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TECHNICAL SERVICE REQUIREMENTS FOR WEB BASED APPLICATION SOFTWARE RELATED ACTIVITIES 1. Introduction U. R. Rao Satellite Centre (URSC) is the lead centre of the Indian Space Research Organisation (ISRO) responsible for design, development, assembly & integration of communication, navigation, remote sensing, scientific and small satellite missions. With the objective of taking the benefits of space technology to the length & breadth of the society, URSC is actively involved in creating cost- effective space infrastructure for the country. Management Information System Division (MISD) of Program Planning and Evaluation Group (PPEG) is responsible for design and developed of web based application software required for administrative support and management. As the quantum of work involved in realization of the applications software requirements of the centre, it is wished to have an association with a vendor to carry out the applicable enlisted activities. Vendors with expertise in handling similar work would be roped in for delivering the Technical Service Units. 2. Scope of Work Adopting the IEEE 12207 standards for all the software being developed Carrying out requirement analysis and generating the Software Requirement Specification (SRS) document Carrying out software design and generating the Software Design Document (SRS) document Coding using latest java technologies and Controlling the software versions Carrying out detailed testing with test cases and detailed test report Carrying out software deployment, training and maintenance of the software 3. Activities and efforts involved in functional activities Requirement analysis, feasibility study and Software design Coding using Java related tools in Linux/Windows platforms Software testing both manual and using tools Software deployment and maintenance Documentation

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Page 1: TECHNICAL SERVICE REQUIREMENTS FOR WEB BASED … · TECHNICAL SERVICE REQUIREMENTS FOR WEB BASED APPLICATION SOFTWARE RELATED ACTIVITIES 1. Introduction U. R. Rao Satellite Centre

TECHNICAL SERVICE REQUIREMENTS FOR WEB BASED APPLICATION SOFTWARE RELATED

ACTIVITIES

1. Introduction

U. R. Rao Satellite Centre (URSC) is the lead centre of the Indian Space Research Organisation

(ISRO) responsible for design, development, assembly & integration of communication, navigation,

remote sensing, scientific and small satellite missions. With the objective of taking the benefits of

space technology to the length & breadth of the society, URSC is actively involved in creating cost-

effective space infrastructure for the country.

Management Information System Division (MISD) of Program Planning and Evaluation Group

(PPEG) is responsible for design and developed of web based application software required for

administrative support and management. As the quantum of work involved in realization of the

applications software requirements of the centre, it is wished to have an association with a vendor

to carry out the applicable enlisted activities. Vendors with expertise in handling similar work would

be roped in for delivering the Technical Service Units. 2. Scope of Work

Adopting the IEEE 12207 standards for all the software being developed

Carrying out requirement analysis and generating the Software Requirement

Specification (SRS) document

Carrying out software design and generating the Software Design Document (SRS)

document Coding using latest java technologies and

Controlling the software versions

Carrying out detailed testing with test cases and detailed test report

Carrying out software deployment, training and maintenance of the software 3. Activities and efforts involved in functional activities

Requirement analysis, feasibility study and Software design

Coding using Java related tools in Linux/Windows platforms

Software testing both manual and using tools

Software deployment and maintenance

Documentation

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4. Quantum of Work in TSUs (for 24 months)

Sl

Total TSUs Total TSUs Total TSUs

Description

for for Diploma

Estimated for 24

No

Engineers

Holders Months

A Budget, Payroll and Accounts Related

A.1

Enhancing the TA/LTC Advance and Settlement 10

8

18

System

A.2

Enhancing and maintenance of Centre Budget 10

6

16

Preparation System

SUB TOTAL - A 20 14 34

B Dash Board Based MIS

B.1 Conceptual design and proto type development 20 8 28

B.2

Design, development, deployment and maintenance of 40

10

50

the main dash board

B.3

Design, development, deployment and maintenance of 66

8

74

the dash board sub levels

B.4

Design, development, deployment and maintenance of 50

2

52

Mobile Apps

SUB TOTAL - B 176 28 204

C PGA Requirements

C.1

Automation of annual CHSS members declarations, 6

4

10

Annual Property Returns, etc

C.2 Manpower MIS 6 4 10

C.3 Telephones Bill Reimbursement Management System 6 4 10

C.4 Enhancement of DPC Review Information Management 6 4 10

SUB TOTAL - C 24 16 40

D System, DBA and General Related

D.1

Continuous Improvement/Maintenance of SANDESH 60

20

80

system (Including Security)

D.2 e-Gevernence - alerting systems using email and SMS 20 5 25

D.3

Deployment and maintenance of the Sandesh system 20

10

30

distributed to other centres

D.4 Maintenance/Upgradation of PPEG Web Site 10 2 12

Technical Support in the areas of MS office installation,

D.5

execution of centralized contract management for -

76

76

Servers, workstation, photocopiers, resolving general

computing problems

D.6 Adhoc New System requirements 20 10 30

D.7 Installation of Client S/W and basic user support 4 20 24

D.8

Adhoc reports generation for all areas including Audit 6

15

21

and RTI queries

SUB TOTAL - D 140 158 298

GRAND TOTAL 360 216 576

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5. Place of Work

All related activities shall be carried out at Program Planning and Evaluation Group (PPEG),

URSC, Bengaluru.

6. Qualification and Skills

6.1. Essential qualifications:

a) For Engineers: Engineers / persons with first class BE/BTech in Computer Science or

equivalent with minimum 60% marks.

b) For Technicians: Technicians / persons with first class Diploma in Computer Science or

equivalent with minimum 60% marks.

6.2. Skills desirable:

a) Having good work experience in technologies like JDBC, Servlets, JSP, Spring Boot, JavaBeans

b) Have good knowledge on core Java and OOPS concepts

c) Experience in designing and development of Web-based and client server applications

d) Good Knowledge with Relational Database Management Systems - Sybase, Mysql

e) Good Experience in problem solving

f) Strong Analytical, Good Communication Skills with problem solving techniques with a desire

and capability to learn and adapt to new technologies and tools with in no time

7. Scope of the Vendor

a) Vendor shall be responsible for deployment of work force with right skill set required for

carrying the activities. Hence personnel deployed by the vendor shall be reviewed by the

experts of URSC for suitability.

b) Vendor shall ensure minimum wages as per the statutory guidelines to the personnel hired by

him.

c) The Vendor shall be responsible for uninterrupted service for the period proposed.

d) In case of any injury/accident to the work force deployed, it is the responsibility of the Vendor to

meet all the required obligations under the applicable laws. URSC will provide the necessary

first aid.

