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The Fertile VoidGestalt coaching at work
John Leary-Joyce
i
AOEC Press
An Imprint of: Academy of Executive Coaching Ltd
64 Warwick Road
St Albans
Herts
AL1 4DL
www.aoec.com
First published in Great Britain in 2014
© John Leary-Joyce 2014
The right of John Leary-Joyce to be identified as the author of this work has been asserted by
him in accordance with the Copyright, Designs and Patents Act 1988.
Chapters 9 & 11 copyright Marion Gillie, used by permission.
ISBN: 978-0-9930772-1-0
All rights reserved. No part of this work may be reproduced, stored in a retrieval system or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior written permission of the Publisher.
ii
Praise for The Fertile VoidHighly accessible and expertly written, this book is beautiful in the authentic and personal way theauthor brings us as close to the Gestalt experience as the written word can do.
For any coach seeking to add Gestalt Coaching to his or her portfolio of coaching models, or wishing to deepen and expand the value they glean from Gestalt approaches, this book represents a vital, living, and vibrant point of access to the Gestalt world.
As an experienced executive coach, I found this book gave me a relevant, highly informative anddeeply interesting entry point to using the Gestalt approach in daily practice. Liberally sprinkledwith examples from the author's own coaching experience, I was able to learn first-hand and fully'get' the concept of 'being' a coach as opposed to merely 'doing' coaching.
Dr Karl BirthistleAuthor and experienced executive coach
This is a great and very readable book for any coach who wants to increase their ability to workmore creatively within their coaching relationships. It will help every coach to expand their ability to be more aware, creatively experiment and work dialogically with emergent change.
Professor Peter Hawkins Author and thought leader in Team Coaching and Supervision
Those of us who have known John for a number of years can testify to how well he lives his practice as a Gestalt-based coach. It is wonderful to ‘see the workings out’ in this book of his particular form of magic and finally understand how Gestalt really works.
This book has been needed for a while and is an important addition to the growing professional body of knowledge in coaching practice. It will particularly resonate with internal coaches as it directly addresses the complexity of their systemic relationships.
Gestalt is a practice that helps us find a new perspective on change, so that as internal coacheswe can become better at holding awareness of the being and doing of coaching within our organisational context and our varied coaching, management and leadership roles.
John has produced a highly practical and accessible book, providing transparent step by step guidance and numerous useful experiments all of which make it a great learning experience forpeople new to coaching or experienced coaches new to Gestalt.
In this book, as in life, John manages to quietly facilitate a robust internal dialogue in the experienced coach on their own authenticity, position and practice.
Louise Buckle Senior Executive Coach global professional services firm
Gestalt brings spontaneity and creativity to coaching and John Leary-Joyce has captured this in awonderful synthesis of Gestalt's contribution to the practice of coaching. He gives us a really solidgrounding on what is, and just as importantly, what is not Gestalt coaching. All coaches can benefit from becoming more aware and intentional in their practice and here you can read how todevelop this through active experimenting, exercises and use of your body in your coaching relationships. This is a must have.
Fran JohnstonCo-Founder/CEO of Telos Leadership Institute and Gestalt OD practitioner
iii
Table of ContentsAbout the Author
Preface: The Fertile Void
Acknowledgements
How to Use this Book
Part I The Gestalt Approach to Coaching
Chapter 1 - Overview of Gestalt Coaching
Chapter 2 - Awareness
Chapter 3 - The Flow of Continuous Experience
Chapter 4 - Creative Adaptation and Interruptions to Contact
Chapter 5 - The Nature of Change
Part II Gestalt Coaching in Action
Chapter 6 - Active Experimentation
Chapter 7 - Gestalt Bodywork, Somatic Resonance and
Hellinger Constellations in Coaching
Chapter 8 - Strategic and Intimate Modes of Interaction
Chapter 9 - Team Coaching (by Marion Gillie)
Part III The Gestalt Coach
Chapter 10 - Signature Presence
Chapter 11 - A Gestalt Approach to Coach Supervision (by Marion Gillie)
Index
Appendix i Flow of Experience detailed diagram
Appendix ii AoEC Gestalt Coaching programmes
iv
About the AuthorJohn was one of the pioneers establishing Gestalt in the UK in the late 1970s. He was a
therapist and founding trainer at the Gestalt Centre London, becoming Managing Director in
1986. He completed the IoD Company Directors Diploma and over the next 10 years grew the
business exponentially while collaborating with the faculty to develop new and dynamic
Gestalt therapy training programmes for small and large groups.
