2014 Annual Report

The Center for Family Safety and Healing

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To Our Valued Stakeholders,

In January 2015, we launched Where’s The Line?, a first-of-its kind bystander public education

campaign. We chose bystanders because people are three times as likely to intervene after seeing

a bystander campaign.

The resources of the campaign will educate the general public, answer questions and triage

requests to the appropriate services. Bystanders can also anonymously and confidentially call

(844) 234-LINE, text 87028 or send an instant message via FamilySafetyandHealing.org with

questions or concerns. The Information Coordinator is available Monday through Friday from

12:00 p.m. to 8:00 p.m. The line does not replace 911 in case of an emergency or any other 24-hour

emergency crisis hotline. Family violence happens everywhere, and ending it is everyone’s responsibility.

We are thankful to our many supporters who helped us experience so many successes in 2014. We look forward to your

continued support as we remain steadfast in our goal to restore hope to individuals and families in the year to come.

Sincerely,

Karen S. Days, MBA

President

The Center for Family Safety and Healing

Message from Our President

The Center for Family Safety and Healing

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Our PartnersThe work that we do would not have the comprehensive impact on victims of family violence

and the surrounding community without the continued dedication, contributions and

collaborative efforts of our many partnerships.

CHOICES for Victims of Domestic Violence, A Member of the Lutheran Social Services Family

Columbus Division of Police Special Victims Bureau

Franklin County Children Services

Franklin County Prosecutor’s Office

Nationwide Children’s Behavioral Health Services

Nationwide Children’s Division of Child and Family Advocacy

OverviewWith the resources available at The Center for Family Safety and Healing (TCFSH), the many short-and long-term effects of

family violence, both personal and global, can be overcome. In fact, thousands of people are on the path to healing right now.

Our multidisciplinary team of experts provides the personalized care that each person needs, while working to eliminate

the damage that these heinous acts cost society as a whole. Here, we focus on all aspects of family violence, beyond

prevention and intervention.

We treat victims.We advocate for change.We conduct research.The goal of everything we do is to break the cycle.

And to restore hope.

Our ReachThe work of TCFSH fully addresses all aspects of family violence including child abuse and neglect, teen dating abuse,

domestic violence and elder abuse. We offer a continuum of research-based prevention, intervention and treatment

programs for individuals who have experienced family violence.

Benefits of this integrated team approach include:

• A one-stop, coordinated response to family violence for individuals and families through partnerships with law

enforcement, child protection services, prosecution and a wide range of community resources

• Breaking down barriers to anyone wanting access to treatment

• Expanded forum for education, advocacy and ongoing research

Our work and dedication is evident in the many programs and services we provide. Our reach extends wide into the

community, offering many ways to prevent family violence and restore hope. These services are a lifeline to those in need

and are important tools in our efforts to break the cycle of family violence.

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Child Assessment CenterFamily Violence Treatment

The Child Assessment Center (CAC) provides responsive and timely medical assessment and treatment for those who

have experienced child abuse, neglect or exposure to violence. In order to minimize a child’s need to repeatedly tell his or

her story of abuse, the clinic uses a multidisciplinary approach consisting of medical, social work, law enforcement and

child protective services professionals.

While the CAC does not conduct assessments during evening hours, beginning in July 2014, patient procedures were

adopted by the Nationwide Children’s Emergency Department social workers and medical staff. This was done in

order to provide the same standard of care delivered in the CAC.

In addition, CAC child abuse pediatricians continue to regularly conduct inpatient consults at Nationwide Children’s.

45Families served

through Child and

Family Traumatic

Stress Intervention

(CFTSI)

1,494Total visits to CAC

1,300Patients served in CAC

226Nationwide Children’s

inpatient consults were

conducted by CAC child

abuse pediatricians

Early Intervention

Many of the children seen in the CAC who need additional help can engage in an early intervention called CFTSI. This

intervention aims to reduce traumatic stress symptoms through enhancing parent-child communication, skill building

and case management services.

