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EVENT GUIDE &INFORMATION PACK 2017
TENNIS AT THE CHAMPIONSHIPS, WIMBLEDON
EVENTS: 01895 451 103SALES: 0333 414 9843
WELCOME TO THE CHAMPIONSHIPS, WIMBLEDON
We are delighted to welcome you to our exclusive hospitality at Wimbledon this year.
Witness the uninterrupted action with the ultimate Wimbledon hospitality at The Wimbledon Experience, The Gatsby Club and The Centre Court Skyview Suites
We hope that you find this guide useful. It should answer the questions you or your guests may have.
We are sure that you will have a wonderful day at The Championships and we look forward to welcoming you on your chosen day.
WELCOME TO WIMBLEDON
Welcome & Contents
Sample Itineraries
Provisional Schedule of Play
Sample Menus
Travel Information
Venue Map
Seating Plans
Event Information
FAQs
01
02 - 03
04
05 - 06
07
08
09 - 11
12
13 - 14
Andy VinsenChief Operating Officer
01
All timings are approximate and subject to change.
** Please check package inclusions for details
*** Please note that afternoon tea will need to be ordered at least five days prior to your attendance. (contact your account manager for details) 02
SAMPLE ITINERARY THE WIMBLEDON EXPERIENCE ITINERARYMONDAY 3 JULY - THURSDAY 13 JULY
Underground Travelcard is valid for travel (zones 1-6)
Complimentary ‘The Wimbledon Experience’ shuttle bus service runs from Southfields underground station (see TFL.gov.uk for a London tube map)
The Wimbledon Experience opensYou will be presented with your court ticket upon arrival at receptionTea, coffee and pastries will be servedThe gates to The Championships, Wimbledon open
The Wimbledon Lawn Tennis Museum is open (situated underneath the Official Wimbledon Shop)
Play commences on No.2 and all outside courts
Buffet lunch is served (for Championship Tours only)**
Play commences on Centre Court and No.1 Court
The Wimbledon Experience closes
The Wimbledon Experience re-opens
Afternoon tea available (must be pre-purchased***)Cash bar available
Complimentary ‘The Wimbledon Experience’ shuttle bus service runs to Southfields underground station
The Wimbledon Experience closes
9:30AM
10:00AM - 1:00PM
10:30AM
10:30AM - 8:00PM
11:30AM
11:30AM - 1:30PM
1:00PM
2:30PM
4:00PM
4:00 - 6:00PM
5:00 - 9:00PM
7:00PM
SAMPLE ITINERARY THE GATSBY CLUBMONDAY 3 JULY - SUNDAY 16 JULY
Complimentary shuttle bus service runs from Southfields underground station (see TFL.gov.uk for tube map)
The Gatsby Club opens The gates to The Championships, Wimbledon open
Enjoy a welcome drink at your table
Play commences on No.2 and all outside courts
Lunch will be served with specially selected wines and a choice of liqueres
Your match ticket will be issued during lunch
Play begins on Centre Court and No.1 Court*
Traditional afternoon tea is served
Complimentary shuttle bus service runs to Southfields underground station
The Gatsby Club closes
10:00AM - 1:00PM
10:30AM
11:00AM
11:30AM
11:30AM - onwards
1:00PM
4:00PM - 6:00PM
5:00PM -9:00PM
7:30PM
All timings are approximate and subject to change
* For schedule updates please refer to the wimbledon.com website
03
PROVISIONAL SCHEDULE OF PLAY
04
DATE PROVISIONAL SCHEDULE OF PLAY
Monday 3 July Men’s Singles Champion opens play on Centre Court
Tuesday 4 July Ladies’ Singles Champion opens play on Centre Court
Wednesday 5 - Monday 10 July
Men’s Singles, Ladies’ Singles, Men’s Doubles, Ladies’ Doubles and Mixed Doubles play
Tuesday 11 July Ladies’ Singles Quarter-finals, Men’s Doubles Quarter-finals and Ladies’ Doubles Quarter-finals
Wednesday 12 July Men’s Singles Quarter-finals, Ladies’ Doubles Semi-finals
Thursday 13 July Ladies’ Singles Semi-finals, Men’s Doubles Semi-finals
Friday 14 July Men’s Singles Semi-finals, Men’s Doubles Semi-finals and Mixed Doubles Quarter-finals
Saturday 15 July Ladies’ Singles Final, Men’s Doubles Final, Ladies’ Doubles Final and Mixed Semi-finals
Sunday 16 July Men’s Singles Final and Mixed Doubles Final
*Please note that all play listed above is provisional, and the progress of play is dependent on weather, injury etc, therefore is subject to change. Tickets, including those for the Finals day, are only valid for the date and court shown. They are non-transferable and not valid for any other day or court, for any reason whatsoever. N.B. Wheelchair access is not permitted with a reserved ticket, please contact your account manager for further details.
