Team Cleaning Vs Individual Cleaning

Tuan Nguyen/Doug SorumLompoc Unified School District Maintenance and Operations

APRIL 3-6, 2013, LONG BEACH, CATask

These materials have been prepared by the CASBO Southern Region M&O Professional Council (or CASBO Associate Member). They have not been reviewed by State CASBO for approval, so therefore are not an official statement of CASBO.

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Employee Theft

Indoor Air Quality

Other

Entrance Areas

Trash Removal

Carpets

Floors

Restroom Supplies

Restroom Cleanliness

Dusting

Sources Of Complaints

Current Challenges for Districts

• Cleaning standards vary from site to site.• Cleaning standards vary from room to room.• Cleaning equipment is not standardized from site to site.• High absence rate (worker’s comp/sickness) resulting in

lost continuity.• Difficult to train subs quickly in the individual

environment.• Cleaning process has not taken into account technology

efficiency

2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO

Within a given area of a building an employee performs all duties related to cleaning. These duties generally include trash removal, dusting, restroom cleaning, polishing, sweeping, mopping, vacuuming and other duties as assigned.

Traditional Individual Cleaning

2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO

Traditional Individual Cleaning Analysis• Zones are different sizes…some larger and some smaller

• Inconsistent appearance of zones… some are cleaner than others. In some cases, cleaning quality depends on the relationship between the custodian and teacher. Zones that have the better custodian will look better.

• In most situations, traditional cleaning has not incorporated new cleaning technology (i.e. automatic restroom cleaning equipment, portable vacuum, etc.)

• Employees carry more tools with them, creating an inefficient process and increase equipment cost.

Advantages Of Task Cleaning

• Consistent cleaning. Single standard

• Cleaning tools are separated for each task. Different tools for restrooms and different tools for classrooms.

• Increased Productivity

• Equal zone areas for all custodians

• Less Confusion… more definition

• Train a single discipline

Task Cleaning Steps to success• Develop a district standard with agreement from

administration, principal, staff, union.• Understand time needed to achieve standards.• Review union contract to understand possibility and

potential road blocks. (work with HR)• Develop work schedule to meet district standard• Explore technology and equipment to achieve work

efficiency• Develop custodian training on the process• Follow up and verify cleaning goals

Lompoc Proposed District StandardDaily tasks• Clean restroom using restroom machine• Empty trash (Ideally only empty one trash can by door)• Clean sink and water fountain• Clean kitchen and lunch room• Vacuum all surfaces (carpet and tile)• Wipe desk surfaces (once a week)

Annually• Shampoo carpet (carpet van will speed up this process)• Wax hard floor surface

CASBO, APPA formula and ISSA time study• CASBO – based on student population, staff level, and square

footage. Formula is simple, hard to defense and open for debate. (1 custodian for every 13 teachers + 1 custodian for every 325 students + 1 custodian for every 13 rooms + 1 custodian for every 18,000 sq. ft)/4) + .5 facility use

• APPA (Association Physical Plant Administrators) – based on level of service. It works best in facilities requiring special handling. For example a college might require a higher service level for housing and heavy use area like library and student union.

• ISSA – International Sanitary Supply Associations task time list.

ISSA time studyTime standard is black and white. It is verifiable by cleaning professional. (www.moroundtable.info)

General Cleaning

Classroom Service Sq. Ft. Minutes Sq. Ft. Hr.

32 Trash/Dust with Duster/Clean Chalkboard/Dust mop Floor 1,000 9.40 6,383

33 Trash/Dust with Duster/Clean Chalkboard/Damp Mop Floor 1,000 16.00 3,750

34 Trash/Dust with Duster/Clean Chalkboard/Tank Vacuum Floor 1,000 12.20 4,918

35 Trash/Dust with Duster/Clean Chalkboard/Upright vacuum Floor 1,000 14.00 4,286

36 Trash/Dust with Treated Cloth/Clean Chalkboard/Dustmop floor 1,000 10.40 5,769

37 Trash/Dust with Treated Cloth/Clean Chalkboard/Damp Mop floor 1,000 17.00 3,529

38 Trash/Dust with Treated Cloth/Clean Chalkboard/Tank Vacuum Floor 1,000 14.60 4,110

39 Trash/Dust with Treated Cloth/Clean Chalkboard Upright Vacuum Floor 1,000 15.40 3,896

40 Trash/Dust with Scrap-Trap Type Vacuum/Clean Chalkboard/Portable Vacuum Floor 1,000 10.50 5,714

41 Trash/Dust with Back-Pack Vacuum/Clean Chalkboard/Back-Pack Vacuum Floor 1,000 11.00 5,455

Proposed plan (Lompoc Unified)

Proposed plan (Lompoc Unified)

Lompoc Unified Overview• 46 custodians covering 17 campuses. Due to past setup,

16 custodians are on day shift and not participating on nightly cleaning (trash, restrooms, floor, gym, facility use, kitchen)

• New cleaning plan requires day custodian to dedicate 30% of their time on task cleaning.

• 1.5 night custodians for most elementary schools• 2.5 night custodians for middle schools• 5 night custodians for the high schools• 0.5 night custodian for continuation schools• Define regular nightly cleaning and weekly task cleaning

Understand your equipment (hybrid plan)• Roving crew (Pickup truck with

Kaivac). Each truck will be responsible for up to 3 elementary schools. The one elementary custodian on site will vacuum using backpack vacuum. ISSA data indicates a 4 minutes time saving per 1000 square ft. (15 vs. 11 min)

• Middle schools and high schools will have their own restroom equipment, using trailer and golf cart.

Equipment/People limitations• Address equipment concerns promptly. Remember, as a

supervisor/manager, it is up to us to set a tone for changes. Taking care of the equipment will show that we care about the success of the cleaning plan (no duct tape)

• Carry/standardize spare parts because equipment will fail• Understand equipment limitations (distant, pressure,

volume, chemical etc…). It is our job to push the envelope without going over the edge.

• Understand worker limitations. Let workers get use to the plan and do not give up quickly. It is an adjustment and it will require an adjustment period.

Understand/Explore new technologydetermine what will work for you

Backpack Vacuum

Four-level Filtration

Inner Fiber Filter(2-ply Micro-Lined)

Outer Filter(Micro-Tex)

Dome Filter(Plastic cage with foam or HEPA media)

Pro-Team's Micro-Lined and Cloth Filter Bags are up to 96.1% efficient

at filtering particles down to 1 micron in size

Source: Quest Enterprises 1996

Sound Coat Filter/Diffuser(2" Foam eliminates all concentrated output-air)

Potential issues to change• Complete agreement needed from administration

and principals to be successful• Certain teachers might not want change, because

they will have less time to talk with their favorite custodians.

• Some believe that pride and ownership will suffer if we move to a task cleaning model

• Some custodians will oppose changes.• Learning curve to implement new equipment

Change video/Role Play• Believe in your

plan• Anticipate

barriers• Provide feedback

to team members (both good & opportunity)

• Be visible and supportive.

• Listen but be ready to make the tough call if needed.

Potential rewards• Consistent high quality clean throughout the district.

Provide cleaning equality for all staff.• Increase daily cleaning efficiency, allowing more time

for deep cleaning (shampoo carpet, increase floor waxing, etc…)

• Simplify the cleaning process (equipment and tasks)• Provide more oversight and accountability to the

cleaning process

Thank You2013 CASBO Annual Conference

Long Beach, CA

Tuan NguyenDoug Sorum

(805) 742-3171Lompoc Unified School District

(www.moroundtable.info)