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LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 1 of 57
TECHNICAL PROPOSAL
(Bid Document)
FOR
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM
AND DATABASE MANAGEMENT (LOT-1 & LOT-2)
(SINGLE STAGE TWO ENVELOPE PROCEDURE)
Invitation to Bid (Both Lots)
Instructions to Bidders (Both Lots)
Terms of Reference-TORs (Both Lots)
Draft Contract (Both Lots)
JUNE, 2020
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 2 of 57
INVITATION TO BID
FOR
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM
The Lahore Waste Management Company (LWMC) invites sealed bids from (eligible as per
Bid Document) Service Provider Firms / Companies registered with Tax Department for
“HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM”.
Bidding Document, in the English language, shall be purchased by the interested security
agency firms / companies on the submission of a written application to the address below and
upon payment of a nonrefundable fee of Pak Rs.2,000/- which should be deposited in LWMC
bank account No 3531-1 (6580003820300018), Liberty Branch, Bank of Punjab, Lahore. A
pre-bid meeting will be held on June 23, 2020 at 1100 hours in the office of the undersigned.
Lot wise detail of estimated cost along with required bid security is as under;
Bids must be delivered to the address below at or before June 30, 2020 on 1400 hours.
Technical Bids will be opened on the same day on 1430 Hours in the presence of the Bidders’
representatives who choose to attend at the address below.
Bidding Documents are immediately available after date of publication. In case of official
holiday on the day of submission, next working day will be treated as closing date. Tender
notice has also been posted on LWMC website (www.lwmc.com.pk).
General Manager (P & C) Office No. 4&5, 4th Floor, Shaheen Complex, Edgerton Road, Lahore
Ph: 092-42- 99205153-55, Fax: +92-42-99205156
Email: [email protected]
Lot Description Estimated Cost Bid Security
Lot-1: Installation & Maintenance of 400 VTS
Devices Including 20 DFM Devices Rs.8,035,200/- 3% of Estimated Cost
Lot-2: Database Management Including
Maintenance of Server & Reporting Software
for the Period of 2011-2020 VTMS Databases
Rs.1,785,600/- 3% of Estimated Cost
http://www.lwmc.com.pk/mailto:[email protected]
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 3 of 57
TENDER SPECIFIC INSTRUCTIONS FOR BIDDERS (BOTH LOTS)
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM
AND DATABASE MANAGEMENT
1. Estimated Cost:
LOT-1: Rs.8,035,200/- for 12 Months (As per TORs).
LOT-2: Rs.1,785,600/- for 12 Months (As per TORs).
2. Bid Security:
Each bidder will submit an original Bid Security equivalent to 3% of estimated cost
along with the Technical Bid in form of CDR / Bank Guarantee / Demand Drat / Pay
Order in favor of Lahore Waste Management Company (LWMC) against respective lot.
Lot wise detail of required bid securities is as under;
Note: Bid will be considered as Non-Responsive in case of non-submission of Original
Bid Security along with Technical Bid against respective lot.
3. Filling of Price Schedule in Financial Proposal:
Each bidder will fill the Price Schedule completely for all items against each lot.
Bidders may quote rate for all or any Lot in Price Bid Schedule (B) and should write
NIL against Lot not quoted. Partially filled Price Schedule against any lot will not be
acceptable.
4. Evaluation of Bids:
Evaluation shall be done at Total Bid Price against each Lot. Bids will be awarded to
the lowest evaluated bidder against respective lot. Bidders can participate in one or
more lots. Incomplete or partially filled bids against any lot will be considered as non-
responsive for that specific lot.
Lot Description Bid Security Amount
Lot-1: Installation & Maintenance of 400 VTS Devices
Including 20 DFM Devices Rs.241,056/-
Lot-2: Database Management Including Maintenance of
Server & Reporting Software for the Period of 2011-2020
VTMS Databases
Rs.53,568/-
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 4 of 57
5. Payments:
Payments will be made on monthly basis against delivered goods / services only. The
time period is defined in this bid document for payments against submitted bills.
6. Sign and Stamp
Bidder is required to stamp every page of the bid document along with signature and
submit back along with the bid.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 5 of 57
INSTRUCTIONS TO BIDDERS (BOTH LOTS)
INTRODUCTION
1. Scope
1.1 The Client wishes to receive Bid for “HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM AND DATABASE MANAGEMENT” as
described in the Appendix-A to the Contract (hereinafter referred to as Services).
1.2 The bid is to be completed and submitted to the Client in accordance with these Instructions to Bidders.
2. Eligible Bidder for Lot-1 (Mandatory Criteria)
a. Registration with Income Tax Authorities. b. Taxpayer’s status for the last two '2' Years. c. Income Tax Returns for Duration Corresponding with Tax payer Status. d. Registration with Sales Tax Authorities-PRA required (if applicable). e. Registration with Registrar of Firms (Certified copy of Partnership Deed, along
with Form C/D) OR SECP along with latest certified copy of Form 29 and A.
f. Affidavit on Legal paper that firm is not black listed by any govt. agency / firm. g. Experience of two (02) similar projects / Assignments (Copy of evidence e.g.
Experience Letters, Letter of Appointments etc.).
h. Audited Financial Statement for the last one ‘1’ year. i. Bank Statement Showing Financial Soundness.
Eligible Bidder for Lot-2 (Mandatory Criteria)
a. Registration with Income Tax Authorities. b. Taxpayer’s status for the last one '1' Year. c. Registration with Sales Tax Authorities-PRA required (if applicable). d. Affidavit on Legal paper that firm is not black listed by any govt. agency / firm. e. Experience of one (01) similar project / Assignment (Copy of evidence e.g.
Experience Letter, Letter of Appointment etc.).
3. Eligible Services
3.1 The Services to be rendered under the Contract shall have their origin in eligible member countries.
3.2 For purposes of Clause 3.1 above, "origin" shall be considered to be the place from which
the Services are provided.
4. Cost of Bidding
4.1 The bidder shall bear all costs associated with the preparation and delivery of its Bid, and
the Client will in no case be responsible or liable for those costs.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 6 of 57
5. Joint Ventures
5.1 Joint Ventures / Consortium and Sub Contracting is not allowed.
6. Assurance
6.1 The successful bidder will be required to give satisfactory assurance of its ability and
intention to render Services pursuant to the Contract, within the time set forth therein.
BIDDING DOCUMENTS
7. Contents of Bidding Documents
7.1 The Services required, bidding procedures and Contract terms are prescribed in the
bidding documents. In addition to the Invitation for Bid, the bidding documents include:
Technical Proposal;
a) Instructions to Bidders (Both Lots)
b) Terms of Reference-TORs (Both Lots)
c) Draft Contract (Both Lots)
Financial Proposal;
a) Bid Form (Both Lots)
b) Schedules:
Schedule – A Special Stipulations (Both Lots)
Schedule – B Price Schedule (Both Lots)
c) Bid Security Form (Both Lots)
d) Performance Security Form (Both Lots)
e) Integrity Pact Form (Both Lots)
7.2 The bidder is expected to examine all instructions, forms, terms and conditions and
specifications in the Bidding Documents. Failure to furnish all information required by the
Bidding documents or submission of a bid not substantially responsive to the bidding
documents in every respect will result in the rejection of the bid.
8. Clarification of Bidding Documents
8.1 The prospective bidder requiring any further information or clarification of the bidding
documents may notify the Client in writing or by visiting at the following address;
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 7 of 57
Lahore Waste Management Company (LWMC)
Office No. 4-5, 4th. Floor, Shaheen Complex, Egerton Road, Lahore, Pakistan
Tel: +92-42-99205153-55, Fax: +92-42-99205156, [email protected]
LWMC will respond in writing to any request for information or clarification of the
bidding documents which it receives not later than 72 hours prior to the deadline for the
submission of bid.
