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    PREFACE

    This project is undertaken to fulfil the project work component of theM.B.A programme in 1st Semester. My project guide from L.P.U is

    Lect. SAPNA BHANDARI. This project reveals the activities

    undertaken by a new firm in introducing a product (SACHAI AAP

    TAK) into the market with special references to the activities like :-

    Marketing Strategies,

    Marketing Environment,

    Communication channel.

    4 Ps,

    Segmenting

    Targeting

    Positioning,

    Product Development,

    Launching campaign market,

    Branding, Labelling and Packaging,

    Conclusion

    L. Refences

    Introduction

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    The various elements that contribute to the production of magazines vary

    wildly. Core elements such as publishing schedules, formats and target

    audiences are seemingly infinitely variable. Typically, magazines which focus

    primarily on current events, such as Newsweek or Entertainment Weekly,

    are published weekly or biweekly. Magazines with a focus on specificinterests, such as Cat Fancy, may be published less frequently, such as

    monthly, bimonthly or quarterly. A magazine will usually have a date on the

    cover which often is later than the date it is actually published. Current

    magazines are generally available at bookstores and newsstands, while

    subscribers can receive them in the mail. Many magazines also offer a 'back

    issue' service for previously published editions.

    Most magazines produced on a

    commercial scale are printed using a web offset process. The magazine is

    printed in sections, typically of 16 pages, which may be black-and-white, be

    in full colors, or use spot color. These sections are then bound, either by

    stapling them within a soft cover in a process sometimes referred to as

    'saddle-stitching', or by gluing them together to form a spine, a process

    often called 'perfect-binding'.

    Some magazines are also published on the

    internet. Many magazines are available both on the internet and in hardcopy, usually in different versions, though some are only available in hard

    copy or only via the internet: the latter are known as online magazines.

    Most magazines are available in the whole of

    the country in which they are published, although some are distributed only

    in specific regions or cities. Others are available internationally, often in

    different editions for each country or area of the world, varying to some

    degree in editorial and advertising content but not entirely dissimilar.

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    http://en.wikipedia.org/wiki/Newsweekhttp://en.wikipedia.org/wiki/Entertainment_Weeklyhttp://en.wikipedia.org/wiki/Cat_Fancy_(magazine)http://en.wikipedia.org/wiki/Periodical_cover_datehttp://en.wikipedia.org/wiki/Periodical_cover_datehttp://en.wikipedia.org/wiki/Mailhttp://en.wikipedia.org/wiki/Offset_printinghttp://en.wikipedia.org/wiki/Spot_colourhttp://en.wikipedia.org/wiki/Bookbindinghttp://en.wikipedia.org/wiki/Online_magazinehttp://en.wikipedia.org/wiki/Newsweekhttp://en.wikipedia.org/wiki/Entertainment_Weeklyhttp://en.wikipedia.org/wiki/Cat_Fancy_(magazine)http://en.wikipedia.org/wiki/Periodical_cover_datehttp://en.wikipedia.org/wiki/Periodical_cover_datehttp://en.wikipedia.org/wiki/Mailhttp://en.wikipedia.org/wiki/Offset_printinghttp://en.wikipedia.org/wiki/Spot_colourhttp://en.wikipedia.org/wiki/Bookbindinghttp://en.wikipedia.org/wiki/Online_magazine
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    Marketing Strategies

    Let me first define "Marketing". Majority of people understand "marketing"

    as "the activity done for PUSHING the product down the customer

    gullet." Such a definition would mainly include the Sales and

    Advertisement strategies and in trying to create hype in the market

    about the product. But according to me "Marketing" covers a lot more

    aspects of a business. These would be.

    At Pre Production stage:

    Knowledge of your customer Knowledge of your competitors

    "Targeting" the right customer segment

    Selecting the right "Positioning" for your product

    Post Production Stage:

    Collecting Customer Feedback

    Customer Relationship Management

    Managing the Distribution Network

    Managing Sales & Advertising

    Even selecting the right "Pricing" is a part of marketing. So "Marketing"

    covers activities starting from preproduction and continues to postproduction

    activities.

