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O U R F O U N D E R S ' S T O R Y

It all started in 2010. Brian and Jamey Elrodwere eating dinner when the idea came.They were in a busy restaurant with a fussytoddler, trying to pay and leave but unableto reach their server. “Why can’t you just text them?” Jameyasked, holding her phone. “That’s a good question,” said Brian. Jamey scratched the idea on a piece ofpaper that night and left it on her bedsidetable. What if you could text a business? The Elrods had been serial entrepreneursas long as they’d been married — about 20years at this point — and a few previousventures had been highly successful. Theirgears were turning, they had recognized aproblem that needed a solution! You couldcall and email a business, but you couldn’ttext a business.

ABOUT TEXT REQUEST

They started researching apps andsoftware that might already solve thisproblem, and they found nothing. Theyexperimented with a mobile app andpotential partners, but were not satisfieduntil 2014, when they were introduced toRob Reagan. Rob had been a full-time softwareconsultant for 10 years, and worked for S&Pand ExxonMobil before that. He was good,the best in town the Elrods were told. Rob, Jamey, and Brian hit it off, and thethree partnered to create an onlinesoftware called Text Request that would letbusinesses manage text messagesprofessionally from a computer or tablet.Text Request launched in November 2014,in Chattanooga where all three partnershad grown up and already built successfulbusinesses.

F O U N D E R S ' S T O R Y | 2

DID YOU KNOW?...Text Request surpassed $1 millionin annual recurring revenue withno investing backers.

ROB REAGAN

L E A D E R S H I P I N F O

JAMEY ELROD BRIAN ELRODCo-Founder, Owner,Chief Executive Officerbrian@textrequest.com

Co-Founder, Owner,Chief Customer Officerjamey@textrequest.com

Co-Founder, Owner,Chief Technology Officer rob@textrequest.com

L E A D E R S H I P I N F O | 3

(from left to right)

O U R H Q T E A M

O U R T E A M | 4

KENNETH BURKEDirector of Marketingkenneth@textrequest.com

MATT HOLLANDDirector of Product & Projectsmatt@textrequest.com

HOWARD NELSONAccount Executivehoward@textrequest.com

JAMES HOLEKAMPCustomer Success Managerjames@textrequest.com

RAMEY MILLERMarketing Assistantramey@textrequest.com

CATHI SWANSONProduct Designercathi@textrequest.com

Text Request is an online text messaging software for business. Users login from any device tosend and receive texts using their current business phone numbers for applications such as sales,service, promotions, scheduling, reviews, and more. The platform allows for multiple users, meaningthe task of keeping up with client communications can be shared among multiple team members. Take a look at the features below to learn more about what's "under the hood."

PLATFORM FEATURES

F E A T U R E S | 5

We're proud to say that all productfeatures come with every account.

ALLOWS CLICK-TO-TEXTOur Click-to-Text buttons and SMS Chat widget let viewers text abusiness directly from their website, Google Ads, and more.

USES EXISTING BUSINESS PHONENUMBEROur tool works using a business's existing phone number, allowingcustomers to text or call a business using the same office line.

SIMPLIFIES BCC GROUP TEXTSGroup messages can be sent through our tool without users seeingthe recipient list or receiving group replies. Each response comesstraight to the business. Additionally, each text can be personalizedfor each recipient using our unique Group Merge feature.

Text Request offers a mobile app, an openAPI, webhooks, a Chrome extension, and a Zapier integration.

DID YOU KNOW?...

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A Q U I C K O V E R V I E W

T H E S T A T S | 6

T H E S T A T S

STATS ON STATS...

Want more stats? Click here to find more than100 stats about texting on our blog.

277,000,000 the approximate number of “texters” in theUnited States

26,033,333,333 the approximate number of texts Americanssend every day

216 PERCENT the percentage by which texts have grown inAmerica since 2010

2X MORE the amount of time spent on phones textingversus emailing

112.6 PERCENT the amount by which texting a prospect afterfirst contact may increase conversion rates

209 PERCENT how much higher texting response rates arethan phone call response rates

91 PERCENT the percentage of people who would ratherreceive a text than a phone call from a business

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L O G O D O W N L O A D