From our efforts with our internal implementation of the CFTSI, TCFSH received a 3-year contract with National

Children’s Alliance (NCA) to provide project coordination for the implementation of the CFTSI in Child Advocacy Centers

in North and South Carolina. Together with NCA and funder, The Duke Endowment, we anticipate many more families

will benefit from this intervention in 2015.

Children are able to select a stuffed animal from Abigail’s Corner after an

assessment in the CAC

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Fostering Connections Program

109Visits

The Center for Family Safety and Healing

Nationwide Children’s Sharon Woods Primary Care Center

36%Increase over last year

Nationwide Children’s Eastland Primary Care Center

108Visits

1,686Visits

Treatment

The Fostering Connections Program (FCP) is a clinical partnership between TCFSH and Franklin County Children

Services that offers comprehensive healthcare services to children and adolescents placed in out-of-home care. The

clinic serves as a medical home for these patients by providing initial assessments following placement, well-child or

sick-child visits and care coordination.

Expansion

In 2014, we were excited to be able to bring our medical home a little closer to home for some existing and new patients

placed in out-of-home care. With the expansion to two Nationwide Children’s Primary Care Centers, the FCP now

functions out of three locations in the central Ohio area, serving over 700 patients in 2014.

Serving over 700 patients

across 3 locations

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2,021 Total visits in 2014

176 Families served

in 2014

Prenatal and Early Intervention ServicesHelp Me Grow

Help Me Grow (HMG) primarily provides home visitation to first-time,

low-income mothers from pregnancy to the child’s third birthday. The

program model, Healthy Families America, is designed to ensure children

are healthy, safe and ready to learn.

Nurse-Family Partnership

Nurse-Family Partnership (NFP) provides nurse home visitation

to first-time, low-income mothers from early pregnancy through

the child’s second birthday. The program is designed to improve

pregnancy outcomes by encouraging preventative health practices

that enhance maternal child health outcomes.

Programs like

Nurse-Family

Partnership have

shown a 48%

reduction in child

abuse and neglect.

2,195 Total visits in 2014

300Families served

in 2014

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What is the Where’s the Line? campaign?Where’s The Line? is a first-of-its-kind effort to encourage and empower bystanders to act on behalf of family violence victims. We chose bystanders because people are three times as likely to intervene after seeing a bystander campaign. TCFSH created Where’s The Line? to offer resources that can educate the general public, answer questions and triage requests to appropriate services. Bystanders can also anonymously and confidentially call 844-234-LINE, text 87028, or instant message via www.FamilySafetyandHealing.org with questions or concerns. The resource line should not replace 911 in case of an emergency or any other 24-hour emergency crisis hotline. Family violence happens everywhere, and ending it is everyone’s responsibility.

WHERE’S THE LINE?

Bystander Public Education Campaign

We did the research. Here’s why bystanders are hesitant to get involved:

Afraid of making a mistake

Afraid for personal

safety

None of my business,

don’t want to intrude

Not sure what to do

Might make the situation

worse for person being

harmed

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844-234-LINE

WHERE’S THE LINE?

CALL OR TEXT ALWAYS CONFIDENTIAL

844-234-LINETEXT 87028

DISCIPLINE

ABUSE

If you think someone may have crossed the line and have questions about what to do next, we have answers and advice that can help. Together, we can end child abuse.

Located downtown at Third and Gay Street,

Columbus, Ohio

Posters provided to our community stakeholders

Coffee sleeves distributed to local coffee shops

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Bystander Public Education Campaign

How can you be an active bystander?If you or someone you know believes that they are witnessing an act of family violence and have questions, they are encouraged to call, text or instant message our resource line for advice that can help. Always confidential.

Frequently asked questions about the resource lineQuestion: What happens when a bystander calls, texts or sends an instant message?

Answer: All calls, texts and instant messages are confidential. The caller is greeted and asked how they can be helped. Texts and instant messages will be answered as they are received and are provided the link to our website for further information.

