52
CONTRACT LAW IN CONSTRUCTION Presentation and Workshop Booklet Scott Alden

Telesis Events - Construction Contract Essentials - Workbook

Embed Size (px)

Citation preview

Page 1: Telesis Events - Construction Contract Essentials - Workbook

CONTRACT LAW IN CONSTRUCTION

Presentation and Workshop Booklet

Scott Alden

Page 2: Telesis Events - Construction Contract Essentials - Workbook

- 70 -

Session 1 - Workshop 1 - Defining Contract Through Negotiation The purpose of this exercise is to consider and discuss when the contract was formed. Read through the timeline of correspondence set out below and discuss the following: 1. When was the contract formed? 2. Why has your group nominated that date? The following facts have been taken from the following case: OTM Limited v Hydranautics [1981] 2 Lloyd’s Reports 211. 8 September 1978 Hydranautics letter-tender to OTM: “Hydranautics offers to supply a chain tensioning device to OTM. Letter offer included Hydranautics standard terms and conditions." 29 September 1978 OTM telex to Hydranautics: “It is our intention to place an order for one chain tensioner … A purchase order will be prepared in the near future but you are directed to proceed with the tensioner fabrication on the basis of this telex. The purchase order will be issued subject to our usual terms and conditions." 2 October 1978 OTM purchase order issued to Hydranautics included the following: “Acceptance of contract: the written acceptance of this contract, the commencement of performance pursuant thereto... by the seller constitutes an unqualified acceptance by the seller of all the terms and conditions of this contract. This contract… constitutes the entire agreement between the parties either oral or written…” 2 October to 20 October 1978 Exchange of telexes, dealing with various contractual issues. Hydranautics made no objection to OTM terms issued on 2 October. Hydranautics advised they had already commenced work based on Hydranautics' offer. 20 October 1978 OTM telex to Hydranautics agreeing to one outstanding issue in the negotiations and asking if OTM should issue a new purchase order. 20 December 1978 Hydranautics telex to OTM which advised that there was no need to issue a new purchase order and the telex contained the following: “Acceptance of buyers’ offer is conditional and subject to…the following conditions… Unless buyer shall notify seller in writing to the contrary within 5 days of receipt of this document the buyer shall be deemed conclusively to have accepted the exact terms and conditions hereof.” 3 January 1979

Page 3: Telesis Events - Construction Contract Essentials - Workbook

- 71 -

OTM signs acknowledgement of order and returns it to Hydranautics. Chitty on Contracts defines ‘acceptance' in the law of contract: “An acceptance is a final and unqualified expression of interest of assent to the terms of an offer. On this test, a mere acknowledgement of an offer would not be acceptance nor is there an acceptance where a person who has received an offer to sell goods merely replies that it is “his intention to place an order.” ANSWER:

Contract Formation - Possible Dates

Yes/No If Yes - Why?

8 September 1978

29 September 1978

2 October 1978

2 October to 20 October 1978

Page 4: Telesis Events - Construction Contract Essentials - Workbook

- 72 -

20 October 1978

20 December 1978

3 January 1979

Page 5: Telesis Events - Construction Contract Essentials - Workbook

- 73 -

2. Process Contract - Exclusion Terms and Conditions

You are asked to treat the information in this document as confidential and to communicate it only to the people directly involved in the preparation of your proposal.

This request for proposal is issued on the understanding that no charge will be made for preparation of your proposal or other information that may be supplied.

The information provided in your proposal will be considered to form the basis for contract negotiations in the event that your proposal is accepted.

There is no intention to create legal relations by this RFP. The request may result in negotiations for the award of a contract, but of itself is not an offer that applicants/Proposers accept by submitting a proposal. To avoid doubt, no process contract will arise by the issue of this RFP.

By responding to this RFP you acknowledge acceptance of the principles specified within this documents. The extent of acceptance of these principles will be a factor taken into consideration when evaluating responses. Where a principle is not acceptable for any reason the you must:

identify the relevant principle and state to what extent it is not acceptable, and

provide an alternative principle that is acceptable.

The lowest priced, or any proposal may not be accepted. The Ministry reserves the right to negotiate for only selected parts of any offered proposal.

The Ministry reserves the right to undertake background checks on the financial viability of successful Proposers prior to contract negotiation.

Preference will be given to proposals that meet the specified requirements and demonstrate an understanding of our needs, exposures and risks.

The Ministry reserves the right to extend the closing date for RFP responses and to accept or decline late or incomplete proposals at its discretion.

The Ministry has used reasonable efforts in compiling this RFP. It will not be liable to Proposers for any inaccuracy or omission in the RFP or any additional information the Ministry may not provide.

The Ministry reserves the rights to cancel, amend, re-issue or withdraw all or part of this RFP and/or process under it at any stage prior completion of contract negotiations without incurring any liability.

Information relating to the examination, clarification, evaluation and comparison of proposals and the recommendations for selection of Proposers is confidential to the ministry and will not be disclosed to Proposers or any other persons not officially concerned with such process.

Proposer information, proposals and contracts may be reviewed by other government bodies such as the State Services Commission, the Treasury, the Office of the Controller and Auditor-General.

Page 6: Telesis Events - Construction Contract Essentials - Workbook

- 74 -

This RFP, and any contract arising from it, will be construed according to and governed by New Zealand law.

All submitted proposals, and any material submitted by the Proposer to substantiate the proposal, become the property of the ministry and will not be returned to the Proposer, at any stage, irrespective of the outcome.

The preferred Proposer/s will be invited by the ministry to enter into negotiations with a view to entering into a contract. If agreement cannot be reached, the next preferred Proposer may be invited to enter into negotiations.

Once a contract has been executed, the Ministry will notify each Proposer of the outcome of the RFP process.

Proposers must not directly or indirectly provide any form of inducement or reward to any representative of the Ministry in respect of this RFP.

All pricing will exclude GST.

Assessment of Proposals

Factors to be taken into account when evaluating proposals will include the criteria listed below. The key criteria markings and weightings will be determined by the Ministry, prior to any evaluation of proposals taking place.

Assessment of the capability to deliver the required services will be based on the documentation provided and may also take into account:

the proposed approach to the language transactions;

proposed staff capability in providing the services;

proposed development and monitoring of key performance measures;

the ability of the Proposer to deliver the required services efficiently and effectively and of high quality.

Proposers must acknowledge in their proposals that they accept all the terms and conditions and information requirements contained in this document. The preferred Proposer/s will be invited by the Ministry to enter into negotiations with a view to entering into a contract. If agreement cannot be reached, the next preferred Proposer may be invited to enter into negotiations.

Once a contract has been signed with the preferred Proposer, the Ministry will then notify unsuccessful Proposers of the outcome of the RFP process.

Question

Is a Process Contract formed?

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

Page 7: Telesis Events - Construction Contract Essentials - Workbook

- 75 -

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

Page 8: Telesis Events - Construction Contract Essentials - Workbook

- 76 -

SUPREME COURT OF CANADA Tercon Contractors Ltd. v. British Columbia (Transportation and Highways),

2010 SCC 4, [2010] 1 S.C.R. 69

[60] As noted, the RFP includes an exclusion clause which reads as follows:

2.10 . . .

Except as expressly and specifically permitted in these Instructions to Proponents, no Proponent shall have any claim for compensation of any kind whatsoever, as a result of participating in this RFP, and by submitting a Proposal each Proponent shall be deemed to have agreed that it has no claim. [Emphasis added.]

[61] The trial judge held that as a matter of construction, the clause did not bar

recovery for the breaches she had found. The clause, in her view, was ambiguous and, applying the contra proferentem principle, she resolved the ambiguity in Tercon’s favour. She also found that the Province’s breach was fundamental and that it was not fair or reasonable to enforce the exclusion clause in light of the nature of the Province’s breach. The Province contends that the judge erred both with respect to the construction of the clause and her application of the doctrine of fundamental breach.

[62] On the issue of fundamental breach in relation to exclusion clauses, my

view is that the time has come to lay this doctrine to rest, as Dickson C.J. was inclined to do more than 20 years ago: Hunter Engineering Co. v. Syncrude Canada Ltd., [1989] 1 S.C.R. 426, at p. 462. I agree with the analytical approach that should be followed when tackling an issue relating to the applicability of an exclusion clause set out by my colleague Binnie J. However, I respectfully do not agree with him on the question of the proper interpretation of the clause in issue here. In my view, the clause does not exclude Tercon’s claim for damages, and even if I am wrong about that, the clause is at best ambiguous and should be construed contra proferentem as the trial judge held. As a result of my conclusion on the interpretation issue, I do not have to go on to apply the rest of the analytical framework set out by Binnie J.

[63] In my view, the exclusion clause does not cover the Province’s breaches in

this case. The RFP process put in place by the Province was premised on a closed list of bidders; a contest with an ineligible bidder was not part of the RFP process and was in fact expressly precluded by its terms. A “Contract A” could not arise as a result of submission of a bid from any other party. However, as a result of how the Province proceeded, the very premise of its own RFP process was missing, and the work was awarded to a party who could not be a participant in the RFP process. That is what Tercon is complaining about. Tercon’s claim is not barred by the exclusion clause because the clause only applies to claims arising “as a result of participating in [the] RFP”, not to claims resulting from the participation of other, ineligible parties. Moreover, the words of this exclusion clause, in my view, are not effective to limit liability for breach of the Province’s implied duty of fairness to bidders. I will explain my conclusion by turning first to a brief account of the key legal principles and then to the facts of the case.