By integrating his clinical and business experience he went on to create a very innovative and
experiential Gestalt training service for consultants, trainers and team leaders who wanted
to bring this approach into their organisation. His consulting and training evolved into a
Gestalt-based coaching practice accredited with APECS and later he was one of the first to
complete an MA in Executive Coaching.
In 2000 he founded the Academy of Executive Coaching and designed a one year Advanced
Coaching programme for 16 participants. This pioneering programme combined his
expertise in psychology, leadership and coaching. Fourteen years later he has created a very
vibrant company with a highly reputable brand that delivers multiple accredited training
programmes in individual and team coaching. In the UK annually there are around 700
participants on courses at all levels and 203 qualified coaches in 2014. He has also been
developing the AoEC round the world and to date has partners in Germany, Italy, Ireland,
Scotland, Estonia, Croatia, Romania, Turkey, Russia, USA, China, Brazil, Kenya.
John created the AoEC with a broad psychological base, but the fundamental principles
of Gestalt are at the heart of his leadership style, the training courses and the
company values.
While writing is more of a challenge, John loves presenting and regularly has keynote and
workshop sessions at international conferences. One workshop he enjoys delivering
combines the three areas he is passionate about: Tango, Coaching & Gestalt. This one hour
to one day workshop focuses on the dynamics of leadership, followership and teamwork and
everyone learns to dance Tango!
John is married with two daughters and currently two young grandchildren who help him
reconnect in a very simple and profound way with the basic Gestalt principle of staying in the
here and now.
He turned 60 this year (2014) so the publication of the book marks this milestone in a very
significant way.
v
Preface _ The Fertile VoidFrom the age of 19 when I first encountered Gestalt I was captivated by this notion of the
Fertile Void: the paradox that someone or something could be simultaneously empty and full.
I had an intuitive grasp that this was feasible, fleeting experiences where I felt totally at
peace doing nothing yet everything was alive with possibility. Lying under the stars, looking
with awe at the vast emptiness of space and knowing it was also full of energy.
Then seeing and experiencing over and over again in Gestalt groups, that ‘trusting the
process’ and staying with the void of the ‘not-knowing’ allowed the space and time for some-
thing new and amazing to emerge. It linked to the Buddhist notion of emptiness or nothing-
ness from which springs a new awakening and creative energy.
On becoming a Quaker I discovered the Fertile Void in the richness of shared silence.
The meeting for worship is a space where nothing was overtly happening yet there was a
strong feeling of connection and communion in ‘silent ministry’.
Fertile Void also captures the aspect of Gestalt which is about embracing polarities. To speak
and be heard we need quietness, to be energetic we need rest, to feel full we need to
experience being empty. These are not either/or, they are both/and.
Over the last four decades I have gradually found how to integrate this concept in my life and
work, making it all much less stressful. I can be more trusting that the flat and empty
periods are the precursor to something new and unknown. In fact those times can be a
necessary preparation for the challenges ahead. As it was with writing this book, many times
sinking into apathy and flatness and rising again with different ideas and perspectives.
The temptation is to keep adjusting and refining, but the time has come for the gestalt of this
book. I hope you will find within the covers the confidence to trust the fertile voids in
your life.
vi
AcknowledgementsI find writing difficult so I’m hugely grateful to Melanie Allan who started out as co-writer
with me. Unfortunately she had to withdraw due to family pressures but without her
this book would not have been born. It slipped into the void until I met Stephen Partridge, a
wonderful project manager and editor, who helped me complete this gestalt.
What I’ve written is the sum total of the multiple rich experiences, profound teachings from
wonderful people I’ve had the privilege to encounter and learn from.
First and foremost is my wife Judith who I met in a Gestalt training group 35 years ago.
We worked together to establish the Gestalt Centre and built a marriage and family based on
our Gestalt principles, testing these out in a very practical and real way.
My Gestalt trainers Isha Bloomberg, Roger Dalton, Ursula Fausset, Gary Yontef, Hunter
Beaumont, Joel Latner and Sonia Nevis taught me the fundamentals in a deep, challenging
and experiential way. Also my co-learners in SAGE, Scottish Association for Gestalt
Education, the first Gestalt training programme in Scotland. Of course, my most important
teachers are the thousands of students and clients with whom I worked and honed my craft.
Some appear in the examples throughout the book but all of them have helped me develop
and ground all that I’ve said in this book.