If the caller discloses there is immediate danger, the call will be transferred to 911. All efforts are made to provide the caller with the best response and appropriate resource.

Question: Who receives the calls, texts and instant messages?

Answer: The Information Coordinator (IC) at TCFSH manages the calls, texts and instant messages. The IC uses reliable information tools and resources to help inform and to safely report or provide information to those in need.

WHERE’S THE LINE?

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“By focusing on the bystander and empowering people to be able to recognize

all forms of family violence, we hope to encourage reporting.”

– ABIGAIL WEXNER, FOUNDER & BOARD CHAIR, TCFSH

“Bystanders say that they are not getting involved for fear of being wrong.

We say make the call and risk being right.”

– KAREN S. DAYS, PRESIDENT, TCFSH

WHERE’S THE LINE?

CALL OR TEXT ALWAYS CONFIDENTIAL

844-234-LINETEXT 87028

GIFT

CONTROL

If you think someone may have crossed the line and have questions about what to do next, we have answers and advice that can help. Together, we can end domestic abuse.

WHERE’S THE LINE?

CALL OR TEXT ALWAYS CONFIDENTIAL

844-234-LINETEXT 87028

YOUNG LOVE

STALKING

If you think someone may have crossed the line and have questions about what to do next, we have answers and advice that can help. Together, we can end teen dating abuse.

WHERE’S THE LINE?

CALL OR TEXT ALWAYS CONFIDENTIAL

844-234-LINETEXT 87028

INDEPENDENCE

NEGLECT

If you think someone may have crossed the line and have questions about what to do next, we have answers and advice that can help. Together, we can end child abuse.

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Adult ServicesFamily and Domestic Violence Treatment

2014 brought great change to TCFSH through our repurposed space which was set aside specifically to provide a

comprehensive array of services to adult victims of family violence. Our services may be provided to any adult client

seeking care for family violence related concerns. Some of our clients are parents or adult family members of children

who are seen in other programs at TCFSH, which enhances our ability to provide family centered care in an effective and

convenient manner.

Staff at TCFSH are trained in a wide variety of interventions and evidence-based treatment models. Our adult counseling

services offer individualized treatment plans geared toward reaching personal goals of safety planning, symptom

management, psychosocial well-being and relationship health.

Domestic Violence Advocacy and Second Responder Services

TCFSH benefits from an advocate specializing in adult domestic violence. The advocate engages with clients who are

seeking help pertaining to domestic violence. The advocate works with those in need who are identified through TCFSH.

In addition, the advocate works closely with local law enforcement as a Second Responder Advocate. The advocate is

available to law enforcement and to victims of domestic violence 24-hours a day. In 2014, TCFSH partnered with two

Columbus Police Department precincts and the Westerville Police Department.

378 Total visits in 2014 151 Total patients served in 2014

44 Referrals from local law

enforcement38 Referrals

from TCFSH

Nearly 1 in 4 women have

experienced physical violence by

an intimate partner in their lives.

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Family Advocacy Legal Counsel

We are pleased to have a family advocacy attorney on staff who provides no-cost

counsel to clients of TCFSH. We recognize that our clients may need legal

counsel for concerns directly related to family violence, as well as, many of the

other facets of their family’s lives that impact their health, safety and well-

being. The attorney helps to advise clients on issues such as legal advocacy

cases involving custody, housing, employment, personal injury and education.

The family advocacy attorney also participates in a statewide task force of

attorneys working in Medical Legal Partnerships (MLP). The MLPs address

social determinants of health and wellness outcomes by providing legal

services to those who could not otherwise obtain it.

150Number of

people who

received legal

counsel in 2014

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Community EngagementTraining and Education Outreach

The Training and Advocacy Department (TAD) at TCFSH provides educational and training opportunities regarding

family violence to individuals and organizations in the community. While our message of hope remains the same, we

realize that every organization chooses to restore hope in their own way. Therefore, we customize our training materials

to meet the needs of each organization within the business, education, healthcare, faith, non-profit and legal communities.

