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The Entrepreneurial Edge in Global Direct Marketing

The Entrepreneurial Edge in Global Direct Marketing

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Page 1: The Entrepreneurial Edge in Global Direct Marketing

The Entrepreneurial Edgein Global Direct Marketing

Page 2: The Entrepreneurial Edge in Global Direct Marketing

• You want to grow your direct marketing business globally.

• You’d like to gain experience from top direct marketers overseas.

• Or…you want a better alternative to your existing direct agency.

Why choose InterDirect?

Page 3: The Entrepreneurial Edge in Global Direct Marketing

InterDirect Facts

• 1988 launch

entering 18th year of global direct marketing agency leadership.

• 31 markets

across Europe, Central and East Asia, America.

• 1250 staff

a world-class team of experienced direct marketing professionals.

• $225 million

turnover (USD revenues) worldwide in 2005.

• 3 per year our network is expanding fast on average by 3 new countries per year.

Page 4: The Entrepreneurial Edge in Global Direct Marketing

• Austria• Belgium• China • Denmark• Finland• France

• Germany• Hong Kong• Hungary• India• Ireland• Italy

• Kazakhstan• Netherlands• New Zealand• Norway• Poland• Portugal• Romania

Our InterDirect membersare active

in the following markets • Russia• Saudi Arabia• Singapore• Spain• Sweden• Switzerland

• Taiwan• Thailand• Turkey• Ukraine• United Arab Emirates• United Kingdom• United States

Page 5: The Entrepreneurial Edge in Global Direct Marketing

A Few of the Clientsof our InterDirect members:

Page 6: The Entrepreneurial Edge in Global Direct Marketing

Some of our Interdirect Agency managing directors

Pieter van den Busken Advisory ChairmanInterDirect founder and 40 year direct marketing pioneer in the Netherlands.

Leena Basrur (India)Managing Director, DIREM - India’s leadingdirect agency.

Richard Marshall (UK) Partner, TMW - Britain’s largest independent direct agency.

Alexei Kruzhkov (Russia) Director, Connexions - Russian first home-grown direct agency.

Jo Jo So (SE Asia) Managing Director, DM International - first direct agency to operate in China, Hong Kong, and Taiwan.

Peter Blau (USA)Managing Partner - Customer Growth; formerly Barry Blau & Partners.

Ulrich Bruggemann Leader of B&F, Germany’s leading

independent direct agency.

Jean Pierre Simon (Spain) Managing Director,ResponseJPS - pan-European direct marketing innovator.

Italo De Mas (Italy)President, RCD & Partners, and renowned direct

marketing lecturer.

Marc RutschmannThe leading Swiss DM agency.

Page 7: The Entrepreneurial Edge in Global Direct Marketing

Entrepreneurship.

We deliver, in all 31 countries, an agency

owned and operated by successful entrepreneurs with world class direct marketing expertise.

What’s our Unique Selling Proposition?

Page 8: The Entrepreneurial Edge in Global Direct Marketing

InterDirect Agency

Entrepreneur owned & operated

A direct marketer at the helm

Recruited based on service, reputation & quality criteria

Long-term continuity of senior management

Flexible, quick, non-bureaucratic management style

The Difference is in Our Agencies. Corporate-Owned Agency

Owned by holding company

Reports into a general ad exec

Purchased based on a financial decision

Managers frequently transfer to other corporate-owned agencies

Inevitable politics and friction of a complex reporting structure

Page 9: The Entrepreneurial Edge in Global Direct Marketing

• Expertise. True direct marketing specialists in each country.

• Cost Independent agencies have no ‘corporate overhead’ expense.

• Responsiveness Entrepreneurs are uniquely action-oriented.

• Results As 100% accountable direct marketers, we deliver.

The Difference to You, as Our Client.

Page 10: The Entrepreneurial Edge in Global Direct Marketing

• Track record in international direct marketing

• World-class client list

• Reputation within their own market

• Broad base of services, including Strategy, Planning, Database

• Highest standards of creative execution

• Ability to work across a broad range of response media

Agency Membership Criteria

Page 11: The Entrepreneurial Edge in Global Direct Marketing

One Final Criterion: Attitude• Independence to us is more than a financial structure; it is a

shared attitude. Since 1988, only 2 agencies have left the network to join a multi-national ad agency holding company!

• In fact, most InterDirect members have prior experience working for these holding companies - and found that experience to be unsatisfactory.

• Quite simply, we do not think that either a bureaucratic reporting structure, or the pressure to make quarterly revenue targets, adds value in a highly creative business.

If you are the kind of client who agrees with this criterion, then we share a common attitude with you.

