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The asset based approach to health and wellbeing in communities Monday 5 th November 2012 Birmingham www.assetbasedconsulting.net

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Page 1: The asset based approach to health and wellbeing in ... · The asset based approach to health and wellbeing in communities Monday 5th November 2012 Birmingham . ... • Using Appreciative

The asset based approach to health

and wellbeing in communities

Monday 5th November 2012

Birmingham

www.assetbasedconsulting.net

Page 2: The asset based approach to health and wellbeing in ... · The asset based approach to health and wellbeing in communities Monday 5th November 2012 Birmingham . ... • Using Appreciative

Trevor Hopkins

Freelance Consultant

Asset Based Consulting

Page 3: The asset based approach to health and wellbeing in ... · The asset based approach to health and wellbeing in communities Monday 5th November 2012 Birmingham . ... • Using Appreciative

Never doubt that a small group of thoughtful, committed

citizens can change the world. Indeed, it is the only thing

that ever has. Margaret Mead – US Anthropologist 1901 - 1978

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Introductions and outline • What are the ‘Deficit’ and ‘Asset’ approaches?

• “A glass half-full” • Principles, Values & Key themes

• “What makes us healthy?” • Evidence, Action, Evaluation

• How could this help us strategically? • How to develop the JSNA to include asset mapping

• Using Appreciative Inquiry to develop the H&WB Strategy

• Co-production for health

• Outcomes based commissioning

• How could this help us locally? • Appreciative Scrutiny

• Asset Based Community Development

• Community Health Champions

• Resilient Places

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A deficit approach

• Much of the evidence currently available to describe health

and address health inequalities is based on a deficit model

• This is a ‘pathogenic’ approach to health and well-being

• The deficit approach focuses on the risks, problems, needs

and deficiencies in individuals, families and communities

• Professionals then design services to ‘fix’ the problems

• As a result the community and individuals can feel

disempowered or can become dependent

• People become passive recipients of expensive services

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Features of a deficit approach

• Policymakers see professional systems or institutions as the

principal tool for the work of society

• In Public Health practice this approach has focused on ‘risky

behaviours’ and ‘lifestyle factors’

• “The collective term for these behaviours is the subject of

much debate, with professionals from different fields preferring

different terminology, each having a view about what is

pejorative and what is not.” (Clustering of unhealthy behaviours over time – King’s Fund , August 2012)

• Services are targeted at specific needs & problems,

communities and individuals become ‘segmented’

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An assets approach

• Values the capacity, skills, knowledge, connections and potential in individuals, families and communities

• It is a ‘salutogenic’ approach which highlights the factors that create and support resilience and well-being

• It requires a change in attitudes and values

• Professional staff have to be willing to share power

• Organisational silos and boundaries get in the way of people-centred outcomes and community building

• Never do for a community what it can do for itself

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Features of an assets approach

• Changing from servicing people’s needs to facilitating

their aspirations

• Redressing the balance between needs and assets

or strengths

• A shift in emphasis from the causes to ‘the causes of

the causes of the causes’

• A move from targeted to universal approaches

• Solutions that are developed by people and

communities not by specialists and professionals

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Key messages 1.

• Asset principles help us to understand what gives us

health and wellbeing in a new way.

• The theoretical and research evidence for the positive

impact of community and individual assets is well

known and at least comparable to that of more familiar

behaviour and life-style determinants of health

• Asset thinking challenges the predominant framing of

health as the prevention of illness and injury rather than

the promotion of wellness.

• Asset working can promote mental well-being which is

both a cause and a consequence of inequality and

physical ill health.

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Key messages 2.

• Work to improve health enhancing assets has not only to focus on the psychosocial assets such as resilience and confidence, but also on the social, economic and environmental factors that influence inequalities in health and well-being.

• Asset based approaches complement services and other activities that are intended to reduce inequalities in life chances and life circumstances and which meet needs in the community

• Assets are simultaneously an input, a measure and an outcome. This has implications for the design and evaluation of asset based working.