In 2014, we served 100 organizations within central Ohio.

Number of Training Sessions

Num

ber o

f Tra

inin

g Se

ssio

ns

Year

200

180

160

140

120

100

80

60

40

20

0

2009 2010 2011 2012 2013 2014

81122

9660

114

186

Raising Public Awareness in the Community

We continue to raise awareness through a variety of

community engagement activities. This year we focused

the spotlight on two very important months, Child

Abuse Prevention Month (April) and Domestic Violence

Awareness Month (October).

The HBO Documentary, Private Violence, was shown

at the Gateway Film Center. Columbus had the second

largest attendance in the country.

Domestic violence doesn’t stay home when

its victims go to work.

Always remember to

RECOGNIZERESPOND

REFER

Nationwide Children’s is just one organization dedicated

to training employees about the safety concerns around

domestic violence in the workplace.

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Collaborative InitiativesCapital University Family Advocacy Clinic

Since 2000, the Family Advocacy Clinic (FAC) has provided legal assistance and/or representation to victims of domestic

violence who cannot afford to hire private council. The FAC is comprised of the Civil Protection Unit and the Contested

Custody Unit.

Contested Custody Unit

The Contested Custody Unit provides legal

representation to victims of domestic violence in cases

where child custody is, or is likely to be, contested.

Civil Protection Unit

The Civil Protection Unit provides legal representation

to victims of domestic violence to secure Civil Protection

Orders and to assist clients with housing needs,

employment concerns and divorce proceedings.

1,140 Individuals

received advice and assistance

with forms at the Pro Se desk

379Individuals

received advice and counsel

from the Civil Protection Unit

264Civil

Protection Orders opened

11 Stalking

Civil Protection Orders opened

1,942 Women

screened

148 Symposium attendees

Project S.A.F.E.

Project S.A.F.E. (Safe Assessment for Everyone) was funded

in 2000 through a grant from TCFSH and is based at The

Ohio State University (OSU) Wexner Medical Center’s

OB-GYN Clinic. This project works to screen all women

for domestic violence who are receiving prenatal care and

refers them to supportive services as needed. In addition,

grant funds are directed to training replication sites

interested in adopting Project S.A.F.E. screening procedures

and organizing an annual spring symposium to provide

additional family violence education to the community.

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Public Education and Media OutreachWebsite: www.FamilySafetyandHealing.org

TCFSH continues to be a helpful resource for many individuals who are in need of family violence information. Most

importantly, the site provides guidance on ways to help yourself or others with a variety of family violence concerns. It

provides a comprehensive overview of the programs and services that we provide, as well as ways in which you can help to

break the cycle of family violence.

A new addition to the website includes access to the Where’s The Line? live chat support. This instant message feature will

serve as a great resource to help all website visitors recognize the signs of abuse, respond appropriately and safely to a

family violence incident and be well informed about the local resources available.

Staffed by our Information Coordinator, Monday through Friday, from 12:00 p.m. to 8:00 p.m., the “chat now” option

can be found at: http://www.familysafetyandhealing.org/how-to-help/wheres-the-line/chat/.

Facebook: www.Facebook.com/FamilySafetyandHealing

Facebook continues to keep friends and organizations in the community informed about the current events

and accomplishments of TCFSH. The information we share is designed to raise awareness about issues of family

violence, to educate active participants and to serve as a constant resource for families in need. All social media

visits were completely organic; no additional funds were used to solicit traffic.

Twitter: @TCFSH_

TCFSH Twitter account is a media outlet designed to share useful links to relevant family violence articles, small

bits of information on our programs, services and continuous updates on our Where’s The Line? campaign.

Electronic Newsletter

In 2014, we started an informational newsletter aimed at educating the community about current events and new

developments at TCFSH. Over 600 people are receiving our electronic newsletter. The newsletter is emailed to those

who have expressed interest, however, all are welcome to become part of our growing mailing list.

