The Ex Libris Merger and The Future Picture

A Presentation for ICOLCSusan Pastore

Vice-President, Sales Ex Libris Inc.

April 23, 2007

Agenda

• Exciting news!

• Our community grows

• Changes in company structure: who, why, and what does it mean?

• Product update

• Summary

Ex Libris at a Glance

Business Software solutions for library resources

Customers More than 4,000 academic institutions worldwide

Presence 63 countries, 8 subsidiaries and offices, 16 distributors

Locations Corporate HQ – Jerusalem, North American HQ – Boston

Staff 400+ professionals worldwide

Revenues $66 million (2006 E), $70 million (2007 E) profitable

Ownership Francisco Partners 100% ownership

Same focus, additional products

Ex Libris is a world leader in software solutions for

managing academic and e-content

library resources

Global distribution of clients

North America

Australia and New Zealand

Central and South America

Europe

Africa

1,895

521

1,428

Rest of the World

166

8

Asia

126

New owners: Francisco Partners

Who are they?

A leading, technology-focused global private equity firm

What do they do?

Accelerate business growth in mature IT companies

Create value through strategic insight

What do they offer?

US$ 5 billion in committed equity capital

Unique network of strategic resources

More customers—more staff, more office space

400 employees, worldwideNew facilities in Chicago, London, and HamburgMore office space at headquarters

Select Customers

Consortia

Select Customers

The British Library

National Libraries

The Royal Library of Sweden

Austrian National Library (ANL)

The National Library of ChinaThe Russian State Library

National Library of Chile

The National Library of Mexico

Our new community includes…

9 of the top 10 universities in the world39 of the top 50 universities in the world

Source: Newsweek InternationalThe Top 100 Global Universities 2006

69 of Europe’s top 100 universities Source: Institute of Higher Education Shanghai Jiao Tong University

Academic Ranking of World Universities 2006

31 of the top 50 technology universities worldwideSource: Times Higher Education Supplement World

University Rankings 2005

45 of the top 50 North American universitiesOver 75% of ARL (Academic Research Libraries) members in North America are Ex Libris customers

Customer Base – North America

Total number of institutions: 1,890

Number of customers per product:ALEPH = 408 institutionsVoyager = 1023 institutionsMetaLib = 699 institutionsSFX = 916 institutions DigiTool = 58 institutions Verde = 98 institutions Primo = 33 institutions

Customer Mix – North America

94 libraries are members of the Association of Research Libraries (ARL) – which is 76% of the ARL membership

Over 50% of our customers are members of a shared system

Time

Company Evolution

Growing product portfolio

DigiTool (2002)DigiTool (2002)

MetaLib MetaLib (2001)(2001)

SFX (2000) SFX (2000)

Verde (2005)Verde (2005)

ALEPH 500 ALEPH 500 (1997)(1997)

Primo (2006)Primo (2006)

Voyager Voyager (2006)(2006)

Journals Journals Onsite (2006)Onsite (2006)

Product Portfolio

ILS-Integrated Library System

Hebrew University, Israel

Link resolver The University of Ghent, Belgium

Metasearch of scholarly information

The Cooperative Library Network Berlin-Brandenburg (KOBV), Germany

Enterprise Digital Asset Management

University of Maryland, USA, and Curtin University, Australia

ERMS-Electronic Resources Management System

Harvard University and MIT, USA

Search, Discovery and Delivery end-user web application

HBZ, University of Minnesota, Vanderbilt University

Name Type Partners

The new Ex Libris product suite-migration plans

LinkFinder PlusSFX ENCompassMetaLibMeridian VerdeCuratorDigiTool

Ex Libris will continue to support, develop, and sell ALEPH 500 and Voyager

Our product implementation team will perform the following migrations:

Details regarding migration timeframes should be discussed with your local office

Ex Libris will continue to support all customer products until migration is final

The new Ex Libris product suite-migration plans

Existing Encompass licenses are being exchanged for Ex Libris product licensesData migration tools exist now for LinkFinder Plus, Encompass for Resource Access and Discovery ResolverData migration tools are being written as required—Curator and MeridianMaintenance agreement costs are being held, as isMigration cost is limited to training and knowledgebase costs, if applicable

Upcoming Release

ALEPH version 19: November 2007Improve TCO

GUI-based configuration for ALEPH setup tablesBatch processesStaff permissions

Redesign course reserve functionality (within GUI)Enhanced SRU supportEnhanced RFID integration with staff user client SMS server connectivityALEPH publishing module, including:

Publishing to GoogleOAI-PMH enabling enhancements

Enhanced X-Services

Version 6.5 (imminent) and 7.0 (Q4 2007)

Addresses priorities from 2006 enhancement process

Updated WebVoyage interface “look and feel”

Enhanced electronic invoicing/ordering support

Extended SIP/NCIP capabilities

Integration with Primo and Verde

Upcoming Releases

Recent ReleaseVersion 4.0

‘Clustering’ of search results via VivisimoUser interface: compliance with accessibility guidelines; ease of local customizationIntegration with other applications: MetaLib/Primo integration; enhanced X-Server API; deep-linking in consortial environmentInfrastructure: support for OS and Oracle upgrades; improved performance; support for Web-based proxies and searching via proxyKnowledgeBase expansion initiatives

