Tender-Empanelment of agency for hiring of skilled ... Document for Empanelment of Placement Agency for hiring of Skilled Contractual Manpower at STPI Offices in Delhi/NCR and its

Bid Document for Empanelment of Placement Agency for hiring of Skilled Contractual Manpower at STPI Offices in Delhi/NCR and its centers

1

(Signature of Bidder)

Bid Document For empanelment of placement agency for hiring of skilled contractual manpower for

existing and future requirement at STPI Offices in Delhi/NCR and its centres

Tender No. STPIN/PUR/QUO/14-15/15 dt. 26.03.2015

1. Mode of Tendering: e-Tender(online) on URL https://eprocure.gov.in/eprocure/app

in Two-Bid System as follows:

a) Technical Bid

b) Financial Bid

2. Tender Fee: Rs.500/- (Rupees Five Hundred only) in the form of DD or

Banker’s cheque from any nationalized bank in an acceptable

form in favour of STPI NOIDA payable at Noida (non-refundable).

3. EMD/Bid Security: Rs. 2,00,000/-(Rupees Two lacs Only) in the form of DD or

Banker’s cheque from any nationalized bank in an acceptable

form in favour of STPI NOIDA payable at Noida.

4. Date & Time of Publishing of Tender : 26th March 2015 at 1500HRS

5. Date, Time & Venue of Pre-Bid Meeting :06th April 2015 at 1130 HRS at STPI Noida

6. Last Date & Time for submission of Bid : 16th April 2015 at 1200 HRS

7. Date & Time for opening of Technical Bid : 16th April 2015 at 1230 HRS

8. Date & Time for opening of Financial Bid: Will be communicated to the technically

qualified bidders

9. Validity of Bid: 120 days from the specified date of closing of bids

The conditional bids shall not be considered and will be out rightly rejected in very first instance. All entries in the tender form should be legible and filled clearly. If the space for furnishing information is insufficient, a separate sheet duly signed by the authorized signatory may be attached. No overwriting or cutting is permitted in the Financial Bid Form. In such cases, the tender shall be summarily rejected. However, the cuttings, if any, in the Technical Bid

application must be signed by the person authorized to sign the tender bids.


2


TABLE OF CONTENTS

SectionSectionSectionSection TitleTitleTitleTitle Page No.Page No.Page No.Page No.

1 Notice Inviting Tenders

3-7

2 Instructions to Bidders

8-13

3 Terms & Conditions of the Contract

14-15

4 Form for Technical Bid Form

16-19

5 Financial Bid Format

20

6 Format of Bank Guarantee 21

7 Tender acceptance Form 22-23

8 Instructions for online bid submission 24-26

9 Declaration 27

10 Agreement 28-31


3


SOFTWARE TECHNOLOGY PARKS OF INDIA Department of Electronics & Information Technology,

Ministry of Communications & Information Technology, Govt. of India

Ganga Software Technology Complex, Sector-29, Noida-201303

Phone: +91-120-2470400; Fax: +91-120-2470403

Website: www.noida.stpi.in

NOTICE INVITING e-TENDER

Director, STPI Noida invites online bids from reputed and experienced Agencies for hiring of

manpower and providing professional manpower at STPI offices in Delhi, Noida and its Sub-

centre locations.

The tender document is available on www.noida.stpi.in & https://eprocure.gov.in/eprocure/app

from 26.03.2015 1500 hrs to 16.04.2015 1100 hrs.

Tender has to be submitted online on URL https://eprocure.gov.in/eprocure/app latest by 16th April 2015

1200 Hrs.

Director

STPI Noida


4


SECTION-1

Notice Inviting Tender for empanelment of manpower supply agencies

1.1 Introduction

Software Technology Parks of India (STPI) is a society set up by the Ministry of

Communication & Information Technology, Government of India in 1991, with the

objective of encouraging, promoting and boosting the Software Exports from India.

STPI maintains internal engineering resources to provide consulting, training and

implementation services. Services cover Network Design, System Integration,

Installation, Operations and maintenance of application networks and facilities in varied

areas.

STPI Profile may be browsed on www.noida.stpi.in.

The bidder can download tender document from www.noida.stpi.in &

https://eprocure.gov.in/eprocure/app.Tender has to be submitted online on URL

https://eprocure.gov.in/eprocure/app latest by 16.04.2015 1100 hrs

1.2 Requirement

Quotations are invited from eligible manpower placement agencies/firms for the

empanelment in STPI for hiring of manpower and providing professional manpower at

STPI Offices in Delhi/NCR and its other centers located at Lucknow, Kanpur, Allahabad,

Dehradun, Srinagar, Mohali, Indore, Jaipur, Jodhpur, Jammu, Bhilai, Shimla etc.

The cost of tender document is Rs.500/- (if downloaded from website

http://www.noida.stpi.in, a DD of Rs. 500/- will be submitted along with Technical Bid

document failure of which same will be treated as cancelled) which will be made in

favour of “STPI–Noida”. The documents downloaded by the parties from the website

shall be valid for participation in the tender process. The tender document can also be

purchased from STPI-Noida directly.

Last date of sale of tender documents is 16.04.2015 up to 11:00 hrs.

1.3 ONE BID PER BIDDER:

Each bidder shall submit only one tender either by himself or as a partner in Joint Venture or as a

member of Consortium. If a bidder or if any of the partners in a Joint Venture or any one of the

members of the Consortium participate in more than one bid, the bids are liable to be rejected.

1.4 COST OF BID:


5


The bidder shall bear all costs associated with the preparation and submission of his bid and

STPI-Noida will, in no case, shall be responsible or liable for those costs, regardless of the

conduct or outcome of the tender process.

1.5 TENDER DOCUMENT:

1.5.1. The bidder is expected to examine all instructions, Forms, Terms and Conditions in the

Tender document. Failure to furnish all information required by the Tender document or

submission of a tender not substantially responsive to the Tender document in every respect will

be at the bidder’s risk and may result in rejection of his bid.

