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IPAC-CSO Education Day, May 8, 2014
The 3Cs of Leadership… in Our Clean Hands
Dr. Linda Pickard, PhD CEO, Pickard & Laws
905-824-2446 [email protected]
Profile: Linda E. Pickard Ph.D.
Award-winning instructor/adjunct professor, McMaster University;
designer of innovative leadership programs
Social media writing: twitter.com/lindapickard;
nkleadership.blogspot.com
Areas of specialty: neuro-leadership (applying brain science to
leadership behaviour), visioning, strategic thinking & planning,
leading change, executive coaching
President & CEO, Pickard & Laws
Hon. B.Sc.(Food Sciences), Dip. Nutr. (Public Health Nutrition),
M.Ed., Ph.D. (Educational Psychology, Toronto)
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Brain Politics: Social Needs Are Treated
Much the Same Way in Our Brains As Need
for Food and Water
Thoughts drive
emotions and
emotions drive
motion
6
Today’s Objectives
1. Explore the practice of leadership through three lens – charisma, character and confidence;
2. Within the frame of the 3Cs, identify how our “brain bugs” perpetuate biases and get in the way of new habits;
3. Add to your tool kit of effective leadership practices.
A Framework for Exploring
Leadership
3Cs: Charisma, Character and Confidence
3Ps: Passion/Purpose, Ponder and Practice
Emotional “Contagion” - Where
Leadership Begins??
True or False?
Leaders who focus on reason not
emotions are more effective.
If You are not “Loveable” (Warm) Can You
Survive on “Strength” (Competence) as a
Leader? “Lovable”
• Warmth
• Communion
• Trustworthiness
“Strong”
• Competence
• Credentials
• Confident
Charisma Concepts
• The Golden Circle – Start
with “Why”
• Purpose and Passion
• Fighting for a cause
• Warmth versus
competence
What
How
Why
What is Charisma?
• Greek word “gift”
• Religious connotation:
“of the spirit” and
“inspired”
• “Visionary”, “energetic”,
“unconventional”
• Beneficial in times of
distress (psychic,
political, economic,
ethical, religious)
Charisma is Top Leadership Quality
Across 67 Cultures
• Inspirational
• Positive
• Encouraging
• Motivating
• Confidence-building
- Globe Leadership
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Reason or Emotions? Loveable or Strong?
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Leadership Success Starts with the Big
“Why?” (Passion and Purpose)
The invisible leader is common purpose, the
One holding Many (means and ends).
-- Mary Parker Follett, early 20th century guru, In Prophet of
Management
Character Concepts
• Inner Theatre
• Narcissism ?? (NO)
• Openness
• Conscientiousness
• Humility
Ancient Instincts Make Us “Blind”
http://www.youtube.com/watch?v=AiAHlZVgXjk
Some People are More Sensitive Than
Others to the Environment
Character: How Your “Inner Theatre”
Shows Up and Leads the Way
More About Character
• Comes from Greek word
“engrave”
• Sum of deeply engrained
patterns of behaviour (“inner
theatre”)
• Acquired through genetics and
culture
• Shapes ideals, values, pattern
of information processing
• Used interchangeably with
personality
Debug:Find Your Inner Mandela
A “Yes…and” Culture Builds Resilience
Increases positive moods, opens up our minds
Leads to more creative connections, deeper
insights
Sustains a virtuous circle of engagement
– T. Amabile, et al, (Spring/Summer 2006), Emotions and Creativity
at work, Rotman Magazine.
Be Realistically Optimistic
• Take time to reflect
(sharpening attention)
• Be a PEA (Positive
Emotional Attractor) not
an NEA
• Be interested rather
than interesting
(relationship-building)
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Disasters Large and Small Reside in
Character: Antidote>>PONDER
Confidence Concepts
• Start a habit, not stop (what
fires together wires together)
• Observe and Imitate (peer
influence)
• Growth Mindset (fail fast, try
again)
• Tenacity (“Grit”)
• Deliberate Practice (doable
stretch goals, practice,
reflect, interrogative self-
talk)
Confidence and Competence: The
Paradox “Low”/Modest Confidence
• Aids in adapting to
environment
• Enables paying attention to
situation
• Catalyzes self-improvement
High Confidence
• Increases danger of narcissism
• Can lose touch with reality
• Can become morally
disengaged
Which Factor Motivates People the Most?
The Least?
1. Recognition 2. Incentives 3. Interpersonal support 4. Clear goals 5. Progress & small wins
The Glue that Binds:
Deliberate/Deep Practice
Considerable and specific practice that
focuses on tasks beyond current level of
comfort and competence
There is absolutely no evidence of a fast track
for high achievers.
Build Confidence by Stretching
Zone of Proximal Development
Foundation for Leadership Mastery:
3Cs and 4 Ps
• Charisma (a cause)
• Character (challenge
‘ostrich self’)
• Confidence (growth
mindset)
• Purpose and Passion
• Ponder
• Practice (deliberately)
Practice Lollipop Moments
https://www.ted.com/talks/drew_dudley_everyday_leadership
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