THE EMPOWERED ASSISTANT - The Conference For ... · building and business philosophies enabling growth and empowerment 3. ... Today’s assistant is empowered to make decisions, lead

THEEMPOWEREDA S S I S T A N TCONFIDENCE • COURAGE • COMPETENCE

Presented by:

TM

OfficeDynamicsConference.com

OCTOBER 15 - 18, 2019

CONFERENCE STAR SPONSORS

®

TOP 5REASONSAdministrative Professionals ChooseThe OFFICE DYNAMICS Annual Conference

1. Joan Burge’s visionary championship for the profession;‘Career of Choice’ commitment

2. Office Dynamics’ outstanding 27 year reputation for robust skillbuilding and business philosophies enabling growth and empowerment

3. Intimate speaker-attendee ratios foster warm interaction;attendees create bonds lasting well beyond the conference

4. Engaging activities; high-energy; event refined to perfect distinction;unmistakable touch of class

5. Personal connection with Joan and the Office Dynamics’ team

Register Today! O�ceDynamicsConference.com | 800.STAR.139

25 YEARS OFAMAZING OUR

ATTENDEES!97%

Attendance DecidingFactor is

Joan Burge!


Event Creator and Host, Joan Burge,Founder and CEO of Office Dynamics International

Created &Hosted 25

AdministrativeConferences

VISIONARY

INNOVATIVE

PROVENTRACK

RECORD

CARING

DYNAMIC

28+ YearsTraining Assistants

And TheirExecutives

Worked InThe ProfessionFor 20 Years

Authored8

Books

Produced350+

EducationalVideos

Wrote 500Articles For

The Profession

Coached300+ ExecutiveAnd Assistant

Teams

Hosted100+

Webinars

Created 3ProfessionalDesignation

Courses

Hired By 70+Fortune 500Companies

MODERN Designed250

Stand-AloneCourses


The ThemeTHEEMPOWEREDA S S I S T A N TCONFIDENCE • COURAGE • COMPETENCE

Today’s assistant is empowered to make decisions, lead teams, facilitate peer training, be a catalyst for change, and truly be a strategic business partner to management. What skills and attitudes does it take to operate at this higher level and meet the demands of the ever-changing workplace? How do you embrace these new responsibilities with confidence? How can you successfully work around barriers and road-blocks?

Confidence is a vital component of empowerment. How do you build your confidence? By taking on more challenging assignments; setting stretch goals; doing things that are uncomfortable like speaking in front of a group; tackling tough assignments; leaning into conflict or differences of opinion vs. hiding behind them through email; gaining knowledge; by being open to feedback and self-correcting; surrounding yourself with an inner circle who will support you and call you on the carpet when necessary; experiencing wins even if they are small ones.

Courage is the bridge from fear to freedom. You are going to have to be courageous and break through the barriers that are preventing you from being more successful in the workplace. Fear can prevent you from progressing in your career. It prevents you from being open to experiences which could be rewarding. It hampers you receptivity as an individual. It has a way of becoming a “monster” if you let it fester because the more you think about the thing you fear doing, the worse it seems. When fear stands in the way of you becoming all you can be, learn to make it work for you, not against you.

Competence is the third ingredient to the formula for empowerment. A person can have courage and confidence and not be competent. Competence is proficiency or ability in a specific skill area. What are the skill sets assistants need to develop to project empowerment and to feel empowered?

• Confident communications • Emotional intelligence • Decision making • Leadership • Risk taking • Executive presence • Persuasion • Identifying and managing fears • Conflict management

Our 2019 administrative conference speakers will give you the strategies to gain confidence, be courageous and develop competence in several critical skill areas as mentioned above. Our presenters, including Joan Burge, are individuals who live and embrace empowerment. They know what it takes to get there and they know what to do in times when they feel “less empowered.” One of our keynote thought leaders on empowerment, Lisa Olsen, says “Empowerment is a process; a path; a journey that develops as we work through it.”

Our Encore Events

Annual Teambuilding Activity:The first day you will gain fresh experiences, meet new people, and share strategies while interacting with peers in a targeted learning activity.

Rock Star Presenters: Our seasoned, high-level star presenters are hand-selected and will keep you energized, challenged, engaged, and informed.

Innovative & Trend-Setting Information:Office Dynamics continues to create a path forward by providing the latest trends and best practices for the administrative profession.

Welcome Reception:The Office Dynamics Team wants to be the first to welcome you. You will connect with conference alumni and make new friends.

Gala:Each year we select a special theme for our Gala event. Our 2019 theme is Denim and Diamonds. Of course you don’t have to wear real diamonds; fakes and rhinestones are great for our themed event.