1.5.2 The bidder shall not make or cause to be made any alteration, erasure or obliteration to the

text of the Tender document.

1.6 CLARIFICATION OF TENDER DOCUMENT:

1.6.1 The bidder shall check the pages of all documents. In the event of discovery of any

discrepancy or missing pages, the bidder shall inform the Office of Purchase Division at STPI-

Noida.

1.6.2 In case, the bidder has any doubt about the meaning of anything contained in the Tender

document, he shall seek clarification on or before specified date of Pre-Bid meeting. Any such

clarification, together with all details on which clarification had been sought, will only be

published on STPI website.

1.6.3 Except for any written clarification by the STPI-Noida, which is expressly stated to be an

addendum to the tender document issued by the Office of Purchase Division of STPI-Noida, no

written or oral communication, presentation or explanation by any other employee of STPI-Noida

shall be taken to bind or fetter STPI-Noida under the contract.

1.7 PREPARATION OF BIDS:

1.7.1. Language:-

Bids and all accompanying document shall be in English or in Hindi. In case any

accompanying documents are in other languages, it shall be accompanied by a certified

English translated document. The English version shall prevail in matters of

interpretation.

1.7.2 Eligibility Criteria

1.7.2.1 The bidder should have minimum 5 years existence in Manpower Supply Services

as on 31.03.2014.

(Submit copy of relevant documents.).


6


1.7.2.2 Annual Financial Turnover (for each year) of the Bidder from Manpower Supply

during last 3 Consecutive years 2011-12, 2012-2013 & 2013-2014 should be at

least Rs. 100 lacs.

(Should submit copy of Audited Balance Sheet / P& L Account for last 3 years)

1.7.2.3 The bidder should have executed similar work, viz. Supply of Manpower to at

least 3 PSU’s/Government Organizations during last 3 years ending 31st March

2014.

(Submit copy of Contract/Agreement/Certificate from the Client along with

complete contact details of concerned person)

1.7.2.4 The Bidder should have valid Service Tax Registration Number, ESI Registration

No. and PF Registration No., etc.

(Submit copy of above said Registration)

1.7.2.5 The Bidder should have the experience of handling similar work/job costing not

less than Rs. 25 Lacs each year during the last 3 years ending 31st March 2014.

Similar work means “Supply of Manpower at various Professional levels in both

technical & non-technical areas, like Telecom, IT, CIVIL, Finance, legal,

Administration etc. (Submit copy of Certificate from the Client mentioning the

value, nature of work and period during which work was done).

1.7.2.6 Bidder should not be blacklisted by any Central/State Govt. /Autonomous

body/PSU etc. (Submit undertaking)

Note: The bidder shall be required to produce supporting documents in respect of eligibility

criteria.

Earnest money amounting to Rs.2,00,000/- (Rupees Two Lakh only) in the form of Demand

Draft drawn in favour of “STPI-Noida” payable at Noida from a scheduled bank shall be

submitted along with the tender.

Two-stage bid system shall be adopted, i.e., Technical Bid and Financial Bid. Tender documents

fee (when documents are downloaded from website) and EMD shall be part of Technical Bid.

The tenders (Technical bid only) shall be submitted in the Office of The Director, Software

Technology Parks of India, Block-IV, Ganga Software Technology Complex, Sector-29, Noida-

201303 (U.P.) on or before 1200 hrs on 16.04.2015.

In the first stage, the Technical Bid shall be opened at 1230 hrs on 16.04.2015 in the presence of

Bidders or their authorized representatives present at the time of Bid opening.

The Financial Bid of only those parties who qualify in the first stage shall be opened at time and

date to be notified separately.

STPI may engage more than one agency and reserve the right to give counter offer to the

agencies for acceptance.


7


STPI reserves the right to accept or reject any or all the tenders without assigning any reason.

Original documents viz. Demand Draft/Bankers cheque for EMD & Tender Fee and Annexure-I

& II should be submitted in the Tender Box at the Main Entry Reception of the STPI NOIDA on

or before the closing of bid at the following address:

The Director

Software Technology Parks of India

Department of Information Technology,

Ministry of Communication & IT, Govt. of India,

Ganga Software Technology Complex,

Sector-29, Noida-201303 (U. P.)


8


SECTION - 2

INSTRUCTIONS TO BIDDERS

2.1 INTRODUCTION (Definitions)

2.1.1 “Bidder” means the individual or firm or corporate body or association of persons

who participates in the tender and submits its bid.

2.1.2 “Letter of Intent (LOI)” means the communication of the intention of the STPI to

the Bidder to place the order for supply of manpower.

2.1.3 “Work Order (WO)” means the order placed by the STPI on the Supplier duly

signed by the STPI’s authorized representative to obtain manpower supply

services from the Agency

2.1.4 “Contract Price” means considerations payable to the supplier as stipulated in the

Work Order for performance of specified contractual obligations.

2.2 BIDDER TO BEAR COST OF PURCHASE OF TENDER

The Bidder shall bear all costs associated with the preparation and submission of the bid.

The STPI in any case will not be responsible or liable for these costs regardless or the

conduct of the bidding process.

2.3 BID DOCUMENTS

Bid Documents includes: -

Section – 1 ………. Notice Inviting Tenders

Section – 2 ………. Instructions to Bidders

Section – 3 ………. Terms & Conditions of the Contract

Section – 4 ……… Formats of Technical Bid

Section – 5 ………. Price Bid Schedule

Section –6 ………. Draft Agreement

2.4 AMENDMENT TO BID DOCUMENTS

At any time, prior to the date of submission of bids, STPI may for any reason, whether at

its own initiative or in response to a clarification requested by a prospective bidder,

modify the bid documents by amendments.

The amendments, if any, will be notified on our website and prospective bidders may

download these amendments which will be binding on them.

2.5 EXTENSION OF TIME

In order to give prospective bidders required time in which to take the amendments into

action in preparing their bid, the STPI may at its discretion extend the deadline for

submission of bid suitably.