Page 9: Telesis Events - Construction Contract Essentials - Workbook

- 77 -

Session 3 - Workshop 2 - Early Contractor Involvement

Facts The Spice Girls have announced that they will reform as the world’s biggest and arguably best all girl band for a final worldwide tour before retiring from the pop industry. In response to this, and to meet the expected high demand from NSW the government has announced that it will build a new state of the art entertainment centre and that this concert will be its first event. The site has been chosen but there are concerns regarding both ground conditions and contamination. The announcement is that the Spice Girls aim to be doing the tour during 2013 and that they expect to be in Australia in the middle of the year. Original estimates for the project suggest that it would take 3 ½ to 4 years to complete the project. The government has 3 years to call tenders and build the entertainment centre. The state has announced that it will fully fund the project. The project budget is $250 million which must not be exceeded. The project is required to satisfy probity requirements including value for money and probity.

Page 10: Telesis Events - Construction Contract Essentials - Workbook

- 78 -

Exercise 1 Question 1 Consider the government’s major risks for this project using the table below: Issue No.

Material Risk Consequences Likelihood Risk Level

1.

2.

3.

4.

5.

6.

Page 11: Telesis Events - Construction Contract Essentials - Workbook

- 79 -

Question 2 How should the project be procured?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Question 3 What is the best way for the project to be procured whilst satisfying probity?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Page 12: Telesis Events - Construction Contract Essentials - Workbook

- 80 -

Exercise 2: Threshold Issues following the selection of ECI Model Facts The NSW Government decides to use an ECI model for Stage 1 of the project. Question 1 Should a single or double ECI process be used? What considerations should the NSW Government take into account in making its decisions?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Facts Assume that the NSW Government decides to use a double ECI process for Stage 1 of the project. Question 2 What are some of the risks to the Principal in running a double ECI process and how can these risks be dealt with?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Question 3 What type of Stage 2 contract should be used? If there are a number of potential Stage 2 contract types, what considerations should the NSW Government take into account in making its decision?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Page 13: Telesis Events - Construction Contract Essentials - Workbook

- 81 -

Facts During Stage 1, the developed design and program for the project demonstrates that it can comfortably be completed before 1 April 2014. The issue remains that pricing developed by both Stage 1 Contractors indicate that the cost for design, construction and commissioning is between $250 million and $300 million. Question 4 How can the NSW Government come in or under budget?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Page 14: Telesis Events - Construction Contract Essentials - Workbook

- 82 -

Session 4 - Workshops The purpose of Workshops 3, 4 and 5 is to provide a general indication of the types of risk issues that can arise in infrastructure projects and how to approach the allocation of risk between the parties. SCENARIO Road Worx Pty Ltd (Road Worx) and the State Government have entered into a contract for the design and construction of a 100km toll road extension to an existing public highway. Workshop 3 - Analysing Risk We have discussed the Australian Standard's principle that risks should be borne by the party best placed to manage them. Keeping in mind however that parties are free to allocate risk between themselves, use this principle to decide who should bear the risk of the following: Risk issue Party best placed to bear risk Occupational health and safety risks (eg. injury to workers)

Delay (generally)

Delay in project completion due to:

1. Weather?

2. Latent conditions?

3. Delay in the provision of materials?

4. Unrealistic work program?

Page 15: Telesis Events - Construction Contract Essentials - Workbook

- 83 -

5. Interference by Principal?

6. Interference by Superintendent?

7. Suspension due to unsafe work practices?

8. Suspension for convenience of Principal?

9. Vandalism to work site (destroying site sheds and machinery, theft of plant and causing delay to program)

10. Excessive rain leading to flooding of the site

Damage to third party property and personal injury occurring during the carrying out of the works (public liability)

Page 16: Telesis Events - Construction Contract Essentials - Workbook

- 84 -

Development approvals

Change in legislative requirements/government policy

Design risk (i.e. Design not suitable for geology/site)

Community opposition

War, terrorism, invasion, civil unrest etc (Force majeure)

Provision of access to site

Paying the contract price (if a design and construct contract)

Obtaining finance under the PPP

Political/sovereign risk

Patronage risk (i.e. Financial risk of failing to recoup sufficient income from tolls)

Page 17: Telesis Events - Construction Contract Essentials - Workbook

- 85 -

Session 4 - Workshops SCENARIO Road Worx Pty Ltd (Road Worx) and the State Government have entered into a contract for the design and construction of a 100km toll road extension to an existing public highway. Workshop 4 - Recognising Liabilities and Using Indemnities Indemnities

Before the contract was finalised, the contractor proposed to cap its liability 'arising out of or in connection with the performance of the contract, including with respect to any breach of contract, negligent or unlawful act or omission by it or its officers, employees, subcontractors and agents, to the Contract Price'. What risks, if any, would this create for a principal?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

In the contract between the parties, the principal agreed to cap the contractor's liability for loss of or damage to the principal's property to $10 million. The contractor negligently destroys $15 million worth of the principal's property. Who is legally liable for the $5 million in damage above the $10million cap?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Page 18: Telesis Events - Construction Contract Essentials - Workbook

- 86 -

During contract negotiations, the contractor said that it was prepared to promise, in the contract, to indemnify the principal for the contractor's liability to the principal. Would that indemnity be of benefit to the principal?

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Page 19: Telesis Events - Construction Contract Essentials - Workbook

- 87 -

ATTACHMENT 1

Sydney Water Corporation v Makucha [2010] NSWSC 114

Facts

A Confidentiality and Business Implementation Agreement (Agreement) was

purported to have been entered into between Sydney Water Corporation (Sydney

Water) and the defendants on 3 December 2009. The Agreement was complex and

required execution of numerous additional agreements. Under the Agreement:

Sydney Water would enter into a Parent Company Shareholders Agreement

with Paul Makucha Pty Ltd (PMH) and would pay PMH between $100,000 and

$1,000,000 for a 50% equity interest in Sydney Water M Pty Ltd (Parent

Company).

The Parent Company must acquire all of PMH's shareholdings in 31 project

entities, and this was to be paid for by Sydney Water. In addition, the Parent

Company was required to pay an entry fee of between $100,000 and

$1,000,000, $25,000 for associated goodwill and $25,000 for the shares.

In relation to two of the project entities, on acquisition by the Parent Company

of PMH's shareholding in those companies, an additional payment by way of

annual royalties (of approximately $100,000 pa) was required.

Sydney Water to pay $16 million royalties for the use of its own name and logo,

in respect of a new class of goods.

Sydney Water was to pay PMH an introduction, establishment and intellectual

property royalty fee of $350,000 and 10% of the valuation of the total value of

the intellectual property.

Sydney Water to pay Mr Makucha $100,000 for him to deal exclusively with

Sydney Water.

Mr Harvey was promised a financial reward through his proposed appointment

as a trustee of the charitable trust.

Some of the projects contemplated by the Agreement to be conducted through

different project entities included the analysis of narcotics from sewage,

diabetes analysis, the operation of offshore desalination plants in ships

operated by nuclear power or liquid gas, water trading, and the purchase and

resale of drinking water around the world using ships specially designed

according to specifications of Mr Makucha.

Ultimately once all the payments under the various agreements were combined,

Sydney Water was liable to pay millions of dollars.

The Agreement was executed for Sydney Water by Mr Ed Harvey. He signed the

Agreement against an execution clause which stated:

Signed by SYDNEY WATER CORPORATION by its

authorised representative who has delegated authority

Page 20: Telesis Events - Construction Contract Essentials - Workbook

- 88 -

to sign for and on behalf of Sydney Water Corporation

(SWC) and to bind SWC and under instrument of

delegation (Book Number ).

Mr Harvey did not have actual authority to sign the Agreement for Sydney Water. He

had delegated authority to approve payments of up to $100,000 in connection with

transactions involving real estate. Accordingly, this Agreement was outside his

delegated authority.

Sydney Water commenced proceedings seeking a declaration that it did not enter

into a valid and binding agreement with the defendants. Sydney Water claimed that

Mr Harvey who was employed as the “Property Asset Manager" had no actual

authority, nor did he have ostensible authority, to sign the Agreement on its behalf.

Sydney Water also claimed that if the Agreement were otherwise binding, it was

entitled to rescind the Agreement because, to the knowledge of the defendants,

Mr Harvey had a conflict between his duty to his employer and his personal interest.

The defendants contended that Mr Harvey had ostensible authority to bind Sydney

Water to the Agreement. The defendants relied on s 20ZD(3)(d) of the State Owned

Corporations Act claiming that Sydney Water held out Mr Harvey to be a Property

Asset Manager and to have the authority to exercise the powers and perform the

duties customarily exercised or performed by an officer in that position.

The defendants applied for interlocutory relief based on clause 13.3 of the

Agreement which reads as follows:

13.3 Sydney Water acknowledges that PMH, Makucha

and Sydney Water P do not presently have the financial

resources to fairly instigate or defend proceedings

involving them and Sydney Water (“Proceedings”). In

order to address this imbalance, Sydney Water agrees

to provide financial assistance to PMH, Makucha and/or

Sydney Water P where such Proceedings have been

commenced and Sydney Water agrees to ensure that

they have the same level of financial backing as Sydney

Water does in the Proceedings.

