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THE CONNECTICUT TAX COLLECTORS ASSOCIATION
CIVLS UpdateMay 14, 2015
•Status GO LIVE, SPRING 2015•Tax Collector Self-Service – New On Line Capabilities DEMONSTRATION•Key Issues Discussion•Next Steps Getting to GO LIVE
CIVLS Project Timeline
2
CIVLS Kickoff
Release 1
Release 1A
Release 2
2010 2011 2012
Licensing Managed and Regulated Businesses and Core Infrastructure
Vehicle Services: Registration & Title
2013
Mar 2011
2014 2015
Feb 2012
Web Renewals – Dealer Licensing
GO LIVE Spring 2015
2016
CT Tax Collectors Association - May 2015
3
CIVLS IMPROVEMENTSOn Line Tax Collector Capabilities
• Real Time Put-ons / Take-offs– CIVLS will provide Tax Collectors access to a “Portal” to do real time
put-ons and take-offs (CIVLS term: Add/Remove Exceptions) so that the customer can go back home and register (i.e. renew) their registrations on-line
– DMV would also support the Towns processing the renewals for their citizens at a fee not to exceed $2 (and/or no fee if the Town prefers) so the customer can have a one-stop experience with their local Municipality • As with any new service offering, the DMV would advise speaking with
Municipal Corporate Counsel prior to exercising this option.
CT Tax Collectors Association - May 2015
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CIVLS IMPROVEMENTSOn Line PORTAL Tax Collector Capabilities
• The CIVLS Web Portal will allow the Collectors to process real time put-ons and take-offs.
• To access the DMV portal you will need:– A PC with access to the Internet– A web browser. The following are supported:
• Current versions of Microsoft Internet Explorer• Current versions of Apple Safari• Current version of Mozilla Firefox• Current version of Google Chrome
• A portal user name and associated password. The user name will be obtained through a DMV Administrator.
• Real-time portal testing with towns has taken place and operating as expected. Batch files will be processed through the batch transfer processing via Tumbleweed, however, one-record put-ons and take-offs can be done in real time.
CT Tax Collectors Association - May 2015
NEW Customer Self-Service CapabilitiesSelf-Initiated Compliance Checks
5CT Tax Collectors Association - May 2015
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NEW Customer Self-Service CapabilitiesSelf-Initiated Compliance Checks
CT Tax Collectors Association - May 2015
CIVLS IMPROVEMENTSOn Line PORTAL
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CIVLS PortalFor
Tax Collectors
CT Tax Collectors Association - May 2015
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CIVLS IMPROVEMENTSOn Line PORTAL – Update Exceptions
CT Tax Collectors Association - May 2015
On Line Portal• Add/Remove Exceptions
• Put on / Take off• Inquiry – DMV Direct
• Title and Registration• Plate
Added Functions For DMV Direct Customers
CIVLS IMPROVEMENTSOn Line PORTAL – Update Exceptions
9CT Tax Collectors Association - May 2015
Customer number,Vehicle number and Leasing company flag are provided to towns on the assessor files
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CIVLS IMPROVEMENTSOn Line PORTAL – Update Exceptions
CT Tax Collectors Association - May 2015
Put-ons, Take-offs (e.g. Delinquent Tax)
CIVLS IMPROVEMENTSOn Line PORTAL – On Line Updates
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PORTAL VIEW - Delinquent Tax Exception Successfully Applied to Customer Record
Participates in DMV Direct under the CTCA Agreement
For ALL
+
CIVLS IMPROVEMENTSOn Line PORTAL – On Line Updates
12CT Tax Collectors Association - May 2015
INTERNAL CIVLS VIEW - Delinquent Tax Exception on Customer Record
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
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Select the customer
Let’s demonstrate that the Tax Delinquency was applied correctly by using “Title
& Reg Inquiry”
CT Tax Collectors Association - May 2015
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
14CT Tax Collectors Association - May 2015
Click and Drill Down
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
15CT Tax Collectors Association - May 2015
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
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Vehicle
This is a “drill down” to the vehicle information
for the customer’s vehicle
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
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Title
Plate
Reg
CIVLS IMPROVEMENTSOn Line PORTAL – Title and Registration Inquiry
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Customer
CIVLS IMPROVEMENTSOn Line PORTAL – Plate Inquiry
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PLATE INQUIRY
CT Tax Collectors Association - May 2015
CIVLS IMPROVEMENTSOn Line PORTAL – Plate Inquiry
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CLICK FOR PLATE INQUIRY
DETAILS
CT Tax Collectors Association - May 2015
CIVLS IMPROVEMENTSOn Line PORTAL – Plate Inquiry
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PLATE INQUIRY DETAILS
CT Tax Collectors Association - May 2015
Key Issues
What Does This Mean to Me (Tax Towns)?• DMV is upgrading 70’s technology A change is needed, along with PATIENCE
– Change to: Daily batch updates; Capable of real-time put-ons and take-offs
• Tax Delinquencies not linked to Customers We WILL encounter Data Issues• Match Ratios Low -- Poor Current DT Records % Match DMV Team Will Continue to
Work with You– Not all vehicle records converted from a towns delinquent records will be in the CIVLS database.
DMV Retention Schedule for registration records per CGS Sec. 14-10: • Current + 3 Years
• GO LIVE Weekend – Assessors and Collectors will be supplied the list of current active registration records in the CIVLS database.
• The Tax Collector will send DMV their Put-Ons for customers found in the active files• Weekly Webinars for Q & A’s
– Wednesdays: 11:00 am– Conference Line: (877) 791-3871 Participant Code: 6715996
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CIVLS IMPROVEMENTSBatch File Layout
Delinquency File - Fields Data Type Format Length
Transaction Date Numeric ccyymmdd 8
Transaction Type Char A or D 1
Customer ID Numeric Numeric 10
Leasing Company Char Y or N 1
Vehicle ID Numeric Numeric 9
Tax Town Number Numeric Numeric 3
23CT Tax Collectors Association - May 2015
• Processed nightly.• If the file is received prior to midnight on your ftp site, it will be
processed in the a.m.
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QUESTIONS?• Previously Submitted
• New Questions
CT Tax Collectors Association - May 2015