9


2.6 BID PRICE

Rate of service charge shall be quoted as given in Financial Bid format of bid document

in Section-5.

2.7 BIDDERS ELIGIBILITY AND QUALIFICATIONS

Bidder shall furnish as a part of bid documents establishing the bidder’s eligibility to

supply manpower. The bidder shall also submit documentary evidence in the form of

literature data on the manpower supplied.

2.8 BID SECURITY

2.8.1 The Bidder shall submit Earnest money amounting to Rs. 2,00,000/- (Rupees Two

Lakh only) in the form of Demand Draft or Pay Order drawn in favour of “STPI-

Noida” from a scheduled bank payable at Noida along with the tender.

2.8.2 The bid not secured in accordance with the above shall be rejected as non-

responsive.

2.8.3 The bid security of the unsuccessful bidder will be discharged/ returned as

promptly as possible as but not later than 30 days after expiry of the bid validity

period prescribed.

2.8.4 EMD amount of successful bidder will be discharged/returned after acceptance of

Letter of Intent and submission of Performance Bank Guarantee.

2.8.5 The bid security may be forfeited if a bidder withdraws his bid during the validity

period.

2.8.6 No interest is payable on EMD.

2.8.7 In case of inadequacy or non-submission of prescribed EMD, the tender shall be

deemed to be disqualified and shall be summarily rejected in the technical

evaluation.

2.8.8 Any Bidder who would quote the unrealistic service charges with an intention to

jeopardize the tender process, their proposal will be rejected out rightly and their

EMD will be forfeited.

2.8.9 Bid Security shall be forfeited if the successful bidder refuses or neglects to

execute the Contract or fails to furnish the required Performance Security within

the time frame specified by the Department.

2.9 VALIDITY PERIOD OF BID

Bid shall remain valid for 120 days after the date of bid opening. The bid valid for a

shorter period shall be rejected as non-responsive.


10


2.10 DEADLINE FOR SUBMISSION OF BID

Bid must be received at the address specified and not later than the date and time

specified in the NIT.

2.11 LATE BID

Any bid received late after the deadline for submission of the bid shall be rejected and

returned un-opened to the bidder.

2.12 MODIFICATION AND WITHDRAWAL OF BIDS

No bidder may modify or be allowed to withdraw bid subsequent to the deadline for

submission of bids.

2.13 OPENING OF TECHNICAL BID (PART-1)

STPI shall open the TECHNICAL BID (Part-1) online in the presence of authorized

bidder’s representatives who choose to attend at date and time specified in the NIT. The

bidder’s representatives who are present shall sign the Attendance Register. A maximum

of two representatives for any bidder shall be permitted and authorized to attend the bid

opening.

The date fixed for opening of bids, if subsequently declared as holiday by STPI, the

revised date of schedule will be notified. However, in absence of such notification, the

bids will be opened on next working day, time and venue remaining unaltered.

2.14 CLARIFICATION OF BIDS

To assist evaluation and comparison of the bids, the STPI may at its discretion ask the

bidder for clarification of the bid. The clarification and response from bidder shall be in

writing.

The STPI does not bind itself to accept the lowest or any tender and reserves to itself the

right to accept the whole or any part of the tender and altering the quantities offered and

bidder shall supply the same at the rate quoted.

2.15 EVALUATION OF TENDERS

The STPI shall evaluate the bids in respect to the substantive responsiveness of the bid or

otherwise. The STPI shall carry out detailed evaluation of the substantially responsive

bids. The STPI shall check the bid to determine whether they are complete, whether any

computational errors have been made or required sureties have been furnished.

In case of discrepancy between words and figures, the amount in words shall prevail.

A bid determined as substantially non-responsive shall be rejected by the STPI.


11


The STPI may waive any minor infirmity or non-conformity or irregularity in the bid

which does not constitute a deviation.

The STPI shall evaluate in detail and compare the bids which are substantially responsive.

The evaluation of the ranking shall be carried out on the service charges of manpower

supplied exclusive of all taxes.

STPI shall have the sole discretion in deciding the number of parties on whom the orders

shall be finally placed.

2.16 STPI’s RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS

STPI does not bind itself to accept lowest or any other tender/bid and has the right to

cancel the bidding process and reject all bids at any time prior to award of the contract

without assigning any reasons whatsoever and without thereby incurring any liability to

the affected bidder on the grounds for STPI’s action.

2.17 NOTIFICATION OF SUCCESSFUL BIDDER

Prior to the expiration of the bid period, STPI will notify the successful bidder in writing

by registered letter or fax, to be confirmed in writing by registered letter that its bid has

been accepted.

2.18 ISSUE OF LETTER OF INTENT

The issue of Letter of Intent shall constitute the intention of the STPI to place the order

for manpower supply with the successful bidder.

The bidder shall within 10 days of issue of Letter of Intent give its acceptance along with

Performance Bank Guarantee in conformity with the bid documents (Refer clause 3.6).

2.19 POST BID CLARIFICATIONS

No post bid clarification at the initiative of the bidders shall be entertained and any effort

by the bidders to influence the STPI in the STPI’s bid evaluation, bid comparison or

award of the contract shall result in rejection of the bid.

2.20 SUPPLY

Supply of manpower shall be made by the agency in accordance with the terms specified

by the STPI in the General conditions of the contract.

2.21 SUBMISSION OF BID

Tender has to be submitted online on URL https://eprocure.gov.in/eprocure/app in the standard

formats prescribed in the Tender documents displayed on said URL.