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8. Scope of URSC

Entry Pass/Identity Card will be issued to the Vendor and their personnel based on the written

request and as per rules prevailing in URSC. 9. Contract Period

The proposed contract period is for two years. On successful completion of two years contract

period, the contract shall be extendable for one more year on satisfactory performance of the

vendor on mutual consent with the same terms and conditions. 10. Terms and Conditions

e) Head, MISD or any authorized engineer / Indentor will allocate the works for the deployed work

force. Further, it will be monitored for the performance of vendor team activity. Monthly billing

shall be as per the quantum of TSUs. Vendor will certify the invoice as per quantum of the work

and GD/GH, PPEG will approve for the release of payment. Payment shall be made for the

monthly bills based on the TSUs carried out by the monthly work units.

b) Details of similar services rendered to any other Industry / Organization by the vendor may be

furnished. If so, kindly specify organization name, contact person, department, type of work,

period, etc

11. Nominal Working Hours

The work needs to be carried out for 22 days nominally between 08.30 hours to 17.00 hours. (From

Monday to Friday). However, the personnel should be prepared to stay beyond office hours and

come on holidays should there be such a requirement.

12. General

a) The work force should follow the guidelines/rules and work practices of URSC while working at

different facilities. The work force should also maintain the office discipline/decorum during the

duty hours.

b) Vendor shall ensure same work force are deployed for work throughout the validity of the

contract period in order to ensure uninterrupted work and to avoid repeated training required

for the jobs. The attrition rate to be properly taken care by the Vendor.

c) URSC shall not be responsible for logistics requirements like transport and canteen facility for

the work force deployed for TSU.

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13. Intellectual Property Rights (IPR) and Confidentiality

The technical information, design and other related documents given by URSC in the course of the

work, shall remain the sole property of Government of India, Department of Space, Indian Space

Research organization, U.R. Satellite Centre (URSC), Bengaluru. The Vendor shall not use such

technical information, reports and other related documents given by URSC in the course of the

work, for any purpose other than for carrying out the specific works. The vendor shall not publish

and reproduce any of these activities without written permission from URSC, Bengaluru.

14. Security

The vendor shall produce the identity certificate/card, which reveals the details like name of the

personnel deployed, his date of birth, etc duly signed by the person deployed for the work. However,

the vendor should be ready for any other formalities, which may be required by competent authority of

the URSC at the time of finalizations of contract and it should be complied with.

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ANNEXURE-I

GOVERNMENT OF INDIA DEPARTMENT OF SPACE

U R RAO SATELLITE CENTRE BENGALURU

DETAILS OF SERVICE CONTRACT FOR - TECHNICAL SUPPORT SERVICES FOR A PERIOD OF TWO YEARS.

1 Place of Activity URSC

2 Scope of work / activity

Technical Support Services for: (a) Application Software Design and developmental activities. (b) Application Software testing activities. (c) Application software maintenance activities

3 Total No. of Units of Work during the contract (Tentative)

Category-1 [Engineers]

Category-2 [Diploma Holders]

360 TSUs 216 TSUs

4 Skill/ Training Required for Each Category

BE in Computer Science or equivalent with first class

Diploma in Computer Science or equivalent with first class

5 Maximum Unit of work per workforce to be carried out in one shift/day

0.17045 TSUs 0.13636 TSUs

6 Minimum work units to be completed in a month 15 TSUs 9 TSUs

7 Number of personnel to be deployed

4 3

8 Number of locations work has to be carried out (X Locations)

1 1

9 Duration of the Contract (N Months) 24 months 24 months

10 Total work units in the contract

360 TSUs 216 TSUs

11 Minimum Wages per day fixed by U R Rao Satellite Centre (Guidance Value)

INR 1650/- per person per day INR 1210/- per person per day

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ANNEXURE-II GENERAL TERMS AND CONDITIONS FOR WORK PACKAGE 1.0 Definitions: 1.1 The term “U R RAO Satellite Centre [URSC] ” formerly known as ISRO Satellite Centre

[ISAC], a Centre under the Indian Space Research Organization (ISRO) of the Department of Space (DOS) hereinafter called “Service Receiver” includes its Units/Entities/Groups/Divisions and facilities all over Karnataka State under the administrative control of URSC and its offices located at HAL Airport Road, Vimanapura Post, Bengaluru – 560 017 & ISRO Satellite Integration and Test Establishment (ISITE), Marathahalli, Bengaluru – 560 037.

1.2 The term “Service Provider/Bidder” shall mean any registered Establishment which can be

deemed responsible and held accountable for performing the Work Package. 1.3 The term “Work Package” shall mean a Work Package Contract to provide services at

different Entities/Groups/Divisions of URSC. 1.4 The term “Focal Point” shall mean the designated officials of URSC, who will be from the

technical/administrative stream of the Units/Entities/Groups/Divisions, who will beco-ordinating with the Supervisor of the Service Provider/Bidder. The Focal Point of URSC shall be mentioned in the respective Work Package.

1.5 The term “Supervisor” shall mean the identified/qualified work-force of “Service

Provider/Bidder”. 1.6 The term “Paying Authority” shall mean the respective Sr. Accounts Officer/ Accounts Officer

of URSC. 2.0 Documents required to be submitted by the S ervice Provider/Bidder 2.1 The Bidder has to submit the details as per Annexure-A for the Tender. 2.2 The Bidder has to submit Declaration Form as per Annexure-B. 2.3 The Bidder has to submit declaration with respect to Court cases, if any pending or being

contemplated against the Service Provider/Bidder as per Annexure-C. 2.4 The Bidder has to submit Compliance Statement as per Annexure-D. 2.5 The Bidder has to submit 'No Near Relative' Certificate in the format as at Annexure-G. 2.6 An undertaking in line with clause 6.26 in the format at Annexure-H. 3.0 Scope of the work:

3.1 This is a “Work Package” intended for carrying out all the activities as defined in the scope of work as at Clause 3.3.

3.2 The Service Provider/Bidder shall ensure that the work assigned to them is completed within

the prescribed time-limit, under their Supervision.

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3.3 The Service Provider/Bidder shall engage required number of work-force with relevant qualifications for the execution of the work as per the detailed work defined in the item specifications.

4.0 Period of Contract: The proposed Work Package will be valid for a period of 24 months or any such period as

defined in the scope of Work Package and with an option to extend the same for a further period of one year.

5.0 Working Hours: 5.1 Vendor deployed qualified, experienced personnel should carry out the assigned job at MFF,

URSC and ISITE from 8.30 a.m. to 5.00 p.m. from Monday to Saturday. In case of exigencies the job needs to be carried out beyond office hours and also on Holidays/Sundays.

5.2 Extended Working Hours:- Based on the requirement, the Service Provider/Bidder should be

prepared to undertake the work during extended hours as well as on holidays. 5.3 Change in Working Hours:- The Service Provider/Bidder shall also adhere to any changes

made in the present shift timings in the specified area of the Centre and shall follow the said changed timings.

