Upload
theyeison
View
220
Download
0
Embed Size (px)
Citation preview
8/13/2019 Technical Value
1/30
Microsoft Business Intelligence
Bruno Aziza
Product ManagerOffice Business [email protected]
Joey FittsBDMSI PartnersOffice Business Applications
mailto:[email protected]:[email protected]:[email protected]:[email protected]8/13/2019 Technical Value
2/30
What is Business Intelligence
MonitoringDashboards, scorecards and alerts
AnalyzingDrill down, exception reports, root-
cause analysis, multidimensional
analysis
ReportingDetailed operational data
Sharing standardized reports
PlanningCreate plans, models and scenarios, which are then fed back into the monitoring
layer and encoded as targets and thresholds.
No matter where you start, you should be able to move up and down layers seamlesslywithout awkwardcontext shifts to gather insights, take action and optimize performance - TDWI
A broad category of applications and technologies for gathering, storing, analyzing, sharing andprovidingaccessto datato help enterprise users make better business decisions- Gartner
?
8/13/2019 Technical Value
3/30
You cant managewhat you
cant measure. You cant
measure what you cant
descr ibe
Robert Kaplan and David Norton
Authors of The Balanced Scorecard
Drive Corporate PerformanceGiving a purpose to business intelligence
8/13/2019 Technical Value
4/30
Customer optionsSpreadmarts?Unmanagedmultiple versions of the truth.
IT-driven scorecards and dashboards?Technically sanelack of businesscontext.
Analysis paralysis?Time spent analyzing, little acting on relevantinformation.
Misaligned business architectureLacks alignment of strategy to actions and results inpoor adoption, productivityand retention
8/13/2019 Technical Value
5/30
Customer Solutions
ManagedFew in number
Easy to understand
RelevantOwned
Actionable
StandardizedContext-driven
Predictive
AlignedBalanced and linked
Transformative
Spreadmarts or IT-driven scorecards or
Analysis paralysis or Misaligned business architecture or
8/13/2019 Technical Value
6/30
Comprehensive and integrated BI offering
Widespread delivery of intelligence through Microsoft Office
Enterprise-grade and affordable
Microsoft Business Intelligence Vision
Microsoft Business Intelligence is a complete offeringthat enables all decision makers
to drive increased business performance.
8/13/2019 Technical Value
7/30
8/13/2019 Technical Value
8/30
Portal(SharePoint)
End user tools Business Intelligence Platform
Data Warehouse
Integrate Analyze Report
End-user Analysis(Excel)
TechnicalLayer
End-userTools
Microsoft Business Intelligence
8/13/2019 Technical Value
9/30
Microsoft Business Intelligence
Portal
(SharePoint)
End-user Analysis(Excel)
End-user
Tools
BusinessLayer
Corporate Performance Management(Business Scorecard Manager and Biz#)
Data Warehouse(SQL Server)
Integrate Analyze ReportTechnical
Layer
8/13/2019 Technical Value
10/30
Business Scorecard Manager
Launched on 10/24/2005.
Certifiedby Norton and Kaplans Balanced Scorecard Collaborative.
BSM deployments cost between 20-50%the cost of the average BIcompetitor deployments.
Generally available todayvia your MSDN downloads.
The Microsoft foundationfor ubiquitous BIis now in place.
AMR research
Click here for AMR report
http://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=en8/13/2019 Technical Value
11/30
What is Business Scorecard Manager
BSM Client
Scorecards
Dashboards
Reports
Context analysis
Rich filtering
Collaboration
Workflows
Application
Metadata
Business
Logic
BSM Server
XML, Excel,TIFF, PDF
IM, Email,
Calendar
Online/Offline
SQL reports
Build Consume and Integrate
SharePoint
Oracle
Local DBs
Unstructured
Data sources
Spreadsheets
SQLServer
Access
Security
Office
applications
http://www2.ubu.es/eps/Hora/HORARIOS_AT_(05-06).xls8/13/2019 Technical Value
12/30
8/13/2019 Technical Value
13/30
Customer success
8/13/2019 Technical Value
14/30
CustomerResults/Benefits
SolutionCustomerChallenge
Empower metrics ownersto know and act on their
business.