Conference Ambassadors:Our Ambassadors have intimately experienced Office Dynamics’ conferences and are there to assist and show you the ropes.

Joan’s Trademark Surprises: Be ready for anything! Joan always has surprises to keep your conference experience fresh, fast-paced, and fun.

Personal Connection With Joan Burge And The ODI Team:Joan and her team excel at extraordinary concierge service with a big hug!


“Joan’s conferences always are full of dynamic, informative speakers and cover exactly the information I most need. I get enough technical training at my company, so for the soft skills and updated information on the trends and priorities specifically for administrative professionals, her conferences are my preference for the one big event my company allows me to attend annually!” ~ Sandy M.


New for 2019

At Office Dynamics, we know that assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the opportunity to showcase their talents or what they have created, nor do they always get recognized for their work.

Office Dynamics is excited to announce this first-time session whereby 5 – 7 conference participants will be able to “show” what they have done that would represent being innovative. As trailblazers in the administrative training industry, Office Dynamics wants to celebrate outstanding ideas birthed by administrative and executive assistants.

The benefits to the presenter: • Sharing your idea with 300+ administrative professionals from around the world • Being recognized as a leader and trailblazer • Self-satisfaction from knowing you did a great job • Providing exposure for your employer/organization • Gaining recognition from your organization upon your return from conference • Adding to your bag of skills making yourself more marketable • Possible reward from your employer • Expanding your credentials on your resume or social media

GuidelinesAny conference attendee can request to present their idea at conference prior to September 15, 2019. Joan Burge and her team will determine who will present on the main stage. • Ideally, presenters should demonstrate their idea or use visual props to showcase their idea or best practice. • We recommend not using PowerPoint slides unless absolutely necessary. • A creative approach is much more interesting, engaging, and empowering. • Presenters will have 5 minutes to present. • Joan Burge and Office Dynamics team will determine the winner of the Innovation Award during this session.

If you are interested in participating and potentially winning the Innovation Award, send an e-mail to Melia Amira ([email protected]) with a brief description or overview paragraph of what you would present and why it is innovative. Questions? Call Melia Amira at 800-STAR-139.


Agenda At A GlanceTUESDAY, OCTOBER 15, 2019

6:00 p.m. – 8:00 p.m. Welcome Reception Event Check In/Registration

WEDNESDAY, OCTOBER 16, 2019

7:45 a.m. – 8:15 a.m. Continental Breakfast and Networking 8:30 a.m. – 9:30 a.m. Opening Session: The Empowered Assistant Joan Burge

9:30 a.m. – 10:15 a.m. General Session: Personal Introspective Joan Burge

10:15 a.m. – 10:45 a.m. Break | Office Dynamics Success Store Open

10:45 a.m. – 12:00 noon General Session: 4 Habits of the Empowered Assistant Lisa Olsen 12:00 noon – 1:30 p.m. Lunch | Office Dynamics Success Store Open

1:30 p.m. – 2:00 p.m. Team Building Session Joan Burge

2:00 p.m. – 3:15 p.m. General Session: Develop a Healthy Dose of Confidence Peggy Vasquez

3:15 p.m. – 3:45 p.m. Break | Office Dynamics Success Store Open 3:45 p.m. – 4:45 p.m. General Session: Ding Happens! How to Improvise, Avish Parashar Adapt, and Innovate in an Ever-Changing World!


THURSDAY, OCTOBER 17, 2019

7:45 a.m. – 8:15 a.m. Networking Breakfast

8:30 a.m. – 9:30 a.m. General Session: Staring Down Your Goliath Joan Burge

9:30 a.m. – 10:15 a.m. General Session: Joan Burge Innovation Award Joan Burge


10:45 a.m. – 12:00 noon General Session: Master Your Own Reinvention Dr. Shirley Davis

12:00 noon – 1:30 p.m. Lunch | O�ce Dynamics Success Store Open

1:30 p.m. – 3:00 p.m. General Session: Our Profession & The Power of Debbie Gross Emotional Intelligence 3:00 p.m. – 3:30 p.m. Break | Office Dynamics Success Store Open

3:30 p.m. – 4:30 p.m. General Session: The Center of Influence Julie Reed

7:00 p.m. – 10:00 p.m. GALA EVENT: Denim & Diamonds

FRIDAY, OCTOBER 18, 2019

7:15 a.m. – 8:15 a.m. Networking Breakfast O�ce Dynamics Success Store Open

8:30 a.m. – 10:00 a.m. General Session: Timesaving (and jaw-dropping) Vickie Sokol Evans Digital Productivity Tips

10:00 a.m. – 11:00 a.m. General Session: Widen Your Perspective: How to Chrissy Scivicque Gain Big Picture Understanding

11:00 a.m. – 11:45 a.m. Closing Session Joan Burge

“I have attended a lot of conferences in my career and this is the best conference out there. You delivered – your incredible team delivered – your speakers delivered – the networking was wonderful but more importantly, the tone you set for this meeting, the expectation that it would be something special, making everyone feel so special, designed to meet the needs of busy assistants taking time out of their busy schedules to attend something that would be worthwhile – a true value add – nothing disappointed. Nothing was wasted……and besides that, I had tremendous fun.” ~ Marie H.


