Kim Andersen, 12th September 2014

BRING YOUR OWN DISRUPTION KIM ANDERSEN, 12 SEPTEMBER 2014

12.09.2014 Door Opener Mobile SAP 2

DISRUPTIVE AGENDA

ERP

2

BYOD

POPI

SECURITY

CONSUMPTION BASED

INVASIVE TECHNOLOGY

END USER EXPERIENCE

MODERN LIFE BY GENERATION Y

Work Home Play Sleep

Source: Peter Hinssen, The New Normal

DEFINITION OF “WORK”

What is work? “That brief period during the day where I have to

use Old Technology”

ISN’T THIS OUR DAILY LIFE?

CONSUMPTION BASED MEGATREND

CONSUMPTION BASED AND SIMPLIFIED MANAGEMENT

• Must be quick to respond to changing business needs with new Apps

• Simple to provision, access systems and services across geographies

• Technology is the key driver of business innovation and a disrupter

• Easy and Secure Support of Devices, Apps, Users and Data

• True Consumption based costing model

BYOD IS POPULAR AND GROWING

http://www.gartner.com/newsroom/id/2466615

BYOD BY COUNTRY

Source: Ovum: Global BYOD Survey, N = 2,599

Global

average rate

of BYOD =

77%

Yes Global

average rate

of BYOD =

77%

Yes

BYOD by country:77% of full-time employees use their personal smartphone for work in some capacity

“WHICH EXTERNAL FORCES MIGHT HAVE AN IMPACT IN AN ORGANISATION?” TECHNOLOGY INVASION

TODAY’S IT LANDSCAPE IS ONE CHARACTERISED BY MULTIPLE PLATFORMS WITH THEIR UNIQUE ECOSYSTEMS AND INHABITED BY A PLETHORA OF APPS:

Apple Store

Currently have more than 1,151,193 Apps available

Apple Store has 23 categories for apps

Business category is the third most popular app category (refer on Fig 1.1.)

Apple has paid out $10 billion to App Store developers to date

http://marketingland.com/library/

Fig. 1.1.

http://www.statista.com/statistics

Google Play

Currently have more than 800,000 Apps

Google Play has 10 categories for apps

Please note that Business Apps falls under the Tools category which is the forth most popular

Google will be investing more than $14 billion in 2014 on Google Play

http://marketingland.com/library/

Fig. 1.2.

http://www.statista.com/statistics

TODAY’S IT LANDSCAPE IS ONE CHARACTERISED BY MULTIPLE PLATFORMS WITH THEIR UNIQUE ECOSYSTEMS AND INHABITED BY A PLETHORA OF APPS:

FUTURE WORKPLACE SOLUTION

Support Services

CLOUD APP FACTORY

THICK CLIENT/LEGACY APPS

INFRASTRUCTURE

SERVICES

MESSAGING AND COLLABORATION

Cloud App Store

SECURITY

Lorem ipsum dolor sit amet, consectetuer a

Generation Y behave like Digital Cowboys

They define the new way of working and find new ways of enabling your Digital Business

The work anywhere, anytime on any device

Security must be based on policies and end-user focused and aware of:

User, Device, Application, Data, Location and Connection Type

Generation Y reined in with DWP

in

SECURITY

SECURITY: TWO SCENARIOS

CEO MUST STAY POPI ---A ROBUST ANSWER TO POPI CONCERN

DWP and Enterprise Information Strategy key role in ensuring POPI compliance.

DWP allow you to:

Manage and control the access,

Handling and delivery of personal information to the end user

Prevent data from leaving the data centre by only sending the display or “screen view” to the end user

Personal information and data are encrypted and wiped upon session end

Measure and report on of metrics to also assists with POPI audit and compliance

Integrate with data classification, archiving, journaling and legal hold solutions

POPI

ADDITIONAL BENEFITS

Better utilisation of office facilities

Going green-energy savings. Thin clients -30%

Reduced costs for application rollout

License management

ADDITIONAL BENEFITS

OLD MUTUAL CUSTOMER SERVICE & TECHNOLOGY

CORPORATE HAS FORGOTTEN ABOUT THE END USER EXPERIENCE

Thick client/Legacy apps

MEETING THE DEMAND OF THE NEW WORKPLACE

Headline

1. Transformation: DWP enables clients to shift the business model to use standardized and consumption based solutions

2. A Foundation for a Next Generation Service Catalogue: The ability to decouple applications and services from the device and to aggregate internal as well as external (cloud) services into one consistent user inter-face accessible from any device enables clients to offer new services fast

3. Shop, User Self Services and Thin Clients: Less requirement for field engineers, less Service Desk Calls, more customer satisfaction

4. Consistent Support Infrastructure for Service desk: Simple and straightforward access to virtualized desktops and standardized fat-clients supporting the “Shift Left-approach” and increased 1st call resolution rates

5. Improved Business Continuity Models: Improved models to grant access to workplaces in case of force majeure

6. Time-2-Market: Immediate roll out of new releases, parallel versions to run, reduce maintenance costs, less versions in production

7. Roaming Profiles: Access applications from any device; hot-desking

8. Security: Data remains in the data center, backed up and mirrored

9. Fast provisioning: Automated deployment of new users and workplaces. Simple on boarding with complete IT-integration of contractors, employees, partners, suppliers and new company

10. Application Delivery: E-Mail, collaboration and business apps will be available on each device in any branch

11. MDM: Integrated and ready to use

OLD MUTUAL CUSTOMER SERVICE & TECHNOLOGY

BRING YOUR OWN DISRUPTION MANAGED

Thick client/Legacy apps

Generation Y reined in

Security is managed centrally

Generation Y empowered to disrupt your business and drive new digital business

Your are ready for any user anywhere, anytime on any device

You don’t have to rewrite legacy for any device, use your app dev. resources wisely and drive new business models

Just done a massive technological jump without rewriting legacy code

Now part of the App Store world with consumption based billing

You have empowered and satisfied end-users

Your CEO is POPI compliant

BYOD MANAGED

12.09.2014 Door Opener Mobile SAP 22

TRANSFORMATION STRATEGY

ERP

22

BYOD

POPI

SECURITY

CONSUMPTION BASED

INVASIVE TECHNOLOGY

END USER EXPERIENCE

“I CANNOT IMAGINE A LIFE WITHOUT”

23

My Mobile Phone My Current Partner The Internet A Car

14-29 year old

THANK YOU COME SEE US AT THE T-SYSTEMS STAND(38 & 40)