Simplify collaborate,
knowledge sharingandresolution of business issueswithin one application.
Protect business ownersvia enterprise-wide andflexible BI platform.
Enterprise BI vision
Enterprise Class software andhardware
Rapid Development of BIsolutions
Ease of integration with 3rdparty tools and workflow andportals
Enterprise Class Toolset Business Scorecard Manager 2005 Microsoft Office 2003 SQL Server Analysis Services 2005
SQL Server Reporting Services 2005 Microsoft SharePoint Portal Server Windows Server 2003
Provide alignmentbetweencorporate goals andemployees actionsthrough
the enterprise.Create an ownership cultureby providing visibilityat theright level and givinginformation workers with thetools to drive their businessefficiently.
Drive productivitythroughout the organization
and measure corporatecompetitive advantage.
Microsoft IT
Click here for case study
Scorecarding offers true visibility into employee accountability and actions. Managers and our CIO can see problemsand successes in real-time, just as our employees can.. - Daniel Rubiolo Mendoza, Operations Manager, MSIT
https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13645&LanguageID=1&PFT=Microsoft%20Office&TaxID=18942https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13645&LanguageID=1&PFT=Microsoft%20Office&TaxID=189428/13/2019 Technical Value
15/30
MSIT screenshot
Internal only
8/13/2019 Technical Value
16/30
CustomerResults/Benefits
SolutionCustomerChallenge
Align strategic goals with
actions and empowermetrics
owners to pro-actively impacttheir business.
Build a performance
framework which allows theemployees to deliver on goalsshort and long term.
Empower business ownersthrough and integrated andflexible BI solution.
Enterprise BI vision Enterprise Class software and
hardware
Rapid Development of BI solutions Ease of integration with 3rd party
tools and workflow and portals
Enterprise Class Toolset Microsoft Office Business Scorecard
Manager 2005 Microsoft SQL Server 2000 and 2005 Microsoft Office SharePoint Portal
Server 2003 Microsoft Office Suite 2003
Microsoft SQL Server Analysis andReporting Services
Providepro-active insightsto business users so they candrive performance efficientlythrough the enterprise.
Integrate corporateperformance in the daily lifeof business usersso that, byembracing scorecarding theycan drive the companysperformance.
Driveproductivitythroughout the organization
and measure corporatecompetitive advantage.
Premier Bankcard
Click here for case study
This solution presents all users with one version of the truth. And what's even more important is that, with a singleversion of the truth, youve got everyone in the organization working towards a common goal. - Ron Van Zanten,Business Intelligence Officer, PREMIER Bankcard
https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13651&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=20153https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13651&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=201538/13/2019 Technical Value
17/30
CustomerResults/Benefits
SolutionCustomerChallenge
Measure and improve key
strategic goals and drivecross-company initiatives
based on one common versionof the truth.
Improve corporate agility and
competitive advantage byproviding aligned andactionable insight to relevantdecision makers.
Empower business ownersto
take action through integratedand powerful end-userapplications.
Focus on the right metricsfor customer satisfaction,acquisition and retention inorder to drive corporateperformance with the rightinitiatives.
Empower line of businessmanagers to make fasterdecisions by providing themwith pro-active and alignedbusiness insights.
Build a solution on a flexible
and scalable BI platform andlower change managementcost and time.
