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The best part is the integration of monitoring

and help desk. This allows us to manage IT

assets and monitor them from a single

console. The ability to monitor applications

with infrastructure correlation gives my team

clearer visibility. The centralized alarm

configuration with root cause analysis is alsovery powerful. It has become the most

important feature for us in IT360 and has

enabled us to become much more proactive

-Marsorry Ickua

Director of IT, Bank of Namibia

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