6.0 Legal : 6.1 The Service Provider/Bidder shall be a Registered Firm and not an individual and copy of

such valid registration certificate shall be provided along with the offer/bid mandatorily. The bye-law of such establishment should permit undertaking of the assigned work failing which the offer/bid will not be considered.

6.2 The Service Provider/Bidder shall abide by the law of the land including, Contract Labour

(Regulation & Abolition) Act, EPF Act, ESI Act, Minimum Wages Act, Equal Remuneration Act, Employees Compensation Act, Payment of Wages Act, Income Tax Act, Goods and Service Tax Act or any new regulations/legislations enacted in this regard and its compliance as applicable during the tenure of the Contract. Service Receiver shall in no way be responsible for any default regarding statutory obligation. The Service Provider/Bidder has to ensure compliance of the above provisions at the time of submission of bill to the Service Receiver and while making payments to their work-force at all times during the currency of the Work Package.

6.3 The Service Provider/Bidder will discharge all the legal obligations in respect of the work-

force engaged by them for the execution of the work in respect of their remuneration and Service conditions and shall also comply with all the rules and regulations and provisions of the law in force that may be applicable to them from time to time. The Service Provider/Bidder shall indemnify and keep indemnified ISRO/URSC from any claim, loss or damages that may be caused to it on account of any failure to comply with the obligations under various laws. In case of any dispute, the decision of ISRO/URSC shall be final and binding on the Service Provider/Bidder.

6.4 The timely payment of remuneration to the work-force, remittance of EPF and ESI (wherever

applicable) shall be the sole responsibility of the Service Provider/Bidder. For any default with regard to statutory obligation, the Service Provider/Bidder is solely responsible. Wherever workforce is not covered under ESI, Service Provider should provide Mediclaim

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Policy for a sum of Rs.2,00,000/- each to their Workforce. The Original Mediclaim Policy should be with the workforce and a copy of the same shall be submitted to ISRO/URSC. No separate reimbursement towards such Mediclaim policy will be made.

6.5 The Service Provider/Bidder shall also be liable for the remittance of all Taxes, Levies, Cess

etc., on account of service rendered by them to the concerned authorities from time to time as per extant rules and regulations in the matter.

6.6 The Service Provider/Bidder shall completely be responsible to maintain the Attendance,

acquittance of remuneration paid, EPF and ESI or Comprehensive Mediclaim Policy as the case may be. Governmental authorities shall have the right to inspect these records at any time and take necessary penal action for non-compliance of these provisions, if any.

6.6.1 The Service Provider/Bidder is fully responsible for timely claiming and disbursing

monthly payment of remuneration to their work-force engaged in URSC, within the time limit prescribed in the relevant Act/Rules.

6.6.2 Payment disbursement shall be made to the Service Provider/Bidder on monthly

basis for the actual units of work completed and on receipt of the invoice/bill which is duly certified by the Focal Points and approved by concerned Divisional Head/Group Head in URSC and submitted to the Accounts Officer, URSC in the prescribed format together with the following documentary proof.

i. Proof of payment of remuneration made to the work-force for the

preceding month.

ii. Proof of remittance of both Employees and Employer’s contribution towards EPF, ESI or Mediclaim Policy, as the case may be, made for the preceding month.

iii. The statements containing the names of the work-force engaged, Account numbers, Total Units of work performed by each work-force, contribution paid etc.

iv. Proof of Goods and Service Tax paid for the preceding month towards bill amount received from URSC.

v. The Service Provider should maintain basic records essential to provide the details mentioned under clause 6.6.2 (i) to (iv) for verification.

6.6.3 The Service Provider/Bidder shall make the payment to the work-force by the 5th

day of the succeeding month through the bank account of the respective work-force. The Service Provider/Bidder should issue signed wage slip/statement on their letterhead to the work-force containing details of remuneration paid, recoveries made etc.

6.6.4 The successful bidder shall engage the work-force as per the requirements

sought for by the Service Receiver for which the Service Provider shall provide the bio-data along with the credentials of the workforce as per Annexure-E to the concerned Purchase and Stores Officer.

6.6.5 Issue of Entry Pass:- For arranging Entry Pass to enter the Service Receiver’s

premises, the successful bidder should submit the details of the work force as per Annexure-F to the concerned Purchase & Stores Officer along with the following documents: (a) Police Clearance Certificate as at Clause 6.6.5(i); (b) ID card issued by the Service Provider as at Clause 6.6.5(ii);

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(c) Copy of the AADHAR; (d) Copy of PAN Card (wherever applicable); and (e) Two copies of stamp size photographs;

i. Police Clearance Certificate:-

It is the responsibility of the Service Provider/Bidder to arrange the character and antecedents of the work-force engaged for duty. The Service Provider/Bidder shall engage the work-force who is not having any criminal background. The character and antecedents shall be got verified through record check by Service Provider/Bidder at their own cost from the concerned Police authorities (Police Clearance Certificate) and submit the original report.

ii. Identity Card to be issued by the Service Provider:-

The successful bidder/Service Provider shall issue necessary Identity Card in their firm's logo to the work force deployed by them to URSC.

6.6.6 The work-force once engaged for the Service shall not be changed without the

prior concurrence of the Focal Point, URSC. 6.7 The Service Provider/Bidder shall submit to the respective Paying Authority of the Service

Receiver, the details of the monthly remuneration in the form of a pay-slip made by them to their workforce including the deductions, by 5th of the following month.

6.8 In case, the Service Provider/Bidder fails to comply with any statutory/taxation liability under

the appropriate law, and as a result, if ISRO/URSC is put under any loss/obligation, monetary or otherwise, ISRO/URSC will be entitled to get itself reimbursed either out of the outstanding bills against any of the Contract or from the Security Deposit to the extent of the loss or obligation in monetary terms.

6.9 The Service Provider/Bidder shall be bound by the details furnished by them to URSC while

submitting the tender or at any subsequent stage(s). In case, any of the documents furnished by them is found to be false at any stage, it would be deemed to be a breach of the Terms and Conditions of the Work Package Contract making the Service Provider/Bidder liable for legal action besides termination of Work Package Contract and forfeiture of Security Deposit.

6.10 The Service Provider/Bidder shall not be allowed to transfer, pledge, assign or sub Contract

its rights and liabilities under this Work Package Contract to any other agency. 6.11 The Service Provider/Bidder shall be solely responsible for the redressal of

grievances/resolution of disputes relating to the work-force engaged by the Service Provider/Bidder. Service Receiver shall in no way be responsible for the settlement of such disputes. Service Provider should maintain a record of grievances received from their work force and action taken for settlement.