I deeply value my Gestalt Centre London colleagues Peggy Sherno, Toni Gilligan, Jane Puddy,
Michael Ellis, Jen White, Carol van Artsdalen, Jilly Hall, Gaie Houston and Carl Hodges with
whom I worked closely and learned so much over 15 years. We designed and delivered
creative Gestalt training programmes and endeavoured to run the Centre as a business with
Gestalt values.
I’m indebted to Graham Stickland an experienced process consultant, who worked with me
on converting all my Gestalt clinical expertise to an organisational and consulting setting.
Over a number of years we developed an innovative suite of Gestalt programmes for
consultants and teams. Peter Burditt, Tony Fraser & Sean Gaffney were significant colleagues
that shared with me their application of Gestalt in organisations. All of this formed the basis
of the Academy of Executive Coaching which I established in 2000 with the help of Marjorie
Shackleton, also a gifted Gestalt practitioner.
Marion Gillie
Finally, I am extremely grateful to Marion for writing the chapters on Supervision and Team
Coaching when I’d run out of steam. A long-time friend and colleague in the AoEC, she is
hugely experienced as a Gestalt practitioner, OD consultant and master coach. Marion
deigned and was core faculty with me on the AoEC Advanced Coaching and Systemic Team
Coaching Diploma programmes. I have fond memories of many insightful evenings spent
processing the dynamics of the group we’d just worked with.
Cover design Simon Moss www.theanswermachine.co.uk
Typesetting and figures _ [email protected]
vii
How to Use This BookIf we threw a party and invited all those who had a key influence on the evolution of Gestalt
we’d have an interesting mixture of people. The guests of honour would be a radical couple
called Fritz and Laura Perls. There would be Freudian analysts, Zen Buddhists, Gestalt
psychologists, existential philosophers, psychiatrists, humanistic psychotherapists,
anarchists and social constructivists. It would be hard to imagine the guests agreeing with
each other!
What I love about Gestalt is this amazing eclectic mix of profound ideas and methodologies
pulled together into a loose but coherent framework with broad philosophical principles.
There is no one Gestalt dogma, each Gestaltist is expected to find their own meaning from
this wonderful brew. So, as you're reading, just remember that this is the John Leary-Joyce
synthesis and not the absolute one!
There are a few features of this book I'd like to draw your attention to.
Three Part Design
The three parts reflect my view on theory, practice and the practitioner.
● Part 1 is the theoretical underpinning of Gestalt and how it can be applied to
coaching rather than therapy
● Part 2 focuses on ways you can use the Gestalt approach in your coaching practice
● Part 3 covers two key elements needed to develop your capability as a Gestalt
coach _ Signature Presence and ongoing Supervision
I’ve written it so that by reading Part 1 you are introduced to the key principles _ then you
can pick and choose from the rest depending on your interest. I’ve provided cross references
throughout the book so you can go back and check your understanding.
Wide margin layout
The layout of the book is designed with a wide margin to give space for you to make notes.
Integrating this material into your current practice is what I’m hoping for so recording your
questions and learning so you can talk to an experienced practitioner will give you the most
value.
Structure
I wanted to make the book as practical as possible for understanding theory, learning skills
and developing personally. So I’ve provided boxes that highlight Exercises and Implications
for the Coach and put EXAMPLE in the margin so you can spot these easily for quick
reference.
viii
Who is it written for?
This book has been written in response to many requests over the years from participants
on AoEC training programmes, workshops and masterclasses as well as delegates from
conference seminars and lectures. So to get the most from it you need a basic understanding
of coaching and will be:
● Seeking to add a new and deeper dimension to your coaching practice
● Keen to increase your awareness and enrich your interactions with your coachees
● Interested in developing yourself, increasing your creativity and opening your mind
to more a profound experience
I would like this book to be a supportive guide on your journey to integrating Gestalt into
your own personal coaching approach.
All the best,
John Leary-Joyce
ix
Part 1
The GestaltApproach to
CoachingChapter 1 - Overview of Gestalt Coaching
Chapter 2 - Awareness
Chapter 3 - The Flow of Continuous Experience
Chapter 4 - Creative Adaptation & Interruptions to Contact
Chapter 5 - The Nature of Change
1
2
3
Overview ofGestalt
Coaching
CHAPTER 1
Overview of GestaltCoachingIntroduction
Writing about Gestalt is itself a contradiction in that experience in the
moment is fundamental to the approach. Interpreting, structuring,
organising information and reflecting are what you do when you write.
So, in attempting to distil the approach and make it easily
understandable, we run the risk of sabotaging the very spirit of Gestalt.