9. Amendment of Bidding Documents
9.1 At any time prior to the deadline for submission of bid, the Client may, for any reason,
whether at its own initiative or in response to a clarification requested by the prospective
bidder, modify the bidding documents by amendment.
9.2 The amendment shall be part of the bidding documents, pursuant to Clause 7.1, will be
notified in writing or by telex, or by fax to the prospective bidder who has received the
bidding documents, and will be binding on him. Bidder is required to acknowledge receipt
of any such amendment to the bidding documents.
9.3 In order to afford the prospective bidder reasonable time in which to take the amendment
into account in preparing its bid, the Client may, at its discretion, extend the deadline for
the submission of bid.
PREPARATION OF BID
10. Language of Bid
10.1 The bid prepared by the bidder and all correspondence and documents relating to the bid
exchanged by the bidder and the Client shall be written in the English language. Any
printed literature furnished by the bidder may be written in another language, provided
that this literature is accompanied by an English translation, in which case, for purposes
of interpretation of the bid, the English translation shall govern.
11. Documents Comprising the Bid
11.1 The evaluation of Bid submitted shall be inclusive of, but not be limited to, the
following factors:
a) Bid Form
The Bidder shall complete the Bid Form in accordance with Clause 12.
b) Price Schedule
The Bidder shall complete the appropriate Price Schedule furnished in the Financial
Proposal of Bidding Document in accordance with Clauses 13 & 14.
mailto:[email protected]
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 8 of 57
c) Bid Security
The bidder shall furnish Bid Security in accordance with Clause 15.
12. Bid Form
12.1 The bidder shall complete the Bid Form duly signed by the authorized personnel along
with the stamp of the company and all the Schedules furnished in the Financial Proposal
of bidding documents.
13. Bid Prices
13.1 The bidder shall complete Schedule B, Price Schedule provided in Financial Proposal
against respective lot for required Services as per the instructions contained in this
document.
13.2 Prices quoted in the Price Schedule of respective lot for the required Services should be
entered in the following manner;
i) The price of required Services against respective lot will be quoted (FOR) Lahore in inclusive of after sale services (if applicable) at the address provided in Schedule
A of Financial Proposal Bid Document;
ii) Bidders may quote rate for all or any Lot in Price Bid Schedule (B) and should write Nil against Lot not quoted. Partially filled Price Schedule against any lot
will not be acceptable;
iii) The blank or partially / conditionally filled Price Bid Schedule B against respective lot will be considered as non-responsive for that specific lot;
iv) The price is to be submitted in Pak Rupees only and should include all applicable taxes, duties, charges etc.;
v) Price Schedules & Bid Forms (filled) must be submitted in Financial Proposal against all lots;
vi) Alternate financial Bids against any lot are not allowed.
13.3 Prices quoted by the bidder against respective lot shall remain fixed and valid until
completion of the Contract performance and will not be subject to variation on account of
escalation.
14. Bid Currencies
14.1 Prices shall be quoted in Pak Rupees.
15. Bid Security
15.1 Pursuant to Clause 11.1(c), the bidder shall furnish, as part of its Technical Bid, an
original bid security equivalent to 3% of estimated cost (within the limits as specified in
PPRA Rules 2014) against respective lot. Detail of required bid securities is as under;
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 9 of 57
15.2 The bid security shall be denominated in Pak Rupees and shall be in shape of Call Deposit
Receipt (CDR) / Bank Guarantee / Demand Draft / Pay Order in favor of Lahore Waste
Management Company (LWMC), valid for a period equal to or 28 days less to the Bid
Validity date.
15.3 The bid not secured in accordance with Clauses 15.1 and 15.2 above will be rejected by
the Client as non-responsive.
15.4 An unsuccessful bidder’s bid security will be discharged or returned, or both, as
promptly as possible upon award of Contract but not later than thirty (30) days after the
expiration of the period of bid validity.
15.5 The successful bidder's bid security will be returned, upon the bidder's executing the
contract, pursuant to Clause 31, and furnishing the performance security, pursuant to
Clause 32. Upon the successful Bidder’s furnishing of the performance security, the
Client will promptly notify each unsuccessful Bidder and will discharge its bid security.
15.6 The bid security may be forfeited:
(a) If the bidder withdraws its bid during the period of bid validity specified by the
bidder on the Bid Form; or
(b) If the bidder does not accept the correction of the Total Bid Price mentioned in
price schedule “Price Calculation” pursuant to Clause 24; or
(c) If the bidder fails;
(i) To sign the contract in accordance with Clause 31, or
(ii) To furnish the performance security in accordance with Clause 32.
16. Period of Validity of Bid
16.1 The bid shall remain valid for One Hundred & Eighty (180) days from the date of bid
closing prescribed by the Client, pursuant to Clause 19. Bidder cannot withdraw its bid
during the period of bid validity after bid closing date & time.
16.2 Notwithstanding Clause 16.1 above, the Client may solicit the bidder's consent to an
extension of the period of bid validity. The request and the responses thereto shall be made
in writing or by cable or fax. If the bidder agrees to the extension request, the validity of
the bid security provided under Clause 15 shall also be suitably extended. The bidder may
refuse the request without forfeiting its bid security. The bidder will not be required or
permitted to modify its bid.
Lot Description Bid Security Amount
Lot-1: Installation & Maintenance of 400 VTS Devices
Including 20 DFM Devices Rs.241,056/-
Lot-2: Database Management Including Maintenance of
Server & Reporting Software for the Period of 2011-2020
VTMS Databases
Rs.53,568/-
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 10 of 57
17. Format and Signing of Bid
17.1 The bidder shall submit dully filled original Bidding Documents issued to him. Technical
Proposal bid document shall be submitted in Technical Proposal envelope and Financial
Proposal bid document shall be submitted in Financial Proposal envelope separately.
17.2 Prescribed Bid Form and Schedules provided in Financial Proposal shall be used and not
to be retyped. The original bid shall be typed or written in indelible ink and shall be signed
by the bidder or a person duly authorized to sign on behalf of the bidder. Such
authorization shall be indicated by written power of attorney accompanying the bid. All
pages of the bid where entries and amendments have been made shall be initialed by the
person signing the bid.
17.3 The bid shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the bidder, in which case such corrections shall be initialed by the
person or persons signing the bid.
SUBMISSION OF BID
For
SINGLE STAGE TWO ENVELOPE BIDDING PROCEDURE
18. Sealing and Marking of Bid 18.1 The bid shall be a single sealed package consisting of two separately sealed envelopes,
containing separately the Technical and Financial Bid. The envelopes shall be marked as
“Technical Bid” and “Financial Bid”.
18.2 The envelope / single sealed package shall:
(a) Be addressed to the following address:
General Manager (P&C)
Office No. 4-5, 4th Floor, Shaheen Complex, Egerton Road, Lahore, Pakistan
Tel: +92-42-99205153-55, Fax: +92-42-99205156,
(b) Bear the following identification:
Bid for “HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT
SYSTEM AND DATABASE MANAGEMENT”
DO NOT OPEN BEFORE June 30, 2020.
18.3 In addition the envelope shall indicate the name and address of the bidder to enable the
bid to be returned unopened in case it is declared “Late”.
18.4 Fax bid will not be entertained.
mailto:[email protected]
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 11 of 57
19. Deadline for Submission of Bid
19.1 The original bid must be received by the Client at the address specified in Clause 18.2 by 1400 hours on June 30, 2020. Technical Bids will be opened on the same day
and same address at 1430 hours.
19.2 The Client may, at its discretion, extend the deadline for the submission of bids by amending the bidding documents in accordance with Clause 9, in which case all rights and
obligations of the Client and bidders previously subject to the deadline will thereafter be
subject to the deadline as extended.
