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    INNOVATIONVOLVO DO BRASIL AND THE

    CONTEXT OF THE BRAZILIANAUTOMOTIVE SECTOR

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    BRAZILIAN COMMERCIAL

    VEHICLE SECTOR ABC - SAO PAULO

    SCANIA

    MERCEDES (Plus Cars)

    FORD (Plus Cars)

    GM (Light Commercials, Cars)

    Toyota parts; VW Cars

    CURITIBA

    VOLVO + Renault Cars and Vans + VW/Audi

    SETE LAGOAS

    IVECO

    RESENDE

    VW

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    SHARE OF BRAZILIAN

    MARKET 16 TONNES PLUS

    MERCEDES 31.4

    VOLVO 13.5

    SCANIA 11.4 VW 26.5

    7.5 TONNES PLUS

    MERCEDES 31.00%

    VOLVO 7.14%

    SCANIA 7.00% VW 30.30%

    FORD 20.00%

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    PLANT INTEGRATION

    SCANIA

    Axle, Engine, Cab, Final Assembly of Trucksand Buses

    MercedesAxle, Engine, Cab, Transmission, Final

    Assembly of Trucks and Buses.

    VolvoEngine, Cab, Final Assembly of Trucks and

    Buses (Renault and Volvo)

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    VW RESENDE - LAYOUT

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    MODULAR CONSORTIUM

    7 Miniplants with Volkswagens partners

    Delga :Assembly of the cabin; Eisenmann : paint of the cabin; VDO : Interior

    trim of the cabin; Iochpe- Maxion :Assembly of the frame; Rockwell :

    Preparation and assembly of axles and suspension; MWM/Cummins :

    Preparation and assembly ofDashboard pre-assy

    Logistics and delivery is direct to each supplier Just-in-Time

    Final inspection is by Volkswagen, defect units are delivered back to the

    root of the defect

    The suppliers had to invest their own money in order to equip their mini

    plants. Volkswagen is going to pay for final delivered products

    By purchasing the final products of its suppliers / partners, Volkswagen

    also incrementally purchases their facilities. VW is mainly in the role of a

    supervisor, especially for quality and provides the interface to the market.

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    ANALYSIS

    Stakeholders argue it is successful

    However

    Limited flexibility/ Lower wages

    Less requirement for skills and training20 months toreach maximum competence

    Problems of Health and Safety (44 hours per week)

    Competes at lower end of market

    Regional manufacturerDevelopment costs (could not

    answer question)

    Low % of Women in production

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    ANALYSIS

    Local ProjectsSocial programmes

    Food wastage

    Positive DiscriminationDisabled

    Under privileged backgrounds

    Low unemployment in ResendeWe have no secrets here

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    MERCEDES

    Line production standard layout

    Brazilians from all continents, different races and religions

    work together to be simply the best axle manufacturers in

    the world.

    It is easier here to implement principles such asKanban, lower inventories; JIT in Germany than in

    ABC

    Trade Unions - It is our major problem I would say

    because every time we have a claim the companysays well we have VW in Resende they pay much

    less than you they have a work time 10% higher

    than you It is hours and the level of wages is lower

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    MERCEDES HR

    It is based on the history of Don Quixote and Sancho Panchez

    the Cervantes play. It is a creativity based programme.

    They have to go through the divergence way and the

    convergence way. The divergence way is the creativity

    process the Don Quixote and then they go on to onebased upon the profile of Sancho Panchez the reality of

    Sancho Panchez. So they have this multi-functional

    worker. Each worker has a different approachone comes

    from finance, one comes from production etc and so theyhave different approaches to understand the process and to

    the projectthey create the idea to make this project.

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    SCANIA SOUTH AMERICA

    Least Interesting

    Duplicates Swedish Plants

    Standard Layout

    Modular production

    Vertical integration

    ProjectsEducation and Training

    Least accommodating

    Best Hospitality.

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    VOLVO DO BRASIL -

    INNOVATION Regional/National Context

    Collaboarative inter-organisational learning processes

    Lean OrganisationUniversity of ParanaNetworks -

    Benchmarking

    Firm Specific Context

    Lean Production + Work Organisation + Brazilian Context

    Hybridization

    Toyota Production System + Volvo Work Organisation

    Lean = Re-organising Time and Space (Pot Plants)

    Work Organisation = Re-organising Labour (EAGs)

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    VOLVO DO BRASIL

    Culture

    a culture open to change and an attitude toinnovation totally different from that of its

    Swedish parent organization. The apparentfearless approach to the change processamongst blue-collar workers is linked to theeconomic climate in Brazil with its constant

    changes in inflation rates, fluctuating exchangerates and the regularity of negotiating and re-negotiating blue-collar wage rates in thefactory.

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    VOLVO DO BRASIL

    HYBRIDIZATIONBest of Toyota + Best of Volvo

    Borrowed ideas from Lean Institute

    Benchmarking (The Tugger)Sweden - EAGs

    Rotating TL

    Competence Pay

    Employee Involvement

    Uneven application

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    Lean ProductionBrazilain

    Style They began the process in August 2001 after the

    Production Manager had attended Lean Seminarsorganized through the Brazilian Lean EnterpriseInstitute (BLEI). They began by restructuring thematerial supply process and in so doing realizedthat the process, almost as a by-product, releasedsignificant areas of space. As the projectdeveloped it became increasingly organized

    around the triple axes of reductions in tied-upcapital; lead-time reductions and the releasing ofareas for new product lines.

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    MOBILE KIT PER CHASSIS

    PARTS FEEDING FOR TRUCK LINE

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    KITS FEEDING FOR CAB LINE

    SEAT KIT DASHBOARDKIT

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    KITS FEEDING FOR TRUCK LINE

    KIT FEEDING AND BUMPER ASSEMBLY ON THE SAME

    WHEEL RACK

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    TUGGERS FOR MATERIAL FEEDING

    Tuggers made from phased out forklifts by

    maintenance people

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    AFTERBEFORE

    Engine buffer between engine line and truck assembly line

    ENGINE FACTORY

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    CAB FACTORY-WELDING

    BEFORE AFTER

    Roof pre-welding station

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    CAB ASSEMBLY LINE

    BEFORE AFTER

    flow

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    TRUCK ASSEMBLY LINE

    BEFORE AFTER

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    RELEASED AREA = 33%

    FINAL ASSEMBLY LINE BUILDING

    TOTAL AREA : 11.664 m

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    BEST MANUFACTURE QUALITY INSIDE VOLVO GROUP/GLOBAL

    AUDIT SYSTEM

    CLOSE ZERO LEVEL OF MISSING PARTS

    HIGH PRODUCTION FLEXIBILITY

    BETTER WORK ENVIRONMENT

    HIGH TEAMS MOTIVATION

    BETTER COMUNICATION

    QUALITATIVE

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    TO FINISH INDUSTRIAL AREA

    TO CONSOLIDATE BASIS

    TO FINISH KANBAN WITH SUPPLIERS

    TO CONTINUE VISUAL MANAGEMENT

    TO DEVELOP IMPROVEMENT GROUPS

    TO INTRODUCE IN ADMINISTRATIVES PROCESSES

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    ANALYSIS

    Sweden

    Volvo Philosophy to Volvo Way

    Emphasis More on lean & less on Work Organisation

    Brazil Here the union is pretty tolerant and you can get

    away with a lot here that you cannot in in Europe

    Virgin labourUneven education levels

    Lean Production as yet to address issues of Labour

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    ANALYSIS

    Need to integrate into Global Production System

    Total TPS would have been A mess

    I like to think there is a special Volvo culture.

    Everybody is so proud of what they are doing andit is like a huge big family. You have that

    culture everywhere, but it is more nationalized. In

    Holland you (have) the Dutch Volvo family, in

    Belgium the Belgian Volvo family and so on. (Ex

    Managing Director, Volvo UK)

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    ANALYSIS

    Teamwork and lean thinking ideas gleaned from

    competitors, universities and research institutions

    were taken as the conceptual base by VdoB and

    (re)structured to suit local conditions in the Stateof Parana. What becomes clear is a pattern of

    development in which subsidiary organisations in

    developing economies make unique contributions

    to, and in so doing fully establish themselveswithin, integrated production systems in order to

    maintain a level of autonomy.

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    ANALYSIS

    To be able to maintain this competitive advantagethey also have to have production strategiesunderpinned by an export-orientated focus andcost- cutting projects in the distributive sphere. It

    became clear during the research visits to theCuritiba plant, that in order to maintain its positionin the global production chain VdoB not only hasto be constantly looking to innovate in the

    production arena, but they also have to beconstantly engaging with new marketopportunities in China and East Asia and to applythe cost-cutting techniques of lean thinking to post

    production and delivery areas