November 8 2016 (Edition 18)

INSIDE THIS EDITION

TEGAs The New Face of Data Collectors

Putting Human Rights Equality and Nonshy Discrimination at the Heart of Value for Money

Assessment

The Power of Rebranding Disability

TAAPing into Democracy Leaders from MENA

TEGAs The New Face of Data CollectorsDeveloping content and models for the TAAP Approach and Toolkit affords usthe privilege of connecting with organizations and individuals pioneeringinnovative approaches to inclusive design Recently a colleague shared with usGirl Effectrsquos TEGA and we are excited to share this approach with you TheTechnology Enabled Girl Ambassadors (TEGA) program is being piloted inNorthern Nigeria one of the most dangerous places in the world to be anadolescent girl TEGA is a data collection methodology that is also nowoperating in Rwanda India and Indonesia 18 to 24shyyearshyold girls who havebecome known as ldquoTEGAsrdquo serve as data collectors using a mobile platformto interview peers During a 3shymonth training program TEGAs become certified

researchers collecting real time quantitative and qualitative data such as audioand video clips that can be used by Girl Effect and partners to design betterprograms TEGAs develop employable skills and 94 of TEGAs report anincrease in confidence because of their participation in the program

What does this mean for inclusive design Where traditional researchapproaches can be intrusive for communities TEGA is a peershytoshypeerapproach TEGA meets the Lean Research standards an initiative based onprinciples of humanshycentered field research which was established in 2014 byMIT DshyLab Feinstein International Center and the Fletcher School of Law andDiplomacy at Tufts University and Root Capital One example of how TEGA ismeeting the standards is TEGAs innovative consent approach A respondentsrsquoconsent to participate in a research session is often obtained passively by aresearcher reading a statement and respondents signing a piece of paper orverbalizing their agreement TEGArsquos engaged consent process requiresrespondents to demonstrate comprehension of what they are consenting toThere are 3 steps First an audio file is played that ldquoverbalizes the requiredconsent using clear and simple languagerdquo Second respondents or theirguardians must correctly answer a multipleshychoice question that ldquodemonstratestheir comprehension of the consent by selecting the corresponding optionrdquoFinally the TEGA captures the respondentrsquos and if required a guardianrsquosconsent via an audio recording which is instantly uploaded and stored on theTEGA Content Hub (TEGA Lean Research Case Study Oct 2016) This is oneexample of TEGArsquos rigorous and thoughtful methodologies and relates toTAAPs participatory and deliberative approaches principle

Laura Scanlon Director of TEGA Girl Effect shares how TEGA can beapplied to inclusive design ldquoWhen it comes to understanding girls and attitudesto girls in hard to reach communities conventional research methods have theirlimitations Through TEGA we strive to create inclusion for one of worldrsquos mostexcluded demographics adolescent girls living in poverty We do this by placinggirls needs at the heart of all of our design decisions shy we are constantlyexploring new approaches techniques and technologies to evolve andstrengthen TEGAs research experience This innovative approach helps us tobetter understand adolescent girls and their realities unearthing new insightsabout the challenges they face and how they can be best addressedrdquo We thinkyou will agree that TEGA is a model approach for inclusive design Photo courtesy of Laura Scanlon Director of TEGA Girl Effect 2016

Putting Human Rights Equality and NonshyDiscrimination at the Heart of Value forMoney Assessment Is it possible to reach the furthest behind while also maintaining the higheststandards of value for money A recent policy note ldquoThe value for money ofleaving no one behindrdquo argues that ldquono program that discriminates againstpersons with disabilities or other marginalized groups can be considered goodvalue for moneyrdquo Developed by the Bond Disability and Development Group aconsortium of UKshybased international NGOs working to promote the systemicinclusion of disabled people within international development policies andprograms the policy note offers useful guidance on best ways to achieve thepledge of the Sustainable Development Goals to ldquoleave no one behindrdquo Thepolicy note calls on global development communities to simultaneously focustheir priorities on persons with disabilities and guarantee the highest standardsof value for money The five key recommendations from the policy note are