6.12 For all intents and purposes, the Service Provider/Bidder shall be the “Employer” within the

meaning of different Labour Legislations in respect of the work-force engaged by the Service Provider/Bidder at URSC. The workforce engaged by the Service Provider/Bidder in URSC shall not have any claim whatsoever of “Master and Servant” relationship nor have any “Principal and Agent” relationship with or against URSC for the said services.

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6.13 The details of various statutory registrations as sought for in the enclosed Annexure-A shall be made available mandatorily as documentary evidence and the same shall be VALID as on the date of submission of EoI/Tender. In case of non-availability of any of the documents as sought for, the said EoI/Tenderis liable for rejection and no clarification will be sought for by the Service Receiver in this regard.

6.14 The successful bidder upon being served with the Work Package Contract by the Service

Receiver shall obtain all necessary Labour License from the concerned Labour Department and the License shall be valid till the currency of the Work Package Contract.

6.15 Any other terms, conditions or clauses not covered in this document shall be in accordance

with other statutory Rules / Acts applicable to DOS/ISRO. 6.16 The Service Provider/Bidder should have carried out similar Work Package Contract for a

period of this proposed contract for any of the Central/State Government Department/Offices (as at Annexure-A).

6.17 The Partners or Shareholders or Directors or Executives or Officers of the Service Provider

shall not engage themselves as workforce under the Work Package. 6.18 The Service Provider/Bidder should engage a Supervisor who is capable of supervising the

work carried out by its work force. 6.19 The Service Provider/Bidder shall furnish a certificate of "NO NEAR RELATIVE" to the effect

that no near relatives of the Service Provider/Bidder is/are working/employed in URSC, LEOS, ISTRAC, ISRO HQ, RRSSC SOUTH and Liquid Propulsion Systems Centre (LPSC), a Centre/Unit of ISRO located at Bengaluru and the same certificate shall be executed on Rs.200/- Non-Judicial Stamp Paper duly attested by Notary Public/Executive Magistrate by the Service Provider/Bidder. In case there are any "Near Relative"of the Service Provider/Bidder is/are working/employed in URSC, LEOS, ISTRAC, ISRO HQ, RRSSC SOUTH and Liquid Propulsion Systems Centre (LPSC), a Centre/Unit of ISRO located at Bengaluru, their EoI/Tender will be summarily rejected. The "NO NEAR RELATIVE" is explained below: (The pro-forma is made available at Annexure-G).

The near relative (s) means:

a) “Spouse b) The one is related to the other in a manner as father, mother, son(s) & son's wife

(daughter-in-law), daughter(s) & daughter's husband (son-in-law), brother(s) and brother's wife, sister, sister-in-law, sister's husband (brother-in-law) in relation to the Partner / Shareholders / Directors / Executives / Office bearers of the Service Provider”.

6.20 In case of termination of Contract on its expiry or otherwise, the work-force engaged by the

Service Provider/Bidder shall not be entitled to and shall have no claim whatsoever for any kind of employment in URSC/ISRO and shall be made known by the Service Provider to their workforce before being engaged.

6.21 The status of the Service Provider/Bidder shall be that of an independent Service

Provider/Bidder. The Service Provider/Bidder and its work-force performing under this Work Package shall not be the employees of URSC. Neither the Service Provider/Bidder nor its work-force shall be considered as employees of URSC. Such work-force has no right for subsequent regularization.

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6.22 The Service Provider/Bidder shall not assign, transfer or convey in whole or in part, this Work/Work Package to anyone. The Service Provider/Bidder may also not delegate any of its obligations or duties under this Work Package to anyone. The Service Provider/Bidder may not assign, pledge as collateral, grant a security interest in, create a lien against or otherwise encumber any payments that may or will be made to the Service Provider/Bidder under this Work Package.

6.23 The Service Provider/Bidder shall be bound to accept all instructions/ directions issued by

the Focal Point or any other person duly authorized by them relating to the execution of the Work Package.

6.24 The Service Provider/Bidder shall maintain a register for the execution of the work and get

endorsement of the same from the Focal Point of URSC every day for having completed the work satisfactorily.

6.25 The details of work handled by the work-force, Supervisor and Establishment should be kept

secret and should not be divulged to any person or outside agencies. An undertaking in this regard shall be provided by the Service Provider as specified in Annexure-H.

6.26 The Service Receiver reserves the right to reject any of the work-force engaged by the

Service Provider/Bidder, if the presence or activity of such workforce is detrimental to the interest or discipline or security of the Service Receiver.

6.27 The Service Provider shall try to avoid deploying work force who was engaged for more than

three years for the Service Receiver under various Work Packages. 6.28 The Service Provider/Bidder is responsible to complete the quantum of work as specified in

the Work Package and as required by the Service Receiver and in case of absence of the work-force, the successful Service Provider/Bidder should provide suitable replacement and for this purpose to ensure timely completion and the Service Provider/Bidder shall keep a panel of work-force whose Character and Antecedents are verified.

7.0 Financial: 7.1 URSC shall pay the rates agreed upon to the Service Provider/Bidder on monthly basis on

completion of the specified quantity of work mentioned in the Work Package. 7.2 The rate(s) mentioned in the Work Package Contract shall be firm and fixed during the

currency of the Contract. 7.3 The Service Provider/Bidder shall ensure that the remuneration paid to workforce engaged

shall not be less than the minimum wages fixed by the Ministry of Labour and Employment, Government of India/ Government of Karnataka or by ISRO/URSC, from time to time, whichever is the highest.

7.4 It may specifically be noted that the bids not meeting even the basic cost of input i.e.,

unreasonably low prices to undercut and obtain the Work Package contract/order, are liable to be summarily rejected by URSC in order to ensure quality.

7.5 In case of breach of any conditions under the Contract, the Security Deposit shall be liable to

be forfeited by the Service Receiver. In addition, the Work Package Contract is also liable to be terminated and any amount due to the Service Provider/Bidder against any other Contract from the Service Receiver is also liable to be appropriated.

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7.6 In case of partnership firm, "power of attorney" should be signed by one person on behalf of others. Any breach of these conditions by the Bidder in relation to the Bidding Establishment or Partner or Shareholders or Directors or Executives or Office Bearers, the tender/work package contract will be cancelled and earnest money/security deposit will be forfeited at any stage whenever it is so noticed. The Service Receiver will not pay any damages to the Service Provider. The Service Provider/bidder will also be debarred from further participation in the concerned unit of the Service Receiver.

8.0 Submission of Bills and Payment: 8.1 The Service Provider/Bidder's bills shall be submitted before 7th (Seventh) of every month

with due certifications to the respective Paying Authority. 8.2 The Service Provider shall ensure that all the payments to the work-force shall be made

through their respective Bank Account only within 5th of every month. 8.3 The payment under the Work Package shall be inclusive of the following components:

i. Contributions towards Employer’s and Employee’s Provident Fund. ii. Contributions towards Employer’s and Employee’s State Insurance. iii. Contributions towards Employer’s and Employee’s Mediclaim Policy. iv. Cost of Identity Cards etc. v. Accident/Death insurance Coverage.