The defendants accordingly sought orders that Sydney Water pay them:

$25,000 in respect of costs incurred to date;

$200,000 in respect of costs estimated to be incurred in the proceedings;

and

a further $25,000 per month for six months to meet costs including

photocopying, office rent, printing, stationery, secretarial costs, wages for

Page 21: Telesis Events - Construction Contract Essentials - Workbook

- 89 -

the first defendant, Mr Paul Makucha, accounting fees, banking charges,

travel costs, incidentals and other overhead expenses.

Issues

The following issues were required to be considered:

2 Whether there was a serious question to be tried so that the defendant was

entitled to enforce the clause in the Agreement requiring Sydney Water to

provide financial assistance to the defendant in respect of proceedings

between them?

3 Whether Mr Harvey had ostensible authority to bind Sydney Water to the

Agreement?

4 Whether the Agreement signed by Mr Harvey was binding on Sydney

Water?

5 If the Agreement was found to be binding whether Sydney Water validly

rescinded the agreement?

Decision

The Supreme Court of NSW found in favour of Sydney Water and ordered that the

defendants’ notice of motion be dismissed with costs. White J held that Mr Harvey

did not have ostensible authority to bind Sydney Water to the Agreement, and even if

the Agreement was binding, Sydney Water was entitled to rescind, and did rescind, it

upon becoming aware that the Agreement contained a promise of financial reward to

Mr Harvey.

Therefore, it was held that there was no serious question to be tried that would entitle

the defendants to enforce clause 13.3 of the Agreement.

Ostensible Authority

Although Mr Harvey purported to act on behalf of Sydney Water, White J stated that

for a principal to be bound by authority ostensibly, but not actually, conferred on its

agent, there must be a representation by the principal, and not by the agent himself,

as to the extent of the agent’s authority. White J held that there was no holding out

by Sydney Water of any authority of Mr Harvey to act for it.

The defendants raised previous dealings of Mr Harvey on Sydney Water's behalf to

evidence his authority, but it was held that the dealings raised were consistent with

Mr Harvey’s position and was far removed from making contracts of the kind of the

Agreement.

Page 22: Telesis Events - Construction Contract Essentials - Workbook

- 90 -

It was held that the Agreement purported to commit Sydney Water to transactions of

such financial magnitude and covering such a diverse and exotic field of activity, and

containing terms apparently so financially disadvantageous to Sydney Water, that it

was hard to conceive that a person in the position of “Property Asset Manager” of

Sydney Water, would be accustomed to committing Sydney Water to such

transactions.

It was also relevant that the Agreement purportedly provided for Sydney Water to

engage in activities which fell outside its principal functions. Under the Sydney Water

Act, the principal functions of Sydney Water are to provide, construct, operate,

manage, and maintain systems or services for:

(a) storing or supplying water, or

(b) providing sewerage services, or

(c) providing stormwater drainage systems, or

(d) disposing of waste water,

where it has been granted operating licences to enable it to do so. A number of the

transactions envisaged by the Agreement fell outside this ambit.

Furthermore, the Agreement did not deal with matters which were part of the day-to-

day management of the operation of Sydney Water. It would not be within the power

of the chief executive officer, let alone his or her delegate, to commit Sydney Water

to the transactions envisaged by the Agreement. It was apparent to the defendants

that Mr Harvey was purporting to exercise only a delegated power and that the terms

of the delegation were contained within an instrument. Had the defendants checked

the terms of the instrument, it would have been apparent that Mr Harvey had no

authority to sign the Agreement.

Moreover, the defendants were put upon inquiry of Mr Harvey’s authority by the very

nature of the transaction. On its face the Agreement was one for Sydney Water to

embark on a joint venture in new areas of business and not as part of its existing

business. The Agreement contained onerous terms for Sydney Water. These terms

and the benefits to be provided to Mr Harvey all should have raised suspicion that

the board of Sydney Water would not approve, and had not approved, the

transaction.

It was held that Mr Harvey did not have ostensible authority to bind Sydney Water to

the Agreement.

Page 23: Telesis Events - Construction Contract Essentials - Workbook

- 91 -

Breach of Fiduciary Duty

Even if the Agreement had otherwise been binding, Sydney Water was entitled to

rescind it upon becoming aware that the Agreement contained a promise of financial

reward to Mr Harvey through his proposed appointment as a trustee of the charitable

trust, and gave him a personal interest in being appointed to directorships. Those

provisions placed Mr Harvey in a position where his personal interest conflicted with

his duty to his employer. A secret payment made to an agent of a person with whom

the payer is dealing, or proposes to deal, when the payer knows that the payee is

acting as agent, is, for the purposes of the civil law, a bribe. It requires no proof of

corrupt purpose and it is immaterial whether the payment is by way of gift or whether

it is for services rendered or is made for any other reason.

There is a general principle that a fiduciary (the agent) must not, without the informed

consent of the principal, place himself or herself in a position where his or her duty

and interest may conflict. Where the third party knows of the agent’s conflict, the

contract entered into between the principal and the third party will be liable to be

rescinded by the principal if the principal does not give its informed consent, although

if the principal knows of the conflict and the agent’s intention to contract on its behalf

and does not object, it might be estopped from rescinding. A third party who pays

money knowing it to be for the personal benefit of the agent, or promises the

payment, cannot avoid rescission on the ground that he assumed that the agent

would disclose the position to the principal.

Counsel for the defendants submitted that the provisions of the Agreement providing

a personal benefit for Mr Harvey could be severed. The Court stated that this

submission did not meet the point that the reason a principal is entitled to an

opportunity to consider whether to affirm or rescind the transaction is that the

principal has been deprived of the disinterested advice of its agent who has acted

with a divided loyalty. Although, the benefit of any payment Mr Harvey would have

received could be held as payment in trust for Sydney Water, the vice of the

transaction was not remedied merely by depriving Mr Harvey of any benefit he

received when acting in a position of conflict of interest and duty.

Accordingly, even if the Agreement were initially binding on Sydney Water, there is

no basis for the defendants to dispute the validity of Sydney Water’s rescission.

Implications

This decision raises a number of issues relating to delegation and authority to bind

for government agencies and third parties dealing with government agencies.

Page 24: Telesis Events - Construction Contract Essentials - Workbook

- 92 -

For third parties entering into agreements with government agencies it is imperative

that the instrument of delegation or power of attorney under which the agreement is

signed by the government agency is examined to ensure that the person signing has

the authority to bind the agency. This is of particular importance when the

agreement contains onerous provisions for the government agency, as it will be

considered that you have been put on inquiry by the very nature of the transaction.

For government agencies, it is important that policies and procedures are

implemented to reduce the risk of employees abusing their position and binding the

agency to disadvantageous agreements. If this situation were to arise, agencies must

take swift action and rescind the agreement as soon as possible.

Page 25: Telesis Events - Construction Contract Essentials - Workbook

- 93 -

ATTACHMENT 2

Constructive Bid shopping Found to be Breach of Implied Term of Good Faith

What happens when the bid prices exceed the project budget - is it just a

matter of money or are there legal risks involved?

For almost all government projects, prior to calling tenders, a project budget is set,

normally based on an analysis of the estimated cost of completing the project.

However, it is often the case that these estimates do not reflect the bid prices.

When faced with bids that far exceed both the estimate and the budget for the

project, the principal is faced with a number of choices. One option is to ascertain

whether or not the cost estimates, and therefore budget, were incorrectly calculated

or unrealistic and to seek further funds. Other options may include re-tendering

based on the same specification or a different reduced specification, or abandoning

the project either indefinitely or until such time as further funds are available, or

abandoning the tender and the project completely.

There are significant probity and procurement considerations in assessing which

strategy to implement in this context, and the recent 2008 Canadian case of Amber

Contracting Limited v The Halifax (Regional Municipality) 2008 NSSC 208

highlighted this.

The Facts

In this case Halifax (Regional Municipality) (HRM) called for tenders for the upgrade

of the Plymouth Road sanitary pumping station located in Dartmouth, Nova Scotia.

HRM engaged consulting engineers to design and estimate the costs of the pumping

station. Their estimate for construction was CAD$158,240. The HRM budget for the

project was CAD$249,000, which included the cost of consultants.

Three Contractors bid on the project, all of whom tendered a price which far

exceeded the estimate and the project budget. In accordance with the conditions of

tender, the tendered prices were published on the HRM website and also by the

Construction Association of Nova Scotia.

As a consequence of the tendered prices, HRM cancelled the tender and informed

each tenderer of this decision by letter. Despite cancelling the tender, HRM entered

into negotiations with the lowest priced tenderer, Amber Contracting Limited (Amber)

in an attempt to negotiate a price which was acceptable to HRM. Amber's original

tendered price was CAD$621,000. No significant acceptable cost savings could be

negotiated.

Page 26: Telesis Events - Construction Contract Essentials - Workbook

- 94 -

Almost 12 months following the original call for tenders, HRM issued another tender

for the construction of the pumping station. The plans and specifications were

substantially the same as those issued in the original tender.

