, this newspaper is very well-read amongst entrepreneurs and
this might explain why this newspaper is more careful when it comes to stigmatizing part of its
audience.
Effect of the Number of Bankruptcies
The number of bankruptcies in a particular period might lead to the use of different media
frames and the use of more or less stigmatizing reports. We proposed that a negative relationship
would occur between the number of bankruptcy cases and the level of stigmatization in the
media. As can be seen in Figure 1, there are five years where the number of bankruptcies is
relatively high: 2003-2006 and 2009. In the years 2000 till 2002 and 2007 – 2008, the number of
bankruptcies was much lower. During the first half of the decade in years with many bankruptcy
cases, the responsibility frame (RF) was used most frequently. Since 2005 however, the human
interest frame has steadily become more and more popular and it has been the most dominantly
used media frame in relation to bankruptcy cases, even surpassing the responsibility frame
during the peaks in the number of bankruptcies in 2004/5 and 2009.
Figure 1 about here
Subsequently we examined whether in years with more bankruptcies the content of the
articles was less negative towards bankrupt entrepreneurs. As can be seen in Table 2 and Figure
2, a relationship could indeed be observed. In years with many bankruptcies, the number and
18
percentage of stigmatizing reports was higher than in years with fewer bankruptcies and these
patterns extend to each of the three newspapers. The exception to this pattern however is the year
2006. In this year the number of bankruptcies is still very high but the share of stigmatizing
articles drops sharply. An explanation for this could be that in that the media observed a
downward trend in the number of bankruptcy cases and anticipated that the trend would
continue. Alternatively, journalists might at this stage also begin to recognize that since so many
entrepreneurs suffered from bankruptcy in the preceding period, clearly they could not be to
blame for all of these bankruptcies.
Table 2 and Figure 2 furthermore show that the relationship between the number of
bankruptcies and the extent of stigmatization extends to all media frames but were most apparent
for articles adopting a human interest frame. In years with few bankruptcies, less than 12% of the
articles using a human interest frame is stigmatizing while in years with many bankruptcies this
share rises to more than 53%. The apparent volatility that is observed with respect to the use of
stigmatizing elements in articles based on a conflict frame is explained by the very small number
of articles in this category (n = 6) rather than by another underlying mechanism.
While overall the number of stigma-reducing articles is relatively limited (n = 63), more
than half of the articles adopting a morality frame are stigma-reducing. In years with fewer
bankruptcies this share rises to almost two thirds.
Figure 2 about here
To explore the relationship between the number of bankruptcies and the share of
stigmatizing frames further we investigated the previously observed difference between reports
about large and small entrepreneurs in more detail. As was reported, journalists use relatively
more stigmatizing frames when portraying entrepreneurs running larger businesses while they
typically use more neutral or stigma-reducing frames in their reports about entrepreneurs with
micro or small businesses. Figure 2 shows that the increased use of stigmatizing media frames in
years with many bankruptcies extends to small and large firms and likewise to reports about the
bankruptcy phenomenon in general. While the stigmatization of large firms was already
extensive in years with few bankruptcies, it rises further in years with many bankruptcies.
Stigmatizing reports about small firms and bankruptcy in general are not common in years with
19
few bankruptcies; yet, stigmatizing frames are used a lot more frequently in years with many
bankruptcies – though still much less compared to large firms. Based on these analyses, we
conclude that the level of stigmatization of all (ex-) bankrupt entrepreneurs in the media
increases when the number of bankrupts is high.
Effects of Prominent Bankruptcy Cases
In our theoretical framework we argued that prominent bankruptcy cases would lead to the usage
of more stigmatizing frames in the reports about other bankruptcy cases in the period following
the announcement. We expected this effect to be the largest when the reports about the
prominent case would be stigmatizing.
To determine the effects of these prominent cases on the framing of later bankruptcies, we
selected all the articles in our sample that were published in the three months prior to and the
three months after the announcement, whereby the articles published in the months prior to the
announcement of the prominent case were used to set a baseline. Next we determined which
frame types were used in these two periods and to what extent the articles in each period could
be classified as stigmatizing, neutral or stigma-reducing. The results are shown in Table 3.
Table 3 about here
As can be seen from Table 3, after all three prominent cases the relative use of stigmatizing
media frames increased as was in line with expectation. While the number of articles published
in the periods prior and after the announcement is too limited to infer robust conclusions, the
trend suggests that after the announcement of a prominent bankruptcy case, the articles about
other bankruptcy cases contain relatively more stigmatizing frames compared to the baseline
period. This effect is strongest when the baseline was less stigmatizing.
