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ACI RICH Forum, “Residents Living Well in MPS – not a hospital, but home…..20 March, 2017.
The Birth of the Henty Heirlooms
Existing Issue
We needed a co-design approach to working with our residents and their
carers / families
Invitation to all residents and
carers “what would they
like to see…?
Planning and Implementation • Informal style meetings,
well attended
• Brainstormed with residents and carers
• Shared afternoon tea and get together with residents, carers and staff
• Quarterly Newsletter published
Achieved good outcomes Improved communication & relationships
Maintaining links with the community
What is a Henty Heirloom? Residents and carers defined
how and what the group would look like Residents and carers
developed the name “Henty Heirlooms”
They determined the: format, content, approach and prioritisation of
key initiatives to improve the environment and services available
Outcomes sustainability and Embedding Change
Birthdays
BBQs
Outcomes sustainability and Embedding Change
Pets
First place at the Show!
Take Home Message
Provide holistic person-centred care encompassing the individuals physical, spiritual
and emotional well-being in a home-like environment