20. Late Bid
20.1 The bid received by the Client after the deadline for submission of bid prescribed by the Client, pursuant to Clause 19, will be rejected and returned unopened to the bidder.
21. Modification and Withdrawal of Bid
21.1 The bidder may modify or withdraw its bid after the bid’s submission, provided that
written notice of the modification or withdrawal is received by the Client prior to the
deadline prescribed for submission of bid.
21.2 The bidder's modification or withdrawal notice shall be prepared, sealed, marked and
dispatched in accordance with the provisions of Clause 18. A withdrawal notice may also
be sent by telex or fax but must be followed by a signed confirmation copy, post marked
not later than the deadline for submission of bid.
21.3 The bid may not be modified subsequent to the deadline for submission of bid.
21.4 The bid may not be withdrawn in the interval between the deadline for submission of bid
and the expiration of the period of bid validity specified by the bidder on the Bid Form.
Withdrawal of a bid during this interval may result in the bidder’s forfeiture of its bid
security, pursuant to Clause 15.
OPENING AND EVALUATION OF BID
22. Opening of Bid
22.1 The ‘Technical Bid’ shall be opened by the Client in the presence of the bidder's
representatives who choose to attend at the time and date specified in Clause 19.1, at the
office of the Client, given in Clause 18.2 (a). The bidder's representatives who are present
shall sign a register evidencing their attendance. The ‘Financial Bid’ will remain unopened
and will be held in custody of the Client until the specified time of their opening. The
bidder will be declared as non-responsive against respective lot if the Technical Bid
contained any information related to Financial Bid Price.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 12 of 57
22.2 The bidder's name, modifications, bid withdrawal, and the presence or absence of the
requisite bid security, and such other details as the Client, at its discretion, may consider
appropriate will be announced and recorded at the opening.
22.3 At the end of the evaluation of the Technical Bids, the Client will invite only those
bidders who have submitted substantially responsive Technical Bids, pursuant to
Clause 24, and who have been determined as being qualified for award to attend the
opening of the Financial Bids.
22.4 The date, time, and location of the opening of Financial Bids will be informed in writing
by the Client.
22.5 The Client will notify Bidders in writing who have been rejected on the grounds of their
Technical Bids being substantially non-responsive to the requirements of the Bidding
Document and return their Financial Bids unopened.
22.6 The Client shall conduct the opening of Financial Bids of all Bidders who submitted
substantially responsive Technical Bids, publically in the presence of Bidders`
representatives who choose to attend at the address, date and time specified by the
Client. The Bidder’s representatives who are present shall be requested to sign a register
evidencing their attendance.
22.7 The bidder's name, bid price, modifications, bid withdrawal, and the presence or absence
of the requisite bid security, and such other details as the Client, at its discretion, may
consider appropriate will be announced and recorded at the opening.
23. Clarification of Bid
23.1 To assist in the examination, evaluation and comparison of bid, the Client may, at its
discretion, ask the bidder for a clarification of its bid. All responses to requests for
clarification shall be in writing, and no change in the price or substance of the bid shall be
sought, offered or permitted except as required to confirm the corrections of arithmetical
errors discovered in the evaluation of bid.
24. Determination of Responsiveness of Bid
24.1 Prior to the detailed evaluation of the bid, pursuant to Clause 26, the Client will examine
and determine the substantial responsiveness of the bid to the requirements of the bidding
documents. A substantially responsive bid is one which:
(a) Meets the Eligibility Criteria specified in Clauses 2 & 3 against respective lot;
(b) Has been properly signed, stamped and filled all furnished schedules on the Bid
Form provided in Financial Proposal against respective lot;
(c) Is accompanied by the required Securities and these Securities are valid and in
good order against respective lot;
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 13 of 57
(d) The specifications for each item / equipment / service quoted in the Price Bid
Schedule B provided in Financial Proposal against respective lot should meet the
major criteria as specified for each item / equipment / service in specifications of
this document;
(e) Meets the delivery period set out in Schedule A Special Stipulations to Bid against
respective lot Provided in Financial Proposal;
(f) Offers fixed price quotations i.e. the bid do not offer an escapable price quotation
against respective lot;
(g) Is otherwise complete and generally in order against respective lot;
(h) Conforms to all the terms, conditions and Specifications of the bidding documents,
without material deviation or reservation against respective lot. A material
deviation or reservation is one;
(i) Which affects in any substantial way the scope, quality or performance of
the Goods / Services; or
(ii) Which limits in any substantial way, inconsistent with the bidding
documents, the Client's rights or the bidder's obligations under the
Contract.
24.2 The bidder's responsiveness shall be based on the contents of the bid itself without
recourse to extrinsic evidence.
24.3 The bid determined as not substantially responsive will be rejected by the Client and may
not subsequently be made responsive by the bidder by correction or withdrawal of the
nonconforming deviation or reservation.
24.4 The Client may waive any minor informality or non-conformity or irregularity in the bid.
24.5 Correction of Arithmetical Errors: Financial Bid / Proposal determined to be substantially
responsive will be checked by the Client for any arithmetic errors. Errors will be rectified
as follows:
(a) For the Total Bid Price entered in paragraph of the Bid Form against respective lot, if there is a discrepancy between the amounts in Figures and in words, the amount which
tallies with the Total Bid Price mentioned in price schedule “Schedule-B”, shown in
the Price Schedule, will govern unless the Bid Contains a specific statement
confirming the Total Bid Price mentioned in price schedule “Schedule-B”.
(b) Where there is a discrepancy between the unit rate and the total price resulting from multiplying the unit rate by the quantity against respective lot, the unit rate
as quoted will govern and the total price shall be corrected, unless in the opinion
of the Client, there is an obviously gross misplacement of the decimal point in the
unit rate, in which case the total price for each item / equipment against respective
lot as quoted will govern and the unit rate will be corrected, and
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 14 of 57
(c) Where there is a discrepancy in the total price quoted in the Price Schedule vis-à-
vis addition of each item / equipment against respective lot, the total of the
itemized prices will govern.
The amount stated in the Bid Form against respective lot will be adjusted by the Client in
accordance with the above procedure for the correction of errors, and shall be considered
as binding upon the Bidder. If the Bidder does not accept the correction of the errors for
any item / equipment / service in the Bid against respective lot, his Bid for that specific lot
will be rejected and the Bid Security of respective lot will be forfeited in accordance with
Clause 15.6.
Corrected Total Bid Price: The price as determined after the application of arithmetic
corrections shall be termed as Corrected Total Bid Price of respective lot.
25. Evaluation and Comparison of Bids
The Client will evaluate and compare the bids previously determined to be substantially
responsive, pursuant to Clause 24, as stated hereinafter.
25.1. Basis of Evaluation and Comparison of Bid
The Bids of only those Bidders who are substantially responsive to the requirements of
the Bidding document will be considered for evaluation. The evaluation and comparison
of the Bids will be done Total Bid Price wise against each lot. The offer / contract will be
awarded to the Bidder whose corrected and evaluated Total Bid Price against respective
lot will be the lowest.
25.2. Evaluated Bid Prices
The Client evaluation of a bid will take into account in addition to the Bid Price, the
following factors (Adjustments) in the manner and to the extent stated hereinafter.
