Thai Native Labour’s Thai Native Labour’s Workplace Learning in Workplace Learning in

ManufacturingManufacturing

Thai Native Labour’s Thai Native Labour’s Workplace Learning in Workplace Learning in

ManufacturingManufacturing

Poj PaniangvaitPoj PaniangvaitID : 502152009ID : 50215200911stst Year Project Year Project

CAMT KM Ph.D. ProgramCAMT KM Ph.D. ProgramCMUCMU

1/20081/2008

Rev : 1.00 on 31 May 08

1.Scoping• To study interesting factors that effect

to slow learning of native worker in northern part of Thailand that usually come from agriculture sector.

• Use sample from a factory from Sahapat Industrial Zone in Lamphun Province.

2.Literature & Critical Reviews

• Learning Theory– S-R Theory– Intelligent Learning Environment (ILE)– Intelligent Tutoring System (ITS)– Behavior Learning Theory*

• Knowledge Worker Productivity : The Biggest Challenge

• Workplace Learning and Learning Theory

2.Literature & Critical Reviews

• Stimulus-response theory , referred to - as S R theory, is a theoretical model of be

havioral psychology that suggests human s and other animals can learn to associate - a new stimulus the conditioned stimulus (

-CS) - with a pre existing stimulus - the unco nditioned stimulus (UCS), and can think, fe

el or respond to the CS as if it were actuall y the UCS.

2.Literature & Critical Reviews

• Intelligent Learning Environment (ILE) refers to a category of educational software in which the learner is `put' into a problem solving situation . A learning environment is quite different from traditional courseware based on a sequence of questions, answers and feedback .

2.Literature & Critical Reviews

• Intelligent Tutoring System (ITS)

2.Literature & Critical Reviews

• Knowledge Worker Productivity : The Biggest Challenge– Keywords

• Manual Worker• Knowledge Worker• Technology Worker

– Keys to improve of knowledge Worker• What is work?• R esposibility and independence• C ontinuous innovation• C ontinuous and balance of learning and teaching• I mprove output of knowledge worker• T reat knowledge worker as an asset

2.Literature & Critical Reviews

• Workplace Learning and Learning Theory– Author : Knud Illeris– Keywords

• Workplace Learning• Vocational Training• Adult Education• Qualifications

2.Literature & Critical Reviews

• Workplace Learning and Learning Theory

2.Literature & Critical Reviews

• Site Interviews– Manual Work– White Collar*– Supervisor– HR– Management

3.Methods & Methodology

• Methods– Interview the participants by using Root

Causes Analysis– Questionnaire that build from the interview– Find the correlation of the interesting factors– Creating the most suitable learning model to

balance with existing system and e-Learning to match each kind of workers

3.Methods & Methodology

• Methodology– Root Cause Analysis

• Ishikawa Diagram

Slow Learning

WorkersEnvironment

MachineManagement

Costs

3.Methods & Methodology

• S-R Theory

Environment

Organization

Response

Stimulate

Coming Worker

Sastifaction

3.Methods & Methodology

– KM Theory• Double Loops Learning• Fifth Discipline

– e-Learning• SCROM• ITS (Intelligent Tutoring System)• ILE (Intelligent Learning Environment)

4.Interviews &Questionnaire

• Factors effect Knowledge Learning in an organization Interviews– HR Supervisor– Production Supervisor

• Questionnaire 40 sets

4.Interviews &Questionnaire

• HR Supervisor’s Issues– Worker– Compensation– Organization Knowledge– Working Environment

• *Interviews Issues– Nowadays, most of worker not come from

agriculture sector

4.Interviews &Questionnaire

• Production Supervisor’s Issues– Compensation– Age (young/old)– Generation– Supervisor/Forelady(man)/Team

4.Interviews &Questionnaire

• Questionnaires Structure– Personal Data– Work Experience– Family Background– Working Environment– Team Relation– Organization Knowledge– ITS/ILE– Compensations– Sufficient Economy Philosophy– Open End

5.Results & Analysis• Questionnaires

– 40 Samples– Quality

• 1 Error (SP#34), 12 Incomplete• 3 Questions had not been answer over 2

samples (Q#2.2,5.2,8.2)

5.Results & Analysis• Questionnaire 1.4 (Cont.)

– Most of Workers have habitat in Lamphun

Workers' Habitat

0

5

10

15

20

25

30

1 2 3

Series1

5.Results & Analysis• Questionnaire 2.1 (Cont.)

– Most of Workers have work experience from other organization (3% of new comer).

Working Experience

3% 8%

76%

13%

1

2

3

4

5.Results & Analysis• Questionnaire 5 (Cont.)

– Most of Workers understand company knowledge

Organization Knowledge

0

5

10

15

20

251

2

3

4

Series2

Series3

Series4

Series5

Series6

Series7

Series8

5.Results & Analysis• Questionnaire 6 (Cont.)

– Even through 65% of sample are not used to computer, more than 80% of them prefer to have chance to learn and training with computer

5.Results & Analysis• Questionnaire 8 (Cont.)

– More than 70% of sample ever heard the story of Sufficient Economy Philosophy and 80% of them prefer to apply with their work life

5.Results & Analysis• Questionnaire (Cont.)

– Most of results in correlation are not significant (less than 30%).

6.Discussion & Conclusion

– Low significant of correlation factors, have to find other factors

– More specific in ITS/ILE– Sufficient Economy Philosophy may

be a basic of knowledge learning (believe in).

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