1 www.nesdb.go.th 13 กรกฎาคม 2559

Administration and Development of Information Exchange for Import, Export, and Logistics Division Thai Customs Department

24 September 2019

Thailand National Single Window

& ASEAN Single Window

Background and Governance Structure

NSW Overview 01

Thailand National Single Window updated status

NSW Implementation 02

Planning and Direction

The Way Forward 03

Sharing the experience

Challenges and resolutions 04

Thailand National Single Window

WWW.THAINSW.NET

The evolution of Thailand National Single Window

Multi Single Electronic Windows

ebXML/XML PKI/Digital Signature & other standards

2006

Customs EDI Services

UN/EDIFACT and XML

1998

ASEAN Single Window and other International cross-border data exchange

ebXML/XML PKI/Digital Signature & other standards

2011

National Single Window (Integrated Single Window)

ebXML/XML PKI/Digital Signature & other standards

2008

Isolated Organization

Face-to-Face Services

<=1997

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Electronic Information It is not just replacing paper

Standardized Information and

Document Harmonization is required

Submitted once

Single transmission to multiple destinations

Single Entry The single point of data submission

Single Window Features

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Driv ing Mechanism

for Thailand National Single Window

National Logistics Development Committee

Sub-committee on the National Single Window Administration and Development

Administration and Development of Information Exchange for Import, Export, and

Logistics Division

Policy for Development Strategy

System Management and Security

National Single Window Services Operator

Services Development and Creation Help Desk/Call Center

Policy Level

Management Level

Operational Level

Mission

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The Conceptual Model of Thailand NSW

Trading Communities

Web Self Registration Web e-Form (Trader and Agency)

Single Window Entry Community e-Tracking

National Standard Data Set

ASW / International Gateway Community Gateway and Partner Management

Message Process Orchestration & Transformation

Business Activity Monitoring

NSW Portal

NSW Primary Site

Web Browser

Web Self Registration Web e-Form (Trader and Agency)

Single Window Entry Community e-Tracking

National Standard Data Set

NSW Portal

ASW / International Gateway

Community Gateway and Partner Management Message Process Orchestration

& Transformation Business Activity Monitoring

NSW Secondary Site

Thailand National Single Window

VAN / VAS

Secure Networks

Secure Networks

Certification Authorities

BANK

Help Desk & Call Center

Global Trade

AEC International Single Window Connectivity

Secure Networks

Government Information Network (GIN) and Private Networks

Insurance

The Customs Department

The Board of Investment

Department of Fisheries

Industrial Estate Authority

Department of Foreign Trade

The National Bureau of Agricultural Commodity and

Food Standards

The Revenue Department

Department of industrial works

Department of Livestock Development

Department of Energy Business

Office of the Cane and Sugar Board

The Fine Arts Department

Department of Medical Sciences

Department of Mineral Fuels

Department of Agriculture

Department of Primary Industries

and Mines

Defence Industrial Department

Office of Atoms for Peace

Department of Land Transport

Department of Provincial

Administration

Department of Forestry

Department of Internal Trade

Electrical and Electronics Institute

Department of National Parks, Wildlife and Plant

Conservation

Port Authority The Thai Chamber of Commerce

and Board of Trade

Food and Drug Administration

Aeronautical Radio of Thailand Ltd.

Office of The National Broadcasting and

Telecommunications Commission

The Civil Aviation Authority of

Thailand

Rubber Authority of Thailand

Marine Department

Thai Industrial Standards Institute

Department of Disease Control

Department of Mineral Resources

Airports of Thailand Public Company

Limited

Social Security Office

02 NSW Implementation Thailand National Single Window

Trades > 100,000

The Participating agencies in the

National Single Window (NSW)

17

Commercial Banks Government Agencies

37 9,000

Entrepreneurs

~

~

Importers, Exporters, Transit Operators

Customs Brokers, Freight Forwarders

Shipping companies, Airlines

Marine Insurances

Private ports

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National Single Window in 2021