Adjustment will be based on corrected Bid Prices. The price so determined after making
such adjustments will be termed as Evaluated Bid Price. Correction of arithmetical
errors as stated in Clause 24.5. The cost of making good any deficiency resulting from
any acceptable, quantifiable variations and deviations from the Schedules, Conditions
of Contract and Specifications, shall be added to the corrected Bid Price for comparison
purposes only. For bid offering delivery period of the Service earlier than the period
specified in the Schedule A Special Stipulations to Bid, no credit will be given. Terms
of Payment: The bidder shall state their bid price for the payment terms outlined in the
Conditions of Contract. The bid will be evaluated on the basis of this base price. The
bidder may state alternate payment terms and indicate the reduction in bid price that
wish to offer for such alternative payment terms. The Client may consider the
alternative payment terms offered by the bidder.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 15 of 57
26. Contacting the Client
26.1 Any effort by a bidder to influence the Client in the Client's decisions in respect of bid
evaluation, or Contract award will result in the rejection of the bidder's bid.
27. Client's Right to Accept the Bid or Reject the Bid
27.1 The Client reserves the right to accept or reject all bids against respective lot at his sole
discretion and to annul the bidding process at any time prior to the award of Contract,
without thereby incurring any liability to the bidder or any obligation to inform the bidder
of the grounds for the Client's action.
AWARD OF CONTRACT
28. Post-qualification and Award Criteria
28.1 The Client will determine to its satisfaction whether the bidder has offered Services at
reasonable prices consistent with the current prevailing market prices and is qualified
to satisfactorily perform the Contract.
28.2 An affirmative determination will be prerequisite for award of the Contract to the
bidder. A negative determination will result in rejection of the bidder’s Bid.
28.3 Subject to Clause 27 above, the Client will award the Contract to the bidder if its bid
has been determined to be substantially responsive to the Bidding Documents and who
has offered the lowest evaluated Bid Price and consistent with the current prevailing
market prices as determined by the Client, provided further that the bidder is determined
to be qualified to satisfactorily perform the Contract.
29. Client’s Right to Vary Quantities at Time of Award
29.1 The Client reserves the right at the time of contract award to increase or decrease, as
per PPRA Rules 2014, the quantity of goods / services specified in the Specifications,
without any change in unit prices or other terms and conditions.
30. Notification of Contract Award / Letter of Acceptance
30.1 Prior to the expiration of the period of bid validity, the Client will notify the bidder in
writing by registered letter that its bid has been accepted. This letter is termed as Letter
of Acceptance.
30.2 The notification of award / Letter of Acceptance will constitute the formation of a
contract, until the Contract has been affected pursuant to Clause 31 below.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 16 of 57
31. Signing of Contract
31.1 After the acceptance of performance security by the Client, the Client will send to the
successful bidder the Draft Contract against respective lot provided in the bidding
documents, incorporating all agreements between the parties.
31.2 Within Three (03) working days of the receipt of Draft Contract, the bidder shall sign and date the Contract and return it to the Client.
32. Performance Security
Within Fourteen (14) days of the receipt of the Letter of Acceptance from the Client
against respective lot, the bidder shall furnish the performance security as required in
“Schedule-A, Special Stipulations to Bid” in accordance with the Conditions of
Contract, in the performance security Form provided in the Financial Proposal or
another form acceptable to the Client.
ADDITIONAL INSTRUCTIONS
33. Instructions to Assist the Bidder
33.1 Bid shall be prepared and submitted in accordance with the instructions set forth herein.
These instructions to Bidders are provided to assist in preparing their Bid and shall not
constitute part of the Contract Documents.
34. Income Tax & PRA Sales Tax
34.1. The bidder may make inquiries on income tax to the concerned authorities of Income Tax and PRA Sales Tax Department, Government of Pakistan.
Income Tax / PRA Sales tax to the extent as provided in the rules shall be deducted and
withheld from the payment to be made to the service provider for depositing with
Government of the Punjab.
35. Integrity Pact
The Bidder shall sign and stamp the Form of Integrity Pact provided in Financial
Proposal Bid Document for all Federal / Provincial Government procurement contracts
exceeding Rupees Ten (10) million. Failure to provide such Integrity Pact shall make
the bid non-responsive.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 17 of 57
TERMS OF REFERENCE (TOR’S) / TECHNICAL EVALUATION CRITERIA FOR
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM AND
DATABASE MANAGEMENT (LOT-1)
The Service Provider will be awarded this Contract for supply, commissioning, warranty and
maintenance of Vehicle Tracking System. Complete scope of work includes;
1. The LWMC will have the full rights to Audit the systems of service provider related to LWMC
project including the system designing, operational working, Database Management, Trouble
shooting and any other feature which is not mentioned here but part of LWMC contract/project.
2. Any Audit Agency (Govt. or Private) which perform the function of Audit of LWMC can also
Audit the service provider as described in point-1.
3. The LWMC will have the full rights of Database and Application (Web/Desktop) related to
LWMC Contract/Project. The services provider can only change after the approval and access
granted by LWMC.
4. The access to Database and Application will be available with LWMC and LWMC will share
it with service provider when required.
5. The service provider will share the complete Business Process for Designing of Application
and Database with LWMC within one month after signing of Agreement. The service provider
will follow the instructions to improve the system if required by LWMC.
6. The service provider will propose the system to check/control the fuel pilferage in LWMC
vehicles using different technologies within one month after signing of Agreement.
7. The service provider will design such system to inform LWMC the real time status of battery
disconnection, Backup of Tracker Battery and not responding status of Tracking Device.
8. LWMC will define the users of the system and their rights. The service provider will follow the
instructions passed by LWMC.
9. The service provider will install ±400 Vehicle Tracking Units in LWMC vehicles.
10. Installation can increase/decrease depending upon the requirement.
11. Payment will be made on actual number of installation and also actual number of active days
of VTS Device.
12. LWMC can ask to install DFM (Differential Fuel Flow Meter) in particular vehicles. Contractor
has to submit the rate against the installation of DFM vehicles.
13. The reporting of DFM will be based on as per requirement of LWMC. In general, DFM will
provide the detail to calculate the working hours of machinery with respect to RPM and Fuel
Consumption / minute.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 18 of 57
14. Service will include the installation of devices along with service and maintenance, database
storage at service provider servers as well as LWMC servers if required by LWMC,
maintenance and backup of data base at both service provider and LWMC servers, 24hours
functional live database and web application access and in case of any troubleshooting,
immediate resolution.
15. Service Provider will ensure the safety element to keep the device safe with respect to vehicle
physical condition.
16. The service provider will also provide the replacements of equipment if any need to be replaced
within the cost of maintenance. No additional/extra payment will be made by the LWMC.
17. Installation of any new device if required by the LWMC in new vehicle or in replacement of
old device, LWMC will put the requirement to service provider and service provider will make
sure the compliance as per demand of LWMC within 24 hours.
18. If any device/vehicle required maintenance, it should be done within 24 hours. LWMC may
devise schedule for maintenance based upon the requirement with consultation to service
provider. However, time duration can be change from 6 hours to 24 hours.
19. Service provider will depute dedicated team for NR/New installation of VTS for the LWMC.
20. Service provider will depute a dedicated manager for the correspondence with LWMC.
21. Data synchronization to LWMC server if required by LWMC.
22. Data will be stored at service provider servers and web application will be hosted at service
provider server as well, if directed by the LWMC. However, LWMC can ask service provider
to deploy both the details on its own servers.
23. Maintenance of Servers for Tracking System installed at LWMC office if require by LWMC.
24. Customization of software with existing practice and as proposed by the LWMC. Providing
necessary software system on desktop as well as web based as per requirement of LWMC for
Vehicle Tracking.
25. Service provider must have round the clock service facility and monitoring control room.
26. System Usage Training of LWMC staff if required by the LWMC.
27. Device must be well concealed and protected from external effects, such as temperature,
humidity, electric shocks, electronics mal-function, hazards, earth-quakes, and water-proof
among other. LWMC will not accept any claim in case of device damage due to above
mentioned factors or any other not mentioned here.