Information in this fact sheet is correct at the time of going to press however package, price and content are subject to change. (E&OE)
Due to ongoing improvements to No.1 Court during this year’s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather.
FOOD & BEVERAGESTHE WIMBLEDON EXPERIENCE SAMPLE MENU
05
CHILLED CREAM OF ASPARAGUS (V, gf)CHINESE NOODLE AND CHICKEN SALAD, cashew nuts, coriander, sesame oilAUBERGINE, ROASTED BUTTERNUT SQUASH, CHILLI, SPRING ONION AND FETA SALAD (V, gf)ISRAELI COUSCOUS,celery, dates, avocado, red radish salad, lemon dressing (V)OVEN ROASTED TOMATO SALAD,grilled courgette, pesto and lemon dressing (V,gf)
SALMON FISH CAKE, tartare sauceROAST LEG OF LAMB, rosemary, garlic and thyme, potato gratinFAVA BEAN AND GOAT CURD MOUSSAKA (V)
MEDITERRANEAN VEGETABLES AND BLACK OLIVE BRUSCHETTA (V)ROAST SIRLOIN OF BIRCHSTEAD SHROPSHIRE BEEF, HORSERADISH CREAM (gf)POACH ORGANIC SALMON, SAUCE BOIS BOUDRAN (gf)
STRAWBERRY AND VERBENA TIRAMISU (V)LEMON TART (V)CHOCOLATE OPERa (V)FRESH SUMMER FRUITS SALAD (V)
STARTERS
HOT BUFFET
COLD BUFFET
DESSERTS
FOOD & BEVERAGESGATSBY CLUB SAMPLE MENU
06
CHILLED CREAM OF WYE VALLEY ASPARAGUS,Smoked salmon and asparagus eclair
SEARED SCOTTISH SCALLOPS, Avocado purèe, seared avocado, pak choi, citrus vinaigrette (gf)
ROASTED HEIRLOOM TOMATO SALAD, Barrel aged feta fondant, fresh herbs, basil oil (V. gf)
POTTED RABBIT, Cooked in Chablis, asparagus salad, toasted sourdough
GATSBY CLUB SEAFOOD PLATTERLobster, Prawn, Mussels, Dressed Crab, Potted ShrimpsPotato Salad, Shallot vinegar, Sauce Bois Boudran, Sauce Marie-Rose, Lemon, Tabasco
GRILLED SEA TROUT TOURNEDOS,Taramasalata, summer vegetables and parsley coulis
PEA AND FENNEL FILLED CONCHIGLIONI,Broad beans, peas and baby onions ragout (V)
ROAST SIRLOIN OF BIRCHSTEAD SHROPSHIRE BEEF,Sorrel pesto, runner beans, crispy shallots and boulangère potato (gf)
FOURME D’AMBERT, Fresh apple, apple and anise jelly (gf)
WHITE PEACH AND COCONUT MILKSHAKE WITH FRESH MINT (V. gf. df)
ENGLISH STRAWBERRY AND VERBENA TIRAMISU (V)
PEANUT BUTTER AND CHOCOLATE BAR,Milk chocolate cremosa, caramelised pop-corn (V)
STARTERS
MAINS
DESSERTS
TRAVELINFORMATION
WITH ANY EVENT, THE BUILD UP OF TRAFFIC AROUND THE VENUE CAN BE QUITE HEAVY SO PLEASE ALLOW PLENTY OF TIME FOR TRAVEL.
TRAIN
There is a frequent service between Waterloo and Wimbledon during The Championships. Travel time between is approximately 12 minutes.
FACILITIES
The Gatsby Club is situated in the grounds of Wimbledon Lakeside Cricket Club. The entrance is opposite Gate 5 of The AELTC, located on Church Road, Wimbledon, South West London.
