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The Association Success Toolkit
7 Strategies to Get More Done and Grow Your Association!
Why Is It So Difficult toGet Anything Done?
• Too Much to Do
• Not Enough Time
• Inadequate Resources
• Distractions & Interruptions
• Lack of Focus
Association Success Strategy #1:
Get Out of Your Own Way!
Success Is a Moving Target
Success Is a Moving Target
The Power of Association
“You are the average of the
five people you spend the
most time with.”
- Jim Rohn
Problem People
• Nay-Sayers
• Captain Bringdown
• “It Won't Work Because...”
• “Yes-Men”
• We’ve Always Done It This Way…
Surround Yourself With
• Role Models in Your Profession
• Successful People
• Positive People
• People Willing to Try New Things
Mastermind Communities
• In-Person Groups
• Virtual Groups
• Membership Sites
• Personal Board of Directors
Exercise
What will you do to make sureyou create the best possible
mindset for success?
Association Success Strategy #2:
Claim Your “Place in the Cosmos”
Why Are You in Business?
• I Like What I Do
• It’s What I Went to School For
• Everyone in My Family Does This
• I Want to “Create an Industry”
The Only Good Reason…
There exists an unmet need fora product or service that canbe developed and delivered
affordably, effectively, and profitably
Three USP Questions
1. What is different about what you provide or how you provide it that sets you apart from your competition?
2. If you closed up shop tomorrow what impact would it have on your members’ lives?
3. Why should prospective members join and become active in your association versus all the other options they have?
Unique Selling Proposition
1. Price
2. Location
3. Convenience
4. Market Segment
5. Specialist
6. Generalist
7. Process
8. member Need
9. Service
10. Support
11. Free Shipping
12. Guarantee
13. Supply and Demand
Your USP Must Be...
1. Sustainable
2. Defensible
3. Believable
4. Desirable
Business Reinvention
• Businesses Are Dynamic
• What Is Your Core Business?
• Reinvent But Don’t Lose Perspective
Reinvention Traps
• Beware of Bright Shiny Objects
• Just Because You Can Do Something…
• Monkey See, Monkey Do
• Consider the Source
Reinvention Traps
“You get into real trouble
when you start believing
your own propaganda.”
- Bob Wohlford
Exercise
How will you position yourselfto be truly unique, connect
with your audience, and standout from the competition?
Association Success Strategy #3:
Create an Empowered Environment
If It’s Not a Core Competency…
• Eliminate
• Automate
• Outsource
Why We Can’t Get It All Done
• Not Valuing Time Properly
• Tolerating Interruptions
• Being Too Accessible
• Not Focusing on Core Competencies
• Too Much Mental & Physical Clutter
• Focusing on “Soft” Goals
Train People on How to Interact
• No Such Thing As a Minute
• Taxi Meter
• E-Mail Once or Twice a Day...or Never!
• “Quiet Time”
• No Unscheduled Incoming Calls
Schedule Calls with vCita
2 Keys to Success
1. “Good Enough” is Good Enough
2. “Done” is Better Than “Perfect”
Give Yourself a Break!
• Within the Day– 90 On, 15 Off
• Throughout the Year– Big Vacations
– Mini Vacations
• In Your Life– Teachers’ Sabbaticals
Exercise
What can you do to create an empowering, productive, and energized work environment?
Association Success Strategy #4:
Embrace the Current Reality
Patterns
Barometer
Knee Injury
SAT Scores
Predictive Causal Unexplainable
Studying
Floods
Allergies
Woodpeckers
Pineapples
Patterns
1. Recognize Existing Patterns
2. Break Patterns That Are Unproductive
3. Be Unpredictable and Open to New Ideas
4. Anticipate Patterns That Might Affect You
5. Understand How Patterns Affect Behavior
Cycles
Seasons
Life and Death
Natural Manufactured Imposed
Diets
Fashion
Management
Traffic Lights
Elections
Taxes
Cycles
1. Recognize Natural Cycles
2. Create Manufactured Cycles
3. Implement Cycles That Improve Productivity
4. Recognize Cycles Outside the Organization
5. Understand How Cycles Affect Your Position
Audio Technology
• Wax Cylinders
• 78 RPM Records
• 45 RPM Records
• LP Records
• 8-Track Tapes
• Cassette Tapes
• CDs
• MP3 / iPod
Video Technology
• VHS
• DVD
• Blu-Ray
• HVD
Video Distribution
• Blockbuster
• NetFlix
• Big Red Box
• Hulu
Communications
• Letters
• Phone Calls
• Fax
• Texting
Advertising
• Newspapers & Magazines
• Banner Ads
• SEO & PPC
Advertising
• TV Commercials
• DVR/Tivo
• Product Placement
• Ads on Replay Sites
Exercise
What patterns and cycles are affecting your business and how can you utilize
this knowledgeto get tangible results?
Association Success Strategy #5:
Shout It From the Mountaintop!
