Team Leader: Sara Dam Warren Grove Emily Isaacs Bob Just Western Illinois University

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What We Know What We Are Missing Key Assumptions Philosophy Commission Social Media Approach References. Sunnyvale University StudentAffairs.com 2013 Case Study Competition Addressing Town and Gown Relations. Team Leader: Sara Dam Warren Grove Emily Isaacs Bob Just - PowerPoint PPT Presentation

Text of Team Leader: Sara Dam Warren Grove Emily Isaacs Bob Just Western Illinois University

Sunnyvale University StudentAffairs.com 2013 Case Study Competition

Sunnyvale UniversityStudentAffairs.com 2013 Case Study Competition

Addressing Town and Gown RelationsTeam Leader: Sara DamWarren GroveEmily IsaacsBob Just

Western Illinois UniversitySunnyvale UniversityWhat We Know

What We Are Missing

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Philosophy

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ReferencesWhat We KnowSunnyvale UniversityWhat We Know

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ReferencesLocated in quaint New England townLate night parties have disrupted the genteel fabric of the communityRoaming groups of students have been an unending nuisance during the weekendSchool has expanded into the community properTown under siege by students and alumni during Sestercentennial celebrationFounded in the mid-1800sNew buildings constructed to relieve housing crunch Some graduate programs now located in city centerArticles in local and school newspapers have been published about town/gown problemsEntering spring time of year (snow melting and people throwing Frisbees)Students informed via email about the strained relationship Conversations regarding town/gown have been taking place between the Mayor and his people, the President of the University, and members of the boardNo well-outlined previous strategy in place incorporating the school and the communityWhat We Are MissingSunnyvale UniversityWhat We Know

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ReferencesInstitutions Carnegie ClassificationStudent and town demographicsNumber of students living on/off campusEnrollment size of InstitutionMeaning of under siege & nuisance Community thoughts on school expansionWhat kind of University-sponsored weekend events exist for students?What kind of social medial efforts are already in place around campus and the community (who is operating them?)Alumni relations (Is there an office or department? Is there ongoing communication with alumni?)Student, University, and community expectations of one anotherBudget position of the University to fund special projects What areas of town are most heavily impacted by late night parties?The Universitys mission and vision Content from the newspaper articles What was discussed in the University Senate meetings?Any underlying community and student issues that are exacerbating the town and gown relationshipKey AssumptionsSunnyvale UniversityWhat We Know

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ReferencesStudents are between the ages of 18-24 (traditional age)Private institution Majority of students live on-campusAlumni have a presence in the community and University Students are reckless in their weekend drinking habits Students and alumni (in particular, student leaders) have not been involved in the conversation in the past about how to tend to town and gown relationsNorms and culture of students have been established since they are about done with the academic year (semester system)Students are not a nuisance during the weekdaysSestercentennial celebration was a tipping point in the town and gown relationsParent-Teacher Association, Small Business Owner Association, and VFW/Lions Club/Rotary club exist in the town

PhilosophySunnyvale UniversityWhat We Know

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ReferencesIn an effort to be intentional about how we address the growing strain of the town and gown relations we would like you to consider how relevant student affairs literature is essential to the outcome of our plan.

Our approach integrates Robert Kegans orders of consciousness and three dimensions of meaning making, Kolbs Learning Cycle, and relevant literature produced by Margaret Wheatley.

"It doesn't matter how brilliant or correct the plan is, it simply doesn't work to ask people to sign on when they haven't been involved in the planning process. - Wheatley, 2006, p.68

PhilosophySunnyvale UniversityWhat We Know

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ReferencesThe premise of the Learning Cycle is that learning is an experiential process. It requires that people participate in the environment around them, actively.

Concrete ExperienceThe experience of the environment around themReflective ObservationThinking about their experienceAbstract HypothesisConstructing a(n) idea(s) based on their reflective observationActive TestingTaking the idea and incorporating that/those idea(s) into actionEvans et. all, 2010; Zull, 2002Kolbs Learning CyclePhilosophySunnyvale UniversityWhat We Know

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ReferencesKegan (1994) posits that the way in which we all make meaning can be understood through three dimensions:

CognitiveHow we know what we knowInterpersonal How we see ourselves in relation to othersIntrapersonalThe integration of our values and beliefs with sense of selfKegans Dimensions of Meaning-MakingKegan, 1994PhilosophySunnyvale UniversityWhat We Know

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ReferencesLearning Partnerships Model

The Learning Partnerships Model is a product of a 17-year longitudinal study done by Marcia Baxter Magolda (2004) on young adults learning and development. It is a model designed to promote self-authorship. Validate learners capacity to knowHow are participants invited to share their opinions and/or perspectives?Portray knowledge as complex and socially constructedHow are multiple perspectives/interpretations shared or ambigous answers to questions shared?Situate learning in the learners experience How is the participants existing knowledge & experience used as the basis for understanding what is it they are trying to learn?Self is central to the knowledge constructionHow are participants asked to define themselves and bring this to their way of learning, work, and relationships?

Define learning as mutually constructing meaningHow does the process share knowledge construction with participants as equal partners?Share authority and expertiseHow is the process empowering participants to learn interdependence as opposed to dependence or independence?Baxter-Magolda, 2004Commission Sunnyvale UniversityWhat We Know

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ReferencesWe have developed a standing committee with the sole task of promoting positive relations between the New England town and Sunnyvale University.

Mission StatementThe Community Relations Commission strives to foster positive, communicative, and engaging relations between Sunnyvale University and its neighboring communities by cultivating collaborative, trusting relationships.

PurposeThis commission will focus on strengthening the relationship between the town and University by utilizing social media to gathering feedback from stakeholders within each community, assess the relationship between the two, create learning outcomes to shape potential solutions, and develop temporary solutions, long-term solutions, and continued relations. Commission Sunnyvale UniversityWhat We Know

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ReferencesIn order to encourage collaboration and promote ownership between as many voices within the greater community as possible, a variety of people are recommended to serve on the commission:

PTA Representative Town Council Representative Student Government President Director of Residence LifeResidence Hall Association President Director of Student Activities Panhellenic Council President Deputy MayorInterfraternity Council President Mayor United Greek Council President Rotary/Lions ClubProgramming Board PresidentSmall Business Owners Association liaison

We know that the best way to create ownership is to have those responsible for implementation develop the plan for themselves. No one is successful if they merely present a plan in finished form to others (Wheatley, 2006, p. 68). Clemson University, 2013Use of #SocialMediaCommissions PublicFacebook PageAllows students and other community members to post comments, questions, feedback, and concerns that will be addressed in future commission meetings Commission members can spread information about upcoming eventsPromotes community building by allowing people to post positive thoughts and photosKeeps others outside of the commission informed by posting the commissions meeting minutes on FacebookAdvertise other social media avenues the commission will be using such as Twitter and Blogger

Commissions PrivateFacebook GroupThe Learning Cycle is always occurring so a Facebook group allows continual learning opportunities for the commission. For example:Experience: Viewer reads or watches content on Facebook page.Reflection: Viewer considers what information is consumed by thinking about different ways of interpreting that information.Hypothesis: Viewer makes connections between content seen on Facebook to personal experiences to make their own conclusionsTesting: Viewer makes a comment about posted information or posts a separate video or thought that is connected to the original. Viewer may also bring Fa