In the three months after the announcement of the DSB bankruptcy, we observed both an
increase in stigmatizing frames and in stigma-reducing frames in articles about other bankruptcy
cases. While these articles refer explicitly to the DSB case, these findings possibly mean that
rather than seeking balance, journalists find it more important to take a position in the public
20
debate on bankruptcy in general. Furthermore, in-depth analysis revealed an interesting pattern:
The increase in stigmatizing frames applied predominantly to articles about the bankruptcy
phenomenon in general and about entrepreneurs involved in medium sized and larger firms.
Almost all articles about entrepreneurs involved in micro and small firms remained neutral or
stigma-reducing in nature. This can be seen as further evidence that the stigmatization of
bankrupt entrepreneurs in the Netherlands does not apply to entrepreneurs involved in micro-
and small sized firms. Rather stigmatization of bankruptcy remains confined to the domain of
entrepreneurs running larger firms. In the discussion and conclusion section some possible
explanations will be discussed.
Discussion and conclusion
Through systematic analysis of newspaper reports about bankruptcies appearing in Dutch
newspapers in the past decade, we examined how mass media report about bankrupt
entrepreneurs and explored whether these reports contain evidence of stigmatization. In
particular, we sought to relate the nature of the reporting to the number of bankruptcies occurring
in a specific period and to the occurrence of prominent cases.
We have shown that over the entire decade about half of the articles published in the VK and the
FD on (ex-) bankrupt entrepreneurs contained elements of stigmatization, while less than a third
of the articles in the Telegraaf did so. Almost as many articles were neutral in tone and a
considerable share even showed elements of stigma-reduction. From this we might conclude that
overall the media present a fairly balanced image of entrepreneurial bankruptcy. Closer scrutiny
reveals that two important factors play a role in the level of stigmatization. First, contrary to our
expectations the level of stigmatization rose sharply in years with many bankruptcies (2003-
2006, 2009). In such years, the share of stigmatizing reports increased to about 53% at the
expense of the neutral reports. When excluding the year 2006, this share would even rise to more
than two-thirds. The relative share of the stigma-reducing reports remained stable in years with
many bankruptcies. This suggests that exposure to bankruptcy does not lead to the development
of a more forgiving attitude towards those affected by it. This finding is in contrast to results
reported in studies on the stigmatization of people suffering from mental illnesses or epilepsy
(Corrigan et al. 2001; Jacoby et al. 2004). At least in the case of entrepreneurial bankruptcy,
exposure does not breed kindness. A possible explanation for the more negative reporting in
21
years with many bankruptcies might be found in early studies on stigmatization conducted by
Neuberg et al (2000). These authors have suggested that stigmatization will happen when
individuals perceive specific behavior to be a threat to themselves or to the functioning of their
group (Neuberg et al. 2000). Similar ideas have been formulated by (Jones et al. 1984) who
argued that the perceived peril of a given attribute contributes to stigmatization. When more
firms go bankrupt, the costs to the economy increase and this will be felt by a larger part of the
society. Journalists – possibly responding to what they expect their audience wants to hear
(Wiesenfeld, Wurthmann, and Hambrick 2008) – might respond to this potential peril and utilize
a more negative tenor in their reports about individual bankruptcy cases.
When looking at the pattern of frame usages after the announcement of prominent
bankruptcy cases, we observed an increase in the level of stigmatization. These findings are
similar to previous studies on the impact of large-scale events such as the Chernobyl disaster
(Gamson and Modigliani 1989; Van Gorp 2007). Contemplating these findings, we think that the
announcement of prominent bankruptcy with its large debt and massive layoffs is some sort of
wake-up call again directing the journalist’s attention to the possible perils of bankruptcy in a
way similar to years with many bankruptcies. Interestingly, in the case of the DSB we not only
observe an increase in the usage of stigmatizing frames but also an increase in the use of stigma-
reducing frames. Possibly this means that rather than seeking balance or nuances in their reports,
journalists give priority to taking a position in the public debate.
The idea that the experienced peril can indeed explain the extent of stigmatization also
seems to be corroborated when looking at the way in which journalists differentiate between
large and small entrepreneurs. Entrepreneurs involved in large firms are more frequently blamed
for the demise of their firm and for the consequences for others, while entrepreneurs previously
running smaller firms are more often portrayed as being victims. Clearly, the threat of
bankruptcy of a larger firm to (members of) society is significantly larger than those of a smaller
bankruptcy where fewer jobs are lost and typically the residual debt is lower. If the perceived
peril explains the level of stigmatization, it is therefore not surprising that articles about large
entrepreneurs are more negative than those about small entrepreneurs or about the phenomenon
of bankruptcy in general.