Upcoming ReleaseVersion 3.00

SUSHI statistics retrieval and usage data manipulatorERM advanced reporting abilitiesSFX A-Z list (will also be available for SFX v3)Advanced searching and search set manipulationCJK search, sort, and displayAudit trail – transaction and financial historyFeedback from trial usage written directly to e-product

Upcoming Release Version 4.00

New technology platform-Oracle, Java, J2EE, Linux, SOLARISTighter integration with Verde ERM systemSingle knowledgebase shared by SFX and VerdeEnhancements to the administration interface, including task-based Wizards: intuitive, workflow-orientedFurther integration of print holdings (loaders, plugIns)Availability in Q1 2008

DigiToolUpcoming Release Version 3.5: Q2 2007

Integration with external persistent identifier methods (e.g., DOI, URN and handle)Support for object and metadata version control Enhanced METS capabilitiesExtended support for metadata (PREMIS, VRA, MODS)Extended support for repository information exchange (e.g., OAI-PMH and ALEPH)

Beyond version 3.5: Specialized applications based on existing infrastructureEnhanced preservation functionality

General Release

Version 1.0 Q2 2007Discovery and DeliveryPublishing platform

Pipes for different data sources, e.g., ILS (ALEPH,Voyager and others) and digital repositoriesNormalization and enrichment (including de-dup and FRBR)

Advanced search features including “did you mean”, ranking, faceted browsing, and much moreSocial computing Administrative tools Web services

Libraries Operate in a Transitional Environment

A digital revolution

0

5

10

15

20

25

30

35

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

% of expenditure

on e-resources

Libraries Operate in a Transitional Environment

Growing emphasis on economicsInstitutions competing on students and researchersDo more with less

GlobalizationCompetition and collaboration beyond traditional local/academic boundaries

Google Scholar, Book SearchOpen Content Alliance (OCA)Million Book Project, etc.

Multiple Paradigm Shifts

Acquisition Model

Owner-ship

Pay Per UseSubscription

Granularity Bundles

Chapters & Articles

Books &Journals

Format PrintNew Types

(e.g., Datasets)

Electronic/Digital

… and the Users shift, too

A generation that grew up with iPod, video games, cell phones, online communities… redefines user expectation

Users view themselves not just as consumers of information but also as creators (research material, course material, reviews, blogs, etc.)

Libraries need to adjust their services help institutions better serve the user“Our users expect simplicity and immediate reward and

Amazon, Google, and iTunes are the standards against which we are judged. Our current systems pale beside them.”

Final report, December 2005, prepared for the University of California by Bibliographic Services Task Force

As much as we would like to make it simple…

Reality is that for the next 5-10 years libraries will continue to operate in a complex, heterogeneous environment.

Ownership

Pay Per Use

Subscription

Bundles

Chapters & Articles

Books &Journals

Print

New Types(e.g.,

Datasets)Electronic

/Digital

Books, journals, etc.

Physical collections

Under library control (mostly local) Not under library control (remote)

Digital collections

IRs, images, etc.

EbscoHost

Science DirectNatur

e

Electronic collections

e-journals, e-books, databases, etc.

• Back-end functions: ACQ,Serials, Circ,…

• Back-end functions: Ingest, Delivery,..

• Back-end functions: KB-linking, licenses, … • Resource Discovery

• OPAC

• Metasearch; linking;

ALEPH Digitool

ILS SFX

MetaLib

Verde

Linking

Metasearch

ERM

D-Repository

Electronic collectionsElectronic

collections

The big picture

Books, journals, etc.

Physical collections

Under library control (mostly local) Not under library control (remote)

Digital collections

IRs, images, etc.

Electronic collections

e-journals, e-books, databases, etc.

• Back-end functions: ACQ,Serials, Circ,…

• Back-end functions: Ingest, Delivery,..

• Back-end functions: KB-linking, licenses, … • Resource Discovery

• OPAC

• Metasearch; linking;

ALEPH Digitool

SFX

MetaLib

Verde

EbscoHost

Science DirectNatur

e

Electronic collectionsElectronic

collections

The bigger picture

LearningLMS/CMS E-

research

Portals E-research

MSNGoogle

Library Challenges and Opportunities

1. Address shifting needs of a changing user

community

2. Reduce cost of operations while increasing value to

customers

3. Leverage collaboration and economies of scale

4. Extend services and business to new

domains5. Legacy technology

Ex Libris Strategy #1: The End User

Provide a system and services that

enable libraries to expose content

and services to users where & when

they need it and in the way they

expect it

Institutional

Front -

end

Primo repository

PrimoPrimo: Discovery & Delivery

Back-end

Metasearch

New Architecture: Decoupling the User Experience from Back-End

Systems

Institutional Websites

External

Databases

Journals

Repositories

Internet Services

EBSCOHost

Google Scholar

ProQuest

ILS

ALEPHVoyagerUnicorn

…

DigitalRepositories

DigiToolDSpaceTV News

…

KnowledgeBases

VerdeSFX

MetaLib…

CMS/LMS

SakaiBlackBoard

Moodle…

Ex Libris Strategy #2: Unified Resource Management

Provide unified solutions for the management of

scholarly content irrespective of format and acquisition

type, facilitating library-wide processes, procedures,

and systems, removing redundancies and

inconsistencies, and enabling libraries to leverage best

practices while reducing TCO

The Evolution of Library Systems

Electronic/DigitalAssets

(2000’s)