40%Increase from 2013 to 2014

in the number of Facebook lifetime likes

7,400+Total reach

through family violence posts

950+Individuals reached

through Twitter within 3 months of our October

2014 launch

3Average number

of Tweets per day to keep followers

informed

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Our Financials

Revenue Source AmountTotal Direct Support $3,314,124Government $1,488,466Earned Revenue $1,113,133Interest & Dividends (non-operating revenue) $192,321

Total Revenue 2014 $6,108,044

2014 Expenses AmountAdministration $686,553Prenatal and Early Intervention Services $1,131,866

Child Assessment Center $1,517,794Fostering Connections Program $463,962

Research $129,857Adult Services $366,629Community Training and Advocacy $1,568,730

Total Expenses $5,865,390

TCFSH is a 501(c)(3) non-profit organization supported by an impressive combination of public and private resources.

Expenses

Revenue

Total Direct Support

54%

Government25%

Earned Revenue

18%

Interests & Dividends

3%

Community Training & Advocacy

27%Child

Assessment Center26%

Prenatal Early Intervention

Services19%

Administration12%

Fostering Connections

Program 8%

Research 2%

Adult Services

6%

Fundraising EventsOur many supporters have been instrumental in helping our organization restore hope to thousands of people in our community.

Rock ‘n Bowl is an annual fundraising event coordinated by

the Development Board of Nationwide Children’s Hospital in

partnership with the Columbus Bar Association. This event is

held in the winter.

The New Albany Classic Grand Prix and Family Day

supports the work of TCFSH and focuses on family fun,

competitive equestrian riding, carnival rides and food

for all. This event is held in the fall.

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Our Board of DirectorsSteve Allen, M.D.Chief Executive Officer

Nationwide Children’s Hospital

David M. AronowitzChief of Staff

The Scotts Miracle-Gro Company

Carrie BirchCustomer Advocacy Director

Huntington Bank

Marilyn Brown Commissioner

Franklin County Board of Commissioners

Karen S. DaysPresident

The Center for Family Safety and Healing

Rev. Dr. Callon W. Holloway, Jr.Bishop Emeritus

Southern Ohio Synod

Evangelical Lutheran Church in

America (ELCA)

Janet E. JacksonPresident & Chief Executive Officer

United Way of Central Ohio

Kimberley JacobsChief of Police

City of Columbus Division of Police

Chad JesterPresident

Nationwide Insurance Foundation

Katherine Wolfe LloydVice President & Publisher

Dispatch Magazines

Rev. Dr. Charles BoothPastor

Mount Olivet Baptist Church

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Brooke F. O’NeillCommunity Advocate

Gregory A. PaxtonFire Chief

Columbus Fire Department

Stanley Partlow Director

BL Transportation Services & Security

American Electric Power

Honorable Dana Preisse Judge of Franklin County Court of

Common Pleas Division of Domestic

Relations & Juvenile Branch

Zach Scott Sheriff

Franklin County Sheriff ’s Office

Olivia Thomas, M.D.Chief / Section of Ambulatory Pediatrics

Nationwide Children’s Hospital

Audrey G. TuckermanSenior Vice President

Wealth Management/Private

Wealth Management

Merrill Lynch

Sharen TurneyPresident & Chief Executive Officer

Victoria’s Secret

Abigail S. WexnerFounder & Board Chair

The Center for Family Safety and Healing

Douglas L. WilliamsExecutive Vice President & General

Counsel

L Brands

Phone: (614) 722-8200Fax: (614) 722-4046

www.FamilySafetyandHealing.orgwww.facebook.com/familysafetyandhealing

@TCFSH_

655 E. Livingston AvenueColumbus, OH 43205

NONPROFIT ORG.U.S. POSTAGE

P A I DCOLUMBUS, OH PERMIT NO. 777