    Let me give you an example to explain- Imagine you are sent to Zambia

    to manage the production and sales of a bicycle business. What are the

    problems that you could possibly face there..?? Being an Indian you wouldfirst face language problem. The market characteristics of that country

    would be totally alien to you. Imagine how difficult it would be to interact

    with the workers and distributors. So what do you do..?? Simple, hire some

    local management talent. Let them run the business while you give the

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    orders. Well, the only problem is that if your orders are wrong then

    everything below you is bound to go wrong.

    It would take some time for them to

    understand Indians and the vast Indian market. And while planningmagazine, they obviously did not understand the Indian market. This

    document marks a major milestone in the development of a Strategic

    Marketing Plan for the magazine productivity. The Plan looks at the current

    market for office productivity suites, at the major players in the field, and

    seeks to identify trends which will influence the market over the next five

    years.

    It looks at magazine organization's place within

    the market now, and where it should aim to be by 2010.The analysis looks

    at the strengths and weaknesses of the magazine suite and of the

    Community, and how these should help influence the Community's response

    to opportunities and threats in the marketplace. It also looks in detail at the

    features of magazine and the benefits these deliver to customers. From this

    analysis, the Plan identifies a number of target markets whose needs are

    most closely matched by the benefits provided by SACHAI AAP TAK.

    Finally, the Plan sets targets for penetration by magazine into these target

    markets, and lists the main strategies which the Marketing Project will use toachieve these goals.

    Marketing Environment

    Marketing strategy takes a real understanding of what makes customer

    stick. SACHAI AAP TAK developing a competitive advantage and a strategy

    that offers customers superior value takes an understanding of the

    capabilities of our own company and of competitors. It takes this thinking

    further. As the Rubbermaid case shows, a marketing manager must analyze

    customer needs and choose marketing strategy variables within the

    framework of the marketing environment and how it is changing. A large

    number of forces shape the marketing environment. To help organize your

    thinking, its useful to classify the various forces as falling into either the

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    (1) Direct market environment.(2) The external market environment.

    The direct environment of any generic market

    or product-market includes customers, the company, and competitors. The

    external market environment is broader. The variables of the externalmarket environment fall into four major areas:

    1. Economic environment.

    2. Technological environment.

    3. Political and legal environment.

    4. Cultural and social environment.

    In the short run, the marketing manager

    doesnt control the variables of the marketing environment. Thats why its

    sometimes useful to think of them as uncontrollable variables. On the other

    hand, the marketing manager can and should carefully consider the

    environmental variables when making decisions that can be controlled. For

    example, a manager may not be able to do anything to offset the strengths

    of a specific competitor, but the manager can select strategies that lead the

    firm into product-markets where that firm does not compete, or where

    competition in general is not as strong. Well see how they shape

    opportunities limiting some possibilities and making others more attractive.

    A company must decide where its going, or it may fall into the trap

    expressed so well by the quotation: Having lost sight of our objective, we

    redoubled our efforts. Company objectives should shape the direction and

    operation of the whole business.

    It is difficult to set objectives that really guide

    the present and future development of a company. The marketing manager

    should be heard when the company is setting objectives. But setting whole-

    company objectives within resource limits is ultimately the responsibility of

    top management. In this sense, whole-company objectives are usually

    outside the marketing managers control. It would be convenient if a

    company could set one objective such as making a profit and let that serve

    as the guide.

    Actually, however, setting objectives is much

    more complicated, which helps explain why its often done poorly or not

    done at all. The following three objectives provide a useful starting point for

    setting a firms objectives. They should be sought together because in the

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    long run a failure in even one of the three areas can lead to total failure of

    the business. A business should:

    1. Engage in specific activities that will perform a socially and economically

    Useful function.2. Develop an organization to carry on the business and implement its

    Strategies.

    3. Earn enough profit to survive.

    The first objective says that the company

    should do something useful for society. This isnt just a do-gooder

    objective. Businesses cant exist without the approval of consumers. If a

    firms activities appear to be contrary to the consumer good.

    Communication channel

    ADVERTISING

    Advertising is an important element of the marketing communications mix.

    Put simply, advertising directs a message at large numbers of people with a

    single communication. It is a mass medium.

    Advertising has a number of benefits for the

    advertiser. The advertiser has control over the message. The advert and its

    message, to an extent, would be designed to the specifications of the

    advertiser. So the advertiser can focus its message at a huge number of

    potential consumers in a single hit, at a relatively low cost per head.