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A glass half-full:

http://www.assetbasedconsulting.co.uk/Publications.aspx

How an asset approach

can improve community

health and well-being

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The Principles

• Assets: any resource, skill or knowledge which

enhances the ability of individuals, families and

neighbourhoods to sustain health and wellbeing.

• Instead of starting with the problems, we start with what

is working, and what people care about.

• Networks, friendships, self esteem and feelings of

personal and collective effectiveness are good for our

wellbeing.

“Focusing on the positive is a public health intervention in its own right” Professor Sarah Stewart-Brown, Professor of Public Health at Warwick Medical School speaking at a conference on ‘Measuring Well-being’

19 January 2011 at Kings College

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Values for an Asset Approach

• Identify and make visible to health-enhancing assets in a community

• See citizens and communities as the co-producers of health and well-being rather than the recipients of services

• Promote community networks, relationships and friendships

• Value what works well

• Identify what has the potential to improve health and well-being

• Empower communities to control their futures and create tangible resources

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Key themes

The defining themes of asset based ways of working are

that they are:

• Place-based

• Relationship-based

• Citizen-led

...and that they promote social justice and equality

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“What makes us healthy?”

The assets approach in practice:

http://www.assetbasedconsulting.co.uk/Publications.aspx

• Evidence

• Action

• Evaluation

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Evidence 1.

• There is growing evidence for the importance of health

assets, broadly defined as the factors that protect

health, notably in the face of adversity, and for the

impact of assets based approaches

• Individuals do not exist in isolation; social factors

influence individuals’ health though cognitive, affective,

and behavioural pathways.

• The quality and quantity of individuals social

relationships has been linked not only to mental health

but also to both morbidity and mortality. It is comparable

with well established risk factors for mortality

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Evidence 2.

• Stress buffering – relationships provide support and

resources (information, emotional or tangible) that

promote adaptive behavioural or neuoroendocrinal

responses to acute or chronic stressors e.g. illness, life

events.

• Social relationships may encourage or model healthy

behaviours, thus being part of a social network is

typically associated with conformity to social norms

relevant to health and social care. In addition being part

of a social network gives individuals meaningful roles

that provide self esteem and purpose to life.

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Action 1.

• Assets require both whole system and whole

community working.

• Instead of services that target the most disadvantaged

and reduce exposure to risk, there is a shift to

facilitating and supporting the wellbeing of individuals,

families and neighbourhoods.

• It requires all agencies and communities to collaborate

and invest in actions that foster health giving assets,

prevent illness and benefit the whole community by

reducing the steepness of the social gradient in health.

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Action 2. • Asset mapping

• Toronto framework for mapping community capacity

• Joint Strategic Assets Assessment

• Timebanking

• Social prescribing

• Peer support

• Co-Production

• Supporting healthy behaviours

• Community development to tackle health inequalities

• Network building

• Resilient Places

• Appreciative Inquiry

• Asset based service re-design

• Assets – embedding it in the organisation

• Workforce and organisational development

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Evaluation

• To evaluate health asset based activities requires a

new approach. Instead of studying patterns of illness,

we need ways of understanding patterns of health and

the impact of assets and protective factors.

• Methods that seek to understand the effects of context,

the mechanisms which link assets to change and the

complexities of neighbourhoods and networks are

consistent with the asset approaches.

• The participation of those whose assets and capacities

are being supported will be a vital part of local reflective

practice.

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How could this help us strategically?

• How to develop the JSNA to include asset

mapping

• Using Appreciative Inquiry to develop the

H&WB Strategy

• Co-production for health

• Outcomes based commissioning

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Community asset mapping

The actual and potential assets of:

• Individuals – heart, head & hand

• Associations

• Organisations

In a community this can also include:

• The physical assets

• The economic assets

• The cultural assets

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Primary Assets

Secondary Assets

Potential

Assets

Analysis of community assets

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http://www.idea.gov.uk/idk/core/page.do?pageId=18364393

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Community asset mapping/JSAA

http://www.assetbasedconsulting.co.uk/Publications.aspx

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“Good organisations know how to preserve the

core of what they do best.