12


Documents to be uploaded with the Technical Bid:

i) Scanned copy of Demand Draft/Bankers cheque for EMD & Tender Fee

ii) Scanned copy of Annexure-I,II

iii) Scanned copy of relevant certificates, documents etc. as per Annexure-II

Price Bid should be submitted online only. Documents to be uploaded with the Financial Bid:

i) Scanned copy of Price Bid as per Annexure-III

Original documents viz. Demand Draft/Bankers cheque for EMD & Tender Fee and Annexure-II,

should be submitted in the Tender Box at the Main Entry Reception of the STPI NOIDA on or

before the closing of bid at the following address:

THE DIRECTOR

SOFTWARE TECHNOLOGY PARKS OF INDIA,

GANGA SOFTWARE TECHNOLOGY COMPLEX,

SECTOR-29, NOIDA-201303(UP)

i. VENUE OF TENDER OPENING: Tender shall be opened at Conference Hall,

STPI, Ganga Software Technology Complex, Sector-29, Noida-201303 (U. P.) at

the time on the due date mentioned in the N.I.T. If due to administrative reason, the

venue of Bid opening is changed it will be duly displayed at the Reception of STPI-

Noida.

ii. Offer received through Fax/E-mail or through open letter shall be ignored.

2.22 OPENING OF PRICE OFFER

Financial bid of only those bidders will be opened whose Technical Bids are found to be

qualified and acceptable to STPI. Bidder’s authorized representative may attend the

financial bid opening. The qualified parties shall be notified with the date, time & venue

of the opening of the financial bid.

2.23 AWARD CRITERIA

STPI will award the Contract to the successful Bidder whose bid would be determined to

be substantially responsive, professionally complied and determined as the best evaluated

bid in terms of lowest rates.

2.24 TERMINATION BY DEFAULT

The STPI Noida may, without prejudice to any other remedy for breach of contract, by

written notice of default sent to bidder, terminate the Contract in whole or part:

(a) If the Bidder fails to provide services /rectify the fault within the time period

specified in the contract or any extension thereof granted by the STPI Noida.

(b) If the Bidder fails to perform any other obligations under the Contract.


13


2.25 ARBITRATION

All disputes or difference whatsoever arising between the parties out of or relating to the

construction, meaning and operation or effect of the work order or the breach thereof shall

be settled by reference to arbitration as per Indian Arbitration Act.


14


SECTION-3

TERMS & CONDITIONS OF THE CONTRACT

3.1 SCOPE OF WORK

The successful bidder shall introduce and provide the shortlisted candidates to STPI who

at least match the skill set requested, and assist in finalization, negotiation, lineups for

interview and follow up with the final candidate to enable STPI select the right

Personnel(s) on or before the time frame indicated. STPI shall provide the necessary

details to the successful bidder/bidders to enable him/them to provide the Personnel as

desired by STPI.

Further, the successful bidder(s) shall enroll the manpower to be deployed at STPI offices

in Delhi/NCR and its sub centres as well as meet its future requirement of manpower at

STPI offices in Delhi/NCR and its sub centres from time to time. The list of manpower

required to be deployed is mentioned below as Point No. 3.2.1.

The salary and perks of the enrolled candidates would be decided by STPI-Noida based

on the recommendation of selection committee and quoted service charges will be paid to

the successful bidders accordingly.

The Personnel shall be provided on an ongoing basis by the successful bidder as agreed

upon from time to time and shall provide personnel in accordance with the specific

requests of STPI from time to time in this regard.

In the event the Personnel recommended by the successful bidder/bidders is/are for any

reason not acceptable to STPI, and/or are guilty of any act/omission/negligence and/or the

Personnel terminates his/her employment with the Company/ leaves on resignation/

without notice within 1 year of Joining, for any reason whatsoever the successful

bidder/bidders shall forthwith within 10 days of being notified by STPI in this regard, sent

a suitable replacement acceptable to STPI at no extra cost to STPI.

3.2 Details of the Manpower required.

3.2.1 The details of current requirement of manpower to be deployed at STPI offices in

Delhi/NCR and its centres are given below:

Sr. No. Location Number of Personnel required Basic Credentials

01 Noida 17 Technical/Non Technical

02 Dehradun 4 Technical/Non Technical

03 Mohali 3 Technical/Non Technical

04 Indore 3 Non Technical

05 Gwalior 1 Technical

06 Srinagar 2 Technical/Non Technical

07 Jammu 1 Non Technical

08 Jaipur 2 Technical

09 Jodhpur 1 Technical

10 Bhilai 1 Technical

11 Allahabad 1 Technical

12 Lucknow 6 Technical/Non Technical


15


3.2.2 The scope of services for manpower to be engaged in STPI offices in Delhi/NCR

and its centres may be of Riggers, Electricians, Project Associates, Account

Assistants, Facility Executives, Office Assistant and Technical Assistants etc.

3.3.3 Number of Personnel can be increased or decreased based on the requirement of

STPI-Noida.

3.3 PRICE BASIS

• Service charges shall be quoted in percentage (%age) for manpower services (i.e.

Basic Salary of technical & non-technical manpower).

• Service charges should be quoted exclusive of Service Tax if applicable.

• Service Charges % age should be quoted both in figures and in words.

• All other taxes shall be paid extra as applicable.

3.4 PAYMENT TERMS

Payment will be released at the end of each month against invoice produced as per the

W.O. subjected to satisfactory performance report by concerned officer and submission of

attendance, evidence of deposit of separate challan of EPF& ESI for STPI etc.

3.5 VALIDITY OF CONTRACT

Initially the contract shall be valid for one year and may be extended for a further period

of 2 years, one year at a time with similar terms and conditions subject to review of

performance of the Agency at the end of each year of completion of contract with the

mutual consent.

3.6 PERFORMANCE BANK GUARANTEE (PBG)

The successful bidder is required to submit the Performance Bank Guarantee for Rs. 3.00

lakh issued by an Indian Scheduled Bank from its branch in Delhi valid for 15 months

from the date of Purchase/work order. In case of extension of contract the extended PBG

will also be required.

3.7 EXECUTION OF AGREEMENT

The successful bidder shall have to execute the agreement as per section-6.