Due to ongoing improvements to No.1 Court during this year’s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather.
TAXIS
The nearest taxi ranks are located outside the main gate of The AELTC, Southfields Underground Station and Wimbledon mainline station.
07
UNDERGROUND
The nearest underground station is Southfields on the District Line. For various connections please consult a London underground map.
FREE SHUTTLE BUS
There is a complimentary shuttle bus from Southfields underground station which will transfer you to and from The Wimbledon Experience or the Gatsby Club. Look out for The Wimbledon Experience logo on the shuttle bus.
The complimentary service shuttle bus times are as follows:- 10.00am - 1.00pm 5.00pm – 9.00pm Runs every day of The Championships
Please note there will be no busses running outside of these times. The buses run approximately every 15-20 minutes. Traffic can be bad with delays of over an hour and sometimes the option of walking is the quickest (approx 15 minutes).
TRANSPORT FOR LONDON
The Transport for London website can help with connections to and from Wimbledon; www.tfl.gov.uk
WIMBLEDONVENUE MAP
08
THE GATSBY CLUB, THE SPEAKEASY & THE PLAYERS’ TABLES
MUSEUM& SHOP
CENTER COURT
SK
YV
IEW
SU
ITE
S
NO 1 COURT
LARGESCREENTV
PRACTICECOURTSAORANGI
PARK
NEWSTEAD WAY
SOMERSET ROADMARRYAT ROAD
CH
UR
CH
RO
AD
GATE 4
GATE 5
CAR PARK 8
CAR PARK 6
GATE 8 & 9NO. 2 COURT
NO. 3COURT
CAR PARK 5
THE WIMBLEDON EXPERIENCE
CENTRE COURTSEATING PLAN
09
Keith Prowse has a wide range of tickets allocated around Centre Court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled.
509
508
507
506
505
504
503
502
501
303
307
308309
311
312
313
314
315
302301
201 212202
203
204
205206 207
208
209
210
211
115
114
113
112
111
109
105
103
104
102
101
107
110106 108
318
316523
522
520
519
518
517516
515
514
513
512511510
521
RoyalBox
NORTHWEST HALLLEVEL 1 GANGWAYS 104—106
LEVEL 2 GANGWAYS 204—205LEVEL 3 GANGWAYS 306—309
NORTHEAST HALLLEVEL 1 GANGWAYS 110—113LEVEL 2 GANGWAYS 208—209LEVEL 3 GANGWAYS 310—314
NORTH HALLLEVEL 1LEVEL 2
GANGWAYS 107—109 GANGWAYS 206—207
SOUTHWEST HALLLEVEL 1 GANGWAYS 101—103
LEVEL 2 GANGWAYS 202—203LEVEL 3 GANGWAYS 301—305 CENTRE COURT
SOUTHEAST HALLLEVEL 1 GANGWAYS 114—115LEVEL 2 GANGWAYS 210—212LEVEL 3 GANGWAYS 315—318
Outside staircase for
LEVEL 5GANGWAYS 505—510
(lift available)
Outside staircase forLEVEL 5 GANGWAYS 511—514(lift available)
Outside staircase forLEVEL 5 GANGWAYS 515—523(lift available)
Outside staircase forLEVEL 5
GANGWAYS 501—504 317
306
304
305
ALLOCATED SEATING
CENTRE COURT DEBENTURES
C E N T R E C O U R T
310
NO.1 COURTSEATING PLAN
10
Keith Prowse has a wide range of tickets allocated around No.1 court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled.
Due to ongoing improvements to No.1 Court during this year’s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather.
1
21
2
20
36
43
23
3
1925
41
4
1622
A
34
5
1727
39
7
1529
37
6
1424
26 12
830
329
1331
35
1133 1028 B C
NORTHEAST HALLLEVEL 2 GANGWAYS 2, 4, 6, 8, 10LEVEL 3 GANGWAYS 1, 3, 5, 7, 9, 11
LEVEL 2
LEVEL 3
NORTHWEST HALL
GANGWAYS 28, 30, 32, 34, 36
GANGWAYS 33, 35, 37, 39, 41, 43
LEVEL 1
LEVEL 2
LEVEL 3
SOUTHEAST HALL
ENTRANCES B, C
GANGWAYS 10, 12, 14, 16, 18
GANGWAYS 11, 13, 15, 17, 19, 21
SOUTHWEST HALLLEVEL 2
GANGWAYS 20, 22, 24, 26, 28LEVEL 3
GANGWAYS 23, 25, 27, 29, 31, 33
No.1 COURT
18
ALLOCATED SEATING
NO.1 COURT DEBENTURES
NO.1 COURT
NO.1 COURT
NO.2 COURTSEATING PLAN
11
Keith Prowse has a wide range of tickets allocated around No.2 Court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled.