Expedia
Click here for case study
We wanted the right peopleto see problems immediatelyso they could rectify them before they became a hugeliability.Laura Gibbons, Manager/Black Belt, Customer Satisfaction & Six Sigma , Expedia, Inc
Enterprise BI vision Enterprise Class software and
hardware
Rapid Development of BI solutions Ease of integration with 3rd party
tools and workflow and portals
Enterprise Class Toolset Microsoft Office Business Scorecard
Manager 2005 Microsoft SQL Server 2000 and 2005 Microsoft Office SharePoint Portal
Server 2003 Microsoft Office Suite 2003
Microsoft SQL Server Analysis andReporting Services
https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13537&LanguageID=1&PFT=Microsoft%20Office&TaxID=18942https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13537&LanguageID=1&PFT=Microsoft%20Office&TaxID=189428/13/2019 Technical Value
18/30
CustomerResults/Benefits
SolutionCustomerChallenge
Need for an integratedscorecarding applicationthat would address the needsof multiple user typesthroughout a very distributedenvironment.
Deployment required asophisticated yet flexible BIsolutionthat would adapt tocorporate business practices.
Build a solution on a reliableand scalable BI platform
while lowering changemanagement cost and time.
Skanska U.S.A.
Click here for case study
The challenge is that our organization is very mobile, very virtual and you never know where people are going to beonline or offline- Allen Emerick, Director of IT, Applications and Integration, Skanska USA
Enterprise BI vision Enterprise Class software and
hardware
Rapid Development of BI solutions Ease of integration with 3rd party
tools and workflow and portals
Enterprise Class Toolset Microsoft Office Business Scorecard
Manager 2005 Microsoft SQL Server 2000 and 2005 Microsoft Office SharePoint Portal
Server 2003 Microsoft Office Suite 2003
Microsoft SQL Server Analysis andReporting Services
Performance management
became part of the company
DNA by integrating scorecards
in employees daily routine.
Alignment between strategic
goals andthe companysdistributed employeesobjectives.
Democratization of
performance management
making insight pervasivelyavailable through officeapplications.
https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13652&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=20153https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13652&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=201538/13/2019 Technical Value
19/30
CustomerResults/Benefits
SolutionCustomerChallenge
Development Bank of Southern Africa
Click here for case study
Click here for the video
We see our automated scorecarding solution as being a critical communication tool for our strategy. Everyone gets aconsistent view of the organization. And just as importantly, this consistent view will tie scorecarding results to relevantdocuments such as policy papers or PowerPoint presentations. Dave Evans - DBSA senior strategic planner.
Enterprise BI vision Enterprise Class software and
hardware Rapid Development of BI solutions Ease of integration with 3rd party
tools and workflow and portals
Enterprise Class Toolset Microsoft Office Business Scorecard
Manager 2005 Microsoft SQL Server 2005 Microsoft Office SharePoint Portal
Server 2003 Microsoft Office Suite 2003
Microsoft SQL Server Analysis andReporting Services
Performance management
made easy by aligning multiple
workflows and informationsharing initiatives into acommon set of scorecards.
Create a dynamic
performance management
culture whereby employeesimprove their business by pro-actively driving scorecards
results.
Communicate corporatestrategicgoalsusingconsistent and actionablemetrics all employees could
relate to.
Drive user adoption byturning metrics into actionsand making performancemanagement tasks part oftheir daily life.
Deploy a solution on ascalable and reliableplatformwhich could supporta wide array of informationanalysis requirements.