Preserving the right thing is key.

Letting go of other things is the next step”

David Cooperrider

Appreciative Inquiry

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Principles

Reflection – remembering times when our culture, values

and identity made us proud.

Affirmation - inquiring into those strengths and how we

can use them to create the future

Action – practical planning towards the future

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Characteristics

• Appreciative - AI looks for the ‘positive core’ of the

organisation and seeks to use it as a foundation for future

growth

• Applicable - AI is grounded in stories of what has

actually taken place in the past and is therefore

essentially practical.

• Provocative - AI invites people to take some risks in the

way they imagine the future and redesign their

organisation to bring it about.

• Collaborative - AI is a form of collaborative inquiry. It

always involves the whole system or a representative

cross-section of the whole system.

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The appreciative cycle

Define

Discover

Dream

Design

Deliver

Page 31: The asset based approach to health and wellbeing in ... · The asset based approach to health and wellbeing in communities Monday 5th November 2012 Birmingham . ... • Using Appreciative

...building the path as we walk it

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STOKE-ON-TRENT IS A VIBRANT, HEALTHY AND CARING CITY,

WHICH SUPPORTS ALL PEOPLE TO LIVE FULFILLING, INDEPENDENT AND HEALTHY LIVES

Healthy City: All children enjoy

the best start in life and

everyone will live longer and

healthier lives.

Vibrant City: Everyone will live,

work and play in an

environment which supports

them to live healthy and fulfilling

lives.

Caring city: Everyone is supported to

live independent lives with fair access to

high quality integrated health and social

care services when needed.

CITY OF STOKE-ON-TRENT MANDATE FOR HEALTH AND WELLBEING 2020

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Starting Well:

Children flourish

and feel loved,

valued and safe

Developing well: Everyone is able to achieve their potential and enjoy maximum independence and positive mental wellbeing

Working Well: Business thrives in the city and everyone has opportunity to be involved in meaningful activity (work, volunteering, caring)

Living Well: Everyone lives in a good quality home, in an area which they like and in an environment in which they feel safe across all generations

Staying well: Everyone has access to preventative health and wellbeing services and are supported to live healthy lives

Ageing Well: Everyone has a positive experience of ageing in the City and people are supported to live independent, inclusive and fulfilling lives throughout the life course

Achieved through:

X% less children live in poverty

X% Improvement in teachers identifying children as ready for school

X% children breastfed until at least 6 – 8 weeks of life

% reduction in low birth weight babies

Achieved through:

Improved levels of satisfaction with life

Reductions in number of NEETs

Reductions in pupil absence

Reduction in the number of 15 year olds who smoke

Reduction in number of hospital admissions as a result of self-harm, unintentional and deliberate injuries in under 18’s

Achieved through:

% increase in volunteering/community champions activity

Reduction in sickness absence rates

% increase in number of people with LTC in employment – including people with a mental illness or learning disability

Achieved through:

% of greenspace in the City is rated good quality and is accessible

All major plans for regeneration of the City are subject to an HIA

% reduction in fuel poverty

% reduction in statutory homelessness

social connectedness

% self-reports of feeling safe in the community

Achieved through:

Increase in literacy and numeracy in adult population

improved health related quality of life for older people

% reduction in hip fractures in older people

Reduction in number of falls and injuries in over 65’s

Achieved through:

x % reduction in smoking prevalence

x% reduction in obesity

x% reduction in hospital readmissions for LTCs

Reduction in number of excess winter deaths

Strategic Outcomes

Healthy City: Children will enjoy the best start in life and everyone will live longer and healthier lives

Vibrant City: Everyone will live, work and play in an attractive environment which supports them to live healthy and fulfilling lives

Caring City: Everyone is supported to live independent lives with fair access to high quality integrated health and social care services when needed

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Co-production

“Co-production means delivering public services in an equal

and reciprocal relationship between professionals, people

using services, their families and their neighbours. Where

activities are co-produced in this way, both services and

neighbourhoods become far more effective agents of

change.”

