The Coventry Local Health Link Workers

schemeA presentation for the URB_Health peer

review workshop By Rebecca Blyth

Budapest 27 September – 30 September 2006

Presentation overview

• Project background

• The scheme in Coventry

• Local Health Link Workers in action

• Impact and results so far

• The future

The city of Coventry• Coventry has 31 priority neighbourhoods

experience significant levels of deprivation, ranging in top 10 and 20% across England as a whole

• Coventry’s 6 Health Action Areas (1996) experience worse health outcomes and poverty scores, and make up 25% of the city’s population

• Coventry’s population is circa 300,000

• 7.6% of the population of Coventry are South Asian and 2.0% are African Caribbean

Local Health Link Workers

• 35 recruited from across the 6 Health Action Areas since November 2004

• 8 men, 27 women• 2 Afro-Caribbean, 3 African, 8 of

Asian origin, 15 white British• Age range 22 – 56• 1 physical and 1 learning disability• 2 week core training programme,

bespoke additional training plus NVQ Level 2 in Customer Services

Coventry’s Local Health Link Workers have diverse cultural, ethnic and ability

backgrounds

The role of the Local Health Link Worker

• Sign post to services and social care agencies

• Accompany to appointments where necessary

• Act as a bridge and facilitate communication between local communities and health and social care providers

• Health Promotion (5 a day, smoking cessation, obesity)

• Encourage uptake of e.g. flu vaccination, screening etc.

Placements – wide range of health, educational and social

welfare settings• Sure Start and Early Years nurseries• Primary schools• Extended secondary schools• Health Centres and GP surgeries, sexual

health clinics• Community Nutritionists• YMCA• Youth Offending Service• Healthy Walks scheme• Older peoples community mental health• Refugee Centre• New Deals for Communities• Access to health services review

Ferdosh promoting the local flu campaign in a local bingo hall

All the Local Health Link Workers are involved with healthy walks in their own

communities

Althia has extensive experience of local community involvement and has been working as a Local Health Link Worker

at Sure Start

Jassi, Jaspreet, Parveen and Shazia promoting their role and healthy eating at a local health

fair

Ferdosh works with a wide range of ethnic ladies as part of her work

encouraging ladies to attend the Well Women’s clinic

Some results so far…• Increase of between 2 – 5% uptake of ‘flu vaccine

where the Local Health Link Workers are active

• 2 child protection issues and 2 issues of domestic violence uncovered

• Increased awareness of health care services and screening through local temples and mosques and social settings

• Local Health Link Workers involved with smoking cessation and healthy diet and eating programmes in all areas

• The Local Health Link Worker project won the HSJ award for Reducing Health Inequalities in November 2005.

Future plans…

• Future career plans for the Local Health Link Workers themselves are developing– Nursing– Dietetics– Health Promotions– Teaching

• Some of the Local Health Link Workers will metamorphose into the new government NHS Trainer roles

Patricia Hewitt MPSecretary of State for Health

“Coventry PCT have proved themselves to be right at the forefront of the transformation taking place in the NHS”

Coventry Evening Telegraph 04/01/06