Test OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks

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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.

High Definition Network & Application Performance Management

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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.2

Rev. 04-01-2011

Corporate Overview• Founded in 1986• Publicly traded (NASDAQ: OPNT)• HQ in Bethesda, MD• 600 employees• Worldwide presence through direct offices and

channel partners

Best-in-Class Solutions and Services• Application Performance Management• Network Performance Management

Strong Financial Track Record• Long history of profitability• Annual revenue: $140M• 25% of revenue re-invested in R&D

Broad Customer Base• Corporate Enterprises• Government Agencies• Network Service Providers

About OPNET Technologies, Inc.

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Rev. 04-01-2011

Enterprise Customers (partial list)

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August 29-September 1, 2011

OPNETWORK is OPNET's annual

industry conference, focused on

advancing the state of application and

network performance management.

RSVP: opnet.com/opnetwork2011

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High Definition Application Performance Management

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Rev. 04-01-2011

Business Benefits of APM

High Availability• Keep systems and applications running 24x7• Quickly identify and resolve performance issues

Business Effectiveness

• Maximize business transaction effectiveness• Improve customer retention• Optimize use of existing resources, avoid over-spending

• Improve productivity of lines of business• Reduce cost and improve efficiency of the IT organization

Workforce Efficiency

“…the lack of performance and availability of critical and complex applications had direct and negative consequences on business productivity, business finances, and IT efficiency.” – Forrester Consulting*

* “Managing the Performance of Critical Applications,” Forrester Consulting, October 2010

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Rev. 04-01-2011

OPNET’s Unique APM Approach

Comprehensive coverage across domains• Pinpoint problem domain• Prevent finger-pointing

Production ready• Light-weight• Passive• Efficient storage• Auto-tuning

Extract salient information from vast datasets• Data mining• True correlation • Adaptive base-lining• Behavioral learning• Expert analysisCross-domain workflows and visibility

• Multi-domain views• Relate performance and forensic data• Contextual transitions

Fine-grained performance and forensic data• Root cause• Actionable information

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Rev. 04-01-2011

8

APM Workflow

Monitoring and Alerting• Dashboards and dynamic thresholds• End-user experience reporting• All users, all transactions

Triage• Localize problem to users/

transactions• Identify components of delay• Drill-down into specific domain

Troubleshooting• Leverage rich forensic data• Drill into individual transaction

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Rev. 04-01-2011

Detect Application Performance Problems• Proactively monitor from the end-user perspective

• View in terms of affected business group or location

• Leverage dynamic thresholding that understands normal behavior

HQ users are experiencing performance problems with “PeopleSoft”

All users are experiencing poor performance with “Email”

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Rev. 04-01-2011

Localize Problem

• Understand how each domain contributes to end-to-end delay

• Determine where to drill down to determine root cause

Peoplesoft

Red shows delay caused by the server

Peak is end-user response time

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Rev. 04-01-2011

Problem Localized to Server Domain

• Drill into Java, .NET, 3rd party, and custom applications

• Identify problems through correlation and deviation analysis–Deviation: what metrics are most out

of normal range?–Correlation: what anomalous

behaviors and metrics coincide?

Database utilization spikes when a particular Java Bean is most active

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Rev. 04-01-2011

Trace Transactions to Diagnose Root Cause

• Leverage forensic data: trace user transaction through application code

• Diagnose specific source of response time delay

Transaction trace finds the method “executeUpdate” is main source of user delay

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Rev. 04-01-2011

Problem with Web Application

• Discover and monitor web pages and business transactions

• Detect application errors and performance problems

Detect problems with specific web page family

Drill into slowest instances of the web page

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Rev. 04-01-2011

Troubleshoot Web Transaction• Drill into individual web page or transaction

• Diagnose root cause

Client PC is primary source of delay

Packet loss also high

Application is generating errors too

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Rev. 04-01-2011

Understand Scope and Structure of Applications

• Derive run-time anatomy of application from operational data

• Understand dependencies and identify unexpected relationships

Configuration error allows some transactions to bypass the load balancer causing uneven distribution