    Advertising is quick relative to other elements of the marketing

    communications mix (for example personal selling, where an entire sales

    force would need to be briefed - or even recruited). Therefore an advertiser

    has the opportunity to communicate with all (or many of) its target audiencesimultaneously.

    Advertising Media

    Outdoor (Posters or New Media - Mobile New Media Internet

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    transport) devices- websites and

    search engines

    Newspapers (Local

    and National)Television Magazines

    Radio Cinema Others . . .

    Planning for Advertisement

    Advertising agencies and their clients plan for advertising. Any plan should

    address the following stages:

    Who is the potential TARGET AUDIENCE of the advert?

    WHAT do I wish to communicate to this target audience?

    Why this is messaging so IMPORTANT to them?

    What is the BEST MEDIUM for this message to take (see some of the

    possible media above)?

    What would be the most appropriate TIMING?

    What RESOURCES will the advertising campaign need?

    How do we CONTROL our advertising and monitor success?

    DIRECT MARKETING

    Direct marketing is a channel free approach to distribution and/or marketing

    communications. So a company may have a strategy of dealing with its

    customers 'directly,' for example banks (such as City Bank) or computer

    manufacturers (such as Dell). There are no channel intermediaries i.e.

    distributors, retailers or wholesalers. Therefore - 'direct' in the sense that

    the deal is done directly between the manufacturer and the customer.

    As mentioned above, 'direct' also in the sense

    that marketing communications are targeted at consumers by the

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    manufacturers. For example, a brand that uses channels of distribution

    would target marketing communications at wholesalers/distributors,

    retailers, and consumers, or a blend of all three. Inserts in newspapers and

    magazines.

    Customer care lines.

    Catalogues.

    Coupons.

    Door drops.

    TV and radio adverts with free phone numbers or per-minute-charging.

    SALES PROMOTION

    Sales promotion is any initiative undertaken by an organization to promote

    an increase in sales, usage or trial of a product or service (i.e. initiatives that

    are not covered by the other elements of the marketing communications or

    promotions mix). Sales promotions are varied. Often they are original and

    creative, and hence a comprehensive list of all available techniques is

    virtually impossible (since original sales promotions are launched daily!).

    Here are some examples of popular sales promotions activities:

    Buy-One-Get-One-Free (BOGOF)

    Customer Relationship Management (CRM)

    New media

    Free gifts

    Discounted prices

    Joint promotions

    Vouchers and coupons

    Free samples

    PERSONAL SELLING

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    Personal selling occurs where an individual salesperson sells a product,

    service or solution to a client. Salespeople match the benefits of their

    offering to the specific needs of a client. Today, personal selling involves the

    development of longstanding client relationships. There are exceptions of

    course, but most personal selling takes place in this way. Personal sellinginvolves a selling process that is summarized in the following Five Stage

    Personal Selling Process. The five stages are:

    Prospecting.

    Making first contact.

    The sales call.

    Objection handling.

    Closing the sale.

    PUBLIC RELATIONS

    This refers to how you handle your relationships and the flow of information

    with your various "publics" or the people who have a stake in or are affected

    by your business. This includes the general public, consumers, shareholders,

    employees, partners, competitors and the government.

    PR becomes a more and more crucial element of the

    marketing communication mix as a business or organization grows larger.

    That being said, it is still a vital component of the marketing communication

    process to think about for smaller businesses as well. PR tools include press

    and media releases, lobbying, charitable and public events, advertorials,

    financial reports, promotional collateral, facility tours, sponsorships,

    interviews and any other method for the promotion of a positive image to

    people.

    4 Ps of magazine

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    Product

    Name- I launch my product by Name of SACHAI AAP TAK

    Product variety- Is it new / different / unusual / designed to fill an

    identified need. It is launched in more than nine languages to covermaximum region of country.

    Product variety-SACHAI AAP TAK answers a problem customers may

    have or fulfils a need that no-one else can because of its content and newsbased on real incidence, events etc.

    Returns- It provides, or sells, the most important reason people buy from

    you?

    Price

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    List price- The list price of the SACHAI AAP TAK is Rs20. It is lessexpensive, than the competitors? Some people will not buy the cheapest,

    assuming that cheap means inferior.

    Payment period- Its payment period varies from 1-3 years depending upon

    the liking of the customer.

    Discount- No any discount provided, but yearly calendar will provided in a

    year that is in January. We will provide discount only those customers whoare accepting our yearly pack.

    Promotion

    Advertising- Advertising is done by using various methods like mediaadvertising, news paper advertising, hoardings, wall painting, etc.

    Sales promotion- Sales promotion of SACHAI AAP TAK is done byoffering gifts and other items to attract customers.

    Public relations- SACHAI AAP TAK is so far very good in maintaining

    good relationship with its customers and telling them about new innovationin the existing product.

    Place

    Locations-SACHAI AAP TAK provides a service, or product, that peoplehave to have now - or at short notice. Retail counter are situated at main

    locations of the cities.

    Inventory- SACHAI AAP TAK has a level of stock which means they can

    have it whenever they want it.

    Coverage-SACHAI AAP TAK covers all local area very effectively. This is

    the most important factor, and then takes action; make sure they can reachus on time.

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    SEGMENTING

    Segmentation is essentially the identification of subsets of buyers within a

    market who share similar needs and who demonstrate similar buyer

    behavior. The world is made up from billions of buyers with their own sets of

    needs and behavior. Segmentation aims to match groups of purchasers with

    the same set of needs and buyer behavior. Such a group is known as a

    'segment'. Think of you r market as an orange, with a series of connected

    but distinctive segments, each with their own profile.

    Segmentation is a form of critical evaluation

    rather than a prescribed process or system, and hence no two markets are

    defined and segmented in the same way. However there are a number of

    underpinning criteria that assist us with segmentation:

    Is the segment viable? Can we make a profit from it?

    Is the segment accessible? How easy is it for us to get into the

    segment?

    Is the segment measurable? Can we obtain realistic data to consider

    its potential?

    The are many ways that a segment can be considered. For example, the

    auto market could be segmented by: driver age, engine size, model type,

    cost, and so on. However the more general bases include:

    Geography - such as where in the world was the product bought.

    Psychographics - such as lifestyle or beliefs.

    Socio-cultural factors - such as class.

    Demography - such as age, sex, and so on.

    A company will evaluate each segment based upon potential business

    success. Opportunities will depend upon factors such as: the potential

    growth of the segment the state of competitive rivalry within the segment

    how much profit the segment will deliver how big the segment is how the

    segment fits with the current direction of the company and its vision.

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    targeting

    Targeting is the second stage of the SEGMENT "Target" POSITION (STP)

    process. After the market has been separated into its segments, the

    marketer will select a segment or series of segments and 'target' it/them.

    Resources and effort will be targeted at the

    The first is the single segment with a single

    product. In other word, the marketer targets a single product offering at a

    single segment in a market with many segments. For example, British

    Airway's Concorde is a high value product aimed specifically at business

    people and tourists willing to pay more for speed.

    Secondly the marketer could ignore the

    differences in the segments, and choose to aim a single product at all

    segments i.e. the whole market. This is typical in 'mass marketing' or

    where differentiation is less important than cost. An example of this is the

    approach taken by budget airlines such as Go/

    Finally there is a multi-segment approach.

    Here a marketer will target a variety of different segments with a series ofdifferentiated products. This is typical in the motor industry. Here there are

    a variety of products such as diesel, four-wheel-drive, sports saloons, and

    so on.

    Positioning

    The third and final part of the SEGMENT - TARGET - POSITION (STP)

    process is 'positioning.' Positioning is undoubtedly one of the simplest and

    most useful tools to marketers. After segmenting a market and then

    targeting a consumer, you would proceed to position a product within that

    market.

    The marketer would draw out the map and decide upon a label

    for each axis. They could be price (variable one) and quality (variable two),

    or Comfort (variable one) and price (variable two). The individual products

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    http://www.marketingteacher.com/Lessons/lesson_segmentation.htmhttp://www.marketingteacher.com/Lessons/lesson_positioning.htmhttp://www.marketingteacher.com/Lessons/lesson_segmentation.htmhttp://www.marketingteacher.com/Lessons/lesson_targeting.htmhttp://www.marketingteacher.com/Lessons/lesson_segmentation.htmhttp://www.marketingteacher.com/Lessons/lesson_positioning.htmhttp://www.marketingteacher.com/Lessons/lesson_segmentation.htmhttp://www.marketingteacher.com/Lessons/lesson_targeting.htm
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    are then mapped out next to each other any gaps could be regarded as

    possible areas for new products.

    The term 'positioning' refers to the

    consumer's perception of a product or service in relation to its competitors.

    You need to ask yourself, what is the position of the product in themind of the consumer?

    Trout and Ries suggest a six-step question framework for successful

    positioning:

    a. What position do you currently own?

    b. What position do you want to own?

    c. Whom you have to defeat to own the position you want.

    d. Do you have the resources to do it?

    e. Can you persist until you get there?

    f. Are your tactics supporting the positioning objective you set?

    Product Development

    New product development we need specific skills and knowledge workers or

    employee. Some large companies often establish a new- product

    development headed by a manager who has substantial authority and access

    to top management. While I launch magazine, I will have to establish a newproduct department. During product development process we have to pass

    through various stages. That is:

    1. Idea Generation is often called the "fuzzy front end" of the NPD

    process

    Ideas for new products can be obtained from basic research

    using a SWOT analysis (OPPORTUNITY ANALYSIS), Market and

    consumer trends, company's R&D department, competitors,

    focus groups, employees, salespeople, corporate spies, trade

    shows, or Ethnographic discovery methods (searching for user

    patterns and habits) may also be used to get an insight into new

    product lines or product features.

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    http://en.wikipedia.org/wiki/SWOThttp://en.wikipedia.org/wiki/SWOT
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    Idea Generation or Brainstorming of new product, service, or

    store concepts - idea generation techniques can begin when you

    have done your OPPORTUNITY ANALYSIS to support your ideas

    in the Idea Screening Phase (shown in the next development

    step).

    2. Idea Screening

    The object is to eliminate unsound concepts prior to devoting

    resources to them.

    The screeners must ask at least three questions:

    Will the customer in the target market benefit from the

    product? What is the size and growth forecasts of the market

    segment/target market?

    What is the current or expected competitive pressure for

    the product idea?

    What are the industry sales and market trends the product

    idea is based on?

    Is it technically feasible to manufacture the product?

    Will the product be profitable when manufactured and

    delivered to the customer at the target price?

    3. Concept Development and Testing

    Develop the marketing and engineering details

    Who is the target market and who is the decision maker in

    the purchasing process?

    What product features must the product incorporate?

    What benefits will the product provide?

    How will consumers react to the product?

    How will the product be produced most cost effectively?

    Prove feasibility through virtual computer aided rendering,

    and rapid prototyping

    What will it cost to produce it?

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    http://en.wikipedia.org/wiki/Target_markethttp://en.wikipedia.org/wiki/Target_market
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    Testing the Concept by asking a sample of prospective

    customers what they think of the idea. Usually via Choice

    Modelling.

    4. Business Analysis

    Estimate likely selling price based upon competition and

    customer feedback

    Estimate sales volume based upon size of market and such tools

    as the Fourt-Woodlock equation

    Estimate profitability and breakeven point

    5. Beta Testing and Market Testing

    Produce a physical prototype or mock-up

    Test the product (and its packaging) in typical usage situations

    Conduct focus group customer interviews or introduce at trade

    show

    Make adjustments where necessary

    Produce an initial run of the product and sell it in a test market

    area to determine customer acceptance

    6. Technical Implementation

    New program initiation

    Resource estimation

    Requirement publication

    Engineering operations planning

    Department scheduling

    Supplier collaboration Logistics plan

    Resource plan publication

    Program review and monitoring

    Contingencies - what-if planning

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    http://en.wikipedia.org/wiki/Concept_testinghttp://en.wikipedia.org/wiki/Choice_Modellinghttp://en.wikipedia.org/wiki/Choice_Modellinghttp://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Factors_of_productionhttp://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Logisticshttp://en.wikipedia.org/wiki/Concept_testinghttp://en.wikipedia.org/wiki/Choice_Modellinghttp://en.wikipedia.org/wiki/Choice_Modellinghttp://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Factors_of_productionhttp://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Logistics
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    7. Commercialization (often considered post-NPD)

    Launch the product

    Produce and place advertisements and other promotions

    Fill the distribution pipeline with product

    Launching campaign market

    After this, I will launch my product in the market, as we know that my

    product is MAGAZINE that is only for business purpose and I have targeted

    the YOUNG GENERATION and OFFICE GOING PEOPLE. So the main benefit of

    this MAGAZINE SACHAI AAP TAK will be enjoyed by all PEOPLE and I will

    launch it in the whole of India and that is because the population of India is

    huge in numbers and MAGAZINE is liked by most of these people. People like

    to enjoy reading the magazine. Magazine has become extremely popular and

    is extensively used for reading in the evening time.