8.4 Income Tax or any other Tax/Taxes/Fees/Cess/Levy as applicable and payable by the

Service Provider/Bidder as per rules will be recovered from the monthly bills payable to the Service Provider/Bidder.

8.5 In case the Service Receiver is made liable to pay any statutory liability arising due to the

default of the Service Provider in relation to the Work Package Contract, the Service Receiver shall be entitled to deduct/recover the same from the payment against the Work Package Contract due to the Service Provider.

9.0 Safety and Security: 9.1 The Service Receiver’s premises being a High Security Area, the work-force engaged for the

work by the Service Provider/Bidder, will be required to follow the security requirements such as possessing a valid Entry Pass issued by the Service Receiver and ID Card issued by the Service Provider/Bidder while entering the campus, maintaining high order of discipline while on duty. It should be ensured by the Service Provider/Bidder that only Indian Nationals above the age of 18 years are included in the work-force and they should not have any criminal back ground.

9.2 The Service Provider/Bidder shall take all safety precautions required for the execution of the

work. They shall also be responsible for any loss or damage caused to URSC Property/Personnel due to negligence of the workforce and shall make good the losses by the Service Provider/Bidder at his own cost, failing which cost thereof, shall be recovered from the outstanding/running bills/Security Deposit of the Service Provider/Bidder.

9.3 The Service Receiver shall not be responsible for any damages, losses, claims, financial or

other injury to any of the work-force engaged by the Service Provider/Bidder in the course of their performing the functions/duties, or for payment towards any compensation. The work-force shall adequately be insured by the Service Provider/Bidder against accidents including loss of life as mentioned in Clause 10 hereunder.

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9.4 The Service Provider/Bidder shall solely be responsible for any theft, pilferage or

misbehavior committed by any of the work-force while carrying out the Service(s) and the Service Receiver reserves the right to forfeit the Security Deposit.

9.5 In case, the work-force engaged by the Service Provider/Bidder commits any act of

omission/commission that amounts to misconduct/indiscipline/ incompetence, the Service Provider/Bidder shall forthwith remove the workforce under intimation to the Focal Point. The Service Provider/Bidder shall replace immediately any of its work-force who is/are found unacceptable because of security risks, incompetence, conflict of interest, improper conduct etc. upon receiving written notice from URSC.

9.6 The work-force engaged by the Service Provider at URSC should not carry any

Technical/Electronic Gadgets inside the URSC Campus and shall follow all Security and Safety norms as prescribed by the Service Receiver, from time to time.

9.7 The Service Provider/Bidder shall ensure that the work-force engaged by them are

disciplined and do not participate in any acts prejudicial to the interest of the Service Receiver.

9.8 The Service Provider/Bidder shall solely be responsible for the redressal of

grievances/dispute relating to work-force engaged. 9.9 The requirement of the quantity mentioned in the Work Package may vary and is subject to

change based on actual requirement of the Service Receiver. The Service Provider/Bidder has to complete any additional or sporadic requirement as required by the Service Receiver by engaging additional work-force if any required. The payment will be based on the quantum of work completed which should be duly certified by the authorized official of the Service Receiver.

10.0 Compensation to Workforce

10.1 ISRO/URSC have adopted the guidelines to grant compensation in case of death/permanent incapacitation of persons engaged by the Service Provider/Bidder (Private Companies, firms & Contractors) due to unintended/ unforeseen occurrences during maintenance, operation and provisioning of Public Services.

10.2 The extent of liability, on the occurrence of any "accident" as defined under these

Guidelines, Department shall whether or not there has been any wrongful act, neglect or default on its part and notwithstanding anything contained in any other law, be liable to pay compensation to such extent as prescribed below:

(a) In the event of death or permanent disability resulting from loss of limbs - Rs.10 Lakh.

(b) In the event of other permanent disability - Rs.7 Lakhs. 10.3 Any compensation paid under these Guidelines shall be recoverable from such Service

Provider/Bidder concerned. 10.4 For this purpose, without limiting any of the other obligations or liabilities, the Service

Provider/Bidder concerned shall at their own expense take and keep a Comprehensive Insurance for their workforce and for all the work during the execution.

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10.5 The Service Provider/Bidder concerned shall have to furnish originals along with premium receipts and other papers related thereto to the concerned Contract Manager/Focal point within 15 days from the date of commencement of the Contract.

10.6 The Service Provider/Bidder should provide their unconditional acceptance to these

guidelines in their letterhead duly signed by their authorised signatory which is mandatory for acceptance of their offer.

11.0 Joint and severe liability: If the Bidder is a joint entity, consisting of more than one partnership, corporation or other

business organization, all such entities shall be jointly and severally liable for carrying out the activities and obligations of this Work Package and for any default of activities and obligations.

12.0 Severability:

If any provision of this Work Package is determined by a Court of competent jurisdiction to be invalid or unenforceable, such determination shall not affect the validity or enforceability of any other part or provision of this Work Package.

13.0 Immunity from liability: Every person who is a party to the Work Package is hereby notified and agrees that the

State, URSC and all its employees, agents, successors and assigns are immune from liability and suit for or from Service Provider/Bidder’s activities involving third parties and arising from the Work Package.

14.0 Intellectual Property: The Service Provider/Bidder agrees that they should not use the Name/logos of ISRO in any

manner, including commercial advertising or as a business reference, including ID cards. Any violation will result in cancellation of the Work Package Order/Purchase Order including forfeiture of Security Deposit.

15.0 Termination and Short Closing of Contract: 15.1 Under the normal circumstances, termination/short closing of the Work Package is not

foreseen. However, in case of repeated non-performance of the Work Package, owing to deficiency of service or breach of Contract or cessation of the requirement, the Service Receiver reserves the right to terminate the Work Package Contract wholly or partly by giving a prior notice of not less than 30 days, without any obligation on its side.

15.2 If the Service Provider/successful Bidder want to withdraw the Work Package Contract

voluntarily, a prior notice of 30 days is required. 15.3 The Work Package is liable to be terminated without notice and the Security Deposit under

the Work Package Contract shall be liable to be forfeited in the following circumstances:-

15.3.1 For the breach of any material term, condition or provision of this Work Package by Service Provider/Bidder.

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15.3.2 Any statement, representation or certification is false, deceptive or materially incorrect or incomplete.

