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Teamwork &Technology: Utilizing Core Informatics Resource Nurses Prior to an Electronic Health Record Implementation Team Leader: Cori Kopecky, MSN, RN, OCN • Team Members: Julieta Fajardo, MSN, RN, CHPN,Joaquin Buitrago, MS, RN, OCN, & Crystal Fuller, BSN, RN, CPSN The University ofTexas at MD Anderson Cancer Center, Houston,Texas Background Information The implementation of an electronic health record (EHR) can be quite a challenge in a large healthcare facility with more than 4,000 nurses. In nursing informatics , individuals review data, assess workflow, and track trends. During our institution‘s (EHR) implementation (OneConnect), an informatics resource nurse (IRN) program was launched. A core group of IRNs was established as a frontline team to assist their peers through the EHR adoption by disseminating EHR updates, providing feedback to EHR project developers, and serving as an additional resource to staff. Objectives of the Project The core group of IRNs w as identified, EHR objectives were shared, and project goals were defined. To meet all institutional expectations, EHR project objectives were evaluated weekly by the core IRNs. W ith active involvement, representation, and previous EHR experience across the nursing community in the institution, the core IRN group met weekly to discuss staff feedback, identify barriers to the implementation process, and evaluate staff progress prior to the EHR go-live date. Results Since May 2015, the core IRNs facilitated the monthly IRN meetings and activities. Feedback from nurses was taken into consideration to improve schedules, meeting location, equipment, and teaching strategies. The monthly attendance increased by 50% from May to September 2015. Implications for Advancing the Practice The core group of IRNs attempts to continuously provide up-to-date information and resources to nursing staff so they are ready for the institutional EHR implementation. As technology and evidence- based nursing advance, the Core IRNs must promote effective communication and best practice via EHR implementation and optimization phases. Statement of Successful Practice Since May 2015, the core IRNs have facilitated the monthly IRN meetings and activities. Feedback from nurses was taken into consideration to improve meeting schedules, meeting location, equipment, and teaching strategies. The monthly attendance increased by 50% from May to September of 2015. January February March April May June July August September IRN/Super users 71 126 90 117 125 179 160 214 186 Non-IRN 11 14 3 22 19 20 21 33 20 # of IRNs/Super Users 166 214 246 271 284 369 392 456 488 0 100 200 300 400 500 600 IRN Meeting Attendance by Role January February March April May June July August September Live 82 140 90 129 130 166 141 202 152 WebEx 0 0 0 0 14 16 29 25 46 Recording 0 0 0 0 0 Live WebEx Recording 17 34 20 11 0 50 100 150 200 IRN Meeting Attendance 250 Process of Implementation Nursing leadership allowed the Core IRNs to attend the monthly meetings w here they learned about our OneConnect updates and monthly topics and interacted w ith other IRNs and nursing leaders across the community. Multiple avenues of communication were used by the Core IRNs to disseminate the information, w hich included EHR Nursing Leadership meetings, monthly IRN meetings, Nurses’ week activities, and a toolkit-on-w heels. The toolkit-on-wheels is a strategy of presenting the monthly toolkit topic to the end users in the play environment of the EHR using a workstation on w heels. The OneConnect play environment allowed staff to practice in the OneConnect template. To engage stakeholders in the implementation of our OneConnect EHR, toolkits show casing one EHR topic and process at a time were created every month and presented to the nursing community by the core IRNs.

Teamwork&Technology:UtilizingCoreInformaticsResource ... · PDF filetoolkit topicto the end users in the play environment of the EHR using a workstation on wheels. The OneConnect play

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Teamwork&Technology:Utilizing Core Informatics ResourceNurses Priorto an Electronic Health Record ImplementationTeam Leader: Cori Kopecky, MSN, RN, OCN • Team Members: Jul ieta Fajardo, MSN, RN, CHPN,Joaquin Buitrago, MS, RN, OCN, & Crystal Fuller, BSN, RN, CPSNThe University ofTexas at MD Anderson Cancer Center, Houston,Texas

Background InformationThe implementation of an electronic health record (EHR) can be quite achallenge in a large healthcare facility with more than 4,000 nurses. Innursing informatics , individuals review data, assess workflow, and track trends. During our institution‘s (EHR) implementation (OneConnect), aninformatics resource nurse (IRN) program was launched. A core group ofIRNs was established as a frontline team to assist their peers through theEHR adoption by disseminating EHR updates, providing feedback to EHRproject developers, and serving as an additional resource to staff.

Objectives of the ProjectThe core group of IRNs was identified, EHRobjectives were shared, and project goals were defined. To meet all institutional expectations, EHR project objectives were evaluated weekly bythe core IRNs. With active involvement, representation, andprevious EHR experience across the nursing community in theinstitution, the core IRN group met weekly to discuss stafffeedback, identify barriers to the implementation process, andevaluate staff progress prior to the EHR go-live date.

ResultsSince May 2015, the core IRNs facilitated the monthly IRN meetings and activities. Feedback from nurses was taken into considerationto improve schedules, meeting location, equipment, and teachingstrategies. The monthly attendance increased by 50% from May toSeptember 2015.

Implications for Advancing the PracticeThe core group of IRNs attempts to continuously provide up-to-dateinformation and resources to nursing staff so they are ready forthe institutional EHR implementation. As technology and evidence-based nursing advance, the Core IRNs must promote effectivecommunication and best practice via EHR implementation andoptimization phases.

Statement of Successful PracticeSince May 2015, the core IRNs have facilitated the monthly IRNmeetings and activities. Feedback from nurses was taken intoconsideration to improve meeting schedules, meeting location, equipment, and teaching strategies. The monthly attendanceincreased by 50% from May to September of 2015.

January February March April May June July August September

IRN/Super users 71 126 90 117 125 179 160 214 186

Non-IRN 11 14 3 22 19 20 21 33 20

# of IRNs/Super Users 166 214 246 271 284 369 392 456 488

0

100

200

300

400

500

600

IRN Meeting Attendance by Role

January February March April May June July August September

Live 82 140 90 129 130 166 141 202 152

WebEx 0 0 0 0 14 16 29 25 46

Recording 0 0 0 0 0

Live WebEx Recording

17 34 20 11

0

50

100

150

200

IRN Meeting Attendance

250

Process of Implementation

Nursing leadership allowed the Core IRNs to attend themonthly meetings where they learned about ourOneConnect updates and monthly topics and interacted withother IRNs and nursing leaders across the community.

Multiple avenues of communication were used by theCore IRNs to disseminate the information, which includedEHRNursing Leadership meetings, monthly IRN meetings,Nurses’ week activities, and a toolkit-on-wheels. Thetoolkit-on-wheels is a strategy of presenting the monthlytoolkit topic to the end users in the play environment of theEHR using a workstation on wheels. The OneConnectplay environment allowed staff to practice in theOneConnect template.

To engage stakeholders in the implementation of ourOneConnect EHR, toolkits show casing one EHR topicand process at a time were created every month andpresented to the nursing community by the core IRNs.