TechnologyOne Cloud

About MBRC

Located between Brisbane and

the Sunshine Coast

More than 2000 sq. kilometres

Moreton Bay Regional Council

formed in 2008Amalgamation of • Caboolture Shire Council,

• Pine Rivers Shire Council and

• Redcliffe City Council

About MBRC

175,000 Rateable Properties

1,500 Staff

434,000 Residents

(533,000 by 2030)

CX AND UXGreat Customer Experience

Great User Experience

Website

ReDesign

New Website

platform

Cloud Migration

Finance and

Assets in Ci

TechOne CiA for P&R

HRP and ECM

HOW

Website Design

and Portals

Cloud Migration

Finance and

Assets in Ci

Review ETLs

Organisational

Reports for Cloud

Exploring

Requirements

HRP, P&R and ECM

TechnologyOne Test

Environments Stood up

P&R/ECM and HRP

HRP, ECM and P&R

Solution Design

Workshops underway

The Cloud Journey So Far

July 2017 Cloud

Readiness Assessment

Identified ETLs and

InterfacesSept 2017 Signed

SaaS Contract

with TechOne

29 Jan 2018 we went

Live TechOne Cloud

for Finance & AM in Ci

Lead Up to Go Live

• As good as OR better than on

Premise

• Performance Baseline – 200

business processes measured

• Considerable UAT

• Successful Go Live 29 Jan 2018

• Post Go Live TechnologyOne

worked with us to resolve issues

TechnologyOne

Cloud Go Live

Monday,

29 January

• Testing completed successfully

• Performance baselines confirmed

• TechnologyOne Cloud Go Live

completed on Monday 29 January

Where We Started

TechnologyOne and MBRC identified Refactoring work:

• On prem: 49 Connectors to other Databases, 396 refactored items.

• ETLS: 790 total ETLs, 109 ETLs refactored. Now 463 csv files sent to cloud via

attunity sync.

• XLOne : 238 XLOne reports residing outside of the T1 server folder

• 39 reports had SQL queries - rewritten as an XLOne report

• 73 reports had macro embedded - removed and saved as an .xlsx file extension

• 25 reports were in excel version 97-2003 - updated to excel worksheet.

Other Refactoring:

• 4 spreadsheets with live DB connections refactored into XLOne or SSRS reports

over DB Edge

• 3 SSAS models refactored to point to DB Edge

• 10 SSIS jobs refactored to point to DB Edge

• Approx. 100 GIS scripts and queries

• 144 SSRS reports reviewed, 45 were able to be converted into 33 XLOnes, 6 ETLs

(replacing 11 SSRS reports)

Improved Processing Speed for WO with large volumes of assets

Timesheet: 2 step approval process working in the Cloud

Edge database – replication issues:

• Attunity DB Edge Data Sync Server for on prem reporting: connection to other

systems sometimes failed to replicate what was in the Tech One database

Database locks: management by cancelling jobs sometimes problematic

ISSUES RESOLVED

Accommodate For Cloud

Some impacts to be aware of:

• Donotreply@moretonbay.qld.gov.au - included IP range Dynamically changing IP resolved from name using powershell

script daily. To allow @moretonbay.qld.gov.au emails back into mbrc.

• Browser pop ups - Chrome and IE added to trusted sites for TechnologyOne popups.

• Refactored open url powertags etc to open in new tab.

• Cut and paste and paste special - need to use the Ci Cloud Clipboard now and this is slow.

• Uploading/downloading documents can be a multi step process and will need some education.

• Filename length the data folder path length changes if not using connected content. This is longer in the cloud for MBRC

and impacts the filename length a user can upload to purchase requisitions.

• Setup of Attunity DB Edge Data Sync Server for on prem reporting/connection to other systems

• Firewall rules to allow TechnologyOne

• No AD Sync (Azure AD Sync Coming) – new/terminated/disabled users needing to be reported and manually reviewed

daily.

• Speed tests at all locations – no greater than 70ms latency at any site recommended

• XLOne Macros no longer function – refactor

• WAN Optimisation – link and carrier redundancy

• Ensure Browser (Chrome, IE etc.) are up to date

Recap - CX and UX

Cloud Migration

Finance and

Assets in Ci

Website

ReDesign

New Website

platform

TechnologyOne CiA

for P&R

HRP and ECM

QUESTIONS

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session?

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the appropriate team will contact you.

May 2018

Commercial in confidence