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8/3/2019 the art of business e-mails
1/23
Weo Hyw `b Iusndoss o*jhnfs
@shjh Of*Jofoomn& CfndHyw
8/3/2019 the art of business e-mails
2/23
]ehw ns hd o*jhnf0
Weo j`goyd }h~ `b }ynwndm fowwoys
Weo sodgoys njhmo& }ynwwod ofocwy`dnchff~
@}d qoys`dhfnw~ hdg }`ygs
Weo bhswosw cuyyodw }h~ `b `bbncnhfc`jjudnchwn`d
8/3/2019 the art of business e-mails
3/23
o*jhnf Chwom`ynos
]nwend weo bnyj foss b`yjhf/b`yjhf
@uwsngo weo bnyj b`yjhf/`bbncnhf
W` h enmeoy yhdkog qoys`d
W` h c`ffohmuo
W` h sui`ygndhwo
8/3/2019 the art of business e-mails
4/23
HIC `b hd o*jhnf
Yosqocw
Cuywso~
+/* Euj`y
8/3/2019 the art of business e-mails
5/23
HIC `b hd o*jhnf
Ce``so weo c`yyocw ]@YGS(
]ynwo OUHCWF^ }ehw ns johdw
YORNO] iob`yo sodgndm
8/3/2019 the art of business e-mails
6/23
YOJOJIOY
o*jhnf Sodgndm @qwn`d ns _suhff~
8/3/2019 the art of business e-mails
7/23
o*jhnf Wnqs hdg Wyncks * Qyoqhyhwn`d
Hwwnwugo< Q@SNWNRO
@ilocwnro/quyq`so< SQOCNBNOG
B@C_SG
GYHBW nw(
8/3/2019 the art of business e-mails
8/23
o*jhnf Wnqs hdg Wyncks * ]ynwndm
]ynwo cfohy ndb`yjhwnro S_ILOCW
C`q~ @DF^ weo suilocws yofhwog qoys`ds
Yocnqnodw-s dhjo w` io }ynwwod C@YYOCWF^
8/3/2019 the art of business e-mails
9/23
o*jhnf Wnqs hdg Wyncks * ]ynwndm
_so Q@SNWNRO fhdmuhmo
SE@YWOY sodwodcos f``ks J@YO ofomhdw
Q@NDWS b`y jufwn*quyq`sos/suilocws %hr`ng
dhyyhwnro }ynwndm.
8/3/2019 the art of business e-mails
10/23
o*jhnf Wnqs hdg Wyncks hgg `d
I`fg }ynwndm b`y wnwfos hdg suiwnwfos
_dgoyfndog/Nwhfncsodwodcos b`y ojqehsn|ndmcoywhnd johdndm/hcwn`d/snmdnbnchdco
8/3/2019 the art of business e-mails
11/23
o*jhnf @bbncnhf B`yjhwwndm
B`dw< Hynhf %royghdh& wnjos do} y`jhd.
Sn|o< 81
C`f`y< Ifhck
8/3/2019 the art of business e-mails
12/23
o*jhnf Snmdhwuyo
W` ehro C`yyocw