Page 12: The Entrepreneurial Edge in Global Direct Marketing

A Global ‘Brain Trust’

• By sharing our specialist knowledge and resources, we provide our clients with an unparalleled base of international expertise.

• Each agency will provide you with local market knowledge and insights. But collectively, we can harness a co-ordinated international approach to provide integrated solutions across strategy, creative and database implementation.

• Thanks to the immediacy of the internet - and to the calibre of our agency owners around the world - you have a team of experts in 31 countries collaborating to solve your most complex global marketing challenge. Here are some examples of our knowledge-sharing:

Page 13: The Entrepreneurial Edge in Global Direct Marketing

Best Practices• We share our latest campaigns, tactics and results on our proprietary

intranet so each agency stays current on global direct marketing best practices.

Strategy• Agency heads and creatives meet regularly to review direct

marketing strategies across areas such as acquisition, retention, customer relationship management and loyalty marketing.

Page 14: The Entrepreneurial Edge in Global Direct Marketing

Creative• Seminars and exchange programmes mean that creative

departments across the network are always learning about campaigns that work both within and across different cultural environments.

Local Knowledge• Each member can advise others on local market issues such as

data protection, market intelligence, competitor activity, desk research, sector information and alternative direct response media.

Page 15: The Entrepreneurial Edge in Global Direct Marketing

Flexible Deployment• Our network provides global coverage. But we are much more

flexible in deploying our resources than the typical global holding company managing “top-down” from a central location.

• With InterDirect we can organise our network around your needs: either on a centralised or de-centralised basis.

• Finally, since our key asset is the local expertise of local owners, we deliver direct marketing programs that are more sympathetic to your local market needs.

Page 16: The Entrepreneurial Edge in Global Direct Marketing

There are a number of ways we work with our clients at InterDirect Network (IDN); here are some of the most common examples:

How to Work With Us

1. Turn-Key.You select IDN to manage the whole program with your local IDN agency serving as your point of contact and manager of deployment across the network.

2. Campaign Development. IDN develops your global direct marketing campaign, but execution is handled by your own local offices, with the help of local IDN agencies as necessary.

3. Decentralized. IDN agencies available to your local offices for any need. IDN assures that brand guidelines, corporate strategies and best practices are applied across the network.

1

2

3

Page 17: The Entrepreneurial Edge in Global Direct Marketing

How to Work With Us

You select your own InterDirect Network (IDN) agency to manage the whole program. Your agency will take full responsibility for deployment across the network so you have the simplicity and control of a single point of contact.

Client

IDNLead

Agency

...

...IDN

IDN

IDN

IDN

IDN

IDN

1

. .

Page 18: The Entrepreneurial Edge in Global Direct Marketing

You appoint a lead InterDirect agency to develop the campaigncentrally and then your company’s local personnel team up with their local InterDirect member agencies to implement in each market.

IDNLead

Agency

...

...

Client

C

CC

C

CC

IDN

IDN

IDN

IDN

IDN

IDN

2

. .

Page 19: The Entrepreneurial Edge in Global Direct Marketing

You work on a completely de-centralised basis with each of your markets using a local InterDirect agency to develop campaigns as needed, while benefiting from global best practices shared across the network.

...

...C

CC

C

CC

IDN

IDN

IDN

IDN

IDN

IDN

Client

3

. .

Page 20: The Entrepreneurial Edge in Global Direct Marketing

• In addition to flexibility in international deployment, there’s something else we can offer you: advice.

• We’ve been engaged in direct marketing across borders for years, and we can suggest the best way for your company’s specific needs.

We’ve been there. Ask us for Directions.

Page 21: The Entrepreneurial Edge in Global Direct Marketing

• InterDirect Central Coordination Centre is the administrative centre, responsible for agency co-ordination and liaison. It also handles new business enquiries and provides information about the network. If you would like more information about the network and its members, or would like to arrange a credentials presentation, contact us at any of the following:

InterDirectCentral Coordination Centre

Page 22: The Entrepreneurial Edge in Global Direct Marketing

InterDirectCentral Coordination CentreAmstelstein HousePO Box 55 1190 AB Ouderkerk/Amstel(Amsterdam) The Netherlands Burg. Stramanweg 63 1191 CX Ouderkerk/Amstel(Amsterdam) The Netherlands Phone: +31 (0) 20 316 24 00Fax: +31 (0) 20 496 40 81

Website: www.interdirectnetwork.comEmail: [email protected]

Pieter C. van den BuskenExecutive Chairman InterDirect Central Coordination Center

Leena BasrurExecutive Vice-Chairman InterDirect Central Coordination Center