22
Another explanation for the higher level of stigmatization of entrepreneurs involved in
larger firms might be found in the Dutch culture. On the one hand, panel studies suggest that the
majority of the population is of the opinion that successful entrepreneurs have a high social
status (Hessels, Bosma, and Wennekers 2005). On the other hand, other studies (Trompenaars
and Hampden-Turner 1994) portray the Dutch “as more egalitarian and less hierarchical in than
any other culture included in their survey, the Dutch distrust anyone who shows off or draws
attention to him- or herself...no one is permitted to rise too high” [p269-270]. This resentment of
success includes entrepreneurs who were able to create a large company. This resentment can
lead to malicious delight or hidden pleasure when such individuals eventually fail (Angenot
2010). This culture of resentment might explain the higher level of stigmatization against large
entrepreneurs compared to small entrepreneurs. These findings are visualized in Figure 3. In
short, this figure shows that the number of bankruptcies and perceived impact therefore directly
affect the perceived level of peril. Cultural dimensions have both a direct and an indirect effect
on perceived peril, with firm size mediating the impact of cultural dimensions on perceived peril
where bankruptcies of larger firms lead to higher levels of perceived peril. All of this affects the
level of stigmatization of bankruptcy in media.
Insert Figure 3 here
Like any study ours has limitations. One concerns the timeframe of this investigation. We
decided to incorporate a full decade of newspaper articles in our investigation. This choice is
justifiable as during this decade we witnessed more than a complete economic cycle. At the
beginning of the decade the number of bankruptcies was low, rising steadily until 2005, then
declining again for a number of years in order to rise to the highest point of the decade under the
influence of financial and economic crisis in the year 2009. While writing up our study, the
number of bankruptcies is once more declining. Future studies could examine whether the
sudden decrease in the share of stigmatizing articles in 2006 – while the number of bankruptcies
was still high – is repeated since 2010.
Also, when looking at the time frame choice to explore the effect of high profile
bankruptcy cases, we have to consider a potential bias. While the declaration of a bankruptcy
23
case causes considerable attention in the media, many bankruptcy cases involve long term
investigation and settlement processes. In fact each of the prominent cases described in this study
are still open. Throughout a bankruptcy process the media might go back and report on relevant
developments as they occur over time. When it comes to complex cases, it is more than likely
that more accurate information about the event surfaces after some time passes. Therefore the
reports that are published later on in the case might have a more extensive effect on how other
bankruptcy cases are portrayed. Future research involving case study designs should shed more
light on the influence of prominent bankruptcies on stigmatization of bankruptcies in general.
Another limitation of this study is that we only classified articles on the basis of the
stigmatizing characteristics. It is generally accepted that mass media play a role in how other
stakeholders perceive groups of individuals and social phenomena and that a slight change in the
frames that media use have a significant effect on these perceptions. For instance Sniderman and
Theriault (2004) showed that when referring to the freedom of speech 85% of their first sample
indicated that meetings of hate groups should be allowed, while only 45% of their second sample
would allow such meetings after reference was made to the risk of violence involved in such
meetings (Sniderman and Theriault 2004). We expect similar effects to occur in relation to
stigmatization of bankrupt entrepreneurs; however, we did not actually test the responses these
articles evoked in the attitudes and perceptions of relevant stakeholders including the
entrepreneurs and those who support them. Also we do not know whether these other
stakeholders such as policy makers, bankers, consultants or suppliers differentiate between small
and large entrepreneurs in a similar way as we observed here and adjust their level of support
accordingly. Future studies should therefore be undertaken to establish the effect of the media
reports on the number of renascent entrepreneurs. What we can say is that at least the media do
not portray (ex-) bankrupt entrepreneurs in an overly negative manner thus strongly contributing
to a climate of stigmatization.
Finally, while some findings were quantified we did not aim to seek statistical validity in
this study. The observed frequencies and percentages reported in this study are merely used to
offer insights in the developing trends and patterns underlying our qualitative observations.
To conclude, this research contributes to the extant literature by examining the extent to
which bankrupt entrepreneurs are stigmatized in the mass media. Based on analysis of a decade
24
of newspaper articles, our results show that in the media the level of stigmatization towards small
entrepreneurs is lower than we expected based on anecdotal reports and popular belief
(European_Commission 2007); however, stigmatization increases in the years with many
bankruptcies and in the months following a prominent bankruptcy. We also found distinctions
made by journalists between entrepreneurs in charge of large and small firms respectively.