UnifiedResource

Management(future)

Physical ++e Add-ons

(1990’s)

UserExperience

(2006)

Decoupled architecture enables libraries to revolutionize the front-end while continuing the back-office evolution

PhysicalAssets

(1980’s)

Provide solutions that enable libraries

to utilize varying models of cooperation and resource-sharing to better serve the user, increase efficiencies, and reduce the cost of operations

Ex Libris Strategy #3: Collaboration

Providing a Platform for Collaboration

50%+ of Ex Libris customers in North America are consortium members

Decoupled architecture enables back-end collaboration with front-end differentiation

MetaLib Portals

Primo Scopes: configurable options for scoping the domain of search (e.g., local/national, medical, scientific)

Primo Views: enables custom configuration of the user interface and scope of search

The Local Library is Not Going Away

Libraries are best equipped to provide “the last mile” services to users

Require systems that support flexible and varying degrees of collaborations on different dimensions

The definition of “last mile” can be different for each libraryFrom as simple as a circulation desk to ownership and servicing of unique local repositories

Must balance the need to collaborate and the desire to differentiate

Help libraries transition to

a new role as the facilitators of knowledge

creation through multi-level interaction

between user and information

Strategy #4: From Library to ‘Librarisher’

RegionalRegionalGlobalGlobal

LocalLocal

Add VALUE

to the Knowledge Creation Cycle

Discovery

AnalysisAuthoring

Publishing

Facilitate the publishing and creation of collections (in addition to discovery and access)

For Example: Research and Learning Needs

E- LearningCreation and acquisition of digital learning content

Institutional RepositoriesCreating electronic archives of working papers, articles (pre-prints, post-prints, published versions), theses and dissertations, conference proceedings

E-science“In next 5 years E-science projects will produce more scientific data than has been collected in the whole of human history” (Tony Hey)

Institutional vs. disciplinary lines Huge problems in collecting, organizing, describing,

archiving, disseminating and sharing data

Build a flexible system based on function not on productsFrom administration-centric to user-centricMeet the business needs by protecting investments and offering incremental transitionEmphasis on inter-operability to other sub-systemsSolution based on latest technology and industry standards (Oracle, J2EE, Web Services, etc.)

Strategy #5: From Legacy to Relevancy

RegionalRegional

GlobalGlobal

LocalLocal

Ex Libris is the only provider ofend-to-endsolutions that address the complete spectrum of functionality and resources required by libraries

Primo: a step towards the future

Primo is the Ex Libris solution to address current and future user expectations and library needs:

Focusing on user-centered design

Delivering services at the user’s point of need

Capitalize on the richness found in its catalogs and repositories

Consolidate print collections, electronic resources, and digital repositories (Ex Libris’ and 3rd party!)

Primo is a key component in our overall strategy for the next generation of research solutions

Primo Search Screen

Enables institutions to define the level of discovery relevant to the user

Primo Scopes: configurable options for scoping the domain of search (e.g., local/national, medical, scientific)

Primo Views: enables institutional configuration of the user interface and scope of search in a multiple-institutional setup (e.g. consortia)

Meet the users where they are: enables integration of discovery and delivery into the user context

e.g., CMS/LMS, portals

Addressing user needs

Leverages existing systems with a built-in platform for harvesting local data

Enables easy integration with local infrastructure and services

e.g., authentication and authorizations of users, ILS and other delivery systems

Supports library standardse.g., MARC, OAI-PMH, OpenSearch, OpenURL, SRU/SRW, Z39.50

Built with the library and university in mind

The Publishing Platform

Harvesting

Harvests the source records from multiple sources

Print, digital, and electronic resources

Out-of-the-box pipes Various ILS (ALEPH, SirsiDynix Unicorn, …)

Generic MARC, SFX KB, MetaLib KB, DigiTool

Generic Dublin Core, PNX (Primo Normalized XML), and more

Efficient methods for incremental updates Availability status

Bibliographic information

The Publishing Platform (cont.)

Normalization & Enrichment

Creates the Primo Normalized XML records (PNX)

Enriches the source data

Detects duplicates and creates FRBRized groups

Admin Center

Set-up, configuration, customization

Ongoing tasks: scheduling and monitoring

Wizards to accomplish this and XML

Primo’s Admin Center

Development Partners-Global

University of MinnesotaVanderbilt UniversityRoyal Library of Denmarkhbz

Charter Members -Global

Boston CollegeCommunity College Library Automation (FL)Cleveland Museum of ArtIowa State UniversityUniversity of IowaUniversity of East Anglia

Establishing Voyager Libraries now

Thank you!Questions??

Susan.pastore@exlibrisgroup.com