THURSDAY, OCTOBER 17, 2019

7:45 a.m. – 8:15 a.m. Networking Breakfast

8:30 a.m. – 9:30 a.m. General Session: Staring Down Your Goliath Joan Burge

9:30 a.m. – 10:15 a.m. General Session: Joan Burge Innovation Award Joan Burge


10:45 a.m. – 12:00 noon General Session: Master Your Own Reinvention Dr. Shirley Davis

12:00 noon – 1:30 p.m. Lunch | O�ce Dynamics Success Store Open

1:30 p.m. – 3:00 p.m. General Session: Our Profession & The Power of Debbie Gross Emotional Intelligence 3:00 p.m. – 3:30 p.m. Break | Office Dynamics Success Store Open

3:30 p.m. – 4:30 p.m. General Session: The Center of Influence Julie Reed

7:00 p.m. – 10:00 p.m. GALA EVENT: Denim & Diamonds

FRIDAY, OCTOBER 18, 2019

7:15 a.m. – 8:15 a.m. Networking Breakfast O�ce Dynamics Success Store Open

8:30 a.m. – 10:00 a.m. General Session: Timesaving (and jaw-dropping) Vickie Sokol Evans Digital Productivity Tips

10:00 a.m. – 11:00 a.m. General Session: Widen Your Perspective: How to Chrissy Scivicque Gain Big Picture Understanding

11:00 a.m. – 11:45 a.m. Closing Session Joan Burge

SESSION OVERVIEWS JOAN BURGE

The Empowered AssistantToday’s assistant is empowered to make decisions, lead teams, facilitate peer training, be a catalyst for change, and truly be a strategic business partner to management. What skills

and attitudes does it take to operate at this higher level and meet the demands of the ever-changing workplace? How do you embrace these new responsibilities? How can you

successfully work around barriers and roadblocks? Joan Burge will give you the answers is this engaging opening session.

Staring Down Your GoliathWe all have a Goliath. Your Goliath could be the fear of going back to school; excelling in your career; having an uncomfortable but necessary conversation with your leader. Your Goliath could be juggling work and home life; taking on a massive, new project at work. Maybe your Goliath is introducing yourself to conference participants and getting to know them. What is your Goliath? Or who is your Goliath? In this session, you will learn strategies to use when feeling powerless and how to prepare your parachute before jumping in.

LISA OLSEN4 Habits of the Empowered Assistant Empowerment is a process; a path and a journey. It is a multi-dimensional process that

fosters influential impact when we understand it. Being empowered presupposes some level of common sense and emotional maturity. Have you ever considered how you feel about your

own personal power? What is empowerment and what habits can be developed that build confidence in own empowerment? This session will focus on four habits that often are uncomfortable and challenging for assistants: Negotiation, Risk, Conflict and Competition.

PEGGY VASQUEZDevelop a Healthy Dose of ConfidenceDo you feel insecure when an amazing assistant or manager walks into the room? When you

lack confidence, you communicate doubt and insecurity. Another word for confidence is self-esteem, it’s one of the most basic human needs. At the deepest level it’s about your belief

system. When you know your value, you know your worth and that alone will speak volumes to yourself and others. The question is, how do you develop a healthy dose of confidence and not become arrogant. During this session, Peggy will share the Rudy Principal, the Pygmalion effect and take a deep dive into Rosenberg’s Self-Esteem Scale.

AVISH PARASHARDing Happens! How to Improvise, Adapt, and Innovate in an Ever-Changing World!Anyone can perform well when everything goes right. The real test of you and your organiza-

tion is how you react when things go wrong - and they will! These make-or-break moments are the "Dings!" of life. Handle them well and you come out looking like a rock star. Handle them

poorly and you can end up adding unnecessary stress, difficulty, and complication to your life. This hilarious and energetic program will show you how to stop fearing and hating change and how to use the power of improv comedy to improvise, adapt, and innovate - no matter what happens!