https://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13538&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=20153http://members.microsoft.com/CustomerEvidence/Common/FileOpen.aspx?FileName=24780_DBSA.wvxhttp://members.microsoft.com/CustomerEvidence/Common/FileOpen.aspx?FileName=24780_DBSA.wvxhttps://members.microsoft.com/customerevidence/search/EvidenceDetails.aspx?EvidenceID=13538&LanguageID=1&PFT=Microsoft%20Office%202003&TaxID=201538/13/2019 Technical Value
20/30
8/13/2019 Technical Value
21/30
External Resources
Training Kit
Introduction
BSM Builder Fundamentals
BSM Builder Advanced
Report Views
Scorecard ViewsDeploying Scorecards to SharePoint SQL Reporting Services
BSM Server & Security
Extensibility
Intro BSM demo
Customer Case Studies
Customer Video
Press CoverageAnalyst Research
Data Sheets
Technical Whitepapers
Business Whitepapers
Deployment considerations
Click-by-click installation guide
Business Scorecard Manager 2005 website @ http://www.microsoft.com/office/bsm
http://www.msreadiness.com/WS_abstract.asp?eid=15003442http://www.msreadiness.com/WS_abstract.asp?eid=15003445http://www.msreadiness.com/WS_abstract.asp?eid=15003447http://www.msreadiness.com/WS_abstract.asp?eid=15003449http://www.msreadiness.com/WS_abstract.asp?eid=15003451http://www.msreadiness.com/WS_abstract.asp?eid=15003453http://www.msreadiness.com/WS_abstract.asp?eid=15003455http://www.msreadiness.com/WS_abstract.asp?eid=15003456http://download.microsoft.com/download/5/3/9/53964e2f-c79e-44bf-b434-c7c479bdf6ef/main2.htmlhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://office.microsoft.com/search/redir.aspx?AssetID=XT012233391033&Origin=HH101065421033http://office.microsoft.com/search/redir.aspx?AssetID=XT012233391033&Origin=HH101065421033http://www.microsoft.com/presspass/press/2005/oct05/10-23BiLaunchPR.mspxhttp://www.microsoft.com/presspass/press/2005/oct05/10-23BiLaunchPR.mspxhttp://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=379F488F-C60F-40CE-8416-96FC7B3CDF3A&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=379F488F-C60F-40CE-8416-96FC7B3CDF3A&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D5D1B0F9-99E1-44FF-9640-96A716098F8E&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D5D1B0F9-99E1-44FF-9640-96A716098F8E&displaylang=enhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://www.microsoft.com/downloads/details.aspx?familyid=6B4C74E4-94A9-456C-8699-F5628F2D0D30&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=6B4C74E4-94A9-456C-8699-F5628F2D0D30&displaylang=enhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://www.microsoft.com/office/bsmhttp://www.microsoft.com/office/bsmhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://office.microsoft.com/en-us/assistance/HA101056881033.aspxhttp://www.microsoft.com/downloads/details.aspx?familyid=6B4C74E4-94A9-456C-8699-F5628F2D0D30&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=6B4C74E4-94A9-456C-8699-F5628F2D0D30&displaylang=enhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://www.microsoft.com/downloads/details.aspx?familyid=D5D1B0F9-99E1-44FF-9640-96A716098F8E&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D5D1B0F9-99E1-44FF-9640-96A716098F8E&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=379F488F-C60F-40CE-8416-96FC7B3CDF3A&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=379F488F-C60F-40CE-8416-96FC7B3CDF3A&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?familyid=D1E22BC1-045A-4AF0-A5DE-F6646E9A61E1&displaylang=enhttp://www.microsoft.com/presspass/press/2005/oct05/10-23BiLaunchPR.mspxhttp://www.microsoft.com/presspass/press/2005/oct05/10-23BiLaunchPR.mspxhttp://office.microsoft.com/search/redir.aspx?AssetID=XT012233391033&Origin=HH101065421033http://office.microsoft.com/search/redir.aspx?AssetID=XT012233391033&Origin=HH101065421033http://office.microsoft.com/en-us/FX012225041033.aspxhttp://office.microsoft.com/en-us/FX012225041033.aspxhttp://download.microsoft.com/download/5/3/9/53964e2f-c79e-44bf-b434-c7c479bdf6ef/main2.htmlhttp://www.msreadiness.com/WS_abstract.asp?eid=15003456http://www.msreadiness.com/WS_abstract.asp?eid=15003455http://www.msreadiness.com/WS_abstract.asp?eid=15003453http://www.msreadiness.com/WS_abstract.asp?eid=15003451http://www.msreadiness.com/WS_abstract.asp?eid=15003449http://www.msreadiness.com/WS_abstract.asp?eid=15003447http://www.msreadiness.com/WS_abstract.asp?eid=15003445http://www.msreadiness.com/WS_abstract.asp?eid=150034428/13/2019 Technical Value
22/30
Demo
8/13/2019 Technical Value
23/30
Additional slides
8/13/2019 Technical Value
24/30
Scorecards are:
Expression and visualization of a
strategy
Entry point to analysis for mostbusiness users
Reduces the risk of providing rawdata or data in large volumes
Microsoft Scorecards are:
Portable
Re-usable
Flexible, Easy to use Integrated
Scorecards
8/13/2019 Technical Value
25/30
Scorecards vs. KPIsIndicators by themselves dont tell you how to win the race
Can you tell me if you will win the race if:
You can tell how much gas you have?