The Four Ms of Marketing
1. Message
2. Market
3. Media
4. Moment
Marketing Strategy #1:
Focus on Benefits Instead of Features
Marketing Strategy #2:
Look for Examples OutsideYour Own Industry
Marketing Strategy #3:
Walk to the Edge of the Abyss
Our Association Offers…
• Conferences & Educational Events
• Networking Opportunities
• Monthly Magazine
• Legislative Advocacy
The “Feature Puke”
Conferences & Educational Events
…to give them proven cutting-edge strategies guaranteed to make them more money
What They Really Want
Networking Opportunities
…to find solutions to the problems that are that are keeping them awake nights while their competition moves in on their customers
What They Really Want
Monthly Magazine
…packed with innovative and easy-to-implement strategies to send their bottom line through the roof
What They Really Want
Legislative Advocacy
…to keep the government from reaching into their bank account and stealing their hard-earned money
What They Really Want
Blue Marker – Yellow Marker
Highlight in BLUE If It’s About…
• You
• Your Association
• Your Products or Services
• Your Staff
• Your Location
• How Long You’ve Been Around
Blue Marker – Yellow Marker
Highlight in YELLOW If It’s About…
• Your Members
• Their Business
• How It’s Going to Help Them Make Money
• Keeping Them Out of Jail
• The Experience of Working With You
Blue Marker – Yellow Marker
Bottom Line:
If You Turn BLUE to YELLOW
Then YELLOW Turns to…
$$$ GREEN $$$
12 Components of an Compelling Message
1. Specific Purpose
2. Killer Headline
3. Clear Statement of Value
4. Compelling Story
5. Irresistible Offer
6. Overcoming Objections
7. Testimonials
8. Better Than Risk-Free Guarantee
9. Definite & Urgent Call to Action
10. Multiple Ways to Respond
11. Bonuses
12. A "P.S." Restating The Offer
Exercise
What are the key benefits you offer and how can you position them effectively for maximum
response?
Association Success Strategy #6:
Build a Foundation for Success
Eliminate…
• Unnecessary Tasks
• Unproductive Tasks
• Unprofitable Tasks
How to Get Real Traction:
• Standardization
• Documentation
• Automation
• Staffing
Why Have a Process?
• Consistent Delivery of Products/Services
• Facilitates Training of New Employees
• Makes It Easy for Backup Coverage
• Easier to Fix Process Gaps
Automation
You Can’t Automate a Process That Doesn’t Exist!
Why Automate Your Processes?
Computers Don't...
• Call In Sick
• Have Childcare Issues
• Have Personal Problems
• Take Vacation
• Draw a Salary
Why Automate Your Processes?
In All Fairness, Computers Do...
• Crash
• Get Viruses
• Act “Temperamental”
• Behave Unpredictably
What You Should Look For?
• Multi-Step, Multi Media Campaigns
• Consistent Follow-Up
• Niched Marketing Campaigns
• “Set It and Forget It”
• Integrates with Internet Marketing Tools
Consider Outsourcing
• Non-Mission-Critical Tasks
• What You Could Do While Watching TV
• Not Related to member Satisfaction
Where to Outsource
• Upwork
• 99 Designs
• Fiverr
Upwork
Upwork
Upwork
Upwork
Upwork
Upwork
99Designs
Fiverr
Fiverr
Fiverr
Fiverr
Hire the Right People
95% of People Surveyed Think They’re Smarter Than Average
Staffing for Success
1. Post a Job
2. Review Hundreds of Resumes
3. Phone-Screen Candidates
4. First & Second Interviews
5. Background Check
6. Extend Offer
Standard Staffing Sequence
Staffing for Success
If you’re interested in this position, DO NOT reply to the e-mail listed in this posting.
Staffing for Success
Staffing for Success
Staffing for Success
Staffing for Success
Staffing for Success
To submit an application, please click here…
Staffing for Success
Staffing for Success
• Why is this position of interest to you?
• What applicable experience and education are you bringing to the table?
• Tell us your strategies for effectively handling aggressive deadlines on multiple projects.
• Out of all the applications coming in, why would we want to hire you?
Application Questions
Staffing for Success
Because we place a high value on quality work, as do our customers, submissions containing spelling errors and typos will not be considered.
We’re very serious about this - please look over your responses carefully before submitting them.
Tell us your strategies for effectively handling aggressive deadlines on multiple projects.
• Time sensitive assignments are to be diligently to me.
• Time management and the ability to work own my own was a must. Excuses where not an option.
• Most importantly is to stay focus and organized.Its best to remember you are to complete a job or task.And also to have everything needed to complete such projects to lessen unnesscay interruptions
Actual Applicant Responses
Actual Applicant Responses
Out of all the applications coming in, why would we want to hire you?
• I am maticulous in everything I do.
• I am looking for a stabled job where I can build a career
• Although I did not finish my degree, I studied as an Englist major, so my proofreading and editing skills are top notch.
• 459 Clicked Link for More Info
• 85 Clicked Link to Survey (18.5%)
• 55 Completed Survey (64.7%)
• 5 Selected for Interviews (9.1%)
• 4 Showed Up (80%)
• 1 Offer
Admin Posting Results
Productivity Strategy #7:
Take Action!