15.3.3 The Service Provider/Bidder or any of its workforce and agents has committed or

engaged in fraud, misappropriation, embezzlement, malfeasance or misfeasance. 15.3.4 If the Service Provider/Bidder terminates or suspends their business, without

giving prescribed notice. 15.3.5 The Service Provider/Bidder’s license or certification is suspended, terminated,

revoked or forfeited. 15.3.6 If the Service Provider/Bidder failed to comply with any applicable law of the land. 15.3.7 In the event of sustenance of loss by the Service Receiver due to the premature

termination of Work Package Contract by the Service Provider, the same shall be recovered from the Security Deposit.

16.0 Security Deposit: The Service Provider/Bidder shall guarantee faithful execution of the Contract in accordance

with the terms and conditions specified. As a performance security, the Service Provider/Bidder shall furnish security deposit for Rs. 5 Lakh (Rupees Five Lakh Only) for the total Work Package/Order value in the form of Demand Draft/Fixed Deposit Receipt/Banker’s Cheque/Bank Guarantee issued by a Nationalized/Scheduled Bank valid beyond 2 months from the date of completion of the Contract or any other acceptable form. The Security Deposit shall not carry any interest and shall be returned on completion of all the Contractual obligations. The security deposit has to be executed within 15 days after the receipt of Work Package/Order as per our specimen.

17.0 Parallel/Adhoc Contract: URSC reserves the right to enter into parallel/adhoc Work Package Contract with one or

more Service Provider/Bidders in order to facilitate deployment of work-force during the currency of the Work Package Contract for availing the same or similar Services.

18.0 Volume of work: The requirement of work force purely depends upon the activities of URSC for the Work

package. The mere mention of the number of work-force against this Work Package Contract does not by itself confer any right on the Service Provider/Bidder to demand that work relating to or any item thereof, should necessarily or exclusively be entrusted to the Service Provider/Bidder. The Service Receiver reserves the option for allocation of work force to meet the works to be carried out and the Service Provider shall not have any right in this regard. No guarantee can be given as to the definite volume of work which will be entrusted to the Service Provider/Bidder at any time or during the period of the Work Package Contract.

19.0 Force Majeure Clause: In case, completion of job is delayed by any circumstances such as acts of god, sabotages,

civil commotion, riots, insurrections, revolutions, earthquake, fire, flood or other natural events beyond the control of the Service Provider/Bidder, which makes his work-force unable to complete the tasks assigned to them in time, then the Service Provider/Bidder

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shall give notice within 15 days to the Service Receiver in writing of his claim for an extension of time. The Service Receiver on receipt of such notice after verification if necessary may agree to extend the period of Work Package as may be reasonable without prejudice to other terms and conditions of Work Package.

20.0 Jurisdiction The Courts within Bengaluru will have the jurisdiction to deal with and decide any matter

arising out of this Contract. 21.0 Applicable Law: The Contract shall be interpreted, construed and governed by the Laws in India. 22.0 Arbitration: 22.1 In the event of any dispute or difference or claim arising out of or in relation to the

interpretation, implementation, execution, performance and application of the contract, such dispute or difference shall be settled amicably by mutual consultations of the good offices of the respective parties and recognizing their mutual interests, attempt to reach a solution satisfactorily to both the parties. If such a resolution is not possible within 30 days from the date of receipt of written notice of the existence of such disputes, then the unresolved dispute or difference shall be referred to the Sole Arbitrator appointed by the Parties by mutual consent in accordance with the rules and procedures of Indian Arbitration and Conciliation Act 1996 or any modification thereof. The Parties further agree to Arbitration as per the rules of the Karnataka Arbitration Centre, KhanijaBhavan, Race Course Road, Bengaluru.

The decision of the Arbitrator shall be final and binding on both the Parties.

The expenses for the Arbitration shall be paid as may be determined by the Arbitrator.

22.2 Arbitration with MSE’s:

In the event of any disputes or differences or claims arising out of or in relation to the interpretation, implementation, execution, performance and application of the Contract, such disputes or differences or claims shall be first settled amicably by mutual consultations of the good offices of the respective parties and recognising their mutual interests, attempt to reach a solution satisfactorily to both the parties. If such resolution is not possible within 30 days from the date of receipt of written notice of the existence of such disputes, then the unresolved disputes or differences shall be referred to the MSE Facilitation Council only in respect of MSE's.

23.0 Submission of Forged Documents:-

If any of the tenderers/bidders submit any forged or false documents along with EoI/Tender, such EoIs/Tenders will be summarily rejected and such bidders will be blacklisted for all future tenders.

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24.0 Validity:- The submitted by the Service Provider/Bidder shall be valid for a minimum period of 180

days from the date of opening of the EoI/Tender.

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Annexure –A DETAILS OF THE BIDDER’S ESTABLISHMENT

(To be provided by the Bidder with each EoI/Tender)

PASSPORT SIZE PHOTO OF THE PERSON SIGNING

EoI/Tender TO BE PASTED HERE

1 Name of the Bidder/Tendering Company/Firm/Agency

2(a) Full Address of the Registered Office

2(b) Telephone No. & Mobile No.

2(c) Fax No.

2(d) E mail address

3 Full Address of Operating Branch Office, if any

3(a) Telephone No. & Mobile No.

3(b) Fax No.

3(c) E mail address

4 Indicate the Organizational status of the Service Provider

5 Under which Act/Rule the Service Provider/Bidder/Tendering Company/Firm/Agency is registered

6 Registration No. & Date of Registration

7 Name of the Proprietor/Manager/ President/Secretary/Chief Executive with address and contact phone No.

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8

Name of Partners/Shareholders/ Directors/Executives/Officers of the Service Providers as defined under clause 6.18 of the General Terms and Conditions of the Work Package (If required attached additional sheet)

9 Whether any of the persons mentioned in serial No.7 & 8 are being included as a part of the work force

10

Whether any near relative of the Proprietor/Office bearers is/are working in URSC/ISTRAC/ISRO HQ/LPSC, if so details (Please see Annexure-G)

11

Whether any known employee (other than above) is working in URSC/ISTRAC/ISRO HQ/LPSC (give details)

12 Copy of the Memorandum of Association & Bye-Law of the Company/Society/Firm/ Establishment in full.

12(a).

Indicate the relevant clause of the Memorandum/Bye-Law enabling the Service Provider to undertake Work as under clause 6.1 of the General Terms and Conditions

13 Valid PAN No. & Year

14 Valid TAN No. & Year

15 Valid AADHAR Card No./Udyog AADHAR Card No.

16 Valid Goods & Service Tax Registration No. & Year

17 Valid EPF Registration No. & Year

18 Valid ESI Registration No. & Year

19

Bank Account Details of the Service Provider Name of the Bank Account No. IFSC Code

20 The details of the Works of similar nature handled by the tendering firm/Agency during the last 04 years to any CPSU/State PSU shall be submitted in the following format and documentary proof should be attached.

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Sl. No.