You can tell how fast you are going?
You tell how far you have to go?
Its the combinationof the answers to these questions that will allow you to answerthe original question.
The individualanswers are kpis.
The combinationof the answers is the scorecard.
Gas gauge
Speedometer
Mileagecounter
8/13/2019 Technical Value
26/30
KPIs are everywhereWin by balancing perspectives and maximizing corporate impact.
Revenue
Margins
SpendRetain
customers
Acquire
customers
Satisfy
customers
Scorecards need to be:
Easy to understand and relevant (contextual and actionable)
Easy to communicate (portable and re-usable)
Aligned and owned (managed and auditable)
8/13/2019 Technical Value
27/30
We give customers choices
Hotmail Outlook Express Outlook Pro
Send and receive email Yes Yes Yes
Manage contacts Yes Yes Yes
Manage calendaractivities
Yes Yes Yes
If you customer needs to do email today, they could chose any of the following solutions
Does it mean, they will use Hotmail for everything? No
Does it mean you should try and sell Hotmail for everything? Maybe the choice depends on two things:
what the customer needs
what are core product strengths can best address the customer needs.
8/13/2019 Technical Value
28/30
Build, Consume, Manage
BSM SPS SQL Server Excel
BuildOffline/Online building capability
Reusable kpi definitions
Scorecard built by business users
Ability to write back kpi definitions to SQL 2005
High Low Low High
ConsumeOffline/Online end-user experience
Aligned view of business thru strategy maps
Every Kpis is owned by individual or group
Context-driven kpis, scorecards and annotations
High Medium Low High
Manage and AdministrateVersioning of kpi, targets, scorecards, indicators
Global audit reporting capabilities
Allow business users to revert to previous versions
Column, cell, row data and metadata value alerting
High Low High Low
If you customer needs to do email today, they could chose any of the following solutions
8/13/2019 Technical Value
29/30
Microsoft Business Intelligence
Data Warehouse
(SQL RDBMS)
Integrate(SSIS)
Analyze(SSAS)
Report(SSRS)
End usertools
Business
Platform
PersonalAnalytics
(Excel)
Portals(SharePoint)
Report(SSRS)
Technical
Platform
Corporate Performance Management
(Business Scorecard Manager)
8/13/2019 Technical Value
30/30
Pricing Info
Production Licenses Prices Comments
Business Scorecard Manager2005 CAL
$175 per device or per user A CAL is required for every user or devicethat accesses the server.
Business Scorecard Manager2005 Server License
$4,999 US per server Each server on which Business ScorecardManager 2005 is deployed requires alicense
Business Scorecard Manager2005 External Connector License
$30,000 US per server The External Connector License enablesan unlimited number of non-employees to
access Business Scorecard Manager 2005without any technical limitations orrestrictions. This license may be obtainedfor every server that provides services tonon-employees. A non-employee is aperson who is not an employee, or similarpersonnel of the company or its aff iliates,not any individual to whom you providehosted services using the server software.
External links
BSM pricing information
Volume Licensing
http://office.microsoft.com/en-us/assistance/HA100621061033.aspxhttp://www.microsoft.com/licensing/default.mspxhttp://www.microsoft.com/licensing/default.mspxhttp://office.microsoft.com/en-us/assistance/HA100621061033.aspx