Four tenders were received, three of which had participated in the original tender

process and one which had not. All tendered prices again exceeded the budget and

the estimate. The lowest priced tenderer, Eisener Contracting, which was not one of

the original tenderers, was awarded the Contract at a tendered price of

CAD$579,282.83.

The Claim

Amber claimed that:

HRM had breached the contractual duty of fairness and good faith owed to

Amber through the process contract by engaging in the process of 'bid

shopping';

HRM, having breached its duty of fairness and good faith, could not rely on the

clause in the tender document which provided that HRM reserved the right to

reject all tenders not considered to be satisfactory or to abandon the tender

process at any time without recourse by the contractor;

it should be awarded damages equal to the amount of its lost profit on this

contract, especially in light of the fact it did not take on an additional project

after the publication of its position as lowest bidder.

HRM argued that there was no implied contractual obligation to award the contract to

the lowest bidder in the first tender. It further contended that by issuing a second

tender after publicly opening and cancelling the first tender, no unfairness or

compromise to the initial bidders resulted.

It relied on the contractual terms of the tender documents which provided that:

HRM reserved the right to reject all tenders, abandon tenders and call for

additional tenders;

no term or condition shall be implied, based upon any industry or trade

practice or custom, any practice or policy of HRM or otherwise, which is

inconsistent or conflicts with the provisions contained in these conditions; and

HRM had the right to cancel the request for tender at any time and without

recourse under the contract and that HRM had the right not to award the

contract.

Page 27: Telesis Events - Construction Contract Essentials - Workbook

- 95 -

ATTACHMENT 3

Exclusion of Liability and the Process Contract – What is the impact of the

implied term of good faith?

It is not uncommon for conditions of tender to include an exclusion of liability

provision in the event of a breach of the process contract. How effective such

exclusion or limitation of liability clauses are in the context of the process contract is

not regularly considered by the courts. In Australia the issue has not been raised

since the case of Cubic Transportation Systems Inc v State of NSW & Ors [2001]

NSW SC 1195 . In the recent decision of Tercon Contractors Ltd. v. British Columbia

(Transportation and Highways) 2010 SCC 4, the Canadian Supreme Court

considered the impact of an exclusion of liability clause on the implied and express

obligations of fairness arising from a tender process.

The Facts

The Province of British Columbia issued a request for expressions of interest for the

design and construction of a highway. Six teams responded with submissions

including Tercon and Brentwood. A few months later, the Province informed the six

proponents that it now intended to design the highway itself and issued a request for

proposals (RFP) for its construction. The RFP set out a specifically defined project

and contemplated that proposals would be evaluated according to specific criteria.

Under its terms, only the six original proponents were eligible to submit a proposal;

those received from any other party would not be considered. The RFP also

included an exclusion of liability clause which provided:

Except as expressly and specifically permitted in these

Instructions to Proponents, no Proponent shall have any

claim for any compensation of any kind whatsoever, as

a result of participating in this RFP, and by submitting a

proposal each proponent shall be deemed to have

agreed that it has no claim.

As it lacked expertise in drilling and blasting, Brentwood entered into a pre-bidding

agreement with another construction company, Emil Anderson Construction Co.

(EAC), which was not one of the six qualified bidders, to undertake the work as a

joint venture. Ultimately, Brentwood submitted a bid in its own name with EAC listed

as a “major member” of the team. Brentwood and Tercon were the two short-listed

proponents and the Province selected Brentwood for the project.

Tercon brought an action in damages against the Province, alleging that the Ministry

had considered and accepted an ineligible bid and that, but for that breach, it would

have been awarded the contract.

Page 28: Telesis Events - Construction Contract Essentials - Workbook

- 96 -

The Decision

At first instance

The trial judge found that the Brentwood bid was, in fact, submitted by a joint venture

of Brentwood and EAC and that the Province, which was aware of the situation,

breached the express provisions of the tendering contract with Tercon by considering

a bid from an ineligible bidder and by awarding it the work. The trial judge also held

that, as a matter of construction, the exclusion clause did not prevent recovery for the

breaches the court had found. The clause was ambiguous and the court resolved

this ambiguity in Tercon’s favour. Her honour held that the Province’s breach was

fundamental and that it was not fair or reasonable to enforce the exclusion clause in

light of the Province’s breach. Tercon was awarded approximately $3.5 million.

The Court of Appeal set aside the decision, holding that the exclusion clause was

clear and unambiguous and barred compensation for all defaults.

Tercon appealed and the issues raised were whether the successful bidder was

eligible to participate in the RFP and, if not, whether Tercon’s claim for damages was

barred by the exclusion clause.

The appeal

In a narrowly split decision 5:4 the Supreme Court of Canada allowed the appeal.

The majority held that the Province breached the express provisions of the tendering

contract with Tercon by accepting a bid from a party who should not even have been

permitted to participate in the tender process and by ultimately awarding the work to

that ineligible bidder. The bid by the joint venture constituted “material

non-compliance” with the tendering contract and breached both the express eligibility

provisions of the tender documents, and the implied duty to act fairly towards all

bidders.

The majority held that there was a process contract in place between those that had

submitted a compliant bid and the Ministry. The express terms of the process

contract were found in the tender documents. The contract also contained implied

terms according to principles set out in a number of Canadian cases. There was an

implied obligation of good faith in the contract and the Province breached this

obligation by failing to treat all bidders equally by changing the terms of eligibility to

Brentwood’s competitive advantage.

The Province took active steps to conceal the reality of the true nature of the

Brentwood bid. The court held that the Province: (1) fully understood that the

Brentwood bid was in fact on behalf of a joint venture of Brentwood and EAC; (2)

Page 29: Telesis Events - Construction Contract Essentials - Workbook

- 97 -

thought that a bid from that joint venture was not eligible; and (3) took active steps to

obscure the reality of the situation.

The exclusion clause

The majority held that the exclusion clause, which barred claims for compensation

“as a result of participating” in the tendering process, did not, when properly

interpreted, exclude Tercon’s claim for damages. The Province’s liability did not arise

from Tercon’s participation in the process that the Province established, but from the

Province’s unfair dealings with a party who was not entitled to participate in that

process. By considering a bid from an ineligible bidder, the Province not only acted in

a way that breached the express and implied terms of the contract, it did so in a

manner that was an affront to the integrity and business efficacy of the tendering

process.

The parties did not intend, through the words found in this exclusion clause, to waive

compensation for conduct, like that of the Province in this case, that strikes at the

heart of the tendering process. Effective tendering ultimately depends on the

integrity and business efficacy of the tendering process, which requires all bidders be

treated on an equal footing. In the context of public procurement, in addition to this,

there is the need for transparency for the public at large. Clear language would be

necessary to exclude liability for breach of the implied obligation, particularly in the

case of public procurement where transparency is essential.

The majority stated that even if they were incorrect and the clause did not exclude

Tercon's claim for damages, the clause is ambiguous and should therefore be

construed contra proferentem ie in favour of Tercon.

The Dissenting Judgment

The minority found that the Province's conduct, while in breach of its contractual

obligations, fell within the terms of the exclusion clause. The minority held that the

clause was clear and unambiguous and no legal ground or rule of law permitted a

court to override the freedom of the parties to contract with respect to this particular

term, or to relieve Tercon against its operation in this case. They found that the

public interest in the transparency and integrity of the government tendering process,

while important, did not render unenforceable the terms of the contract Tercon

agreed to.

Furthermore, they found that the exclusion clause was not unconscionable. While

the Ministry and Tercon did not exercise the same level of power and authority,

Tercon was a major contractor and was well able to look after itself in a commercial

context so there was no relevant imbalance of bargaining power. In addition, the

Page 30: Telesis Events - Construction Contract Essentials - Workbook

- 98 -

exclusion clause was not as draconian as Tercon portrayed it. Other remedies for

breach of the process contract (specific performance or injunctive relief, for example)

were available.

The minority stated that if the exclusion clause was not invalid from the outset, they

did not believe the Ministry’s performance can be characterised as so aberrant as to

forfeit the protection of the contractual exclusion clause on the basis of some

overriding public policy. While there is a public interest in a fair and transparent

tendering process, it cannot be ratcheted up to defeat the enforcement of the

process contract in this case. There was an RFP process and Tercon participated in

it, accordingly the exclusion clause applied to this case.

Implications

This decision has significant implications for both the tendering organisation and

bidders.

For tendering organisations aiming to include a bullet-proof exclusion clause in the

tender documents, careful consideration must be exercised when drafting the clause.

The clause must be drafted with specificity to exclude breaches of both express and

implied obligations. While it is important that the clause is clear, it is best to ensure

the process is run in accordance with the tender documents to avoid reliance on the

exclusion clause.

For public tenders in particular, the decision imposes an additional obligation on the

government to ensure that the procurement process is fair and transparent.

For bidders, the decision provides a basis to challenge broad exclusion clauses and

demonstrates the court's willingness to limit the application of exclusion clauses

where possible to safeguard the integrity and business efficacy of the tendering

process. However, ultimately the court will enforce a clause which is clear and

reflects the reasonable expectations of the contracting parties. Accordingly, bidders

should ensure they comprehend the tender documents and assess the risks before

deciding to participate in a tender process.

Page 31: Telesis Events - Construction Contract Essentials - Workbook

- 99 -

ATTACHMENT 4

Withdrawal of Offers during the Tender Process – Can the Process Contract

Protect the Position of the Principal?