Device must be concealed and placed in protective equipment in case of open machinery type
like tractors/loaders and tractor mounted mech. sweepers. LWMC will not accept any claim in
case of device damage due to non-proper concealing and poor quality of protective equipment.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 19 of 57
It is the responsibility of service provider to make sure the safety of device from all the internal
and external factors
Hardware & Tracking Device Specifications
Real time data transmit
In-built device battery (as back-up. (Minimum 6 hours backup time)
In-built device for data backup (in case data transmission lost, local backup will be
transmitted to server after connection established).
Device must be well concealed and protected from external effects, such as temperature,
humidity, electric shocks, electronics mal-function, hazards, earth-quakes, and water-proof,
among other. LWMC will not accept any claim in case of device damage due to above
mentioned factors or any other not mentioned here.
Device should not affect or alter in-put/out-put of vehicle electrical specifications.
Device must be concealed and placed in protective equipment in case of open machinery
type like tractors/loaders.
Device GPS accuracy must be less than 25 meter. The device should support
GSM/SMS/GPRS/3G/4G networks, the latest technology available in local market.
Built-in data storage capacity, 24 hours backup storage recommended.
Built-in backup battery with higher specs as per market for minimum 6 hours backup
Serial port data connectivity option available.
Minimum 3 Telemetry Inputs/3 Telemetry Outputs for options
Software
Real time data transmission
Customizable to define landmarks and for different type of reports.
Zooming in/out for vehicle current location on pointing device hovering – through small pop-
up screens
(+- 25 meters) Vehicle pin-point accuracy
Street level vector scaled maps/ digital imagery is mandatory.
Ability to integrate changes and ability to reflect it in maps without compromises
Ability to integrate/overlay/add features in Vector scaled map as proposed by LWMC.
Ability to generate different kind of alerts as per requirement.
Ability to control administratively by LWMC.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 20 of 57
Ability to modify some features (as per required by LWMC) in software which will be available
in GUI’s Form.
Web interface should be reflection of all required features.
Multi user option should be available with ability to provide control/limited options.
Features
Vehicle maintenance scheduling
Access level for each user specific to roles
Ignition on/off.
Excess idling
Over-speeding
Battery disconnection alerts
Multi geo-fencing (Union Councils as defined by CDGL, parking sites, workshops, Dump
Sites, Containers etc.)
Maps of Lahore and Punjab initially, later whole country
Landmark visits report
Route Fencing and calculations
Integration with some mechanical tools of Mech. Sweeping and Washing Vehicles so that their
operating report can be integrated with Tracking System if required by LWMC and possible
technically.
Fuel consumption reporting (driven kilometer report)
Other product and service features not mentioned here if required by LWMC.
Reporting
Live reporting.
Daily, weekly, monthly, yearly reporting
Vehicle specific reporting
Raw data availability (for in-house customized reporting/ data-processing)
Estimation (95% accuracy) of fuel consumption, mileages per trip, total area covered vs. actual
area allotted
Route/geo-fence violations
Data shall be provided to LWMC in e-format, as per agreed standards & format
Service provider will generate a report each month against the reliability of data and system,
data loss if any, and working conditions of equipment installed in vehicles.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 21 of 57
Training
Service provider shall train the LWMC staff, within Four (04) weeks after the date of issuance
of the work order, to a level that the LWMC staff must be able to manage vehicle Tracking
Server and Monitoring Software Application.
The Service Provider shall deliver all necessary documents and tools, which are required to
understand, configure, troubleshoot and manage necessary hardware, software, and
infrastructural issues in effective and smooth operations of VTMS if required by LWMC.
Upon completion of such training, project manager will certify that Service Provider has
completed the required training and has provided the entire required document.
Routing of Tracking Data from Server(s) of Service Provider to the Server of LWMC (if
Required)
1. The Service Provider shall arrange for routing of tracking data (GPRS or SMS originated form
Vehicle Tracking Units installed in vehicles) from its server(s) placed locally & abroad to the
server of LWMC.
2. While the tracking data is routed towards LWMC control room, the Service Provider shall
ensure that it continues to receive real-time tracking data on its server also, so that LWMC
could connect to it, should its dedicated server happens to fail; this shall ensure that operations
are not effected in any manner, and smooth working continues till the failed hardware is ready
again.
3. In case if LWMC faces any problems in receiving the tracking data, LWMC will inform the
Service Provider immediately. The service provider shall troubleshoot, diagnose and rectify the
problem within 24 hours of notification of the problem by the LWMC.
Troubleshooting of Server and Monitoring Software Application
In case if LWMC faces any problems in maintenance of Server and Monitoring Software Application,
the LWMC will inform the Service Provider immediately. The service provider shall troubleshoot,
diagnose and rectify the problem within maximum Two (2) day of notification of the problem by the
LWMC. The Service Provider shall provide this service free of cost during the contract period.
Requirement on Map
By Company
Category
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 22 of 57
Town Wise
Region Wise
B – Vehicle must have Separate Icons for
Over Speed Vehicles
Vehicle Not on Route
Stopped vehicles
Moving Vehicles
Any Other Violation Vehicles
Excess idling Vehicles
C- History reply feature
D – Map Layers (Can be ON / OFF)
Area Layer
Zones Layer
UCs Layer
Parking Sites
Filling Stations
Workshops
Dumping Sites
Any other Layer Defined By COMPANY
D – Containers On Map with Different Icon’s
All Containers
Assigned Containers
Visited Containers
To Be Visited
Visited but Not Dumped
Also All Group Option must be Available (Vehicle Group Already Defined)
E – Routes on Map
Route Must be defined as Polygonic Area
All routes display on Map
Assigned to selected Vehicle
Assigned to Selected Group
Assigned to Selected Region
Assigned Today
Assigned this week
Administration Panel
COMPANY can Add Container To System
COMPANY can Set age of Container
Can Assign Container To any Vehicle
Can Change Vehicle Type, Region, Zone Etc
Can Change Password of Login
Status Graph
Graph Must be Summaries and Detail
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 23 of 57
Link for reports Must be Available From Graph
Vehicle Status In Graphical Shape
o Vehicle At Parking Sites
o Vehicles At Dumping Sites
o Vehicles at Workshop
o Vehicles at Filling Stations
o Vehicle On Route
o Vehicle Not On Route
Container Status Graph
o Visited Container
o To Be Visited
o Visited but Not Dumped
o Over Aged
History of Status
o History of All Status (Vehicle, Container, Routes) Must Be Saved after Every Hour
o All Graphs and reports available for this history
Reports
o Complete Activity Report
o Activity Summary Report
o Reports must be fetch Against Company, Category, Vehicle Type, And Town against
Given Time Period
o Summary Option Must be for Day, Week, Month
o Travel Time, Mileage must be Accurate and available with every relevant report.
o COMPANY Geo Fence Defined In Out Report
o Trip Report Detail (During Trip Start from Parking Site till Pick Container Then
Dump at Dumping Site) Travel Time, Stop time, Number of Container Pick, Mileage
and Other Fields.
o Trip Report Summary
o Beat Report (Travel, Mileage, Time In side Defined Beat ad Outside Defined Beat)
o Beat Summary Report
o Container Visited Detail
o Container Visited Summary
o Dumping Site Visited Report
o Workshop Visited Report
Vehicle Status
o Vehicle Status Page Must Have Reporting Status of Device
o Different Color For Each Problem (Battery , GPS, GSM Problems)
o Different Color Defined On Not Reporting Time
o History of Device Maintenance and N.R.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 24 of 57
KPIs & PENALTY IMPOSITION;
Sr. Service Nature Explanation Monitoring
Frequency
Minimum Acceptable
Level Penalty
1 Service Level
Maintenance of
Device if not
responding- Within
12 hours after
schedule call from
the COMPANY –
Daily/
Weekly/
Monthly
90 %service level
in case of:
80- 90% compliance – 5% of
value of per month service
charges against no. of incidents
(per vehicle per month).
