4th of March 2017

@MS HQ Munich

The Executive‘s Guide To The Digital WorkplaceSymon Garfield, Digital Strategy Advisor, Microsoft

#SPSMUC10

“I sold my first PC with a spread sheet application

in 1984… What’s changed? Why are we suddenly

talking about a digital workplace?”

CEO of a global technology service provider with revenues of over £3bn – September 2016

1. Digital

Transformation2. The Workplace

3. Next generation

employee

experience

4. Building your

business case

"We stand on the brink of a technological

revolution that will fundamentally alter the way

in which we live, work and relate to one

another. In its scale, scope and complexity, the

transformation will be unlike anything

humankind has experienced before... “

Klaus Schwab, Founder and Executive Chairman, World Economic Forum - Jan 2016

Real Estate

Costs

War for talent

Employee

Motivations

Digital

Employees

Digitisation

of work

Changing nature

of work

Focus on

culture

Consumerisation

of IT

Workforce

demographics

Workforce diversity

The

environment

Dynamic global

business

environment

13% of employees world wide are “highly engaged”http://www.gallup.com/topic/employee_engagement.aspx

of millennials are not engaged or actively disengaged at work71% http://www.gallup.com/topic/employee_engagement.aspx

of employers recognize the significance of employee engagement but less than half said they know how to address the issue90%

https://www.zanebenefits.com/blog/glassdoors-2016-employee-statistics-on-recruiting-and-retention

$4,000 is the average amount U.S. companies spend to fill an open positionTalent Acquisition Factbook 2015, Bersin by Deloitte, April 2015

52 days is the average time taken to fill an open positionTalent Acquisition Factbook 2015, Bersin by Deloitte, April 2015

Pine, Joseph and Gilmore, James (1998), Welcome to the Experience Economy, Harvard Business Review

Gruber et al (2015), Managing By Design, Academy of Management Journal

Wearable techConnected car

platform

AI, bots and digital

assisitants

Augmented and

virtual reality

Take an inter-

disciplinary approach

to creating next

generation workplace

Building the business case for the Digital Workplace

“A business strategy which recognizes employee

experience as a strategic asset which impacts

business agility and efficiency, and takes an inter-

disciplinary approach to creating engaging, flexible

and inspiring work environments.”

4th Industrial revolutionFour pillars of digital

transformation

Increasingly organisations

see employees in the

same way as customers

Increasing focus on

Employee Experience and

design led approach to

the workplace

Take an inter-disciplinary

approach to creating next

generation workplace

Thank you!