DR. SHIRLEY DAVISMastering Your Reinvention in an Era of DisruptionGiven the current state of affairs, it couldn't be a more opportune time than now to reinvent yourself. We're currently living in an era of disruption--experiencing accelerated change,

increased competition, and overwhelming complexity in the marketplace, workforce, and in our personal lives. We must not only effectively help our organizations to navigate through the

waters of uncertainty and change, but we have to manage our own major life disruptions. Be prepared to laugh, learn, and be inspired as Dr. Davis shares proven strategies for how to become the master of your own reinvention and remain relevant in an era of disruption.

DEBBIE GROSSOur Profession and the Power of Emotional Intelligence Ever catch yourself letting out a huge sigh when your executive asks you to reschedule the calendar yet again? What happens when you read an email from a co-worker that states you

dropped the ball? Debbie Gross will teach you to recognize and control your emotional triggers. She will illustrate the power behind Emotional Intelligence and how harnessing that

power, using the right strategies, can lead to amazing outcomes and greater success in your administrative career.

JULIE REEDThe Center Of InfluenceVision being The Center of Influence – a trusted partner who is the conduit for receiving and collecting information, processing it and taking action; the “go-to” person with a powerful

network and productive relationships; an involved and engaged team player who contributes to the collective success and cultivates a culture of inter-dependency. Join Julie Reed as she recaps

the evolution of our profession, instilling pride in our journey while motivating us to invest in the skills that posi-tion us for even greater success.

VICKIE SOKOL EVANSTimesaving Digital Productivity TipsBased on Vickie’s bestselling “100 Tips” series, discover quick and easy tips in Word, Excel, Pow-erPoint (and more) that will help you deliver better results in less time by using more of the

technology you know and love. Eliminate the most common old (and bad) habits and unessen-tial work. No more wasting hours of time when working on an assignment. No more feeling para-

lyzed by the latest technology. You’ll have everything you need to leverage the tools you have at your fingertips and execute flawlessly! The tips are truly jaw-dropping.

CHRISSY SCIVICQUE Widen Your Perspective: How to Gain Big Picture UnderstandingAs an assistant, you have a lot on your plate. It can be easy to get so focused on your own job

and growing to-do list that you totally miss important things happening all around you. This limit-ed perspective can reduce your effectiveness and ultimately, shrink your power as an assistant. You can choose to widen your perspective by seeking to understand the Big Picture and in doing so, you will have more confidence, courage and competence to step into your role in a bigger way.


Red Rock Casino Resort & SpaLas Vegas, NV

Red Rock Resort provides the ultimate Las Vegas resort experience. The resort hotel provides an idyllic getaway just minutes from the world-renowned Las Vegas Strip. Ideally situated near the entrance to Red Rock Canyon National Recreation Area, you couldn’t ask for a more intimate, yet exciting place to play, both indoors and out. Adventure awaits, with miles of trails, outdoor activities, and epic moun-tain climbing, for those enjoying an active lifestyle. Rest and repair in our soothing spa and be ready to take on tomorrow!

11011 W Charleston Blvd, Las Vegas, NV 89135

Office Dynamics has a room block at the Red Rock Resort which gives our attendees access to a special rate. This room block will fill up so we recommend booking your room as soon as you register for the conference. All attendees are responsible for booking their own hotel and travel. You may also call the hotel reservation line, 702-797-7625 or 866-767-7773 and use the code RCIOD26 to reserve within the block.

We highly recommend you book your room asap as the hotel usually sells out before the conference begins.


VENUE

Register Online At:OfficeDynamicsConference.com

Registration: $1,795

Group Registration:Groups of 5 or more will get $50 off each registration.Please call 800-STAR-139 to book your group.

Cancellation and Substitution:Should you be unable to attend for any reason, a full refund, less the $500 non-refundable deposit, will be issued if we receive notice in writing by September 13, 2019. After September 13th, all registrations and no-shows are subject to full conference fee. A company may substitute one attendee for another by notify-ing Melia Amira in writing at [email protected], no later than 30 days before the Event. Refund for credit cards will only be given as credit, not check reimbursement. Should the Conference need to be rescheduled due to acts of nature or national disasters, the Conference will be rescheduled, not canceled. Attendees can send a substitute if they cannot attend the rescheduled date.

Conference On Demand:Not able to attend the live event? No problem. Don’t let travel, budget, or time restrictions stop you from having your breakthrough learning experience. Pre-Purchase the Conference On Demand so you don’t miss out! SAVE $100 when you pre-purchase. Group pricing is available for groups of 5 or more.

Group Discounts AvailableCall 800-STAR-139

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CONFERENCEREGISTRATION


Space at this highly-acclaimed gathering is limited so don’t wait to register, as we expect to sell out!

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THE EMPOWERED ASSISTANT - The Conference For ... · building and business philosophies enabling growth and empowerment 3. ... Today’s assistant is empowered to make decisions, lead