70-80% compliance – 10% of
value of per month service
charges against no. of incidents
(per vehicle per month).
60-70% compliance – 15% of
value of per month service
charges against no. of incidents
(per vehicle per month).
50-60% compliance – 20% of
value against no. of incidents
(per vehicle per month).
Up to 50% compliance – 30%
of value of per month service
charges against no. of incidents
(per vehicle per month).
Live Data
Availability- Data
transmission must
be done within 5
minutes
Daily/
Weekly/
Monthly
90%
in case of:
80- 90% compliance – 5% of
value of per month service
charges of total invoice cost.
70-80% compliance – 10% of
value of per month service
charges of total invoice cost.
60-70% compliance – 15% of
value of per month service
charges of total invoice cost.
50-60% compliance – 20% of
value of Total agent cost.
Up to 50% compliance – 30%
of value of per month service
charges of total /invoice cost.
All calls Alerts of
violations.
Daily/
Weekly/
Monthly
90%
in case of:
80- 90% compliance – 5% of
value of per month service
charges of total invoice cost.
70-80% compliance – 10% of
value of per month service
charges of total invoice cost.
60-70% compliance – 15% of
value of per month service
charges of total invoice cost.
50-60% compliance – 20% of
value of Total agent cost.
Up to 50% compliance – 30%
of value of per month service
charges of total /invoice cost.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 25 of 57
2
Software/ Web
Portal
The service provider
shall ensure the
24x7 x 365 days
online web portal
without any hitch
and glitch.
Daily/
Weekly/
Monthly
100%
Downtime for 1 hour- 3%
Total invoice cost
Downtime for 2 hour- 5%
Total invoice cost
Downtime for 3 hour- 07%
Total invoice cost
Downtime for 4 hour- 10%
Total invoice cost
Downtime for more than 4
hour- 15% of Total invoice
cost
The service provider
shall ensure the
24x7 x 365 days
online reporting
with all reports
without any hitch
and glitch.
Daily/
Weekly/
Monthly
100%
Downtime for 1 hour- 3%
Total invoice cost
Downtime for 2 hour- 5%
Total invoice cost
Downtime for 3 hour- 07%
Total invoice cost
Downtime for 4 hour- 10%
Total invoice cost
Downtime for more than 4
hour- 15% of Total invoice
cost
3 Server
Maintenance
The service Provider
will ensure the
proper functioning
of Servers placed at
COMPANY
premises for VTMS
Data:
Daily/
Weekly/
Monthly
90%
Downtime for 1 hour- 3%
Total invoice cost
Downtime for 2 hour- 5%
Total invoice cost
Downtime for 3 hour- 07%
Total invoice cost
Downtime for 4 hour- 10%
Total invoice cost
Downtime for more than 4
hour- 15% of Total invoice
cost
Pre-Requisites of Technical Evaluation Criteria;
Company must have minimum 5 Govt. Sector clients having minimum total of 2000 +
Fleet and minimum 10 Private sector Clients having minimum total of 5000+ fleet.
Registration with Pakistan Telecommunication Authority Registration with Pakistan Scientific Research Council Tracking Device/Unit must be ISO Certified Service provider must have the facility for customization / development of software as
per requirement of LWMC.
Service provider must have the facility of GIS surveys and data development.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 26 of 57
Service provider must have their own prepared map for integration in the system. Map
of Lahore must be comprises the Lahore Division which includes Sheikhupura, Kasoor
and Nankana.
For GIS based services, map and surveying, service provider must be registered with
Survey of Pakistan in form by its own or by a partner company.
Service provider have to submit the at least 10 projects completed during last five (5)
years with completion certificates by Clients and projects in hand with agreement
copies along with financial strength of projects. Reports Templates of projects
completed by service provider must be submitted against each project and contact detail
of concern official to LWMC for verification.
Service provider must submit the structure of the Firm/company.
Service provider must submit the organogram of the company.
Service provider has to submit the technical proposal with complete methodology and
suggestions. Description of the Approach, Methodology and Work Plan for Performing
the Assignments. Methodology should be based upon the TOR’s mentioned in the bid
document. It should be explained against each TOR.
The Service Provider must have its functional regional office in Lahore.
Evaluation of Technical Proposal:
Company Profile Total Number
a) Years of experience of company – starting from the registration as vehicle tracking service provider (1 number for 1 year experience).
10
b) Number of Similar Assignments for fleet management services (02 number for 1 assignment).
10
c) Value of Similar Assignments (based upon the reporting templates submitted and verified + presentation of projects completed by online or desktop means.
Minimum 4 projects presentation)
40
d) Understanding & Innovativeness 10
e) Approach, Methodology, Work plan for LWMC scope of work (addressing all the points mentioned in scope of work and also reporting requirement)
15
f) Organizational Structure 5
g) Development Team & GIS Section team Profile
10
Total 100
Value of Assignments performed by Service provider will be judged on the basis of
software evaluation. Service provider has to present minimum 4 projects for different
companies (Govt. and Private) with detail description. Minimum 70 marks must be
achieved for technical evaluation.
Stamp & Signature of Bidder ______________________
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 27 of 57
TERMS OF REFERENCE (TOR’S) / TECHNICAL EVALUATION CRITERIA FOR
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM AND
DATABASE MANAGEMENT (LOT-2)
The Service Provider will be awarded this Contract for maintenance, reporting, live availability through
web as well as desktop application and management of database of LWMC vehicle tracking and
management system for the period of 2011-2020. Complete scope of work includes;
1. The LWMC will have the full rights to Audit the systems of service provider related to
LWMC project including the system designing, operational working, Database
Management, Trouble shooting and any other feature which is not mentioned here but
part of LWMC contract/project.
2. Any Audit Agency (Govt. or Private) which perform the function of Audit of LWMC
can also Audit the service provider as described in point-1.
3. The LWMC will have the full rights of Database and Application (Web/Desktop)
related to LWMC Contract/Project. The services provider can only change after the
approval and access granted by LWMC.
4. The access to Database and Application will be available with LWMC and LWMC will
share it with service provider when required.
5. The service provider will share the complete Business Process for Designing of
Application and Database with LWMC within one month after signing of Agreement.
The service provider will follow the instructions to improve the system if required by
LWMC.
6. LWMC will define the users of the system and their rights. The service provider will
follow the instructions passed by LWMC.
7. Service provider will depute a dedicated manager for the correspondence with LWMC.
8. Data synchronization to LWMC server if required by LWMC.
9. Maintenance of Servers for Tracking System installed at LWMC office if require by
LWMC.
10. System Usage Training of LWMC staff if required by the LWMC.
11. Keeping live LWMC old data of tracking for last 09 years. The data must be available
as and when required by LWMC for the time period intimated by LWMC.
12. Data Security and ownership by the service provider for last 09 year tracking data of
LWMC is mandatory for the service provider.
13. Any requirement with respect to Audit for data integration/presentation/reporting for
last 09 year tracking data of LWMC within the required time is mandatory for the
service provider.
14. Device must be well concealed and protected from external effects, such as
temperature, humidity, electric shocks, electronics mal-function, hazards, earth-quakes,
water-proof, among other. The reporting software/application must be based on current
application design with all available reporting features.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 28 of 57
Street level vector scaled maps/ digital imagery is mandatory available with service
provider for data display on web/desktop application.
Training
Service provider shall train the LWMC staff, within Four (04) weeks after the date of issuance
of the work order, to a level that the LWMC staff must be able to manage vehicle Tracking
Server and Monitoring Software Application.
The Service Provider shall deliver all necessary documents and tools, which are required to
understand, configure, troubleshoot and manage necessary hardware, software, and
infrastructural issues in effective and smooth operations of VTMS if required by LWMC.