Since the process contract was first established in Australia, the trend has been for

tenderers to use this relatively new contractual right for their benefit; for example as

leverage when losing a tender, to gain information about competitors or to disrupt or

delay the awarding of a potentially lucrative contract to a competitor.

Little attention has been given to the way in which the process contract may protect

the rights of the Principal when calling tenders.

The creation of the process contract and its implications in the Australian tender

process is based on a range of administrative and contract law principles. In the case

of Blackpool & Fylde Aero Club Ltd v Blackpool Borough Council the court described

the process contract as a solution to 'an unacceptable discrepancy between the law

of contract and the confident assumptions of commercial parties both tenderers and

principals'.

Of particular concern to principals is the risk that a preferred tenderer may refuse to

execute a contract following detailed evaluation and in turn lead the principal to

contracting with the second best value for money tenderer.

The two cases under consideration in this article highlight this potential but also show

how the process contract may be used to protect the principal. Importantly, this may

lead some principals to reconsider excluding the operation of the process contract.

Ron Engineering

The Queen in the right of Ontario and the Water Resources Commission v Ron

Engineering & Construction (Eastern) Ltd is one of the few reported cases in which a

principal was successful in enforcing its rights under the process contract in

response to an action brought by a tenderer. The case specifically dealt with the

issue of the irrevocability of a tender once submitted by the tenderer. In the case the

Supreme Court of Canada demonstrated that the revocability of an offer must be

determined in accordance with the ‘General Conditions’ and ‘Information for

Tenderers’.

Page 32: Telesis Events - Construction Contract Essentials - Workbook

- 100 -

The General Conditions required Ron Engineering to submit, with its tender, a

deposit in the amount of C$150,000. The purpose of the deposit was to ensure the

tenderers’ performance of their obligations under the General Conditions. The

conditions stated that if a tenderer withdrew its tender or the Commission did not

receive the executed agreement within a certain time, the Commission could retain

the deposit.

Immediately following the submission of their tender Ron Engineering discovered

that they had miscalculated their lump sum fee by C$750,000. It then sought to

withdraw its tender without penalty and argued that due to the mistake its offer was

not capable of being accepted. The Commission did not accept the withdrawal and

after evaluating the tenders selected Ron Engineering as the successful tenderer.

The Commission sought to engage Ron Engineering and forwarded a copy of the

agreement for execution. Ron Engineering declined to enter the agreement and the

Commission refused to refund the deposit and proceeded to accept another

tenderer.

Ron Engineering brought an action against the Commission for the recovery of the

deposit. The Court held that a unilateral contract arose upon the submission of the

tender, if the tender was submitted in accordance with the Terms and Conditions,

whereby Ron Engineering could not withdraw its tender for a specified period of time.

As Ron Engineering submitted its tender in accordance with the General Conditions

it was not able to recover the deposit.

This decision was made despite the general contract principle that an offer can be

revoked, subject to communication, at any time until it is accepted. However, as was

shown here, notwithstanding this general rule the courts are willing to find a special

species of contract that exists in the tendering context which places an obligation on

the tenderer to not withdraw its tender following the closing time and date and during

the validity period.

Blue Cross

City Polytechnic of Hong Kong v Blue Cross (Asia–Pacific) Insurance is an example

of the way in which a principal can proactively enforce its rights under the process

contract as a consequence of the withdrawal of an offer during the evaluation phase.

Page 33: Telesis Events - Construction Contract Essentials - Workbook

- 101 -

Blue Cross had tendered to provide medical and life insurance benefits for the

employees of the City Polytechnic for a three year period. One of the tender

conditions required Blue Cross to keep its offer open for acceptance for a period of

three months.

One week after submitting its offer Blue Cross wrote to the Polytechnic withdrawing

its tender with 'immediate effect'. City Polytechnic refused to accept the withdrawal

and purported to accept Blue Cross’ tender by letter of acceptance.

Blue Cross refused to issue City Polytechnic with an insurance policy and the

Polytechnic was required to enter into a contract with the next lowest priced tenderer,

who had a premium approximately HK$4.3 million per annum higher than that

tendered by Blue Cross.

City Polytechnic brought an action against Blue Cross for the total difference,

approximately HK$13 million, arguing that the tender conditions created a binding

contract rendering Blue Cross’s tender irrevocable.

It was not disputed by City Polytechnic that the position under general contract law is

that an invitee to a tender process would be entitled, with impunity to withdraw the

tender at any time before acceptance.

Implied contract

However the modern law of contract does contemplate, in a tendering situation, an

implied contract which binds the tenderer to keep the tender open for acceptance up

until the expiry of the validity period. In order for this implied contract to exist it is

necessary to show consideration passing from the principal to the tenderer.

The court found that consideration in this implied contract consisted of the obligation

to consider fairly and equitably all bids received by City Polytechnic, including the

one received by Blue Cross. The Court said in order to determine whether such an

implied contract existed, it was necessary to look strictly at the terms of the tender

conditions

The court further noted that the tender process was of a formalised nature, laying

down clear, orderly procedures on how Blue Cross was to submit its tender. In

addition the court stated that '[A]n express or implied term on the invitor’s part that he

will, after the deadline, consider all timely and conforming tenders before deciding

which, if any, tenderer will be awarded the contract tendered for, can, in suitable

Page 34: Telesis Events - Construction Contract Essentials - Workbook

- 102 -

circumstances, amount to valuable consideration to make all the tenders irrevocable

between the tender deadline and expiration of the specified period.'

The Court found that the fact that 'the City Polytechnic would go to the trouble of

entertaining all conforming and timely tenders is, in my judgment, sufficient

consideration to hold Blue Cross to its promise to keep the offer embodied in its

tender open for the three month period' set out in the tender conditions.

Lessons to be learnt

Ron Engineering and Blue Cross contain lessons for both principal and tenderer. For

those organisations calling tenders these cases are a timely reminder that the

process contract and the obligations and rights they create can protect the principal,

and not just create risks and liability as has been the trend in recent years. Principals

may want to consider this and note that this potential benefit is lost when excluding

the operation of the process contract in its entirety, which is becoming increasingly

common.

For tenderers it serves as a warning to be careful about fulfilling their obligations to

the principal under the process contract and to consider the risks when seeking to

withdraw a tender. Such a withdrawal may give rise to a right of the principal to

recover damages in the event that the principal seeks to proceed to the execution of

the formal contract with the withdrawing tenderer.

Tenderers need to make sound business decisions about bidding for work through

the tender process and to ensure that errors or omissions in the tender document are

discovered prior to submission as withdrawal may give risk to significant legal

exposure.

Page 35: Telesis Events - Construction Contract Essentials - Workbook

- 103 -

ATTACHMENT 5

Parallel negotiations found to be misleading and deceptive

Undisclosed parallel dealings were found to be misleading and deceptive in a recent

case involving protracted negotiations and two of Australia's retail giants, but the

plaintiff's victory was pyrrhic as it lost a damages claim entirely, mostly through ill-

considered use of the phrase "deal breaker" at the negotiating table.

The facts

In November 2007, the Port Macquarie-Hastings Council, for a second time, publicly

invited expressions of interest (EOI) in purchasing and developing a supermarket

development site. Both Woolworths and Coles responded and the council accepted a

conditional offer from Woolworths.

Negotiations between the council and Woolworths ensued, and various drafts of a

contract for sale were exchanged between solicitors.

One of the main unresolved issues was council contribution to any contamination on

council land, with Woolworths originally requiring an indemnity over any

contamination encountered. The council was unwilling to provide the indemnity, but

agreed to accept liability for removing any contaminant found up to a limit of

$500,000. Woolworths agreed to this position, provided it was able to undertake

further due diligence on contamination during the period between exchange and

settlement, and was given a right to rescind the contract should the cost of removal

or remediation be excessive. Council, however, did not agree to these provisos.

In mid 2009, while it was still negotiating with Woolworths, the council also started

negotiating with Coles as a backup plan, but deliberately did not tell Woolworths.

Negotiations between Woolworths and the council reached an impasse, and council

sold the land to Coles.

Woolworths subsequently commenced proceedings against the council and Coles,

arguing that it suffered loss by their conduct, and claiming damages. Woolworths

contended that, had the council disclosed to it that it was negotiating with another

party, it would have agreed to proceed on the terms required by council and would

have bought the land.

Issues

At issue in the case, Fabcot Pty Ltd v Port Macquarie-Hastings Council [2010]

NSWSC 726, was:

Page 36: Telesis Events - Construction Contract Essentials - Workbook

- 104 -

whether the council had engaged in conduct which was misleading or

deceptive or likely to mislead or deceive in contravention of s.42 of the Fair

Trading Act 1987 (NSW) (the Act);

if so, whether Coles was knowingly involved in the contravention;

whether Woolworths suffered any loss by the conduct complained of, and if

so the quantum of its loss; and

the council's cross-claim against Woolworths, saying that Woolworths

engaged in conduct which was misleading by holding out that its position was

that it would not proceed with the purchase of the land unless certain

conditions were included in the contract, when its true position was otherwise.

The council argued that if Woolworths suffered loss by its conduct, it

correspondingly suffered loss by Woolworths' conduct, and it claimed

indemnity.