1 2
3
4
6
5
7
89
11
10
12
13
14 North towardCENTRE COURT
The gangways:numbered 1-14
The seats:East and West sides:A (front row) to S (back row)North and South ends:F (front row) to S (back row)Row N is closest tothe entrance gangways
East towardCHURCH ROAD
ALLOCATED SEATING
NO.2 COURT
NO.2 COURT
EVENT INFORMATION
For further information please contact us on: 0333 414 9843
WIMBLEDON WET WEATHER POLICY
Details of the Raincheck Policy introduced in 2001 are as follows and apply to all 13 scheduled days of play at The Championships, including the final Sunday.
You will be able to claim the following if applicable:
• If there is less than one hour’s play because of rain on the court, the original purchasers of the tickets for that court, on that day will be refunded with the face value of those tickets
• If there is more than one hour’s play, but less than two hours’ play, refunds will be limited to half the face value on the ticket
• The Referee’s decision on how much play has been achieved will be final• Only the original purchasers are eligible for refunds under this policy• Refunds will be paid automatically; please do not contact the AELTC• Separate terms and conditions apply: a) to Debenture Holders as notified by The All England Lawn Tennis Ground plc. b) to any extra days of play.
Subject to change by The All England Lawn Tennis Club (“AELTC”).
Due to ongoing improvements to No.1 Court during this year’s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather.
WIMBLEDON TICKET USAGE POLICY
• You must ensure that packages (whatever type of ticket is included) are not sold where you know (or ought reasonably to have known) that such packages would be for use in connection with the promotion of products. This restriction must, in any event, be highlighted to every customer of yours prior to purchase.
• You must also ensure that packages (whatever type of ticket is included) are not sold to persons, firms or companies who you know (or ought reasonably to have known) intend to use such packages in draws, raffles or competitions or as business incentives. This restriction must, in any event, be highlighted to every customer prior to purchase.
• Where a customer wishes to purchase a package from you which it intends to auction for charitable purposes, AELTC shall not prohibit such use provided that you ensure that the winner of any such auction is notified of the restrictions governing the package and the tickets included therein and is specifically told that the tickets and packages cannot be resold and must only be used by friends and family of the auction winner. You must also ensure that the winner provides, if requested to do so, the names of the attendees using such tickets and packages.
• Debenture tickets are the only tickets to The Championships which are freely transferable. All other tickets purchased are strictly non-transferable and are only to be used by the purchaser and his or her guests.
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FREQUENTLY ASKED QUESTIONS(ALL FACILITIES)
For further information please contact us on: 0333 414 9843
DO YOU SEND COURT TICKETS OUT IN THE POST?
No, we give all court tickets out on the day during lunch for The Gatsby Club packages and upon arrival at reception for The Wimbledon Experience packages. As you will appreciate,
WHERE IS THE BEST PLACE TO MEET MY GUESTS?
The best place to meet your guests is at your designated table. Our hostesses will escort you and your guests to this location whenever they arrive.
DO I NEED TO DO ANYTHING BEFORE THE EVENT?
Prior to your attendance you will need to assign e-vent documentation to each attending guest.Detailed instructions of how to do this will be emailed to yourself. Please note, for security reasons all guests names must be added before the event, otherwise it could result guests being refused entry.
WHO SHOULD I INFORM IF MY GUESTS HAVE DIETARY REQUIREMENTS?
Guest’s dietary requirements can be added via ‘My Account’. You can access my account here: https://www.wimbledon-experience.com/sign-in.aspx?returnUrl=../sign-in.aspx.Any severe intolerances or halal requests need to be made one week before your arrival. We always do our best to accommodate all dietary requirements, but requests made less than 48 hours before attendance cannot be guaranteed.
CAN I BOOK ADDITIONAL ROOM NIGHTS THROUGH YOU?