Upon completion of such training, project manager will certify that Service Provider has
completed the required training and has provided the entire required document.
Troubleshooting of Server and Monitoring Software Application
In case if LWMC faces any problems in maintenance of Server and Monitoring Software
Application, the LWMC will inform the Service Provider immediately. The service provider shall
troubleshoot, diagnose and rectify the problem within maximum Two (2) day of notification of the
problem by the LWMC. The Service Provider shall provide this service free of cost during the contract
period.
Pre-Requisites of Technical Evaluation Criteria;
Company must have minimum 5 Govt. Sector clients having minimum total of 2000 +
Fleet and minimum 10 Private sector Clients having minimum total of 5000+ fleet.
Registration with Pakistan Telecommunication Authority Registration with Pakistan Scientific Research Council Service provider must have the facility for customization / development of software as
per requirement of LWMC.
Service provider must have the facility of GIS surveys and data development.
Service provider must have their own prepared map for integration in the system. Map
of Lahore must be comprises the Lahore Division which includes Sheikhupura, Kasoor
and Nankana.
For GIS based services, map and surveying, service provider must be registered with
Survey of Pakistan in form by its own or by a partner company.
Service provider have to submit the at least 10 projects completed during last five (5)
years with completion certificates by Clients and projects in hand with agreement
copies along with financial strength of projects. Reports Templates of projects
completed by service provider must be submitted against each project and contact detail
of concern official to LWMC for verification.
Service provider must submit the structure of the Firm/company.
Service provider must submit the organogram of the company.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 29 of 57
Service provider has to submit the technical proposal with complete methodology and
suggestions. Description of the Approach, Methodology and Work Plan for Performing
the Assignments. Methodology should be based upon the TOR’s mentioned in the bid
document. It should be explained against each TOR.
The Service Provider must have its functional regional office in Lahore.
The Service Provider must own the data of LWMC tracking system for previous years
and will ensure the live availability/functioning of this data.
Evaluation of Technical Proposal:
Company Profile Total Number
h) Years of experience of company – starting from the
registration as vehicle tracking service provider (1 number for
1 year experience).
10
i) Number of Similar Assignments for fleet management services
(02 number for 1 assignment). 10
j) Value of Similar Assignments (based upon the reporting
templates submitted and verified + presentation of projects
completed by online or desktop means. Minimum 4 projects
presentation)
40
k) Understanding & Innovativeness 10
l) Approach, Methodology, Work plan for LWMC scope of work
(addressing all the points mentioned in scope of work and also
reporting requirement)
15
m) Organizational Structure 5
n) Development Team & GIS Section team Profile 10
Total 100
Value of Assignments performed by Service provider will be judged on the basis of
software evaluation. Service provider has to present minimum 4 projects for different
companies (Govt. and Private) with detail description. Minimum 70 marks must be
achieved for technical evaluation.
Stamp & Signature of Bidder ______________________
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 30 of 57
AGREEMENT NO. LWMC/ Dated: -----------------------------
DRAFT CONTRACT
(To be finalized on mutual consensus at the time of signing and to be executed on stamp
papers to be provided by Service Provider)
FOR
HIRING OF SERVICES OF VEHICLE TRACKING & MANAGEMENT SYSTEM
AND DATABASE MANAGEMENT SYSTEM (BOTH LOTS)
THIS CONTRACT, together with Appendices A to D which constitute an integral part thereof
(hereinafter referred to as the Contract), is signed on this ____ Day of _____________, 20___;
By and Between
M/s Lahore Waste Management Company, a company registered under section 42 of the
then applicable Companies Ordinance, 1984 having its office registered at 4th floor Shaheen
complex, office no. 4&5, Egerton Road, Lahore through its authorized signatory Managing
Director, LWMC (Hereinafter referred to as the “Client” or “LWMC”, which expression shall
where the context permits include its successors-in-interest and permitted assigns) of the first
part;
And
M/s _________________________________ having its registered office at
_________________________________________ or branch office address
____________________________________ through its authorized signatory
_____________________________________ having CNIC no. ___________________
Address _______________ (Hereinafter referred to as the “Contractor”, which expression
shall where the context permits include its successors-in-interest and permitted assigns), of the
second part.
“(LWMC and the Contractor shall collectively be referred to as the ‘Parties’ and shall
individually be referred to as ‘Party’)
The Parties hereto agree as under:
WHEREAS, LWMC is a company established to develop and manage an integrated Solid Waste
Management System in the city of Lahore. In this regard, LWMC intends to procure the
Services of the Contractor as specified hereunder.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 31 of 57
WHEREAS, the Contractor is desirous of providing the aforesaid Services and submitted and
opened its proposal on/bid on ___________ and the proposal/bid has been deemed successful
for awarding this Contract.
WHEREAS, the Contractor has agreed to offer and LWMC has agreed to procure the envisaged
Services on the terms and conditions set out herein below.
NOW THEREFORE, in consideration of the promises and mutual covenants contained herein
and other good and valuable consideration, the adequacy of which is hereby acknowledged, the
Parties agree as follows:
ARTICLE 1: THE PROJECT
The Assignment for which Services are required to be performed under this Contract is
described in Appendix-A.
The documents forming this Contract are to be taken as mutual explanatory of one another. For
the purposes of interpretations, the priority of the documents shall be in accordance with the
following sequence:
(a) The Letter of Acceptance (LWMC___________ dated )
(b) Appendix-D: Special Conditions
(c) The Contract
(d) Appendices A, B & C
(e) Bid Documents and its schedules etc.
(f) Any other documents forming part of Contract
If an ambiguity or discrepancy is found in the aforesaid Contract Documents, the Client may
issue any necessary clarification or instruction to that effect which shall be final and binding
on the Contractor.
ARTICLE 2: SCOPE OF SERVICES
2.1 The scope of required services (Hereinafter referred to as "Services") to be performed
by the Contractor for this Contract are described in Appendix-A.
2.2 The Contractor further agrees to provide all related services, which are essential and/or
ancillary for the performance of the obligations of the Contractor as may be required
by the Client at any time during the term/duration of this Contract.
ARTICLE 3: TIME SCHEDULE
3.1 Effective Date of Commencement
Effective Date of Commencement of Services shall be as defined in Appendix-B.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 32 of 57
3.2 Time Schedule of Services
The time schedule of Services is given in the attached Appendix-B.
3.3 Extension of Time
The Contract is renewable or extendable upto three years based upon satisfactory
performance of the Contractor and with the mutual consent of both the Parties in case
of services beyond the contract time period for which bids are called. Any and all
extensions in the Contract shall be in writing.
3.4 Time of the Essence
Time is of the essence in this Contract and whenever a date of time is set forth in this
Contract, the same has entered into and formed a part of the consideration of the
Contract.
ARTICLE 4: MODE OF OPERATION
4.1 Obligations of the Contractor
1) The Contractor shall perform Services as an independent Contractor in accordance with recognized professional standards, applicable laws and rules.
2) The Contractor shall appoint a dedicated Manager named in Appendix-D who shall represent the Contractor for purposes of this Contract and shall be responsible for the
administration of the Contract including performance of Services thereunder. He shall
remain in contact with the representative of the Client to keep him fully informed on
all matters relating to the provision of Services by the Contractor.
3) The Contractor shall carry out the Services with due diligence and efficiency and in conformity with standard professional practices and regulations.
4) The Contractor shall ensure the adherence and full compliance to the Terms and Conditions of this Contract and Appendices attached.
5) The Contractor shall act at all times so as to protect the interests of the Client and shall take all reasonable steps to keep all expenses to a minimum consistent with sound
economic and professional practices.
6) The Contractor shall furnish the Client such information relating to the Services as the Client may from time to time reasonably request.