Shipping Line

Air Line

GHA/* TMO**

Importer

Exporter

Freight Forward

Customs Broker

Hauler

Insurance

Government Agencies

Bu

sin

ess S

tak

eh

old

ers

*GHA : Ground Handing Agent **TMO : Terminal Operator

NSW

NSW Operator

National

ITMX Financial transactions

Bank Bank Bank

Web Register e-tracking Developer Analysis

Help Desk / Call Center National Data Set

Automatic data exchange

37 Government

Agencies

Single Entry Form

B2B

Cargo and Land Transport

Regulatory SW

Maritime Regulatory SW

Air Regulatory SW

e-Permit/License

e-Payment

Purchase Management

Social Security System

NSW Operator supports the data submission through Single Window Entry

and manages the import, export procedures with the regulatory agencies using

Business Process Management

Delivery Management

G2G

e-Customs

B2G

e-Insurance

e-Cess

e-Customs

Cargo and Land Transport

Regulatory SW

Maritime Regulatory SW

Air Regulatory SW

e-Permit/License

Certificate of Origin (“CO”)

Certificate of Origin (“CO”)

ASEAN Single Window Regional Trade

e-Payment Global Trade Exchange

CA

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Single Entry for hazardous substances

importer

Department of Industrial Works

Department of Fisheries

Department of Livestock Development

Department of Agriculture

Office of Atom for Peace

1

2

4

5

Food and Drug Administration

Defence Industry Department

Department of Energy Business

3

Thai Customs Department

Agencies 8

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send application for marine insurance Policy

1 4

send marine insurance Policy

Insurance Companies

Single Entry for Marine Insurance Policy

Thai Customs Department

4

Importer

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Single Entry for Rubber export

Department of Agriculture

1

Exporter

Rubber Authority of Thailand

Application for Rubber Certificate (Before export)

Analysis data for Rubber

4 5

6

Private Laboratory (Certified by Department of Agriculture)

2A

2B

Request for rubber certificate

3A

3B

2C

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Single Entry for Rubber Export

Application for Customs LPI and CESS LPI (Before export)

1

Request for Customs LPI

Exporter Export declaration info.

5

Customs LPI data

CESS LPI data

CESS LPI data

Customs LPI data

2A

2B Request for CESS LPI

3A

3B

6

4A

4B

Department of Agriculture

Rubber Authority of Thailand

Thai Customs Department

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Single Submission of the Import Manifest

Ship Owner/Ship Agent

Port Authority of Thailand (Bangkok Port and Laem Chabang Port)

Marine Department

Thai Customs Department

1

2

2

2

Import Manifest

Import Manifest

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Single Submission of the Cargo Control Report

Exporter/Customs Broker

1

2

2

Cargo control report (Verified Gross Mass)

Port Authority of Thailand (Bangkok Port and Laem Chabang Port)

Thai Customs Department

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SUGAR RICE RUBBER

FROZEN PRODUCT

HAZARDOUS SUBSTANCES

Reprocessing…

2011 2012 2013 2014 2015 2016

2017

2018

2019 (May)

Statistics of e-Transaction

140,000,000

120,000,000

100,000,000

80,000,000

60,000,000

40,000,000

20,000,000

0

66,130,376 66,882,436 73,796,714 78,829,504

80,833,589 78,933,518

103,116,407

123,176,138

50,957,228

Top 5 electronic documents exchanged through National Single Window

1. Air way bill

2. Export declaration

3. Import declaration

4. Air cargo Manifest

5. License

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NSW e-Tracking

1 Input Reference No. / Scan QR Code

Choose country’s issuing License/permit 2

NEW S E R V I C E

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Government Agencies

Uploading Supporting Document

Entrepreneurs

NEW S E R V I C E

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03 The Way Forward Thailand National Single Window

2019 Planning and Direction

Business to Government

2

Single Entry Form for Sanitary and Phytosanitary Certificate

3

Single Entry Form for Certificate of Origin

4

Marine insurance Policy

Single Entry Form for hazardous substances 1

Business to Government

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send application for e-CO send approved e-CO

send application for e-CO send approved e-CO

The exchange of Single e-CO Application via NSW

Uploading Supporting Document

Bank (NPMS) ASEAN Economics Community(AEC)

