© (MMVIII) Leadership Press Avenue, LLC. All rights reserved, including translation. No reproduction or duplication, whole or in part, in any form or by any means without written permission from Leadership Press Avenue, LLC. For permission to reproduce, call 952-820-0360. TGIM WEEKLY AUDIO: Be 100% Accountable Thank God it’s Monday!™ Be 100% accountable for everything. Okay, that’s taking it too far— you’ve got to be kidding me, I can’t even get my own work done! Sure, marketing’s not getting it, and bookkeeping isn’t getting it, and management never understands what needs to get done. All those things you can say are complaints, but they don’t do any good. So ask bookkeeping for what you want directly. In a kind and logical way, explain to management exactly what you need, and convince them or let them convince you that it is or is not appropriate so you can move ahead. But be 100% accountable for the results of everything in your organization—that’s the only way that organizations work. So how do you do that? Point out and follow up, that’s the formula. When you see something that isn’t going well, point it out, follow up with it, and ask someone “Did that get taken care of?” That is your job. That’s everyone’s job to be 100% accountable! Have a great Monday! Roxanne © (MMIX) Leadership Avenue Press, LLC. All rights reserved, including translation. Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the ﬁrst week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com. *Transcription

TGIM WEEKLY AUDIO: Be 100% Accountable · you’ve got to be kidding me, I can’t even get my own work done! Sure, marketing’s not getting it, and bookkeeping isn’t getting it,

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TGIM WEEKLY AUDIO: Be 100% Accountable

Thank God it’s Monday!™ Be 100% accountable for everything. Okay, that’s taking it too far—you’ve got to be kidding me, I can’t even get my own work done! Sure, marketing’s not getting it, and bookkeeping isn’t getting it, and management never understands what needs to get done. All those things you can say are complaints, but they don’t do any good.

So ask bookkeeping for what you want directly. In a kind and logical way, explain to manage-ment exactly what you need, and convince them or let them convince you that it is or is not appropriate so you can move ahead. But be 100% accountable for the results of everything in your organization—that’s the only way that organizations work.

So how do you do that? Point out and follow up, that’s the formula. When you see something that isn’t going well, point it out, follow up with it, and ask someone “Did that get taken care of?” That is your job. That’s everyone’s job to be 100% accountable! Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

*Transcription