Layer-7 application map derived from run-time data

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Rev. 04-01-2011

Know Your Network

NetOne™

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Rev. 04-01-2011

NetOne Highlights

• Determine what has changed and analyze the impact

• Contextually launch into 3rd party tools

• Integrated with OPNET’s industry leading APM portfolio

• Detailed diagrams to accelerate issue resolution

• Proactively detect configuration problems before they disrupt operations

• Over 800 configuration checks, out-of-the-box)

• Automated security and regulatory compliance, including custom policies

• Broadest standards coverage: PCI, SOX, HIPAA, FISMA, NIST, CIS, NSA, Cisco Safe, more

• Vendor security advisories and OS end-of-life notices

• Detailed asset inventory

• Automatic, up-to-date, and professional network diagrams in Visio® format

• Physical and logical, multi-layer views

• Customizable diagrams that remember your manual edits

VISUALIZE

TROUBLESHOOT

AUDIT & ANALYZE

DIAGRAM

DISCOVER

• Single-pane-of-glass, real-time visualization of your network map

• Customizable dashboards for network health

• Alerts and device status

• Complete network topology, configuration, and connectivity

• Best layer 2/3 discovery in the industry

• Automated discovery with high-speed updates and low overhead

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Rev. 04-01-2011

Automated Network Diagramming

• Professional, up-to-date network diagrams

• Published in Microsoft Visio format

• Comprehensive, detailed views–Multi-layer physical connectivity–Detailed configuration information–Logical views: Layer 2/3, VPN,

OSPF, BGP, and VLANs–Custom annotations

• Easy-to-use, wizard driven setup

• Customizable Excel reports

Device Virtualization

OSPF Areas

Layer 2/3

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Audit, Security, and Policy Compliance • Reduce network outages

– Detect configuration problems before they disrupt network operations

– Automatically audit production network configuration with over 800 rules

• Automatically download new rules

• Ensure network security - 200+ security rules

• Compare current network devices with established “golden” configurations

• Verify managed service contracts (e.g., port admin. status)

• Additional Benefits and Features:– Broad coverage for PCI DSS, HIPAA, SOX, FISMA, CIS

and many more– Generate self-documenting, customizable reports– Leverage rule templates for rapid customization– Analyze ACLs, firewall policies, and other security controls– Leverage best practices from Cisco, AAA, NSA security

guidelines, and more– Trend audit results over time

Device OS Compliance

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Rev. 04-01-2011

Unified Network Visualization in NetOne• Real-time traffic, topology, and

status in a single, live view

• Centralized data from a broad scope of network devices and management tools

• Easily customizable diagrams

• Integrate with OPNET’s acclaimed Application Performance Management solutions and 3rd party tools

• Additional Benefits and Features:– Assisted troubleshooting to speed remediation of critical issues

– Configurable dashboards displaying key performance metrics

– Contextual launch of 3rd party tools from a common interface

– Automatic response to network events

– Direct access to devices to execute commands, and collect and display results

Customizable, Real-time Dashboards

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Rev. 04-01-2011

Predictor for NetOne• Predict the impact of network

growth, migration and change

• Plan for new technologies such as VoIP, VLANs, VPNs, IPv6, telepresence, etc.

• Optimize network capacity

• Validate backup capacity and configuration with survivability analysis

• Assess performance impact of configuration changes

• Analyze service availability and reachability

Potential Capacity Problems!

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Rev. 04-01-2011

Contact Information:

Name: Kevin GraysonTitle: DoD Account TeamE-Mail: [email protected]: 240-497-3000 X 2258Cell: (443) 994-2866 (personal)

Name: Scott DeViney Title: Associate Vice President, Federal Defense Solutions E-mail: [email protected] Work : 240-497-3000 X 2216 Cell : 703-623-8342 (personal)

28OPNET Confidential – Not for release to third parties © 2010 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.

mailto:[email protected]

mailto:[email protected]

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Test OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks