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1insurer Suite delivers an integrated range of products and services. We have specialised in the insurance sector for over 25 years and have seen first-hand the huge changes and market pressures that insurers have had to respond to in that time. Changing customer expectations, competitive intensit y, economic cycles and legislative changes have combined to make the sector more complex than ever. 1insurer can help insurers rise to these challenges. THE 1INSURER SUITE The latest digital technologies provide access to 1insurer on the customer’s platform of choice Processing errors Direct costs Efficiency Customer satisfaction 1insurer Policy is a comprehensive, solution driven product, improving ef ficiencies by up to 20% and giving insurers ‘one-stop’ control over every aspect of how they interact with their customers. It supports new product definition and deployment, real-time rating, quoting, policy purchase and administration and reinsurance with fully integrated financials and billing. 1INSURER POLICY 1insurer Claims is an award winning highly configurable claims management solution built by claims users for claims users. 1insurer Claims can help reduce direct costs by up to 30% through automated processes, supplier management, forms and workflows. 1INSURER CLAIMS 1INSURER ANALYTICS 1INSURER CONNECT 1insurer Billing is a flexible hub for the automated billing and collections of monies enabling insurers to define, of fer and control an almost limitless range of payment options. Manage complex agent relationships and supply customers with choice and convenience with a solution pre-integrated with 1insurer Policy and Claims. 1INSURER BILLING 1insurer Analy tics is an integrated data master y solution for insurers providing at-a-glance executive dashboards, comprehensive insurance- sector analy tics, and pre-built and user- configurable metrics, from day one. Fully integrated with 1insurer Policy and 1insurer Claims or available standalone, this solution puts the right information in front of the right people at the right time. 1insurer Connect is a responsive, mobile 1st communications platform built for an ‘always-on’ digital world. Agents, customers and supply-chain partners can communicate on their ‘platform of choice’ wherever and whenever they wish, reducing costs through self-ser ve capabilities and increasing satisfaction through ‘on demand’ service delivery.

THE 1INSURER SUITE · Senior VP, Chief Claims Officer - Homesite Insurance 1insurer Ltd Forum 4, Parkway, Solent Business Park, Whiteley, PO15 7AD, United Kingdom T +44 (0) 1489 850

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Page 1: THE 1INSURER SUITE · Senior VP, Chief Claims Officer - Homesite Insurance 1insurer Ltd Forum 4, Parkway, Solent Business Park, Whiteley, PO15 7AD, United Kingdom T +44 (0) 1489 850

1insurer Suite delivers an integrated range of products and services. We have specialised in the insurance sector for over 25 years and have seen first-hand the huge changes and market pressures that insurers have had to respond to in that time. Changing customer expectations, competitive intensity, economic cycles and legislative changes have combined to make the sector more complex than ever. 1insurer can help insurers rise to these challenges.

THE 1INSURER SUITE

The latest digital technologies provide access to 1insurer on the

customer’s platform of choice

Processing errors Direct costsEfficiency Customer satisfaction

1insurer Policy is a comprehensive, solution driven product, improving efficiencies by up to 20% and giving insurers ‘one-stop’ control over every aspect of how they interact with their customers. It supports new product definition and deployment, real-time rating, quoting, policy purchase and administration and reinsurance with fully integrated financials and billing.

1INSURER POLICY

1insurer Claims is an award winning highly configurable claims management solution built by claims users for claims users.

1insurer Claims can help reduce direct costs by up to 30% through automated processes, supplier management, forms and workflows.

1INSURER CLAIMS

1INSURER ANALYTICS1INSURER CONNECT

1insurer Billing is a flexible hub for the automated billing and collections of monies enabling insurers to define, offer and control an almost limitless range of payment options. Manage complex agent relationships and supply customers with choice and convenience with a solution pre-integrated with 1insurer Policy and Claims.

1INSURER BILLING

1insurer Analytics is an integrated data mastery solution for insurers providing at-a-glance executive dashboards, comprehensive insurance-sector analytics, and pre-built and user-configurable metrics, from day one.

Fully integrated with 1insurer Policy and 1insurer Claims or available standalone, this solution puts the right information in front of the right people at the right time.

1insurer Connect is a responsive, mobile 1st communications platform built for an ‘always-on’ digital world. Agents, customers and supply-chain partners can communicate on their ‘platform of choice’ wherever and whenever they wish, reducing costs through self-serve capabilities and increasing satisfaction through ‘on demand’ service delivery.

Page 2: THE 1INSURER SUITE · Senior VP, Chief Claims Officer - Homesite Insurance 1insurer Ltd Forum 4, Parkway, Solent Business Park, Whiteley, PO15 7AD, United Kingdom T +44 (0) 1489 850

SOME OF OUR CUSTOMERSASIA PACIFIC

Avis Budget Group | IAG | LeasePlan | Suncorp | QBE

EUROPE

CISGIL | Direct Line Group | Hertz (Global) | Lloyds Banking Group

NORTH AMERICA

Fidelity National | Premier Prizm | Homesite | Mountain West Farm Bureau

Award winning products, independently acknowledged as delivering real customer benefit across multiple categories – choose a winning team.

Our clients are in 15 of the top 20 global insurance markets and 16 of the top 20 global insurance companies.

We save European insurers more than £100 million per annum (£50,000 an hour or £1,000 a minute).

Our software is used by the largest accident management company in Europe processing more than 750,000 claims a year.

Policy, Claims and Analytics software is in 8 languages used by over 30,000 people worldwide.

Since 2010, 1insurer has been recognised with 20 awards within six dif ferent award categories.

More than 5 million people in the UK have had their insurance policies processed by our software.

1insurer supports more than 200 insurers in multiple countries on a single installation.

1insurer manages approximately €100 million in total repair costs on behalf of AXA in France per annum.

Hertz uses a single ‘on premise’ implementation of 1insurer to operate across 12 countries

In Belgium our products handle more than half a million incoming calls and over 200,000 outgoing calls every year on behalf of 800 independent insurance brokers.

DID YOU KNOW? WHAT PEOPLE SAY

“Our implementation of Analytics has provided a strategic framework and immediate business value to our customers and Premier Prizm’s operations. It enhances our medical claims management process and service for our customers by providing key metrics and reporting of SLA results, helping manage their claims costs more effectively.”

Linda DiekmannPartner – Premier Prizm

“With 1insurer as our claims technology partner, we successfully implemented an end-to-end solution which is helping us access more granular claims data, provide greater levels of automation in the adjustment process, increase efficiency, reduce loss costs, and boost customer-centricity.”

Grace Hanson Senior VP, Chief Claims Officer - Homesite Insurance

1insurer Ltd

Forum 4, Parkway, Solent Business Park, Whiteley, PO15 7AD, United Kingdom T +44 (0) 1489 850 111 | E sof [email protected] 1insurer.com

INS034-09/16-UK

AN INDEPENDENT VIEWWe work closely with analysts to ensure our software is assessed independently.

“P&C insurers of all sizes are increasingly looking at replacement of core systems with a pre-integrated software suite as a platform for growth, transformation and innovation,” said Craig Weber, CEO of industry analyst firm Celent, a division of Oliver Wyman. “Multi-product solutions are becoming more important to insurers looking to modernise their core systems.”

“Hertz Claim Management International has worked with [1insurer] for six years on the build, roll out in 12 countries and ongoing development of our claims system. The key has been to build and maintain one flexible and responsive team utilising the strengths of individuals in both companies for project management, design, build, testing and implementation. This has enabled HCM to fulfil customer expectations and to grow and improve its services in a structured and cost effective manner. It is truly a partnership.”

David Voller European Claim Manager – Hertz Claim Management