7) Except with the prior written approval of the Client, the Contractor shall not further assign or transfer or outsource the Contract for Services or any part thereof nor engage
any other independent Contractor or sub-Contractor to perform any part of the
Services.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 33 of 57
8) The Contractor agrees that no proprietary and confidential information received by the Contractor from the Client shall be disclosed to a third party unless the Contractor
receives a written permission from the Client to do so.
9) The Contractor shall procure, if applicable, all necessary government or semi-government approvals, licenses, permits, registrations etc. and ensure that the same
shall remain valid during the term of the Contract.
10) The Contractor shall strictly comply with all applicable laws, rules and regulations relating to the establishment.
11) The Contractor shall not use trade name, trade mark or design affixed to or used in connection with the Scope under the Contract.
12) In case of any mishap due to negligence by the Contractor, the Contractor will good the loss sustained by Client or third party involved in the incident. In all such
circumstances, the Client will be authorized to deduct the amount of said loss from the
monthly billing or any amount due to the Contractor under this Contract.
4.2 Obligations of the Client
The Client shall provide to the Contractor:
1) All necessary data/documents/reports, as listed in Appendix-A, that may be required
by the Contractor for performing the Services within the Time Schedule given in
Appendix-B.
2) The Client shall designate a person named in Appendix-D to act as its representative
on all matters pertaining to this Contract and to fully cooperate with the Project
Manager of the Contractor.
3) The Client shall take all necessary measures to make timely payments to the Contractor
as stipulated in Article 5, hereof.
ARTICLE 5: REMUNERATION FOR SERVICES AND SCHEDULE OF PAYMENT
1) In consideration of the satisfactory provisioning and delivery of Services and related services (if any), the Client shall pay a remuneration for the proper, complete and
delivered Services by the Contractor strictly in accordance with Appendix-C. The
remuneration quoted in Appendix-C shall remain fixed and valid during the duration
of Contract including any extension (s) and shall not subject to variation on account of
escalation.
2) All payments to the Contractor are subject to the compliance by the Contractor of its obligations hereunder including statuary obligations.
3) All payments to the Contractor are subject to applicable taxes, fees, deductions and penalties in terms of this Contract.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 34 of 57
ARTICLE 6: TERMINATION
6.1 End of Services
The Contract shall come to an end when, pursuant to the provisions hereof, the Services
have been properly and successfully provided and performed and the payment of
remunerations for the proper and complete Services have been made.
6.2 Termination by the Client
6.2.1 In case of occurrence of any of the following “Event of Default” by the Contractor, the
Client may forthwith, in writing, terminate this Contract:
a) If the Contractor fails to provide the Services within the stipulated timeframes and in accordance with the provisions of this Contract.
b) If the Contractor violates or breaches, or materially fails to fully and completely observe, keep, satisfy, perform and comply with, any agreement, term, covenant,
condition, requirement, restriction or provision of this Contract or any of the Contract
Documents and does not cure such violation, breach or failure within 20 days after the
Client gives Contractor written notice of such violation, breach or failure, or, if such
violation, breach or failure can be cured but not within 20 days with the use of diligent
efforts, if the Contractor does not commence to cure such violation, breach or failure
within such 15 days period.
c) If the Services provided does not conform to any requirements of the Client and subject to the same being informed to the Contractor in writing the same is not replaced or
rectified within 15 days or as required.
6.2.2 The Client may, by a written notice of thirty (30) days to the Contractor, terminate this
Contract, in whole or in part, without assigning any reason whatsoever. All payable and
undisputed accounts for the proper and completed Services, as determined by the
Client, between the Client and the Contractor shall be settled not later than thirty (30)
days of the date of such termination.
6.3 Termination by the Contractor
The Contractor may suspend the Contract by a written notice of sixty (60) days only if
the Contractor does not receive payments due under this Contract for the proper and
completed Services within 30 days of submission of its accepted invoice. If the payment
is still not made to the Contractor after 30 days of notice of suspension, the Contractor
may terminate this Contract in whole or in part by giving sixty (60) days advance notice
of intent to terminate. If the Contract is terminated by the Contractor under such
circumstances, the Client shall pay, within a period of thirty (30) days from the date of
effect of such notice of intent to terminate as referred above, all payments due to the
Contractor for the properly delivered and completed Services.
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 35 of 57
ARTICLE 7: FORCE MAJEURE
The term "Force Majeure" as employed herein shall mean acts of God, strikes, lock-out or other
industrial disturbances, acts of public enemy, wars, blockades, insurrection, riots, epidemics,
landslides, earthquakes, storms, lightning, floods, washouts, civil disturbances, explosions and
any other similar events, not within the control of either Party and which by the exercise of due
diligence neither Party is able to overcome.
If either Party is temporarily unable by reason of Force Majeure to meet any of its obligations
under the Agreement, and if such Party gives to the other Party written notice, of the event
within fifteen (15) days after its occurrence, such obligations of the Party, as it is unable to
perform by reason of the event, shall be suspended for as long as the inability continues. Neither
Party shall be liable to the other Party for loss or damage sustained by such other Party arising
from any event referred to as Force Majeure or delays arising from such event. Force Majeure
shall not include inability to perform due to lack of skills, expertise, insufficiency of funds or
failure to make any payment required under the Contract.
ARTICLE 8: RESOLUTION OF DISPUTES
8.1 The Parties agree that in case of any dispute regarding the quality of the Services and/or
any related services the decision of the Client shall be binding and final.
8.2 The Parties agree that in all other disputes, differences and questions which has been
the subject of a notice of dissatisfaction shall be finally settled as per provisions of
Arbitration Act 1940 (Act No. X of 1940) and Rules made there under and any statutory
modifications thereto. Arbitration proceedings shall be conducted by a sole arbitrator
appointed by mutual consent of the parties. The decision of the arbitrator shall be final
and binding on each party.
8.3 The venue for arbitration shall be in Pakistan as given in Appendix-D.
ARTICLE 9: APPLICABLE LAW
This Contract shall, in all respects, be read and construed and shall operate in conformity with
the applicable Laws of Pakistan. The Parties further consent and submit to the jurisdiction of
the Courts in Lahore.
ARTICLE 10: CONTRACT AMENDMENT
No variation in or modifications to the Appendices shall be made, except by a written
amendment signed by the Parties hereto, with mutual consent.
ARTICLE 11: NOTICE
Failure of a Party to timely and promptly communicate a change in its address shall not affect
a communication duly given or made in accordance with Article 11. Any and all notices given
by any of the Parties under this Contract shall be in writing and in English:
LAHORE WASTE MANAGEMENT COMPANY Company Established under Section 42 of Companies Ordinance 1984
Office 04-05, Floor No. 4, Shaheen Complex, Egerton Road, Opposite LDA Plaza, Lahore
Tell: +92-42-99205153-55 Fax: +92-42-99205156
Page 36 of 57
The mailing address for purpose as deemed suitable are as follow:
To: The Client;
Managing Director,
M/s Lahore Waste Management Company,
Office# 4 & 5, 4TH Floor, Shaheen Complex, Egerton Road,
Lahore.
To: The Contractor
__________________________________
____________________________________
Branch office,
___________________________________
___________________________________
Or to such other address as either of these Parties shall designate by notice given as required
herein. Notices shall be effective when delivered. Each Party shall promptly inform other Party
for change in address otherwise other Party shall not be responsible for non-delivery of any
notice and the same shall be considered as delivered.
ARTICLE 12: VALIDITY AND CHANGE IN LAW
If after the execution of this Contract, any Party cannot perform any of its obligations
hereunder, or is adversely and materially affected due to the promulgation or amendment of
any law, rules, regulations or policy decisions of their respective Governments or regulators,
the Parties shall pro