16


SECTION-4

Annexure-I

EMD FORWARDING LETTER

To From (Name & Address of the Bidder)

Director,

Software Technology Parks of India -------------------------------------------------

Ganga Software Technology Complex -------------------------------------------------

Sector 29, Noida. -------------------------------------------------

Sub: Earnest Money Deposit/Bid Security for Tender No. __________________________

Ref.: Tender Document _________________________for _____________________________________

Dear Sir,

We, M/s__________________________________, having read and examined in detail the bid document

and amendments for “ ”.

We M/s _______________ hereby submit EMD/Bid security of Rs.

_________(Rupees_____________only) in the form of Demand Draft / Banker's Cheque. The details are

as under:

a. Name of Issuing Bank:

b. Demand Draft/ Banker's Cheque :

c. Amount:

d. Dated:

We M/s __________________ having read and understand the clause no. ______________ towards

forfeit of EMD/Bid Security.

Yours sincerely,

Authorized signatory:

Name and title of Signatory:

Name of Firm:

Postal Address:


17


Annexure-II

TECHNICAL BID FORM

Please supply the following information along with documentary evidence wherever applicable in

this form (Each page should be signed with date and stamp of the agency). However, if the

space provided for any entry is insufficient, give information in additional sheets as appendices,

and give the number of appendices at the appropriate place. All appendices must be signed with

date and stamp of agency.

1. (a) Name of the Agency :

(b) Postal Address :

(i) Telephone No. the agency :

(ii) Fax No. of the Agency :

(iii) Email of the Agency :

2. (a) Details of authorized person* (s) :

(i) Name :

(ii) Designation :

(iii) Telephone No. :

(iv) Fax No. :

(v) Mobile No. :

(b) Address :

*Authorized to sign on behalf of bidding agency (hereinafter referred to as bidder):

(c) Specimen Signature of the Bidder :

3. (a) Registered office of the Agency :

(b) Date of its Establishment :

(c) Total experience (in years) in providing :

Unskilled/skilled Manpower Services.


18


4. BIDDERS ELIGEBILITY CTITERIA

S.N Description Compliance

(Yes/No)

Attached at Pg No.

(Attach relevant

documents as specified

below. In absence of said

documents, bidder is liable

to be rejected summarily.)

4.1 Whether the bidder have minimum 5 years

existence in Manpower Supply Services as on

31.03.2014. (Submit copy of relevant documents).

4.2 Annual Financial Turnover (for each year) of the

Bidder from Manpower Supply during last 3

Consecutive years 2011-12, 2012-2013 & 2013-

14 should be at least Rs. 100 Lacs. (Submit copy

of Audited Balance Sheet and P& L A/c for last 3

years).

4.3 Whether the bidder have executed similar work,

viz. Supply of Manpower to at least 3

PSU’s/Government Organizations during last 3

years ending 31st March 2014.

(Submit copy of Contract/ Agreement/ Certificate

from the Client along with complete contact details of

concerned person)

4.4 Whether the Bidder have valid Service Tax

Registration No., ESI Registration No. and PF

Registration No., etc.

(Submit copy of above said Registration).

4.5 Whether the Bidder have the experience of

handling similar work/job costing not less than

Rs. 25 Lacs each year during the last 3 years

ending 31st March 2014.

Similar work means “Supply of Manpower at

various Professional levels in both technical &

non-technical areas, like Telecom, IT, CIVIL,

Finance, legal, Administration, etc. (Submit copy

of Certificate from the Client mentioning the

value, nature of work and period during which

work was done).

4.6 Whether the Bidder have been blacklisted by any

Central/State Govt./Autonomous body/PSU etc in

prescribed format as per annexure- II.

5. (a) Profile of the Agency :

(Attach brochure etc. of the company)

6. Any other information in support of your professional capability with documentary

evidence.


19


I…………………………………..(designation)………………………of (Name of the

Agency)………………………………………………………………………………….hereby declare to accept the

Terms & Conditions of the Tender Document for Empanelment as placement agency for hiring of skilled contractual

manpower for existing and future requirement at STPI offices in Delhi/NCR and its centres

Signature of the Bidder-----------------------------

Name of the Bidder--------------------------------

OFFICIAL SEAL Designation of the Bidder---------------------------

Address--------------------------------------------------

-------------------------------------------------- Date: _______________

Place: _______________


20


SECTION-5 Annexure-III

FINANCIAL BID FORMAT

S. No Type of Manpower to be deployed Service Charges to be quoted in

(%age) percentage

(In figures) (In words)

1. Basic Salary of Technical and Non

Technical

Service charges quoted must be exclusive of taxes (Refer clause 3.3). Service charges quoted

inclusive of taxes shall be out rightly rejected.


21


Annexure-IV

FORM OF BANK GUARANTEE FOR PERFORMANCE SECURITY (To be stamped in accordance with Stamps Act of India)

1. THIS DEED of Guarantee made this day of ________________between ___________________ (Name of the

Bank) (hereinafter called the “Bank”) of the one part and _________________________ (Name of the Department)

(hereinafter called the “Department”) of the other part.

2. WHEREAS ________________________ (Name of the Department) has awarded the contract for Security

services contract for Rs.________________________(Rupees in figures and words) (hereinafter called the

“contract”) to M/s_____________________(Name of the contractor)

(hereinafter called the “contractor”).

3. AND WHEREAS THE Contractor is bound by the said Contract to submit to the Employer a Performance

Security for a total amount of Rs._____________________ (Amount in figures and words).

4. NOW WE the Undersigned __________________________(Name of the Bank) being fully authorized to sign and

to incur obligations for and on behalf of and in the name of ______________________(Full name of Bank), hereby

declare that the said Bank will guarantee the Department the full amount of Rs.________________________

(Amount in figures and words) as stated above.

5. After the Contractor has signed the aforementioned contract with the Department, the Bank is engaged to pay the

Department, any amount up to and inclusive of the aforementioned full amount upon written order from the

Department to indemnify the Department for any liability of damage resulting from any defects or shortcomings of

the Contractor or the debts he may have incurred to any parties involved in the Works under the Contract mentioned

above, whether these defects or shortcomings or debts are actual or estimated or expected. The Bank will deliver the

money required by the Department immediately on demand without delay without reference to the Contractor and

without the necessity of a previous notice or of judicial or administrative procedures and without it being necessary

to prove to the Bank the liability or damages resulting from any defects or shortcomings or debts of the Contractor.