Details of Client along with Address, Telephone & Fax No.

Value of Contract

(Rupees in Lakhs)

Contract period

From To

(a)

(b)

(c)

(d)

21 Details of Service Tax collected and remitted during the last 03 years or for applicable years if less than 03 (documentary proof should be attached)

Sl. No.

Details of Client along with Address, Telephone & Fax No.

Contract period Amount of Service Tax Collected in

Rs.

Amount of Service Tax remitted to

Government in Rs.

From To

(a)

(b)

(c)

22

Whether the Service Provider/ Bidder provides work-force to any Establishments in Bengaluru other than URSC/ISTRAC/ISRO HQ/LPSC. If so, give the details

Note:- 1. If any of the above columns are kept unfilled and not supported by documentary

proof, such EoIs/Tenders will be summarily rejected by the Service Receiver.

DECLARATION

I/We hereby declare that the information furnished above are true and correct to the best of my/our knowledge and belief. Date : ………………… (Signature of Authorized Signatory with Seal) Place : ………………… Name in full :

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ANNEXURE-B

DECLARATION BY THE BIDDER

(To be provided by the Bidder with EoI/Tender on the letter head of the Bidder) 1. I/We, … … … … … … … ... ... … ... … … … … … … … … … … … Son/Daughter/Wife/

Husband of Shri/Smt. … … … … … … … … … … … … … … … … … … … … ... (Proprietor/Partner/Director/Authorized Signatory of the Firm), I am competent to sign the declaration and execute this EoI/Tender.

2. I/We have carefully read and understood all the enclosed terms and conditions and

undertake to abide by the same. 3. The information/documents furnished along with the above application are true and authentic

to the best of my knowledge and belief. I/We am/are well aware of the fact that furnishing of any false information/fabricated document would lead to rejection of our EoI/Tender at any stage besides liabilities towards prosecution under appropriate law.

4. I/We agree to pay the Remuneration to the work-force in time not less than the Minimum

Remuneration fixed by the Ministry of Labour and Employment, Government of India/State Government and remit the EPF and ESI or Medi-Claim Policy of both Employee’s as well as Employer’s without fail to the concerned Government Authorities regularly.

5. I/We also agree to strictly abide by all the statutory requirements/provisions relating to labour

laws as prevailing from time to time. 6. I/We also agree to engage only that work-force whose character and antecedents are

verified through Police Clearance Certificate for carrying out the work at URSC. 7. I/We also agree to submit the monthly bills/invoices to the Paying Authority before 5th of the

following month itself with due certification. 8. I/We also agree to strictly provide self-attested proof of crediting remuneration to the Bank

Account of our work-force by 10th of every month to URSC. 9. I/We also agree to adhere to clause 6.18 & Clause 10 of the General Terms and Conditions

of the Work Package. Date : ………………… (Signature of Authorized Signatory with Seal)

Place : ………………… Name in full :

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ANNEXURE-C

DECLARATION BY THE BIDDER REGARDING COURT CASES

(To be provided by the Bidder with EoI/Tender On the letter head of the Bidder)

I/We hereby undertake that our establishment do not have any legal suit/criminal case either pending against me/us/Partner(s)/Proprietor or any of our Directors (in the case of Company) or being contemplated and have not been earlier convicted on the grounds of moral turpitude or for violation of laws in force.

OR

I/We hereby undertake that our establishment is having the following legal suit/criminal case pending against me/us/Proprietor/Partner (s)/Directors (in the case of Company), of which the details are furnished below:

Sl. No.

Case Number and the details of the Honorable Court Nature of the Case

Name of the Parties involved

1

2

3

Note : Strike out whichever is not applicable. Date : ………………… (Signature of Authorized Signatory with Seal)

Place : ………………… Name in full :

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ANNEXURE-D COMPLIANCE STATEMENT

(to be provided by the Bidder with EoI/Tender on their letter head) Sl. No. Particulars YES/ NO

1 Whether a copy of the Establishment Registration Certificate is enclosed 2 Whether a copy of PAN Card is enclosed 3 Whether a copy of TAN Card is enclosed 4 Whether a copy of the AADHAR Card/Udyog AADHAR Card in enclosed 5 Whether a copy of lat 3 years IT return filed by the establishment (Form-16)

is enclosed

6 Whether a copy of the valid Goods and Service Tax Registration Certificate is enclosed

7 Whether a copy of the valid E.P.F. Registration Letter/Certificate is enclosed

8 Whether a copy of the valid E.S.I. Registration Letter/ Certificate is enclosed

9 Whether a copy of the valid Registration/Licence obtained with the Labour Department is enclosed.

10 Whether copy of Financial Statements like Profit & Loss Account, Balance Sheet etc., in support of financial turnover of the establishment is enclosed

11 Whether copy of Statement of Bank A/C for the last financial year in the name of the Establishment is enclosed

12 Whether, the Service Provider/Bidder have executed similar nature of Contract for supply of work-force in ISRO or any other Central/State Government Department/Office or PSU/PSE for the last 3 years (Proof should be enclosed)

13 Whether Contract/Order copy of similar work carried out by the Service Provider/Bidder to any Government Organizations/PSUs as on the date of submission of tender is attached

14 Whether the Annexure-A (Details of the Bidder’s Establishment) is duly filled in and signed

15 Whether the Annexure-B (Declaration by the Service Provider/Bidder) is duly filled in and signed

16 Whether the Annexure-C (Declaration by the Service Provider/Bidder regarding Court Cases) is duly filled in and signed

17 Whether Earnest Money Deposit as per the Tender is enclosed 18 Whether the Offer is valid for 180 days from the date of opening of the tender

19 Whether the certificate regarding "NO NEAR RELATIVE" duly attested by Notary Public/Executive Magistrate in Rs.200/- Non-Judicial Stamp Paper attached. (Annexure-G)

20 Whether the bye-law of your establishment as contemplated at Clause-6.1 attached

Date : ………………… (Signature of Authorized Signatory with Seal) Place : ………………… Name in full :

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Annexure – E BIO-DATA OF THE WORK-FORCE TO BE ENGAGED

(to be provided by the Service Provider/Bidder against each Work Order)

1 Work Package No. & Date 2 Name (BLOCK LETTERS) Shri/Smt./Kum.* 3 Sex Male/Female* 4 (a) Religion/Caste

(b) Category (SC/ST/OBC/PH/Ex-Service)

5 Nationality 6 Date of Birth (DD-MM-YY) 7 Name of the Parent/Guardian Shri/Smt.* 8 Relationship with the

Parent/Guardian Father/Mother/Spouse*

9 Marital Status Married/Unmarried* 10 AADHAR Card No. 11 Educational Qualification

Sl. No.

Qualification Name of the Board/ University

% of Marks

Class/ Division

i. ii. iii. iv.