Decision

Justice Hammerschlag of the NSW Supreme Court held that the council's conduct

was in the circumstances misleading or deceptive or likely to mislead or deceive.

However, Woolworths had not established any loss by that conduct. Further, it had

failed to establish that Coles knowingly participated in the contravention.

Misleading or deceptive conduct

His Honour said that the circumstances of the case were such as to give rise to the

clear and reasonable expectation on Woolworths' part that the council would inform it

(if it were the case) that the negotiations it was conducting with Woolworths were not,

or had ceased to be, exclusive. Any reasonable person in Woolworths' position would

have had such an expectation because:

the EOI process entailed an initial selection of one, and only one, candidate

for negotiation;

the significant time and money Woolworths was about to spend in seeking to

realise the opportunity following the acceptance of the conditional offer; and

Woolworths was under the misapprehension that the council was negotiating

with it exclusively.

Woolworths had no binding contractual exclusivity arrangement from the council, and

there was no statutory inhibition on the council dealing with Coles. This, however, did

not displace the reasonable expectation that the council would not clandestinely

conduct negotiations outside the framework of the process without telling Woolworths

that the negotiating relationship was no longer exclusive. The Act imposes a norm for

Page 37: Telesis Events - Construction Contract Essentials - Workbook

- 105 -

conduct in trade or commerce, and the council fell far short of that norm, not

inadvertently but deliberately. The deliberate silence over the fact that negotiations

with Woolworths were not, or had ceased to be, exclusive was in the circumstances

misleading or deceptive or likely to mislead or deceive and a contravention of s.42(1)

of the Fair Trading Act.

Did Woolworths suffer any loss?

His Honour said that to determine whether Woolworths suffered any loss the first

question to be answered was whether Woolworths would have shifted position. The

second question was whether, if Woolworths would have shifted position, what the

chances were that a sale to it of the land would have happened.

The repeated use of the term "deal breaker" by Woolworths' employees left no doubt

that Woolworths was prepared to walk away. His Honour was not satisfied that

Woolworths would have forsaken its principles, even had it been informed that its

position was no longer exclusive, or that Coles was in the wings.

Coles' knowledge

Although it was unnecessary to consider whether Coles was knowingly involved in

the council's contravention of s.42(1), his Honour nevertheless considered the

matter. He found that Coles did know the council had been negotiating with

Woolworths, but that Coles was told very little and did not know the state of

negotiations. Even if Coles knew or believed that at some point the council was

negotiating exclusively with Woolworths, Coles was not aware that the council had

not disclosed to Woolworths that its position was no longer exclusive.

Accordingly, Woolworths' claim against Coles failed.

Quantum

His Honour then considered the amount of damages he would have assessed had

Woolworths suffered any damages by the council's conduct.

As it did not acquire the development site, Woolworths proceeded with the

refurbishment of the Food for Less store it operated in Port Macquarie and the

construction of a freestanding Dan Murphy's outlet next door. Accordingly, the court

said that damages suffered by Woolworths would be the difference between the

financial position it would have been in, had the development proceeded, and the

position it was in, that is, without the development, but with the refurbishment of the

Food for Less store and the new stand-alone Dan Murphy's.

Having regard to expert evidence, his Honour held that Woolworths would have been

entitled to an ultimate revenue figure of 5.22 per cent.

Page 38: Telesis Events - Construction Contract Essentials - Workbook

- 106 -

Council's cross-claim

His Honour held that the council was not misled by anything said or done by

Woolworths, and, if it was, it had suffered no loss. Accordingly, the cross-claim failed.

Implications

This case illustrates the importance of avoiding protracted negotiations which involve

significant costs to both parties. It also serves as a warning that threats to walk away

should not be bandied around without careful consideration, as this may impact on a

party's ability to claim damages in the future, if the transaction were to fall through.

Finally, government bodies need to be mindful of expected norms of behaviour in a

tender process and be aware that to breach them may be misleading and deceptive.

Page 39: Telesis Events - Construction Contract Essentials - Workbook

- 107 -

ATTACHMENT 6

Well drafted RFT saves Government from liability to tenderers

When principal’s engage with the market for the procurement of goods and services,

normally careful consideration and time is spent reviewing conditions of contract to

ensure that this document adequately manages risk and addresses the specific

requirements of the principal. The recent case of IPEX ITG Pty Ltd (in liq) v State of

Victoria [2010] VSC 480,highlights the importance of adequate review and drafting of

the invitation to tender document to ensure that any exposure to process contract

risk is minimised through the drafting of the terms of the invitation to tender.

Facts

On 20 May 2002, the Parliament of Victoria issued a written Request for Tender for

System Integration Services (RFT) to implement a new desktop standard operating

environment for the Parliament.

The Plaintiff, (Ipex) was one of a number of tenderers who submitted a tender in

response.

The RFT document was detailed and included an overview of the selection process

and evaluation criteria, the terms and conditions, description of Parliament’s existing

IT environment and a list of Parliament’s requirements.

A Tender Evaluation Plan was prepared at the same time as the RFT, but this was

not made available to tenderers.

Recipients of the RFT were invited to attend a briefing session which clarified a

number of matters and answered questions. Prior to the closing of the tenders

various questions (69 in total) were asked by tenderers. Each question and answer

was circulated to all tenderers including Ipex.

After the close of tenders the evaluation and selection process took place. A

qualitative functional evaluation took place followed by a cost evaluation. Thereafter

a value for money analysis took place resulting in a short list of two and finally a

selection of the successful tenderer.

On 16 July 2002, Ipex was told that its tender had been unsuccessful and Ipex was

invited to attend a “detailed de-brief”.

On 9 September 2002 Ipex instituted proceedings against the State of Victoria. In

summary, Ipex claimed that as the lowest priced tenderer, it should have been

awarded the contract.

Issues

The issues to be determined by the court were:

6 Whether the submission by Ipex of a tender in response to the RFT gave

rise to a process contract.

Page 40: Telesis Events - Construction Contract Essentials - Workbook

- 108 -

7 Whether Parliament acted fairly and reasonably and in good faith and

complied with the criteria and approach referred to in the RFT.

Decision

Sifris J of the Supreme Court of Victoria dismissed Ipex's claim, despite having found

that a process contract existed between the parties, as Parliament did not depart

from the RFT.

Process contract

Ipex alleged that, as a consequence of it having submitted a conforming tender, Ipex

and the State of Victoria entered into a process contract which comprised the terms

set out in the RFT together with further terms which were to be implied.

His Honour stated that to determine whether the parties intended to bind themselves

contractually to comply with the proposed tender process depended on the intention

of the parties as disclosed by the tender documents.

Having reviewed the relevant case law on process contracts1, his Honour stated that

the authorities suggested that courts are more willing to find process contracts as

governing the relationship of the parties pre-award in cases where a timeline and

detailed process, including evaluation criteria, are set out in such a way that

suggests that an obligation (promissory in nature) to follow such timeline and process

had been incurred.

His Honour stated that it was abundantly clear that each case must be considered on

its own facts. Each request for tender and the relevant context and circumstances

must be examined separately in order to determine whether there is any intention to

create an immediately binding contract as to process.

At the conclusion of such an examination his Honour concluded that the presumed

intention of the parties was to enter into a legally binding process contract. The RFT

was not simply a document that provided relevant information but rather included in

some detail the specific criteria that would form the basis of the evaluation. The

decisive factor was a clause in the RFT which contained detailed evaluation criteria

that Parliament said “will” or “must” be applied. This clause and others suggested a

commitment, promissory in nature, to abide by a process particularly in relation to the

evaluation of tenders.

Accordingly, the parties were found to be bound by the process contract.

Conduct of Parliament

1 Hughes Aircraft Systems International v Airservice Australia (1997) 76 FCR 151; Pratt Contractors Ltd v Palmerston North City Council [1995] 1 NZLR 469; Blackpool and Fylde Aero Club Ltd v Blackpool Borough Council [1990] 1 WLR 1195; Transit New Zealand v Pratt Contractors Ltd [2002] 2 NZLR 313; Cubic Transportation Systems Inc v New South Wales [2002] NSWSC 656; Dockpride Pty Ltd & Anor v Subiaco Redevelopment Authority [2005] WASC 211.

Page 41: Telesis Events - Construction Contract Essentials - Workbook

- 109 -

The question as to whether Parliament acted fairly and reasonably and in good faith,

and complied with the criteria and approach referred to in the RFT, required a

detailed analysis of the conduct of Parliament.

The essence of Ipex’s complaint was that the State engaged in conduct that

departed in a number of respects from the RFT including:

Reliance upon flawed evaluation criteria in the assessment of tenders.

Failure to do a proper value for money analysis.

Failure to inform Ipex of the evaluation criteria weightings.

Failure to inform Ipex that tenderers would be shortlisted.

Reliance upon matters which would particularly influence the evaluation of

the tenders, which were not incorporated into the RFT and were not

communicated to Ipex.

Failure to comply with the evaluation process set out in the RFT.

Having reviewed each of the alleged departures by Parliament, his Honour found:

That the evaluation procedure and weightings complied with the RFT and

the Evaluation Plan.

An obligation to assess tenders on the basis of value for money does not

compel the selection of the cheapest tender. In any event, Parliament had

expressly reserved for itself the right not to accept the lowest quotation in

the RFT. Given this express term, there was no basis for Ipex to contend

that the lowest quotation gave it any entitlement to be selected.