The Bank shall pay to the Department any money so demanded notwithstanding any dispute/disputes raised by the

Contractor in any suit or proceedings pending before any Court, Tribunal or Arbitrator(s) relating thereto and the

liability under this guarantee shall be absolute and unequivocal.

6. THIS GUARANTEE is valid for a period of _______ months from the date of signing. (The initial period for

which this Guarantee will be valid must be for at least six months longer than the anticipated expiry date of the

Contract period).

7. At any time during the period in which this Guarantee is still valid, if the Department agrees to grant a time of

extension to the contractor or if the contractor fails to complete the works within the time of completion as stated in

the contract, or fails to discharge himself of the liability or damages or debts as stated under para-5 above, it is

understood that the Bank will extend this Guarantee under the same conditions for the required time on demand by

the Department and at the cost of the contractor.

8. The Guarantee hereinbefore contained shall not be affected by any change in the Constitution of the Bank or of the

contractor.

9. The neglect or forbearance of the Department in enforcement of payment of any moneys, the payment whereof is

intended to be hereby secured or the giving of time by the Department for the payment hereof shall in no way relieve

the Bank of their liability under this deed. 10. The expressions “the Department”, “the Bank” and “the Contractor”

hereinbefore used shall include their respective successors and assigns.

IN WITNESS whereof I/We of the bank have signed and sealed this guarantee on the ___________day of

__________ (Month)___________(year) being herewith duly authorized.

For and on behalf of

the __________Bank.

Signature of authorized Bank official

Name____________________

Designation________________

I.D. No.______________

Stamp/Seal of the Bank.

Signed, sealed and delivered for and on behalf of the Bank by the above named ______________ in the presence of:

Witness-1. Witness-2.

Signature___________________ Signature___________________


22


Annexure -V

TENDER ACCEPTANCE LETTER

To be given on a Stamp Paper of Rs. 100/-

Date:

To,

______________________

______________________

______________________

______________________

______________________

Sub: Acceptance of Terms & Conditions of Tender.

Tender Reference No: STPIN/PUR/QUO/13-14/02 dated 07/04/2013

Name of Tender / Work: -

_____________________________________________________________________________________

_____________________________________________________________________________________

______________

Sir,

1. I/ We have downloaded / obtained the tender document(s) for the above mentioned ‘Tender/Work’

from the web site(s)

namely:________________________________________________________________________

_______

as per your advertisement, given in the above mentioned website(s).

2. I / We hereby certify that I / we have read the entire terms and conditions of the tender documents

from Page No. _______ to ______ (including all documents like annexure(s), schedule(s), etc .,),

which form part of the contract agreement and I / we shall abide hereby by the terms / conditions /

clauses contained therein.

3. The corrigendum(s) issued from time to time by your department/ organisation too has also been

taken into consideration, while submitting this acceptance letter.

4. I/We abide by the provisions of Minimum Wages Act, Contract Labour Act and other statutory

provisions like Provident Fund Act, ESI Bonus, Gratuity, Leave, Relieving Charges, Uniform and

Allowance thereof and any other charges applicable from time to time. I/We will pay the wages to

the personnel deployed as per Minimum Wages Act as amended by the respective Government

from time to time and shall be fully responsible for any violation.

5. I/We shall provide trained sanitation/housekeeping workers.

6. I/We do hereby undertake that neat and clean environment of your

Organisation/Department shall be ensured by our Agency, as well as any other points

considered by our Agency. Our Service shall be covered under “Fidelity Bond” through

Insurance Agency for minimum sum of Rs._______Lakhs (Rupees in figures & words).

The Insurance charges for Fidelity Bond shall be paid by me/us. The loss on account of


23


theft, if any, shall be recoverable from me/us through fidelity bond.

7. We declare and confirm that (i) we have not been Black listed or deregistered by any Central/State

government department or Public sector undertaking and non of our works had ever been

terminated by client after award of contract during last three years. (ii) No agent, middle man or

any intermediary has been or will be engaged to provide any service, or any other item of work

related to the award and performance of this contract. We acknowledged the right of the employer,

if he finds to the contrary, to declare our tender to be non-compliant and if the contract has been

awarded to declare the contract Null and void.

8. I / We hereby unconditionally accept the tender conditions of above mentioned tender

document(s) / corrigendum(s) in its totality / entirety.

9. In case any provisions of this tender are found violated , then your department/ organisation shall

without prejudice to any other right or remedy be at liberty to reject this tender/bid including the

forfeiture of the full said earnest money deposit absolutely.

Yours Faithfully,

(Signature of the Bidder, with Official Seal)


24


Annexure -VI

Instructions for Online Bid Submission

As per the directives of Department of Expenditure, this tender document has been published on

the Central Public Procurement Portal (URL: http://eprocure.gov.in). The bidders are required to

submit soft copies of their bids electronically on the CPP Portal, using valid Digital Signature

Certificates. The instructions given below are meant to assist the bidders in registering on the

CPP Portal, prepare their bids in accordance with the requirements and submitting their bids

online on the CPP Portal.

More information useful for submitting online bids on the CPP Portal may be obtained at:

https://eprocure.gov.in/eprocure/app.

REGISTRATION

1) Bidders are required to enroll on the e-Procurement module of the Central Public

Procurement Portal (URL: https://eprocure.gov.in/eprocure/app) by clicking on the link

“Click here to Enroll” on the CPP Portal is free of charge.

2) As part of the enrolment process, the bidders will be required to choose a unique

username and assign a password for their accounts.

3) Bidders are advised to register their valid email address and mobile numbers as part of

the registration process. These would be used for any communication from the CPP

Portal.

