8/9/2019 Telecommunications Intelligence Series: "OSS/BSS transformation in Latin America"

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A year ago, major support systems suppliers

like Oracle and HP were predicting an

uptick in deployments o Operations and

Business Support Systems (OSS/BSS) or

telecommunications service providers.

A search through the BNamericas story

archive confrms the prediction, with at

least a dozen support systems contracts

reported so ar this year, compared to hal

that number in all o 2009.

The main reason is simply that its a long

time since telcos last upgraded their

systems, but their hands have also been

orced by the rapid rate o change in their

industry, both due to internal development

and external actors like competition and

market dynamics.

The complexity o their operations has also

increased as telcos evolve into multi-serviceproviders, coupled with the inevitable march

o these services into varied consumer

segments that demand alternative pricing

and packaging structures.

In this report we see how the latest breed

o OSS/BSS systems provides telcos with a

solution to these inherent problems, and

we learn how much interest Latin American

operators are showing in this option.

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July 2010

EXECUTIVE SUMMARYthismonthsseries:

OSS/BSS transformationin Latin America

Behind the timesNow, with the need to oer agreater variety o services andto seek competitive advantage,operators are exploring upgradesor mission critical systems that,in many cases, are more than 10

years old.

Telefnica: A taste of Europeansophistication?Transer o the European mindset is

limited by the act that Telenicasneeds and orientation are not thesame in Latin America, the newworld having a much greateremphasis on prepaid mobile andmuch lower fxed broadbandpenetration.

Managed services aspectNot only have OSS/BSS vendorsdrawn the carriers attention with thedirect benefts o these systems, butservice providers are increasinglywilling to outsource the operation o

the platorm to the vendor. An example of a catch-all support platform

Source: Subex

8/9/2019 Telecommunications Intelligence Series: "OSS/BSS transformation in Latin America"

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In the rapidly evolving Telecommunications and IT industries of Latin America,

BNamericas provides coverage on todays regional progress in the industry

and on country specic challenges. BNamericas reports on the activities

and performance of operators and their equipment suppliers, government

measures that steer the market, and market forecasts from the most prominent

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Written nd reserched b

Phil Anderson

Content Deveopment & ansis

Editor

Ral Ferro

Executive editor

Henriette Iraabal

Carmen Oria

Finnci services nst

Mara Alejandra Moreno

Teecom nst

Phil Anderson

Energ nst

Michael LaGiglia

Finnci dt nst

Mara Jos Arredondo

Reserchers

Gonzalo Vergara

Carlos Montoya

BNmerics Teecom Group

Editor

Christian Molinari

Sntigo, Chie

Patrick Nixon

Matthew Malinowski

Abigail Wilkinson

Buenos aires, argentin

Juan Pedro Toms

account Mnger Technoog

Virna Vargas

Designed b

Tamara Lorca