There was no obligation to inform the tenderers of the actual weightings to

be applied to the criteria.

The RFT expressly reserved the right to continue to negotiate with one or

more selected tenderers, His Honour stated that Parliament did not breach

the process contract, but on the contrary it acted pursuant to the contract.

The RFT properly defined the scope of the Project and all tenderers were

treated equally and in accordance with the terms and condition set out in

the RFT.

As all tenderers were judged by equivalent criteria the decision not to take

the financial and privacy and legal criteria into account did not affect the

outcome of the evaluation process.

His Honour concluded that none of the conduct complained of was anything other

than conduct specifically permitted and contemplated by the RFT as clarified by the

industry briefing and the 69 questions. The Parliament did what it said it would do. It

did not depart from the RFT in any of the respects identified, and to the extent that

there was any departure it was either de minimis, irrelevant or specifically permitted

by the process contract.

Page 42: Telesis Events - Construction Contract Essentials - Workbook

- 110 -

His Honour further stated that in any event, there were express terms in the RFT to

the effect that Parliament reserved for itself the right to not accept the lowest

quotation, negotiate with tenderers and change any details of the RFT. Accordingly,

to the extent of any departure from the RFT within any of the above reserved rights

such departure was specifically permitted.

Reliance

Ipex argued that it took a minimalist approach in its tender, which focused on cost as

it relied upon what an individual employee of the Parliament had told Ipex that “cost,

cost, cost” would be the major determinant.

It was an express condition of the RFT that tenderers ought not to rely upon

information provided to them by any person, including employees, agents and

consultants of Parliament, with the exception of matters expressly set out in the RFT

or advised in writing. Accordingly, his Honour held that if Ipex misapprehended the

selection criteria, that was not due to any fault of the Parliament or as a result of

anything contained in the RFT.

Conclusion

This case represents a further entrenchment of the process contract in Australia. It

serves as a reminder to those issuing invitations to tender to carefully consider that

the tender process may give rise to contractual rights and obligations. Accordingly, it

is important to understand the legal implications of the tender conditions. The facts of

this case demonstrate the need to adequately train all personnel involved in the

tender process in relation to the relevant risks to ensure that representations, such

as the one that gave rise to this claim, are not made.

Moreover it highlights that tender documents must be reviewed and drafted to ensure

that they give principals the widest discretion possible and express rights to vary the

tender process at the principal's sole discretion.

Page 43: Telesis Events - Construction Contract Essentials - Workbook

- 111 -

ATTACHMENT 7

Consequential loss - new meaning but the drafting remains the same

When negotiating construction and supply contracts it is common for contractors and

suppliers to rely on company policy to not accept under any circumstances liability for

consequential loss (this is usually in conjunction with a request to limit overall

liability). After being a vexed question under Australian law for a number of decades,

what is meant by 'consequential loss' has been clarified by a recent decision

delivered by the Victorian Court of Appeal. Despite this clarification, there remain

clear principles that should be followed when drafting consequential loss clauses to

ensure their precise and certain operation.

Prior to the Peerless case

Before the decision of the Victorian Court of Appeal in Environmental Systems Pty

Ltd v Peerless Holdings Pty Ltd [2008] VSCA 26, Australian courts generally followed

a line of English authority that the term 'consequential loss' in exclusion clauses

represented losses which fell within the second limb of the rule in Hadley v

Baxendale (1854) 9 Ex 341. This is loss that does not arise naturally according to the

usual course of things but which the parties, at the time they made the contract,

contemplated as being the probable result of a breach of contract. Because of this

interpretation, it was possible that despite the presence of an exclusion for

consequential loss, loss that fell within the first limb of Hadley v Baxendale (which

consists of loss arising naturally from a breach in the usual course) would be outside

the operation of the consequential loss exclusion.

For instance, it is not difficult to contemplate circumstances in which loss of profit or

loss of production arises as a natural and direct consequence of a breach. Therefore,

based on the above interpretation, any clause purporting to exclude consequential

loss may be rendered wholly ineffective.

The principles in Peerless

The Victorian Court of Appeal in Peerless held that the above interpretation was

incorrect and that under Australian law, exclusion clauses, such as a consequential

loss clause, in a commercial context, should be given its 'ordinary and natural

meaning' as would be conceded by 'ordinary reasonable business persons'. In

applying this principle, rather than applying the distinction between losses

recoverable under the first and second limbs of Hadley v Baxendale, the Court

focused on the true distinction between what was described as 'normal loss’ and

‘consequential loss’. This distinction was expressed as follows:

‘Normal loss which is loss that every plaintiff in a like situation will suffer and

consequential losses, which are anything beyond the normal measure, such as

profits lost or expenses incurred through breach.’ (emphasis added)

Implications

It is clear that the decision in Peerless changes the law in Australia. Previously an

exclusion of consequential loss may not have been sufficient to exclude loss of

Page 44: Telesis Events - Construction Contract Essentials - Workbook

- 112 -

profits, loss of production and other categories of loss unless those losses fell within

the second limb of Hadley v Baxendale.

As a consequence of this decision, it is apparent that clauses that exclude

consequential loss will be interpreted by the courts as excluding all losses which are

not 'normal losses'. However, what is meant by the concept of 'normal loss'? What

is meant by ‘every plaintiff in a like situation’? To determine such questions, the

following may be relevant:

The particular characteristics of the plaintiff.

The background and circumstances of the breach.

The background and circumstances giving rise to the loss.

As a consequence of the uncertain nature of the test developed by the Court, the

following advice should be adopted by parties to fully protect their position.

Advice for contractors and suppliers

For contactors and suppliers, it still remains prudent that consequential loss clauses

specifically identify each category of loss that is intended to be excluded. It is also

recommended that the clause be drafted as widely as possible to cover all potential

legal causes of action.

An example of such a clause defining consequential loss would be as follows:

'Consequential Loss’ means loss or damage arising from a breach of contract, tort

(including negligence), under statute or any other basis in law or equity including, but

without limitation, the following:

(a) loss of profits;

(b) loss of revenue;

(c) loss of production;

(d) loss or denial of opportunity;

(e) loss of access to markets;

(f) loss of goodwill;

(g) loss of business reputation, future reputation or publicity;

(h) damage to credit rating;

(i) loss of use; and

(j) indirect, remote, abnormal or unforeseeable loss,

or any similar loss whether or not in the reasonable contemplation of the parties at

the time of execution of the contract.

Advice for principals

It is imperative for principals that carve outs are introduced to ensure that the broad

operation of a consequential loss clause is watered down and the other party

Page 45: Telesis Events - Construction Contract Essentials - Workbook

- 113 -

remains liable for specific losses. This is particularly critical in relation to third party

liability claims.

An example clause is as follows:

Consequential loss does not include:

(a) loss arising from an occurrence:

(i) covered by a policy of insurance in the name of the party; or

(ii) which but for an act or omission of the party (including in respect of its disclosure

obligations to any insurer) would have been covered by a policy of insurance in the

name of the party that the party is required to effect under the contract;

(b) loss arising from death or personal injury;

(c) loss arising from any criminal acts or fraud;

(d) loss arising from any wrongful or intentional act or omission or wilful misconduct;

(e) loss arising from liability for liquidated damages (or, if liquidated damages are

unenforceable, liability for failing to reach practical completion by the date for

practical completion) under the contract;

(f) loss arising from an infringement of any intellectual property right;

(g) loss arising from a breach of the confidentiality provisions of the contract;

(h) loss arising from liability under any of the express indemnities contained in the

contract; and

(i) loss arising from liability which by law, the parties cannot contract out of.

Conclusion

The negotiation of appropriate terms for a consequential loss clause arise frequently

when drafting construction and infrastructure contracts. Despite the recent change

articulated by the Victorian Court of Appeal, any exclusion clause for consequential

loss should be carefully considered, particularly the breadth of the clause and how it

allocates overall liability between the parties.

Page 46: Telesis Events - Construction Contract Essentials - Workbook

- 114 -

ATTACHMENT 8

F & D Normoyle Pty Ltd v Transfield Pty Ltd [2005] NSWCA 193 – be specific –

indemnity clauses and their effectiveness at protecting interests

Much time is spent by lawyers and their clients considering and negotiating the

allocation of risk in commercial deals. Indemnities and indemnity clauses play an

important role in this. Many commercial contracts and agreements contain indemnity

clauses, but the question is how effective they are at actually transferring the risks

between the parties. The answer to this depends on how much time is given to the

drafting of these clauses and the actual words used.

The recent decision of F & D Normoyle Pty Ltd v Transfield Pty Ltd [2005] NSWCA

193 considered in detail the construction of indemnity clauses, the rules of

interpretation, and followed in NSW, the latest interpretation principles expounded by

the High Court of Australia in Andar Transport Pty Ltd v Brambles Ltd (2004) 317

CLR 242.

Facts

In this case an action was brought against Transfield for personal injuries sustained

by Mr Vranjkovic who was employed by Chadwick Building System on the

construction site of the Sydney Airport domestic terminal railway station. Mr

Vranjkovic tripped on some pipes and fell and injured himself. The pipes were left in

position by Normoyle for Chadwick to install at some later stage. Both Normoyle and

Chadwick were subcontractors to Transfield.