4) Upon enrolment, the bidders will be required to register their valid Digital Signature

Certificate (Class II or Class III Certificates with signing key usage) issued by any

Certifying Authority recognized by CCA India (e.g. Sify / TCS / nCode / eMudhra etc.),

with their profile.

5) Only one valid DSC should be registered by a bidder. Please note that the bidders are

responsible to ensure that they do not lend their DSC’s to others which may lead to

misuse.

6) Bidder then logs in to the site through the secured log-in by entering their user ID /

password and the password of the DSC / e-Token.

SEARCHING FOR TENDER DOCUMENTS

1) There are various search options built in the CPP Portal, to facilitate bidders to search

active tenders by several parameters. These parameters could include Tender ID,

organization name, location, date, value, etc. There is also an option of advanced search

for tenders, wherein the bidders may combine a number of search parameters such as

organization name, form of contract, location, date, other keywords etc. to search for a

tender published on the CPP Portal.

2) Once the bidders have selected the tenders they are interested in, they may download the

required documents / tender schedules. These tenders can be moved to the respective

‘My Tenders’ folder. This would enable the CPP Portal to intimate the bidders through

SMS / e-mail in case there is any corrigendum issued to the tender document.


25


3) The bidder should make a note of the unique Tender ID assigned to each tender, in case

they want to obtain any clarification / help from the Helpdesk.

PREPARATION OF BIDS

1) Bidder should take into account any corrigendum published on the tender document

before submitting their bids.

2) Please go through the tender advertisement and the tender document carefully to

understand the documents required to be submitted as part of the bid. Please note the

number of covers in which the bid documents have to be submitted, the number of

documents - including the names and content of each of the document that need to be

submitted. Any deviations from these may lead to rejection of the bid.

3) Bidder, in advance, should get ready the bid documents to be submitted as indicated in

the tender document / schedule and generally, they can be in PDF / XLS / RAR / DWF

formats. Bid documents may be scanned with 100 dpi with black and white option.

4) To avoid the time and effort required in uploading the same set of standard documents

which are required to be submitted as a part of every bid, a provision of uploading such

standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has

been provided to the bidders. Bidders can use “My Space” area available to them to

upload such documents. These documents may be directly submitted from the “My

Space” area while submitting a bid, and need not be uploaded again and again. This will

lead to a reduction in the time required for bid submission process.

SUBMISSION OF BIDS

1) Bidder should log into the site well in advance for bid submission so that he/she upload

the bid in time i.e. on or before the bid submission time. Bidder will be responsible for

any delay due to other issues.

2) The bidder has to digitally sign and upload the required bid documents one by one as

indicated in the tender document.

3) Bidder has to select the payment option as “offline” to pay the tender fee / EMD as

applicable and enter details of the instrument.

4) Bidder should prepare the EMD as per the instructions specified in the tender document.

The original should be submitted in physical bid to Tender Box at STPI Noida Main

Reception, on or before the specified date of bid submission. The details of the DD/any

other accepted instrument, physically sent, should tally with the details available in the

scanned copy and the data entered during bid submission time. Otherwise the uploaded

bid will be rejected.

5) A standard Price Bid format has been provided with the tender document to be filled by

all the bidders. Bidders are requested to note that they should necessarily submit their

financial bids in the format provided and no other format is acceptable. Bidders are

required to download the file, open it and complete the while coloured (unprotected)

cells with their respective financial quotes and other details (such as name of the bidder).

No other cells should be changed. Once the details have been completed, the bidder

should save it and submit it online, without changing the filename. If the said file is

found to be modified by the bidder, the bid will be rejected.


26


6) The serve time (which is displayed on the bidders’ dashboard) will be considered as the

standard time for referencing the deadlines for submission of the bids by the bidders,

opening of bids etc. The bidders should follow this time during bid submission.

7) All the documents being submitted by the bidders would be encrypted using PKI

encryption techniques to ensure the secrecy of the data. The data entered cannot be

viewed by unauthorized persons until the time of bid opening. The confidentiality of the

bids is maintained using the secured Socket Layer 128 bit encryption technology. Data

storage encryption of sensitive fields is done.

8) The uploaded tender documents become readable only after the tender opening by the

authorized bid openers.

9) Upon the successful and timely submission of bids, the portal will give a successful bid

submission message & a bid summary will be displayed with the bid no. and the date &

time of submission of the bid with all other relevant details.

10) The bid summary has to be printed and kept as an acknowledgement of the submission of

the bid. This acknowledgement may be used as an entry pass for any bid opening

meetings.

ASSISTANCE TO BIDDERS

1) Any queries relating to the tender document and the terms and conditions contained

therein should be addressed to the Tender Inviting Authority for a tender or the relevant

contact person indicated in the tender.

2) Any queries relating to the process of online bid submission or queries relating to CPP

Portal in general may be directed to the 24x7 CPP Portal Helpdesk. The contact number

for the helpdesk is 1800 233 7315.


27


Annexure-VII (On Company letter head)

DECLARATION

We declare and confirm that (i) we have not been blacklisted or deregistered by any central/ state

government department or public sector undertaking and none of our works had ever been

terminated by client after award of contract, during last three years; and (ii) no agent, middleman

or any intermediary has been, or will be engaged to provide any services, or any other item of

work related to the award and performance of this Contract. We acknowledge the right of the

Employer, if he finds to the contrary, to declare our Tender to be non-compliant and if the

Contract has been awarded to declare the Contract null and void.

_________________________

Signature & Seal of the Bidder


28


Annexure-VIII

SECTION – 6

AGREEMENT

This AGREEMENT made on this day ______________ between the SOFTWARE

TECHNOLOGY PARKS OF INDIA, Ganga Software Technology complex, Sector 29,

Noida (UP) (hereinafter referred to as STPI-Noida as the part one).