The Challenge of Co-production – David Boyle & Michael Harris, December 2009

“Services do not produce outcomes – people do.”

Co-production and social capital; the role that users and citizens play in improving local

services – Jude Cummings and Clive Miller – October 2007

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The principles of co-production

• Recognises people as assets

• Build on peoples existing capabilities

• Promote mutuality and reciprocity

• Build peer support and social networks

• Break down barriers

• Facilitate rather than deliver

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Co-production of health & well-being

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Co-production for health

• Exploit the opportunities created by

the integration of public health and

local government.

• Use the new structures, approaches

and democratic accountabilities to

deliver public health outcomes and a

reduction in inequalities.

• Maximise the new commissioning

structures to improve health outcomes

and reduce inequalities when money

is tight.

http://www.sph.nhs.uk/sph-documents/local-government-colloquium-report

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Key messages

• Use the transition to start to develop a new co-production model for

health and wellbeing.

• Establish focused, agreed priorities which have meaningful

outcomes for all partners.

• Use intelligence dynamically, creatively and succinctly and in

relevant forms for different audiences.

• Promote an asset based approach to communities to understand

and harness their assets and resource.

• Adopt a new approach to partnership and leadership whilst building

on what has worked.

• The public health workforce has to change – a new business model

needs adopting that is pragmatic, practical and delivers solutions to

commissioners and providers.

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Outcomes-based commissioning

• The transformative potential of co-production and assets

approaches is not best served by traditional procurement

models.

• The approach of co-production can be incorporated

across the entire commissioning framework.

• Providers are usually contracted to deliver a service

defined by its inputs and outputs with little reference to

wider outcomes

• There is little or no requirement to identify and build on

assets and capacity within the community

• Commissioning should be designed around outcomes

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Combining commissioning &

co-production • The commissioning framework defines long-term

outcomes

• Potential providers are incentivised to be innovative and

flexible about achieving outcomes

• Co-production is specified as an approach that providers

must develop

• New providers can emerge

• Commissioners can specify that providers develop

preventative approaches to service delivery

• Wider social and environmental outcomes can be built

into the assessment of value for money

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Bringing it together

Kirklees Mental Health Partnership used an outcomes-based specification for the

mental health advocacy service and mental health carers’ options service.

• The providers were required to base the service on the ‘principles of co-

production’ and recognising ‘the assets of the individual’.

• The specification sets out a number of expectations of the service. It set out that:

people will not be seen as passive recipients of the service; that they have ‘assets

with value and expertise’; they will be enabled to ‘explore their potential to the

fullest, push the boundaries, take risks and maintain or regain increasing control

over their daily lives’.

• The six co-production principles underpin the specifications, and each one

details the expected outcomes under those headings.

• The service is monitored through a consultative forum with 50 per cent

representation of service users and 50 per cent from the different agencies, using

quantitative data on client details, a framework of personal, community and

economic outcomes

www.yhip.org.uk/silo/files/mental-health-carers-options-service--service-specification.doc

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How could this help us locally?

• Appreciative Scrutiny

• Asset Based Community Development

• Community Health Champions

• Resilient Places

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Appreciative Scrutiny

• By using a solution focused

perspective participants in the

inquiry could see how successful

tobacco campaigns have been

with non-smokers.

• Public sector tends to focus on

negative behaviour and looking

at ways to change this, rather

than looking at the positives.