The Claim

Mr Vranjkovic claimed damages from Transfield. Transfield sought a contribution

from both Chadwick and Normoyle on the grounds that they were joint tortfeasors

and, in the alternative, under the indemnity in the subcontract they both had with

Transfield.

The Decision

At first instance Truss DCJ upheld Transfield’s claim against Normoyle on the

grounds that Normoyle was liable under the indemnity provisions of the subcontract.

The clause provided that:

'The Subcontractor shall indemnify and keep indemnified

[the Joint Venture] and their respective officers,

employees and agents against all claims, demands,

proceedings, liabilities, costs, charges and expenses

arising out of any act, neglect or default of the

Page 47: Telesis Events - Construction Contract Essentials - Workbook

- 115 -

subcontractor, its employees or agents relating to its

execution of the Works'

On appeal the court applied the principles expounded in Andar and said that

indemnity clauses must be construed strictly. Moreover the Court confirmed that

where there is any ambiguity in relation to contractual provisions then the clause

should be construed against the party seeking to rely on the indemnity.

In this case what was considered was whether the indemnity was to be construed

broadly as an indemnity for any act, neglect or default generally or narrowly. A

narrow and strict interpretation would mean that liability under the indemnity would

only arise when there has been an act of negligence or default such as from a

breach of a tortious, contractual or statutory breach.

The court paid particular attention to the phrase 'arising out of any act, neglect or

default' in determining whether or not an obligation to provide the indemnity arose for

the particular damage suffered. The phrase 'arising out of' was an expression

meaning 'causation' however such causation was not an open ended concept. This

phrase meant more than the mere existence of links between an act, neglect or

default. The court said that both 'neglect' and 'default' involved some concept of a

breach of a legal duty. 'Neglect' in this case meant an omission that constituted

negligence whereas 'default' meant a failure to fulfil a duty imposed by contract or

statute'.

The court went on to consider the meaning of 'act' when juxtaposed against the

words 'default and neglect'. Again the court found that to be liable under the

indemnity clause there must be an 'act' involving a breach of a legal duty.

Conclusion

In summary the court found that the subcontractors would only be required to

indemnify Transfield where an act or omission amounted to negligence or a breach

of contract or statutory duty. In this case it was found that neither subcontractor had

committed a breach either of their contractual obligations or statutory duties.

Therefore neither of the subcontractors were liable to Transfield under the indemnity.

This case is another reminder to all those involved in the drafting and interpretation

of indemnity clauses to carefully consider the construction of the clause and how it

may be interpreted should it need to be relied upon. Indemnity clauses, amongst

other things, must be clear, specific, where possible stipulate the circumstances

under which the indemnity will arise, be considered in light of any exclusion of liability

clauses found elsewhere in the agreement and state what damages will be payable

in the event of the clause being successfully invoked. Lawyers should be aware of

boilerplate indemnity clauses and consider whether such standard clauses will

transfer liability for the specific risks that are of concern to the client.

Page 48: Telesis Events - Construction Contract Essentials - Workbook

- 116 -

The existence of common law remedies for breaches of contract, tortious and

statutory duties should also be remembered when drafting and negotiating indemnity

clauses. Whilst indemnity clauses dilute the need to show causation as a specific

element of the claim and also obviate the need to mitigate loss, common law

remedies may bring about a similar result for parties.

Page 49: Telesis Events - Construction Contract Essentials - Workbook

- 117 -

ATTACHMENT 9

Erect Safe Scaffolding v Sutton

Facts & outcome at trial

8 The Plaintiff, Ian Sutton, commenced proceedings against Australand

Constructions Pty Ltd (Australand) and Erect Safe Scaffoldings (Australia)

Pty Ltd (Erect) in the District Court of New South Wales in relation to

injuries sustained by him on 21 October 2002. The Plaintiff, an employee of

Dalma Formwork Pty Ltd (Dalma), was working on the construction of a

commercial building when he struck his head on crossbar ties supporting

scaffolding.

9 Australand was the head contractor on site. Australand retained Dalma to

carry out formwork and Erect to erect and maintain scaffolding. Dalma was

not a party to the proceedings. However, Australand and Erect each relied

on section 151Z of the Workers Compensation Act (WCA) in their defence

maintaining that any damages payable should be reduced to reflect the

liability of Dalma.

10 The written contract between Erect and Australand (agreement) contained

indemnity and insurance provisions in favour of Australand. Relevantly,

clause 11 of the agreement provided that:

The Subcontractor (Erect) must indemnify Australand

against all damage, expense (including lawyers' fees

and expenses on a solicitor/client basis), loss (including

financial loss) or liability of any nature suffered or

incurred by Australand arising out of the performance of

the Subcontract Works and its other obligations under

the Subcontract.

11 Clause 12 provided that:

Before commencing work, the Subcontractor (Erect)

must effect and maintain during the currency of the

Subcontract, Public Liability insurance in the joint names

of Australand and the Subcontractor to cover them for

their respective rights and interests against liability to

third parties for loss of or damage to property and the

death or injury to any person. …

12 Goldring DCJ found Erect and Australand had breached their duty of care

to the Plaintiff by creating and failing to remove the danger posed by the

crossbar ties. His Honour apportioned liability between Erect and

Australand on a two thirds one third basis, with Erect contributing the

greater share. The trial judge awarded damages to the Plaintiff in the

amount of $663,369.97, plus costs and refused to make any reduction in

accordance with section 151Z of the WCA. Importantly, Goldring DCJ found

Page 50: Telesis Events - Construction Contract Essentials - Workbook

- 118 -

clause 11 of the agreement was engaged and Erect was required to

indemnify Australand. Further, his Honour found that in breach of clause 12

Erect had failed to maintain a policy of public liability insurance extending

coverage to Australand.

Appeal

13 Erect and Australand appealed. The NSW Court of Appeal was comprised

by Giles JA, Basten JA and McClellan CJ at common law.

14 The appeal concerned three issues. Firstly, Erect submitted the trial judge

should have found Dalma was in part liable for the Plaintiff's accident, and

that having regard to section 151Z of the WCA, an appropriate reduction

should be made in the damages awarded. Secondly, Erect argued the

damages awarded were excessive in any event. Australand joined the

appeal of Erect in respect of the first two issues. Thirdly, and most

significantly, Erect submitted the trial judge erred in finding it was liable to

indemnify Australand pursuant to clause 11 of the agreement and was

liable for breach of clause 12.

15 McClellan CJ, with whom Basten JA agreed on this issue, apportioned

liability 60% to Erect, 25% to Australand and 15% to Dalma. Their Honours

found Dalma had breached its non-delegable duty of care to provide the

Plaintiff with a safe place and system of work and, in accordance with

section 151Z of the WCA, damages should be reduced accordingly. The

appeal as to damages otherwise failed. Giles JA apportioned liability 50%

to Erect and 25% each to Australand and Dalma, but otherwise agreed.

16 In regards to the agreement, McClellan CJ, with whom Giles JA agreed,

found Erect was not required to indemnify Australand. Their Honours

agreed there was no obligation on Erect to obtain insurance extending

indemnity to Australand for its liability to the Plaintiff. Basten JA disagreed,

finding the indemnity operated and Erect was in breach of clause 12 of the

agreement.

Judgment by McClellan CJ

17 McClellan CJ agreed with the trial judge and found Australand owed a duty

of care to the Plaintiff which it breached. This duty was described as a duty

'not to erect or permit to be erected on its site, scaffolding in a way that

people walking along planking laid on the scaffolding would strike their

heads on protruding ties'.

18 McClellan CJ felt that the question which had to be resolved was whether,

within the meaning of clause 11 of the agreement, the liability of Australand

'arises out of the performance of the subcontract works' by Erect.

19 Erect argued that clause 11 did not impose a liability on it in respect of a

breach of duty by Australand. It submitted that the clause should be

understood so that the 'performance' was confined to that of the

Page 51: Telesis Events - Construction Contract Essentials - Workbook

- 119 -

subcontractor, and Erect was only liable for damage occasioned by any act

or omission which it committed. It was further submitted that by finding

Erect liable to indemnify Australand for breach by Australand of its duty to

the Plaintiff, the trial judge affectively turned Erect into the insurer for

Australand for Australand's own acts or omissions as head contactor.

Quite helpfully, McClellan CJ considered a number of the often cited cases dealing

with interpretation of indemnities in his judgment.

Page 52: Telesis Events - Construction Contract Essentials - Workbook

- 120 -

Telesis Events is a lean, keen family-run outfit established in 2010 to breathe new life into the

professional development industry.

We are a focused team of industry guns, agile enough to respond to trends and issues as

they emerge. With backgrounds in business journalism, our events are produced with

superior market research insights that address real executive challenges.

Our case-study driven conferences offer superior benchmarking and networking opportunities

while our intensive seminars have already built a reputation for unchallenged quality and

value.

We’re not about buzzwords and hype. We’re about providing delegates with real knowledge

and skills they can put to work. We’re the good guys. We want to build more than just a

healthy bottom line; we want to continue building our reputation as providers of Australia’s

most valuable business intelligence.

Telephone 02 9690 0622

Facsimile 02 9690 0722

Postal PO Box 130, Rosebery NSW 1445

Email [email protected]

Website www.telesisevents.com.au