8/9/2019 Telecommunications Intelligence Series: "OSS/BSS
transformation in Latin America"
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A year ago, major support systems suppliers
like Oracle and HP were predicting an
uptick in deployments o Operations and
Business Support Systems (OSS/BSS) or
telecommunications service providers.
A search through the BNamericas story
archive confrms the prediction, with at
least a dozen support systems contracts
reported so ar this year, compared to hal
that number in all o 2009.
The main reason is simply that its a long
time since telcos last upgraded their
systems, but their hands have also been
orced by the rapid rate o change in their
industry, both due to internal development
and external actors like competition and
market dynamics.
The complexity o their operations has also
increased as telcos evolve into multi-serviceproviders, coupled
with the inevitable march
o these services into varied consumer
segments that demand alternative pricing
and packaging structures.
In this report we see how the latest breed
o OSS/BSS systems provides telcos with a
solution to these inherent problems, and
we learn how much interest Latin American
operators are showing in this option.
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July 2010
EXECUTIVE SUMMARYthismonthsseries:
OSS/BSS transformationin Latin America
Behind the timesNow, with the need to oer agreater variety o
services andto seek competitive advantage,operators are exploring
upgradesor mission critical systems that,in many cases, are more
than 10
years old.
Telefnica: A taste of Europeansophistication?Transer o the
European mindset is
limited by the act that Telenicasneeds and orientation are not
thesame in Latin America, the newworld having a much
greateremphasis on prepaid mobile andmuch lower fxed
broadbandpenetration.
Managed services aspectNot only have OSS/BSS vendorsdrawn the
carriers attention with thedirect benefts o these systems,
butservice providers are increasinglywilling to outsource the
operation o
the platorm to the vendor. An example of a catch-all support
platform
Source: Subex
8/9/2019 Telecommunications Intelligence Series: "OSS/BSS
transformation in Latin America"
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Written nd reserched b
Phil Anderson
Content Deveopment & ansis
Editor
Ral Ferro
Executive editor
Henriette Iraabal
Carmen Oria
Finnci services nst
Mara Alejandra Moreno
Teecom nst
Phil Anderson
Energ nst
Michael LaGiglia
Finnci dt nst
Mara Jos Arredondo
Reserchers
Gonzalo Vergara
Carlos Montoya
BNmerics Teecom Group
Editor
Christian Molinari
Sntigo, Chie
Patrick Nixon
Matthew Malinowski
Abigail Wilkinson
Buenos aires, argentin
Juan Pedro Toms
account Mnger Technoog
Virna Vargas
Designed b
Tamara Lorca