    Branding, Labelling and Packaging

    Packaging

    Requirements of good packaging:

    Functional - effectively contain and protect the contents

    Provide convenience during distribution, sale, opening, use, reuse, etc.

    Be environmentally responsible

    Be cost effective

    Appropriately designed for target market Eye-catching (particularly for retail/consumer sales)

    Communicate attributes and recommended use of the product and

    package

    Compliant with retailers' requirements

    Promotes image of enterprise

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    http://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Promotionhttp://en.wikipedia.org/wiki/Distribution_(business)http://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Promotionhttp://en.wikipedia.org/wiki/Distribution_(business)
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    Distinguishable from competitors' products

    Meet legal requirements for product and packaging

    Point of difference in service and supply of product.

    For a perfect product, perfect color.

    Forms of packaging:

    Specialty packaging emphasizes the elegant character of the

    product

    Packaging for double-use

    Combination packaging two or more products packaged in the same

    container

    Kaleidoscopic packaging packaging changes continually to reflect a

    series or particular theme

    Packaging for immediate consumption to be thrown away after use

    Packaging for resale packed, into appropriate quantities, for the

    retailer or wholesaler

    Branding

    Brand

    A brand is a name, term, design, symbol, or other feature that distinguishes

    products and services from competitive offerings. A brand represents the

    consumers' experience with an organization, product, or service.

    A brand has also been defined as an identifiable entity that makes a specific

    promise of value.

    Branding means creating reference of certain products in consumers mind.

    Co-branding involves marketing activity involving two or more products.

    Trademarks

    Significance of a trademark:

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    http://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Co-brandinghttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Co-branding
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    Distinguishes one company's goods from those of another

    Serves as advertisement for quality

    Protects both consumers and manufacturers

    Used in displays and advertising campaigns

    Conclusion

    To launch any new product like magazine in the market it is very important

    to make marketing plan of that product. To know the current position of the

    companies that is producing the same products and what consumers

    demand from them. To maximize their profit and capturing more marketshare proper analysis of each and every stage involved in marketing plan is

    very important. If the company not making marketing plan before launching

    any new product then there are maximum chances of getting loss.

    A marketing plan may be part of an overall

    business plan. Solid marketing strategy is the foundation of a well-written

    marketing plan. While a marketing plan contains a list of actions, a

    marketing plan without a sound strategic foundation is of little use. Behind

    the corporate objectives, which in themselves offer the main context for the

    marketing plan, will lay the 'corporate mission'; which in turn provides the

    context for these corporate objectives. At the last we can conclude that

    marketing plan is essential to made before launching any new product in the

    market.

    REFRENCES

    Marketing Management- By kotler, koushy and Jha

    www.wikipedia.org/wiki/Marketing_communications - 23k

    - 19 -

    http://en.wikipedia.org/wiki/Business_planhttp://en.wikipedia.org/wiki/Marketing_strategyhttp://en.wikipedia.org/wiki/Business_planhttp://en.wikipedia.org/wiki/Marketing_strategy
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    www.nationmaster.com/encyclopedia/Integrated-Marketing-Communications -

    51k -

    www.wikiscanner.nl/scan_nl_wikipedia_nl/zoek_organisatie/interface-

    marketing-communications - 434k

    www.semaphoresoftware.com/softwaresolution/offshore_software_product_dev

    elopment.htm - 43k -

    www.delivermagazine.com/topic/segmentation/ - 22k

    www.pcmag.com/encyclopedia_term/0,2542,t=dynamic+segmentation&i=42196,00.asp

    20

    http://www.wikiscanner.nl/scan_nl_wikipedia_nl/zoek_organisatie/interface-http://www.wikiscanner.nl/scan_nl_wikipedia_nl/zoek_organisatie/interface-