1 Recognise the value of disabilityshyinclusive programming Respect forhuman rights and equitable inclusion of persons with disabilities should berecognised as intrinsically beneficial and as basic preshyrequisites of valuefor money Disabilityshyinclusive programming has wider benefits forsocieties and economies ndash but the value for money case should not hingeon these instrumental arguments human rights are a compelling value formoney argument on their own

1 Avoid quantitative comparisons between different disabilityshyinclusive programmes Such comparisons can be very misleadinggiven that costs and benefits are highly contextshydependent undershyresearched and often difficult to measure Qualitative analysis of thevalue for money of disabilityshyinclusive programmes is more meaningfuland the Bond Disability and Development Group has developed a draftframework to help with this

1 Ensure that disabilityshyinclusive programmes follow best practice inproject management and cost control Programmers have aresponsibility to invest in disability inclusion ndash whether this is funding foraccessibility or for challenging discriminatory social norms But they alsohave a responsibility to ensure these investments are well managed aswith any other programme

1 Document and share evidence on the cost drivers and widerbenefits of disability inclusion so that the evidence base for value formoney decisions becomes ever more informative

1 Ensure that persons with disabilities participate meaningfully at allstages Value for money assessment is a complex and controversial fieldthe principle of ldquonothing about us without usrdquo is particularly important inthis context This of course bears a cost which should be taken intoconsideration but the added value of participation means thatprogrammes will be better designed to realise the rights of persons withdisabilities

Logo Bond Disability and Development Group Public Domain 2016

The Power of RebrandingDisability We would like to share two inspiring videos onefrom Ted Talks and the second from the FordFoundationrsquos InequalityIs Ford Forum EliseRoy a disability rights lawyer and design thinkerexplains in her video ldquoWhen We Design forDisability We All Benefitrdquo Ted Talk in 2015 ldquoIbelieve that losing my hearing was one of thegreatest gift that I ever receivedrdquo Elise Roy losther hearing at an early age and learned how toview her disability as a unique experience that

allowed her to discover her hidden genius andproblem solving skills

Roy advocates for design thinking as a powerfultool that can solve some of the worlds greatestproblems disability or not She points to the fivesteps of design thinking ldquoThe first is defining theproblem and understanding its constraints Thesecond is observing people in realshylife situationsand empathizing with them Third throwing outhundreds of ideas shyshy the more the better thewilder the better Fourth prototyping gatheringwhatever you can whatever you can find tomimic your solution to test it and to refine it Andfinally implementation ensuring that the solutionyou came up with is sustainablerdquo She points tothe many solutions that were originally made forpeople with disabilities and that ended up beingpicked up embraced and loved by themainstream disability or not (One example) isan OXO potato peeler It was originally designedfor people with arthritis but it was so comfortableeverybody loved it Text messaging that wasoriginally designed for people who are Deaf Andas you know everybody loves that too What ifwe started designing for disability first shyshy not thenorm As you see when we design for disabilityfirst we often stumble upon solutions that are notonly inclusive but also are often better than whenwe design for the normrdquo

Tiffany Yu the founder of Diversability amovement to rebrand disability shares her storyand similar perspectives on reframing the way welook at disability Yu converted her incapacity touse one of her hands into a challenge Shepositioned herself in her workplace as an addedvalue contributor and argues that exclusion ismore disabling to a person than an actualdisability and that employers should hire people

with disabilities because of their strengths not tomeet a quota She notes that ldquoif we groundourselves in our humanity wersquoll remember that weare all the same and we should be equalrdquo

TAAPing into Democracy Leaders fromMENA World Learningrsquos Inclusive Development team led a fullshyday interactive TAAPInclusion workshop for 23 young and enthusiastic participants from the MiddleEast and North Africa who are participating in the 2016 Middle EastPartnership Initiative (MEPI) Leadership for Democracy Fellows Program The

handsshyon workshop which was held on Friday October 28th provided athoughtful and collaborative platform for participants to explore inclusivedevelopment The Fellows examined elements of power dynamics thatperpetuate social exclusion and marginalization as well as pathways fornormative and systemic change They also explored effective strategies tointegrate inclusion into their individual projects while in the United States andtheir home countries It was great to groundshytruth with this group and we lookforward to integrating their contributions to the Toolkit Photo courtesy of World Learning 2016

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