You can book additional nights with us at any of the hotels we offer. These can be added at the time of booking or added at a later date by contacting your sales person. Please see our hotels page for more details
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HOW FAR IS THE GATSBY CLUB FROM THE GROUND?
The Gatsby Club is less than a two minute stroll from the ground. There is a shuttle buggy located outside The Gatsby Club should anyone feel they need a lift.
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IF I COME BY LONDON UNDERGROUND, HOW DO I GET TO THE GATSBY CLUB?
There is a shuttle bus that runs between The Gatsby Club and Southfields Underground Station. We run a constant shuttle service in the morning and afternoon but heavy traffic at peak times can slow the service down.
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CAN YOU ENSURE THAT ALL OF MY DEBENTURE SEATS WILL BE TOGETHER?
Debenture tickets are sold in pairs, but we will try our utmost to seat you next to, or near to each other. As an official supplier, our ticket provision from The AELTC is very good. Seats are allocated to clients a few days prior to the date you are due to attend.
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WHO WILL I SEE PLAYING?
The order of play is not known until the evening before and is produced by The AELTC Referee.Log on to www.wimbledon.com for the latest schedule of play. Alternatively, you can download the Wimbledon app for all the latest news.
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WILL I RECEIVE ANY INFORMATION AT MY HOTEL?
When you arrive at your hotel, you will recieve an event information pack. That will provide you with all the nessesary information about your package and day at Wimbledon.
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CAN I BRING MY BRIEFCASE/LUGGAGE INTO THE GROUND?
Strict security procedures will be carried out at The Championships, including bag searches. All bags will be restricted to a maximum size of 16î x 12î x 12î (40cm x 30cm x 30cm). No hardsided cases (including briefcases) will be allowed into the grounds. Larger bags may be deposited in the left luggage cabin outside the ground.
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FREQUENTLY ASKED QUESTIONS(THE GATSBY CLUB & THE WIMBLEDON EXPERIENCE)
For further information please contact us on: 0333 414 9843
HOW DO I GET FROM MY HOTEL TO THE WIMBLEDON EXPERIENCE / THE GATSBY CLUB
The Wimbledon Experience provides you with a Travelcard on the Underground network. This is valid for travel after 09.30am until midnight anywhere in Zones 1-6 in London. Just find the nearest underground station to your hotel (ask your hotel concierge) and head to Southfields Underground Station on the District Line (Green Line on a Tube map).
CAN I PURCHASE AFTERNOON TEA?
Afternoon tea MUST be ordered and paid for prior to your arrival at The Wimbledon Experience. However it is included in The Gatsby Club packages
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CAN I LEAVE MY SUITCASE/LUGGAGE IN THE GATSBY CLUB?
There are no left luggage facilities inside the ground, however, we can accomodate a small amount of luggage in The Wimbledon Experience or Gatsby Club.
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WHERE IS THE WIMBLEDON EXPERIENCE AND THE GATSBY CLUB LOCATED?
The Wimbledon Experience is situated next to The Gatsby Club, in the grounds of Wimbledon Lakeside Cricket Club. The entrance is opposite gate 5 of The All England Lawn Tennis and Croquet Club on Church Road in Wimbledon, Southwest London. Follow the signs for Car Park 5.
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WHAT ARE THE WIMBLEDON EXPERIENCE OPENING HOURS?
The Wimbledon Experience will open at 10.30am and close at 2.30pm, reopening again at 4.00pm for afternoon tea and closing at 7.00pm. Please note that afternoon tea will need to be ordered at least five days prior to your attendance.
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WHAT ARE THE GATSBY CLUB OPENING HOURS?
The Gatsby Club will open at 10.30am and closes at 7.00pm.
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IS THE WIMBLEDON EXPERIENCE CLUB BUFFET LUNCH INCLUDED IN EVERY TOUR?
Buffet lunch is only included in The Championship Tour and The Wimbledon Experience UK Package – it is not included in the Baseline Tour, however there is an upgrade option at £80 (inc vat) per person. Please contact our events team should you wish to upgrade to a buffet lunch.Lunch is served between 11.30am – 2.00pm (no admittance after this time).
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We hope that this guide has proved useful to you. Should you have any further questions at this stage, please do not hesitate to call.
THANK YOU
We look forward to welcoming you to The Championships Wimbledon 2017.
EVENTS: 01895 451 103 SALES: 0333 414 9843
