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Copyright 2007 JohnWiley & Sons, Inc. Technology Guide 1 1
Introduction to Information
SystemsHTM 304 - Management Information
Systems
College of Business Administration
California State University @ San Marcos
Authors: Turban, Rainer and Potter
Publisher: John Wiley & Sons, Inc.
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Technology Guide 1
Hardware
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Technology Guide Outline
TG1.1 Introduction
TG1.2 The Central Processing Unit TG1.3 Computer Memory
TG1.4 Computer Hierarchy
TG1.5 Input and Output Technologies TG1.6 General Technological Trends
TG1.7 Strategic Hardware Issues
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Learning Objectives
Identify the major hardware components of a
computer system.
Describe the design and functioning of the central
processing unit.
Describe the main types of primary and secondary
storage. Distinguish between primary and secondary storage
along the dimensions of speed, cost, and capacity.
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Learning Objectives (Continued)
Define enterprise storage and describe the
various types of enterprise storage. Describe the hierarchy of computers
according to power and their respective roles.
Differentiate the various types of input andoutput technologies and their uses.
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Learning Objectives (Continued)
Describe what multimedia systems are and
what technologies they use. Discuss the general trends in hardware
technology.
Discuss strategic issues that link hardwaredesign to business strategy.
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TG1.1 Introduction
Hardware refers to the physical equipment usedfor the input, processing, output and storage
activities of a computer system. Central processing unit (CPU) manipulates the
data and controls the tasks performed by the othercomponents.
Primary storage internal to the CPU; temporarilystores data and program instructions during
processing.
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Hardware
Secondary storage external to the CPU;
stores data and programs for future use. Input technologies accept data and
instructions and convert them to a form that
the computer can understand.
Output technologies present data and
information in a form people can understand.
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Hardware (Continued)
Communication technologies provide for
the flow of data from external computernetworks (e.g. the Internet and intranets) to
the CPU, and from the CPU to computer
networks.
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TG1.2 The Central Processing
Unit Central processing unit (CPU) performs the actual
computation or number crunching inside any computer.
Microprocessor made up of millions of microscopictransistors embedded in a circuit on a silicon chip.
Control unit sequentially accesses program instructions,decodes them and controls the flow of data to and from theALU, the registers, the caches, primary storage, secondary
storage and various output devices.
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CPU (Continued)
Arithmetic-logic unit (ALU) performs the
mathematic calculations and makes logicalcomparisons.
Registers are high-speed storage areas that
store very small amounts of data and
instructions for short periods of time.
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How the CPU Works
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How the CPU Works (Continued)
Binary form: The form in which data and instructions can be read bythe CPUonly 0s and 1s.
Machine instruction cycle: The cycle of computer processing, whose
speed is measured in terms of the number of instructions a chipprocesses per second.
Clock speed: The preset speed of the computer clock that times allchip activities, measured in megahertz and gigahertz.
Word length: The number of bits (0s and 1s) that can be processedby the CPU at any one time.
Bus width: The size of the physical paths down which the data andinstructions travel as electrical impulses on a computer chip.
Line width: The distance between transistors; the smaller the linewidth, the faster the chip.
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Advances in Microprocessor
Design
Moores Law is that microprocessor complexity woulddouble every two years as a result of the following changes:
Increasing miniaturization of transistors.
Making the physical layout of the chips components as
compact and efficient as possible.
Using materials for the chip that improve the conductivity
(flow) of electricity. Targeting the amount of basic instructions programmed into
the chip.
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Microprocessors &
Microcontrollers
The two most common microprocessorarchitectures are complex instruction setcomputing (CISC)and reduced instructionset computing (RISC).
Microcontrollers are computer chips,
embedded in products and technologies, thatusually cost less and work in less-demandingapplications than microprocessors.
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TG1.3 Computer Memory
Two basic categories of computer memory:
Primarystorage and secondarystorage.
Primary stores small amounts of data and
information that will be immediately used by the
CPU.
Secondary stores much larger amounts of dataand information (an entire software program, for
example) for extended periods of time.
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Memory Capacity
Bit: Short for binary digit (0s and 1s), the
only data that a CPU can process.
Byte: An 8-bit string of data, needed to
represent any one alphanumeric character or
simple mathematical operation.
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Hierarchy of Memory Capacity
Kilobyte(KB): approximately one thousand bytes.
Megabyte(MB): approximately one million bytes
(1,048,576 bytes, or 1,024 x 1,024).
Gigabyte(GB): actually 1,073,741,824 bytes(1,024 x 1,024 x 1,024 bytes).
Terabyte: One trillion bytes.
Petabyte: Approximately 1015 bytes.
Exabyte: Approximately 1018 bytes.
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Primary Storage
Primary storage ormain memorystores three types ofinformation for very brief periods of time:
Data to be processed by the CPU; Instructions for the CPU as to how to process the data;
Operating system programs that manage various aspects of thecomputers operation.
Primary storage takes place in chips mounted on the
computers main circuit board, called the motherboard. Four main types of primary storage: register, random access
memory (RAM), cache memory and read-only memory(ROM).
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Main Types of Primary Storage
Registers: registers are part of the CPU with theleast capacity, storing extremely limited amounts of
instructions and data only immediately before andafter processing.