And

______________________________________________________________________________

_____________________ (hereinafter referred to as Agency as the part two.)

WHEREAS STPI-NOIDA is desirous of signing an Agreement for procuring different type of

manpower for its office AND WHEREAS the Agency has offered to provide the above service

on the terms and conditions hereunder stated. NOW THEREFORE, BY THESE ARTICLES

AND ON THE PREMISES mentioned above, the parties have agreed to as follows:-

Obligation on the part of Agency –

1. That the Agency shall provide different type of manpower services to STPI-Noida at the

consolidated monthly remuneration as per the requirement of STPI-Noida. The amount

of wages etc. to pay from time to time shall be decided by the STPI-Noida. The number

of manpower may be increased/ decreased from time to time based on STPI-Noida‘s

requirement.

2. That the agency shall deploy suitable, qualified and experienced manpower to STPI-

Noida.

3. That the agency shall disburse wages (together with the payment for Overtime to the

eligible employees on prorate basis based upon the wages) to the manpower deployed in

STPI-Noida by 03rd

day of each calendar month for preceding month. Any delay in

payment of disbursement of wages or non-payment of wages to any person would be sole

responsibility and accountability of the agency and there would be no claim in such event

against STPI-Noida.

4. The agency will submit the bill to the STPI-Noida by 5th

day of each month along with

the proof of payment of wages and submission of the payments toward EPF, ESI and

other statutory payments (if any) etc. in respect of the deployed manpower. A statement

containing the details of amount deposited with ESI and EPF shall also be submitted

along with the bill in r/o the deployed manpower.

5. The agency will charge _______Service Charges on Basic remuneration of manpower

provided to STPI-Noida.


29


6. STPI-Noida would settle the bill(s) of the agency by 10th

day of each month provided that

the agency submits the bills to STPI-Noida timely along with other requisite documents.

However, no interest shall be payable in case of any delay in payment by STPI-Noida.

7. That the Agency shall ensure the satisfactorily police verification of character and

antecedents of the manpower so deployed in STPI-Noida and they should be medically

fit.

8. The manpower so deployed shall remain under the control and supervision of the Agency

and the Agency shall be liable for payment of their wages etc. and all other dues payable

under various labour regulations and other statutory provisions in force. The revision of

minimum basic wages of employed manpower would be done by the agency as per

existing rules of government applicable thereto.

9. That in case any of the person so deployed by the Agency does not come up to the mark

in terms of general discipline or does not perform her/his duties properly or indulges in

any unlawful activity including riots or disorderly conduct, the Agency, on the order of

STPI-Noida, shall immediately withdraw such person(s) from the premises of STPI-

Noida.

10. That the manpower supplied by the Agency shall be rotated in such a manner as per the

instruction of STPI-Noida.

11. The Agency will held be responsible to compensate towards the loss to STPI-Noida

arising out due to negligence of any of the deployed manpower. The agency may recover

the amount of compensation from the concerned manpower.

12. Agency shall submit the copies of ESIC & EPF registration documents in r/o all the

employees deployed by the agency in STPI-Noida within one month. The Agency shall

also be liable to provide any document / information as desired by STPI-Noida at any

time.

13. In the event of reliving of any deployed manpower from STPI-Noida due to any reason,

the agency will ensure that his/her dues towards salary, EPF, ESIC etc. shall be settled

immediately but not later than 30 days from the date of relieving.

Obligation on the part of STPI-Noida

1. STPI-Noida shall provide the manpower requirement and their wages etc. to the agency in

written. The present requirement of STPI-Noida is enclosed as per Annexure. The

existing manpower working against present requirement of STPI-Noida is also mentioned

in the annexure.

2. That the deduction of Income Tax/TDS from the bills of the agency will be made by

STPI-Noida at source under Section 194C of the Income Tax Act. STPI-Noida will pay

the Service Tax to the Agency on total monthly bill as per applicable rule. Agency has to


30


provide the copy of Service Tax number to the STPI-Noida in support of claim of service

tax.

3. The Attendance sheet of the hired manpower will be forwarded to the agency by STPI-

Noida on 1st working day of each month after verifying by the concerned officer of STPI-

Noida.

Other terms and conditions

01. That working hours for the manpower to be provided by the agency to STPI-Noida shall

be from 930 hrs. to 1800 hrs (daily) being six working days in a week. Or as decided by

STPI-Noida.

02. The persons deployed by the agency shall have no right to claim for employment or

payment of wages or any other claim whatsoever against STPI-Noida.

03. The persons deployed by the agency in STPI-Noida will have no right to claim any

compensation on account of any loss/damages arising out during or after working in

STPI-Noida whatsoever and agency would be responsible and answerable for such

claims.

04. That the Agreement will come into force w.e.f. ____________ and shall remain in force

initially for period of one year. The period of agreement may, however, be extended with

the mutual consent on the same terms & conditions.

05. In the event of breach of any terms and conditions of the agreement by the agency or if

the services of the agency shall not be found satisfactory, STPI-Noida reserve the right to

terminate the agreement without any notice to the agency. In such case or in the event of

breach of any term & condition of the agreement. STPI-Noida reserve the right to encash

the bank guarantee submitted by the agency. However agency has to option to exit from

the agreement by giving three months notice in writing to STPI-Noida.

06. Any dispute or difference between the parties hereto arising out of, form or relating to

anything contained in this agreement including any dispute or differences arising out of

termination or implementation of the obligations arising there from, shall be referred to

the arbitration of sole Arbitrator appointed by the Director General, STPI. The award

made by the Arbitrator shall be binding on both the parties hereto. Such arbitration shall

be governed by the Arbitration and Conciliation Act, 1996 or any status modification or

enactment thereto for the time being in force.


31


07. That the venue/jurisdiction of the Arbitration shall be Noida.

In WITNESS WHEREOF THE parties hereto signed these presents on the date, month

and year written above.

(Signature of authorized

representative of the Agency)

_____________________________

_____________________________

_______________________

Witness

01._______________________

__________________________

(Signature of the Officer authorized

by STPI)For SOFTWARE

TECHNOLOGY PARKS OF INDIA,

Ganga Software Technology Complex,

Sector-29, Noida-201303(UP)

Witness

02._______________________

__________________________