• That Appreciative scrutiny can

energise officers, politicians and

residents when working together

on an issue.

http://www.cfps.org.uk/domains/cfps.org.uk/local/media/downloads/L12_658_CIFPS_Appreciative_Scrutiny_FINAL_Sept_2012_for_web.pdf

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Asset Based Community Development

The C2 Connecting Communities Project

• Locating the energy for change: through

face-to-face conversations, door knocking,

meetings with local groups and

associations, finding the (small) group of

people who could initiate and lead the

community

• Listening events: co-hosted by the

community and the agencies, the

professionals listened to what was positive

on the estate, what the community thought

the priorities were and what needed to

change

• Creating places and spaces for residents

to connect, build relationships, have

conversations and share knowledge, and

encouraging local activities such as street

parties, outings, raffles and so on

• Co-learning: through conversations and

open discussions communities and staff

came to realise that they both have the

same aims and they need each other if they

are to realise those aims

• Learning from similar areas that have been

successful: residents and agency staff

visited other estates to see what could be

done and to be inspired by the possibilities

– they now host many visits from developing

communities

• Challenging the negative image of the

estate, held by both residents and staff, so

that they all believed they could make

changes

• Supporting the community to lead the

partnership and to determine what the

priorities were and what would work.

http://www.healthcomplexity.net/content.php?s=c2&c=c2_background.php

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Community Health Champions

• Altogether Better has developed an

award-winning, evidence based

approach to engaging and supporting

individuals in communities to become

Community Health Champions.

• Their ambition to to work to create

social value by unlocking the assets

and resources of individuals and

communities to create healthier

communities and better quality health

services.

• Work together to activate the full

potential of Community Health

Champions to improve the health and

well being of their communities

http://www.altogetherbetter.org.uk/amazing-stories-collection

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Resilient Places “At the beginning of autumn, the Jewish community

celebrates the festival of Succos, translated as

Tabernacles - with its many colourful laws and customs.

One of those customs involves using a type of pine, a

type of fern, called cypress.

This story begins as much as twenty years ago at the

end of Succos. As we had done for many years

previously, we discarded all the cypress we had used

for the festival and thought no more about it.

Unbeknown to us, a branch of cypress has escaped the

black bin bag, and seeded itself in the crack between

the paving stones in our garden. Without anyone

knowing a tree began to grow which is now over 30 feet

tall.

The years passed. Our family grew, our community

grew and the tree grew. Good times came and went

and times of trial and difficulty came and passed.

Throughout it all, I tried my hardest, somehow trying to

control a life that no-one can ever control.

The tree is a gift G-d sent me to teach me just that. It

grows and flourishes without me. I didn’t plant it, I didn’t

tend it, yet its beauty and power is there for everyone to

see. It’s G-d’s way of reassuring me that He can do so

much without me and that He takes control of that

control which will always elude us.”

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Postscript – An ‘ill wind’

A day after the picture on the front of this report was taken, it was gone. The tree, which had inspired Mrs

Gardner, her friends and family for so many years had been felled. Unseasonably bad weather in early April

2012, including strong winds, had unsettled the roots and it was threatening to fall down in the direction of the

adjoining College buildings. The photograph shows it was already starting to lean.

A pessimist would doubtless say this was something of a ‘bad omen’, giving a lie to the appreciative message

inspired by the tree’s remarkable development from the seeding of a discarded branch. However it is

interesting to note the diametrically opposite view was taken.

Mrs Gardner and others involved in the consultation process, remarked on the poignancy of the tree’s demise

so soon after it was used as a powerful metaphor for the consultative process on improving health and well-

being in a cohesive, faith-based community. The growth of the tree was an allegory for those things in life that

individuals can’t control but which can be achieved against the odds by a combination of pulling together,

positive thinking, and the strength drawn from shared faith, values and beliefs.

After surviving many storms the final wind had blown, the axe had fallen and the tree was a thing of the past.

But its message survives and will linger in the memory of many. It is an enduring message of hope against

adversity and the inspiration that can be drawn from the world around us. This is a recurring cornerstone of

Jewish teaching and appreciative thinking, illustrated just a few hundred yards from where the story of the tree

had been told.

The message had been delivered – the tree had served its purpose.

Resilient Places

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It takes everyone to build a

healthy, strong and safe

community.

“The asset approach is a set of values and principles and a way of thinking

about the world.”

www.assetbasedconsulting.net