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The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The New Oil Of The Internet And The New Currency Of The Digital World” 2009 EU Commissioner

The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

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Page 1: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheChallengeOfDataInTheSmartHome:LayingTheStandardsGroundwork

StephenWoodExecutiveDirector

May4,2017

“PersonalDataIsTheNewOilOfTheInternetAndTheNewCurrencyOfTheDigitalWorld”

2009EUCommissioner

Page 2: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

Background

ConsumerspendingasapercentageofGDPUS 68.1%UK 65.1%France 55.1%Germany 53.9%

WhyIsConsumerDataTheNewOil?

Retailers,politicians,automanufacturersandalmosteveryindustryneedstoinfluenceorrespondtoconsumersentiment.

IoT inthesmarthomeprovidesthedatatheyneed.

Page 3: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

EnormousUtility

IncrediblyInvasive

JustLikeOil,ConsumerDataCollectionHasBothAPositive&ANegativeSide

Background

Page 4: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheSuccessOrFailureOfConsumerDataWillBeDeterminedInTheSmartHome

Cameras Microphones

SharedNetworksOfMicrophones,Cameras&SensorsUsedByWholeHomePersonalAssistantsWillBringItToAHead

Background

Page 5: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

WhereIsTheSmartHomeTechnologyGoing?

Page 6: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

Today’sPersonalAssistantsLivePrimarilyOnASingleDevice

Siri Alexa10,000Skills

GoogleHome Cortana145MUsers

Today:APersonalAssistantSystem

Page 7: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheEndGoal:AWholeHomePersonalAssistantSystem

DataIn

CommandsOut CommandsOutCommandsOutCommandsOutCommandsOutCommandsOut

ConnectedCar/ElectricVehicle

HomeSecurity PersonalHealth/Age-In-Place

Video/AudioEntertainment

SmartUtilities/Conservation

Communications/Internet

In2-3YearsTheWholeHomePersonalAssistantEmergesAsACross-Device/CrossApplicationIntelligence

SharedMicrophone,CameraNetworkAnalyticsAsAService

NaturalLanguageUILocal/PublicCloud

Page 8: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheEndGoal:AWholeHomePersonalAssistantSystem

SharedAssets

Cameras Microphones/Speakers

Sensors/Actuators Calendars Analytics Data

Assets

EnergyManagement

Entertainment/IVI

PersonalizedAdvertising

HomeSecurity

ThinClientPCEmulation

ARDressingRoom

Applications

it’saHighlySharedArchitecture

ManyApplicationsCanAccessSharedMicrophones,Cameras,SensorsAndData

Page 9: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

WhatIsCreatingTheUrgency?VoiceSearchReplacesSearch&Apps

Today:APersonalAssistantSystem

Voicesearchis30xmorelikelyTobeactionoriented.Google

VirtualassistantswillenablenewCommerceplatforms,replacingsearchEnginesasweknowthem. Beyond

Satya Nadella (Microsoft)believesthatassistantswillreplacewebbrowsersManagedSolutions

Satya Nadella (Microsoft)Botswillbethenewapps Dailyo

Amazonhas>1000employeesassignedtoAlexa products

Page 10: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

WhereIsTheSmartHomeTechnologyGoing?TheMissingStandardsThatAreNeededToMakeDataAForceForGood

Page 11: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheDataGap

DataIntegrity

Baddata,fedintopersonalassistantsresultsinbadrecommendations.Whoisliable?

DataPrivacy

Yourappbehavesnicely,butwillotherappspoisonthewellforyou?

Page 12: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

DataIntegritySampleUseCase

DataInAnalysis

Recommendations

NIHStudyOfSleepTrackers• 5of6providednodataonsensoraccuracy• 4of6providednodataonoutputaccuracy• Accuracyfoundtobequitelowinpeerreview

Page 13: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

PossibleDataIntegritySolutions

Standardization

Whatdataisbeingcollected?Whatistheproperwaytocollect?Howaccuratemustitbe?Howcanitbeused?Whathandlinglimitations? Certification

Competitorsreportnon-complianceIndependenttestingtoverifyCertificationregistry

Traceability

DatatraceabletoitssourceNon-compliantdataisremoved

EstablishACommonAgreementAboutDataThatCanBeTraded

Page 14: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

PrivacySampleUseCases

ContextualAwarenessTheaccuracyofsearchcanbeenhancedbyunderstandingthecontextbehindarequest.Competingvendorswillbetemptedtoincreasethescopeofdatatheycollect

AudioAnalyticsBabydistressmonitors,glassbreakagemonitorsandotherformsofaudioanalyticsmustremainonperpetually.Thereareexistingexamplesofcompaniescapturingmoredatathanneededforthestatedapplication

A“Wake”WordIsNotAViablePrivacyTechniqueInAllCases

VisualIdentificationVisualrecognitionisneededtotagconsumptiondatatothespecificconsumer.Theseapplicationsmustrunsolongasconsumptionisanticipated.

VisualNavigationHomeroboticssuchasRoomba canbeenhancedwithvisualrecognitiontodoobstacleavoidance(cats).Thesedevicesmusthaveactivecamerasaslongastheyaremobile.

Page 15: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

PossiblePrivacySolutions

HierarchicalCloud

Theprocessingstructureisdividedbetweenpublicandlocalcloud.Somedatastreamsareneverallowedoutsidethehome.

Tokenization

Fordatasetsthatmustmoveoutside,anartificialidentityreplacesthePII.AcentralIDauthorityistheonlygroupwhocanreversetheprocess.

EscrowedProcessing

Acertifiedapplicationispermittedtooperateonsensitivedata.Onlyinertresultsmaybeexportedtotheapplicationowner.

MoreSophisticatedPrivacyMechanismsArePossible

Page 16: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

TheIntergetic ForumABetterWayForward

Page 17: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

OurCharter

WeTakeResponsibilityForThreeAreasForTheSmartHome&ConnectedCar

OurObjectiveIsToProvideAHorizontalServiceToSupportAMulti-VendorEcosystem

DataIntegrity

WedefinestandardsfordatacollectionmethodologiesinclosecooperationwithotherSIGs.Wedevelopcompliancecertificationmechanisms.

DataPrivacy

Wedevelopprivacymechanisms.Westandardizetechniquesforapplicableusecases

LowFrictionTrading

Wedevelopandmanageanethicaldatatradingecosystem.

Page 18: The challenge of data in the smart home...The Challenge Of Data In The Smart Home: Laying The Standards Groundwork Stephen Wood Executive Director May 4, 2017 “Personal Data Is The

OurEcosystem

WeHaveBegunEstablishingLiaisonRelationships

Connectivity&Enabling

MarketSpecific

NoneOfUsAreInThisAlone.SuccessWillBeATeamEffort.

Education