Mobile EMS

Team EMSMay 1, 2012

The Golden Hour

The time period following traumatic injury, during which there is the highest likelihood that prompt medical treatment will prevent death.

• What is MEMS?• Why MEMS?• What will MEMS do?• Why will MEMS succeed?

Agenda

• Cloud-based software solution• Integrates with existing solutions• Accessible from multiple platforms• Helps EMS professionals along the entire

workflow, from 911 call to hospital.

Mobile Emergency Medical Services

• Address critical EMS problemso Increase efficiencyo Decrease errorso Save lives

• Introduce new product in under-served domaino Pioneer an integrated EMS solutiono Take advantage of an unexplored market

First Release Goals

• Reporting is time-consuming• Communication is inefficient• Receiving facilities are not well prepared• Ratio of mistakes in the field is not close to

zero

Source: interviews with EMS professionals

Critical EMS Problems

• The report will be built on-the-fly throughout the incident• Text and images will be recorded directly

into the report• Reports will be customizable to the region• Reports from other systems will be

integrated

MEMS takes the time out of reporting

• Synchronous voice and text communication across the team• Easily connect with doctors and other first

responders• Share incident with other response teams

(fire, police)

MEMS provides efficient communication

• Incoming patient notification• Share incident with medical teams at the

receiving facility

MEMS prepares the receiving facility

• Lookup standards, procedures, and protocols• Look up medical history• Review patient’s incident history (frequent-

flyers)• Provide training materials to strengthen

domain knowledge

MEMS reduces mistakes in the field

• Avoid information overload• Maintain quick user error recovery• Leverage user's intuition• Minimize downtime, maximize availability• Secure patient and incident information

Quality Goals

• Poor adoptiono EMS professionals' lack of tech-savvyo Prohibitively expensive for EMS organizationso Resistance to change

• Unexpected costso Integration with other systemso Accommodating diverse regulations, protocols,

etc.• Miss the mark

o Develop a solution that is too specifico Misunderstanding the domain

Risks

• Ensure healthy adoptiono Establish pilot programo Minimize cost by employing existing

infrastructure• Understand potential costs

o Assess differences across regionso Integrate with diverse types of systems

• Build the right producto Involve stakeholders throughouto Real-world usability testing

Risk Mitigation

• MEMS is feasibleo Competitors provide piecemeal solutions

• MEMS is realistico Funding is available to save liveso Narrowly targeted at solving the most important

issueso NDSS has experience building successful

projects• MEMS is viable

o No competitor provides an integrated solution

First Release Assessment

• Approve development of MEMSo Solves critical issueso Is a viable software solutiono Has minimal risk

Time for Action

Questions

http://www.getdou.com/wp-content/uploads/2011/04/pocket-watches-01-300x289.jpg

http://www.umm.edu/shocktrauma/images/cowley.jpg

Images Sources