Issuing Agencies

Exporter

upload/search supporting document retrieve supporting document information

search supporting document retrieve supporting document information

1 2

3

4

5

6

8

7

1.1 2.1

1.2 2.2

Relevant agencies

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The exchange of Single e-SPS Application via NSW

send application for e-SPS

Uploading Supporting Document

Exporter

upload/search supporting document

1 2

3

4

5

6

8

7

1.1 2.1

1.2 2.2

Relevant agencies Bank (NPMS)

ASEAN Economics Community(AEC)

send application for e-SPS

retrieve supporting document information

search supporting document

retrieve supporting document information

send approved e-SPS send approved e-SPS

Quarantine Agencies

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2019 - 2021 Planning and Direction

National Single Window Operator 1

Port Community System & Air Community System

Electronic Form E

Single Entry for license of agricultural products

The exchange of ACDD and e-SPS with AMS

Government services of import, export and logistics

2

3

4

5

6

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04 Challenges and Resolutions Thailand National Single Window

Challenges and Resolutions

Raise the managerial or administration level’s awareness to proceed with the tasks following the policy of THAILAND 4.0

Awareness

Review and revise the laws and regulations to eliminate the

redundant responsibilities among agencies

Laws and Regulations

Allocate the budget to the agencies to develop all electronic

transactions

Budget

Push forward the development of e-Payment by relevant agencies linking via NSW to facilitate the traders

E-Payment Push forward the NSW data linkage of some agencies to

complete for all their controlling goods

Elevation

Define the KPI for each agency to develop the application for permit/license linking via National Single Window

KPI

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CA Provider CAT & TOT & TDID ebXML

HTTPs

HTTPs

HTTPs/Lease Line

HTTPs/Internet

Bank & Insurance ITMX

HTTPs/GIN

ASW

AEC Community

NSW

Thai Customs Dept. and Other Government Agency

HTTPs/GIN

Mail/SMTP Mail/SMTP

Web Service HTTPs/ebxml

Web Service

Mail/SMTP

VAS 1 VAS 2 VAS 3

Mail/SMTP

Web Service

VAS 4

Shipping Line

Air Line

GHA/* TMO**

Importer Exporter Freight Forward

Customs Broker

Hauler Insurance

Web Application

VAS …..

HTTPs

Mail/SMTP

Web Service

HTTPs

HTTPs

The Architecture of National Single Window To Be e-Trade Facilitation of Thailand

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ASEAN Single Window

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ASEAN Single Window

Background and Concept for ASEAN single window

01

ASW : Development and Implementation

02

ASW: Challenges and Experience

03

Background and Concept for ASEAN single window

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In Line with the ASEAN Agreement

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ASEAN Single Window (ASW) Conceptual Model

9 National

Single Windows

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UN/CEFACT Recommendation No 33

World Customs Organization (WCO)

ASEAN Agreement to Establish ASEAN Single Window

Single Window Conceptual Model (ASEAN - ASW)

1. A Single Submission by Trader

2. A Single Processing of Data & Info

3. A Single Coordinated Consultation and Decision Making by the Customs

National Single Window

Banking Insurance

Transport Industry

ASEAN/ International

Link

Customs

Other Government

Agencies

Trading Community

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Single Window features

Single Entry

Standardized Information and

Document

Electronic Information

Submit once

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The evolution of Thailand National Single Window

1998-2006 2006-2008 2008-2010 2011-2015

ebXML/XML

PKI/Digital Signature

& Others

V

ASEAN Single

Windows and

other International

cross-border

data exchange

ebXML/XML

PKI/Digital

Signature

& other standards

III

Multi Single

Electronic

Windows

(G2B, G2G, B2B)

UN/EDIFACT

and XML

(Less paper)

II

Customs

EDI

Services

(G2B, G2G) ebXML/XML

PKI/Digital

Signature

& others

IV

National Single

Window

(Integrated Single

Window)

<----1997

Face-to-Face

Services

I Isolated

Organization

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Agenda Information

02

03

ASW : Development and Implementation

ASW: Challenges and Experience

ASEAN single window : Development and Implementation

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The Definition of ASEAN Single Window

ASEAN Single Window is

“The environment where National Single Windows of Member Countries operate and integrate.”