12 Experience ..…………..Years …………. Months

Name of the establishment Period Nature of Work From To

i. ii. iii. iv.

13 Identification marks (as per SSLC Book)

1. 2.

14 References (Two reputed work-force in your locality)

15 Present Address House No./Name Place/Street Post Office District State PIN Code Phone

16 Permanent Address House No./Name Place/Street Post Office District State

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PIN Code Phone

17 ID Proof Voter ID/PAN Card/Driving License/Passport/AADHAR*

* Strike whichever is not applicable

(Please enclose copies of proof for age, qualification, experience etc.) I, ……………………………………………………………………, declare that all the above mentioned details are true and correct in my knowledge. I also declare that no criminal case is pending against me in any court of law. Date : Signature: Place : Name: -------------------------------------------------------------------------------------------------------

(ON THE LETTER HEAD OF THE SUCCESSFUL BIDDER) (to be provided by the Service Provider/Bidder against each Work Order)

I enclose the Bio-data / details of the following Work force. I have verified and found out that the Bio-data / details furnished are correct to the best of my knowledge and belief.

(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)

Name in full :

Date : ………………… Place : …………………

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Annexure –F

FORM FOR ISSUING ENTRY PASS BY SERVICE RECEIVER

(ON THE LETTER HEAD OF THE SUCCESSFUL BIDDER) (to be provided by the Service Provider/Bidder against each Work Order)

1 Work Package No. & Date 2 Name of the Worker

(BLOCK LETTERS) Shri/Smt./Kum.*

3 Sex Male/Female* 4 (a) Religion/Caste

(b) Category (SC/ST/OBC/PH/Ex-Service)

5 Nationality 6 Date of Birth (DD-MM-YY) Blood Group 7 Name of the Parent/Guardian Shri/Smt.* 8 Relationship with the

Parent/Guardian Father/Mother/Spouse*

9 Marital Status Married/Unmarried* 10 AADHAR Card No. ID Card No. & Date of issue

(issued by the Service Provider/Bidder by Numerical Code)

PAN Card No. & Year 11 Educational Qualification

Sl. No.

Qualification Name of the Board/ University

% of Marks

Class/ Division

i. ii. iii. iv.

13 Identification marks (as per SSLC Book)

1. 2.

EPF No. ESI No. E-mail Mobile No. 15 Present Address

House No./Name Place/Street Post Office District State PIN Code Phone

16 Permanent Address House No./Name Place/Street

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Post Office District State PIN Code Phone

17 ID Proof Voter ID/PAN Card/Driving License/Passport/AADHAR*

Police Verification Details Document No.

Issue Date (Please enclose copies of ID Proof)

Verified from the records and found correct to the best of my knowledge and belief.

(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)

Name in full : Date : …………………

Place : …………………

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Annexure–G

PROFORMA FOR NO NEAR RELATIVE(S) CERTIFICATE *

I ____________________________________________________________________

S/o Shri/Smt. ______________________________________________________________ on

behalf of _____________________________________________________________________

hereby certify that none of my/our relative(s) as defined in clause 6.20 of the General Terms and

Conditions for Work Package is/are employed in URSC/ISITE. In case at any stage, it is found that

the information given by me/us is false/incorrect, the Department/ISRO shall have the absolute right

to take any action as deemed fit, without any prior intimation to me/us.

(Signature of Authorized Signatory

of the Service Provider/Bidder with Seal)

Name in full : Date : ………………… Place : ………………… * To be executed on Rs.200/- Jon-Judicial Stamp Paper & attested by Notary Public/Executive

Magistrate by the Bidder.

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Annexure–H

UNDERTAKING BY THE SERVICE PROVIDER (to be submitted by the Service Provider in their letter head to the Service Receiver)

UNDERTAKING

I, ……………………………………………. (authorised person of the Service Provider), ……………………………… (Designation) of M/s……………………………...(Service Provider’s name and address) participating in the tendering process for award of work under the Work Package Contract in UR Rao Satellite Centre, Bengaluru do hereby undertake that: 1. I have read and understood the General Terms and Conditions of the Work Package. 2. I as well as the workforce to be deployed by me/our firm will maintain confidentiality of the

work awarded to us and will not divulge any information that has come to my/our knowledge during the course of the execution of the Work in URSC/ISRO for the Government.

3. I as well as the work force to be deployed for carrying out the work will not retain or remove

any drawings, electronic records or any documents related to such work from the premises of URSC/ISRO and do not take any photograph or make copies or extracts from them.

4. I as well as the work force do not divulge any information or confidential matters either during

or after the term of the Work Package Contract for my or our own benefit or for the benefit of others.

5. I understood that in case of violation of the terms and conditions of the Work Package and

this undertaking, UR Rao Satellite Centrehas the right to cancel the Work Package Order including forfeiture of Security Deposit in addition to initiation of appropriate legal action/remedies.

6. I understood that strict compliance of this undertaking is a condition for award of the work

under Work Package.

Dated this the ……………………day of …………………..…… 2018 at…………………..………

(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)

Name in full : Date : ………………… Place : …………………

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Annexure-III

Format for submitting Quotation for Technical Support Services for MISD, PPEG FOR A PER IOD OF TWO YEARS.

Sl. No. Category

No. of

Days

No. of TSU per person

per Day

No. of Units per

person per Month

Total No. of Units for

24 Months

Wages No. of

Persons No. of

Months Total Rs. Wages per Person per Day

(in Rs.)

Wages per Person per

Month (in Rs.)

A. WAGES

Engineers (BE in Computer Science or equivalent with first class)

22 0.17045 TSUs

3.750 TSUs 360 TSUs Rs. 1650/- Rs.36,300/- 4 24 Rs.34,84,800.00/-

Diploma Holders (Diploma in Computer Science or equivalent with first class)

22 0.13636 TSUs 3 TSUs 216 TSUs Rs. 1210/- Rs.26,620/- 3 24 Rs.19,16,640.00/-

Sub Total of A Rs.54,01,440.00/-

B. EMPLOYEES’ Provident Fund [EPF]

Employer’s Contribution of EPF @ 13% on Sub Total A Rs.7,02,187.20/-

Sub Total of B Rs.7,02,187.20/-

C MEDICLAIM POLICY

The Service provider has to arrange for Mediclaim policy for a sum of Rs.2 Lakhs (Rupees Two lakhs) to each of the workforce at his cost. This aspect shall be taken care while submitting the quotation.

Sub Total of C

D SERVICE CHARGES

Service Charges per Unit

Sub Total of D

Sum of A + B + C + D

E Goods and Services Tax (GST)

GST Extra @ 18%

Sub Total of E

GRAND TOTAL (A to E)

** Note : 1 TSU = 47 Hours