Although the number of articles that are actually stigma-reducing is limited, small entrepreneurs
might take comfort in our findings - at least they do not have to battle against negative media
reports.
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Year Responsibility
Frame
Human
Interest Frame
Economic
Frame
Morality
Frame
Conflict
Frame
Total
2000 5 3 1 5 2 16
2001 6 5 9 5 0 25
2002 14 3 7 5 2 31
2003 8 2 13 7 1 31
2004 19 4 5 4 4 36
2005 7 12 12 5 0 36
2006 6 8 5 7 0 26
2007 12 11 3 3 0 29
2008 6 13 7 1 2 29
2009 20 23 10 7 4 64
Total 103 84 72 49 15 323
TABLE 1
Spread of Frame Usage per Year
29
Percentage of articles containing stigmatizing elements
per newspaper per frame type
Year Telegraaf VK FD CF EF HF MF RF
2000 0% 57% 13% 50% 100% 20% 40% 40%
2001 0% 22% 47% 0% 22% 20% 0% 17%
2002 22% 25% 39% 50% 43% 0% 0% 43%
2003 40% 80% 56% 100% 62% 0% 57% 88%
2004 69% 70% 92% 75% 60% 75% 50% 68%
2005 100% 58% 90% 0% 75% 100% 20% 86%
2006 17% 40% 27% 0% 20% 13% 0% 17%
2007 9% 67% 25% 0% 33% 18% 0% 31%
2008 0% 13% 50% 0% 0% 8% 0% 67%
2009 29% 63% 52% 0% 30% 43% 43% 62%
average total 29% 50% 49% 28% 45% 30% 21% 52%
average many
bankruptcies
38% 56% 56% 25% 40% 37% 24% 60%
average fewer
bankruptcies
29% 48% 49% 31% 46% 28% 19% 51%
TABLE 2
Share of articles including stigmatizing elements in %
30
Prominent case N prior Relative usage
of frame types
prior
Level of
stigmatization
prior
N after Relative usage
of frame types
after
Level of
stigmatization after
change
KPNQwest: RF,
Stigma-
reducing
11 9 % CF
27 % EF
0 % HF
27 % MF
37 % RF
18 % stigmatizing
64 % neutral
18 % stigma-
reducing
6 0 % CF
17 % EF
33 % HF
0 % MF
50 % RF
83 % stigmatizing
0 % neutral
17 % stigma-
reducing
Increase in
stigmatization
SP Aerospace:
EF, neutral
12 8 % CF
8 % EF
33 % HF
18 % MF
33 % RF
50 % stigmatizing
42 % neutral
8 % stigma-
reducing
6 17 % CF
17 % EF
33 % HF
0 % MF
33 % RF
66 % stigmatizing
34 % neutral
0 % stigma-
reducing
Increase in
stigmatization
DSB: RF,
stigmatizing
10 20 % CF
20 % EF
40 % HF
0 % MF
20 % RF
30 % stigmatizing
70 % neutral
0 % stigma-
reducing
16 6 % CF
12 % EF
38 % HF
12 % MF
32 % RF
49 % stigmatizing
38 % neutral
13 % stigma-
reducing
Increase in
stigmatization and
stigma-reducing
TABLE 3
Effect of Prominent Cases
31
FIGURE 1
Usages of media frame and number of bankruptcies over time
32
Sharp increases in HR during peaks in number of
bankruptcies
Steady increase in use of HR is inline with common trends in media landscape
(Bennet and Graber, 1996)
Common usage of RV suggests that journalists perceive bankruptcies to be avoidable crises
(An and Gower 2009)
Common usage of RV suggests that journalists perceive bankruptcies to be avoidable crises (An and Gower 2009)
Start of global financial and economic crisis
Sharp increase in the number of bankruptcies amongst sole proprietors (due to a rise in
startups in the previous year), the number of bankruptcies of limited companies dropped
sharply (which is a sign the economy is picking) up (www.cbs.nl)
FIGURE 2
Stigmatizing, neutral and stigma-reducing media frames in years with few and many bankruptcies
Conflict fra
me
Economic F
rame
Human In
terest
Fram
e
Moral Fr
ame
Responsib
ility F
rame
Conflict fra
me
Economic F
rame
Human In
terest
Fram
e
Moral Fr
ame
Responsib
ility F
rame
Conflict fra
me
Economic F
rame
Human In
terest
Fram
e
Moral Fr
ame
Responsib
ility F
rame
0%
10%
20%
30%
40%
50%
60%
70%
80%
years with few bankruptcies years with many bankruptices
Stigmatizing frames
33
Neutral frames Stigma-reducing frames
FIGURE 3
Integrative Framework
34