Source: Agreement to Establish and Implement the ASEAN Single Window

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ASEAN Governance Structures

ASEAN Summit

ASEAN Economic Minister : AEM

ASEAN Senior Economic Officials Meeting : SEOM

Coordinating Committee on the Implementation of the ATIGA : CCA

Sub-Committee on ATIGA Rules of

Origin: SC-AROO

ASEAN Directors-General of Customs

ASEAN Single Window Steering Committee :

ASWSC

Legal Working Group : LWG

Technical Working

Groups : TWG

Coordinating. Committee on

Customs : CCC

Customs Procedures and

Trade Facilitation Working Group:

CPTFWG

Customs Enforcement

and Compliance Working Group

: CECWG

Customs Capability Building

Working Group : CCBWG

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ASEAN Single Window Live Operation National Single Window with Cross-border Transaction

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ASEAN Single Window (ASW)

THAILAND

VIETNAM

MALAYSIA

SINGAPORE

1

4

2

5

INDONESIA

ATIGA FORM D Implementation,

since 1st January 2018 Additional documents ** Phytosanitary Certificate

** ACDD/export information

3

6

BRUNEI DARUSSALAM

7

CAMBODIA

Statistics of e-Form D sent to other ASEAN member states (1 Jan 2018 – 31 August 2019)

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Statistics of e-Form D received from other ASEAN member states (1 Jan 2018 – 31 August 2019)

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ACDD Development

Timeline (Provisional plan)

• At least 3 participating AMS should be ready to start testing by Sep 2019

• The implementation of the ACDD is approximately in 2020

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The Process Flow of e-Phyto Certificate

Timeline (Provisional plan)

• At least 2 participating AMS should be ready to start testing by July 2019

• The implementation of the e-Phyto is approximately in 2020

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ASEAN Single Window Staging Approach ASW Activity (tentative plan) 2019

Brunei has e-Form D live operation

Cambodia has e-Form D live operation

The Philippines and Myanmar will have the additional testing for e-Form D

The Philippines and Myanmar have expected to join the live Operation

Lao PDR has targeted to join the live Operation

Starting the ACDD testing phase between 3 exchanged ready

member states

Starting the C certificate testing phase between 2 exchanged

ready member states

Apr 2019

Jul 2019

Jul 2019

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Nov 2019

Sep 2019

Jul 2019

Dec 2019

Agenda Information

03 ASW: Challenges and Experience

ASEAN single window : Challenges and Experience

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How to Develop the System for Thailand Case

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Planning

• Gathering, survey and study the requirement from stakeholder related with Import Export and Logistics

• Provide the study result

• Provide the Action Plan for the data Linkage between the other government agencies and stakeholder

Analysis and Design

• Analyze the study result

• Provide the Business Flow (As-is) and (To-be)

• Specify the Condition to verify the data

Implementation

• Hardware and Software set-up and installation

• Provide the XML Schema refer to the data exchange standard i.e. WCO, ISO and UN/EDIFACT

• Implement the system refer WCO Data Model by using the ebXML, XML for data exchange protocol

Testing

• Testing the network connection

• Testing the ebXML Gateway

• Testing the Backend system

Maintenance

• Monitoring and evaluate the testing

• Maintenance and repair the Software and Hardware

Previous and Current Problems /Challenges

MIG is incomplete data to support all processes of e Form D such as invoice country that e

form D is the third country invoicing can be blank.

Each AMS uses the different technology such as using

different technical Specification

ASEAN did not specify the international standard. It made each AMS have the

discrepancy standard version

The delay or missing responses for the receipt of e Form D

The error of outgoing data has frequently found.

Lack of budget for the relevant agencies to develop the system

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1 2

5 6 4

3

What’s Going on ASEAN Single Window

Improving the quality of National Standard Data

Set

Increasing participation in single window

environment

To have all 10 AMS join the live-operation for the exchange of the

ATIGA e-Form D via the ASW

To test the additional Documents i.e. ASEAN Customs Declaration

Document (ACDD) and e-Phyto Cerificate via

the ASW

Enhancing cross-border data linkage with other single window systems in other region such as ASEAN+3 by exchange of Certificate of Origin

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Snapshot of NSW e-Tracking for status of e Form D

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Snapshot of NSW e-Tracking for ASW

Indonesia - Thailand Vietnam - Thailand

if you need more information…

http://asw.asean.org

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Thank You for your attention

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