The airport of the futureRian BurgerACI Conference Austin, TX, October 10, 2009

(Wikimedia Commons)

Where are we at?Airlines

– Passenger numbers down– Airlines in trouble; mergers– No frills, little service

Airports– Decreasing aeronautical revenue– Focus on: Non-aeronautical revenue

How air travel has changed…Anticipation Celebration

Experience and service

Community send-off

Community welcome

Security Processing

ExperienceNo farewell No welcome

What happened tothe good ol’ days…

United Terminal, Burbank, CAL

Getting back to basics:

What is an airport?

It used to be all about flying

So actually, it’s mainly about

People and their Journeys

Some analogies

Of facilities / placesthat have focused on serving

people on their journeys

An Oasis

Oasis in Lybia (Wikimedia Commons)

The Jaffa Gate, Jerusalem, in 1911 (Wikimedia Commons)

A city gate

"Merrymaking at a Wayside Inn" by Pavel Petrovich Svinin, watercolor, early 1810s USA (Wikimedia Commons)

Wayside Inn

Refreshment

RecreationNATURE

Peace and quite - silence Conversation

GatewayMeeting place

Debate and gossip

Sanctuary (safety)

Trade

Promenade

Money lending (banking)

EducationLine of defense

Dancing

All kinds of services

Entertainment

Rest and sleep

RomanceFood and drink

Change of transportation

All too often it’s been

all about processes…

6:37 6:37

The dreaded peak hour…

How can we apply this thinking to our Airports?

The airport of the future will be…

A Living Building

Embracing ALL modes of transportation

With efficient transfers between them

Providing Hospitality and all services

Providing Recreation opportunities

and access to Nature

Living buildings

International Living Building Institute - ilbi.org

Living buildings

International Living Building Institute - ilbi.org

Embrace ALL modes of transportation

YVR

(There should only be departures)

Porter Airlines Terminal - Scott Associates Architects Inc.

Hospitality and Services

Vancouver Airport

Fairmont HotelMetroNaps

Recreation and Nature

Vancouver Airport – “Creek” area

Edmonton International Airport

Retail node with Active Living Wall

INT. ARRIVAL TO DOM. DEPART FLOWDEPARTURES & ARRIVALS LEVELS

Efficient transfers

Edmonton International Airport

INT. ARRIVALS TO TB DEPT. FLOWDEPARTURES & ARRIVALS LEVELS

Efficient transfers

Edmonton International Airport

In summary…

The terminal of the future

HospitalityNature

Entertainment

A LivingBuilding

Simple, quick and efficient processes

Recreation

Trad

e

It will still be super efficient

Edmonton International Airport

but…

It will be:

and their JourneysAll about People

Rian BurgerACI Conference Austin, TX, October 10, 2009