Random access memory (RAM): The part ofprimary storage that holds a software program andsmall amounts of data when they are brought from
secondary storage. Cache memory: A type of primary storage where
the computer can temporarily store blocks of dataused more often.
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Primary Storage (Continued)
Read-only memory (ROM): Type ofprimary storage where certaincriticalinstructions are safeguarded;the storage isnonvolatileand retains the instructions whenthe power to the computer is turned off.
Flash memory: A form ofrewritable read-only memory thatis compact, portable, andrequireslittle energy.
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Secondary Storage
Memory capacity that can store very large
amounts of data for extended periodsof time. It is nonvolatile.
It takes much more time to retrieve data because
of the electromechanical nature.
It is cheaper than primary storage.
It can take place on a variety of media
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Secondary Storage (Continued)
Magnetic tape: A secondary storage medium on alarge open reel or in a smaller cartridge or cassette.
Sequential access: Data access in which thecomputer system must run through data in sequencein order to locate a particular piece.
Magnetic disks: A form of secondary storage on a
magnetized disk divided into tracks and sectors thatprovide addresses for various pieces of data; alsocalled hard disks.
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Secondary Storage (Continued)
Hard drives: A form of secondary storage thatstores data on platters divided into concentric tracks
and sectors, which can be read by a read/write headthat pivots across the rotating disks.
Direct access: Data access in which any piece ofdata be retrieved in a nonsequential manner bylocating it using the datas address.
Magnetic diskettes: A form of easily portablesecondary storage on flexible Mylar disks; alsocalled floppy disks.
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Optical Storage Devices
Optical storage devices: A form of secondary storage inwhich a laser reads the surface of a reflective plastic platter.
Compact disk, read-only memory (CD-ROM): A form ofsecondary storage that can be only read and not written on.
Digital video disk (DVD): An optical storage device used tostore digital video or computer data.
Fluorescent multilayer disk (FMD-ROM): An optical
storage device with much greater storage capacity thanDVDs.
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More Storage Options
Memory cards: Credit-card-size storage
devices that can be installed in an adapter or
slot in many personal computers (i.e. memory
sticks, thumb drives).
Expandable storage devices: Removable
disk cartridges, used as backup storage for
internal hard drives of PCs.
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Enterprise Storage Systems &
RAID Enterprise storage system: An independent,
external system with intelligence that
includes two or more storage devices. Redundant arrays of independent disks
(RAID): An enterprise storage system thatlinks groups of standard hard drives to a
specialized microcontroller that coordinatesthe drives so they appear as a single logicaldrive.
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Storage Area Networks (SANs)
Storage area network (SAN): An enterprise
storage system architecture for building special,
dedicated networks that allow rapid and reliableaccess to storage devices by multiple servers.
Storage over IP: Technology that uses the Internet
Protocol to transport stored data between deviceswithin a SAN; sometimes called IP overSCSIor
iSCSI.
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Network-Attached Storage
Network-attached storage (NAS) device is
a special-purpose server that provides file
storage to users who access the device over a
network; plug-and-play.
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TG1.4 Computer Hierarchy
The first generation of computers, from
1946 to about 1956, used vacuum tubesto store and process information.
The second generation of computers,
from 1957 to 1963, used transistors forstoring and processing information.
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Computer Hierarchy (Continued)
Third-generation computers, from 1964 to 1979,used integrated circuits for storing and processing
information. Early to middle fourth-generation computers, from
1980 to 1995, used very-large-scale integrated(VLSI) circuits to store and process information.
Late fourth-generation computers, from 1996 to thepresent, use grand-scale integrated (GSI) circuits tostore and process information.
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Computer Categories
Supercomputers
Mainframe Computers
Midrange Computers
Workstations
Notebooks and Desktop ComputersAppliances
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TG1.5 Input and Output
Technologies Input technologies allow people and other
technologies to put data into a computer. The two
main types of input devices are: human data-entr ydevices include keyboards, mouse,
trackball, joystick, touchscreen, stylus and voicerecognition;
source-data automationdevices input data with minimal
human intervention (e.g. barcode reader). Speed up data collection; Reduce errors;
Gather data at the source of a transaction or other event.
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Input and Output Technologies
(Continued)
Output generated by a computer can be
transmitted to the user over several output
devices and media.
Includes monitors, printers, plotters and voice.
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Multimedia Technology
Multimedia technology is the computer-
based integration of text, sound, still images,
animation and digitized motion video.
Merges capabilities of computers with
televisions, VCRs, CD players, DVD
players, video and audio recording
equipment, music and gaming technologies.
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TG1.6 Emerging Technologies
Grid computing involves applying the resources of manycomputers in a network to a single problem at the same time.
Utility computing (also called subscription computingandon-demand computing) is when a service provider makescomputing resources and infrastructure managementavailable to a customer as needed for a charge based onspecific usage rather than a flat rate.
Nanotechnology refers to the creation of materials, devicesand systems at a scale of 1 to 100 nanometers (billionths of ameter).
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TG1.7 Strategic Hardware Issues
How do organizations keep up with the rapid price
and performance advancements in hardware?
How often should an organization upgrade its
computers and storage systems?
Will upgrades increase personal and organizational
productivity? How can organizations measure such increase?
How do organizations manage telecommuting?