The medium cannot be the message as it can in a workshop where you
plunge in and experience it for yourself – cognitively, behaviourally and
emotionally – in real time. The printed word can only outline, indicate and
suggest. Of course, your experience as you read the book will be both
cognitive (your thinking) and emotional (how you feel about what you
read) but it's what you then do with it that matters – and that bit is up
to you.
Openness, curiosity and experiment, in 'pure' form, means that every
moment is experienced for the first time. People exist only in the present
and make new choices each moment. My experience as I sit at my
computer and write this sentence is a different experience from your
experience as you read the words. As I start to write this line, a new
experience begins for me. As you read it, or suddenly understand
something new, a new experience begins for you. Rigid rules are
counterproductive because every writer and every reader is an individual
with his or her own experience within a unique frame of reference, as is
every coachee and coach.
This book is itself a gestalt. As you work through it, you will come across
the components and principles expressed in different ways, which will
help you to fill the gaps in your understanding of the whole picture. If you
don’t see the picture clearly to begin with, keep reading – the ideas and
principles will make sense, take shape and emerge as you find out more.
I hope that there will be times as you read when you will have a mini
gestalt experience and say ‘A-ha, now I know what Gestalt is !’ You have
made some meaning for yourself and, at that point, you may put the book
down satisfied that you have enough. However, if you feel that the A-ha!
moment has merely sparked your curiosity and interest, the gestalt is
incomplete. You will be driven to find out more.
4 Overview of Gestalt Coaching
The Gestalt approach – a brief historyFritz and Laura Perls are the founders of Gestalt Therapy. Fritz was a
psychiatrist, psychoanalyst, extrovert and aspiring actor. His wife, on the
other hand, was much more down-to-earth; a thoughtful intellectual who
was a PhD in Gestalt Psychology and studied with Martin Buber.
A marriage of opposites that brought great richness to Gestalt theory
and practice.
They fled the anti-Semitism of the Nazi regime in 1933 for South Africa
and Fritz established the Psychoanalytic Training Institute. However,
Freud’s rebuffing of Fritz pushed him to develop his own style, theories
and practices.
They left for New York and in 1950 collaborated with Paul Goodman, a
radical socialist, poet, author and intellectual, to publish the ‘bible’ –
Gestalt Therapy: Excitement and Growth in the Human Personality.
So an anarchistic, creative, socialist element entered Gestalt.
Fritz and Laura integrated many other approaches into Gestalt _ from
Moreno’s psychodrama to Kurt Lewin’s group dynamics and Wilhelm
Reich’s body therapy. They separated and Laura stayed with the New York
Gestalt Institute to embed the theoretical principles of Gestalt. Fritz
moved to the Esalen Growth Centre, California in 1960 offering highly
innovative and experimental workshops incorporating aspects of Zen.
Gestalt practice continues to evolve, with each Gestaltist establishing
their own signature style as enshrined in the philosophy. This application
to coaching is yet another addition.
What is a gestalt?The German word ‘gestalt’ has no exact English translation, but means
something like ‘whole’, ‘complete’ or ‘pattern’.
In this handbook, Gestalt, with a capital G, is used as a title for the
approach or method of coaching.
When used with a lower-case g, it is a descriptive noun – ‘a gestalt’
meaning whole or complete.
The early Gestalt psychologists, Wertheimer, Kohler and Koffka, were
concerned with perception. They concluded that we are hard-wired to
recognise a whole meaningful pattern (gestalt) rather than see individual
constituent parts from the vast array of data and stimuli available.
So we see a picture rather than a group of separate objects on a canvas.
We hear a tune rather than the individual notes. We recognise a face and
Overview of Gestalt Coaching 5
don’t pay attention to the detail. We don’t first see the eyes, nose and
mouth individually, then put them together and deduce that it is a face.
In fact, it is hard to identify a familiar face if you can only see the eyes, a
nose or a mouth on its own, unless you know each detail intimately. The
face, tune or picture is the gestalt – the complete, identifiable whole.
In order to create these identifiable units or gestalts, we have to fill in
gaps. So we would describe the image below as a circle even though it is
technically incomplete.
Fig.1.1
The image is experienced as integrated, whole or closed. We compensate
for the gaps to make sense of a picture, whenever and wherever possible
and to make the picture regular and simple. This concept also applies to
cognitive and emotional experiences. We are compelled to ‘complete the
picture’ of an experience, and to complete it in as regular, balanced and
simple a way as possible. We need closure in any interaction in order for
it to be satisfying and complete.
If I pose the age old joke ‘Why did the chicken cross the road?’, you try to
complete it given the versions you know. Notice your reaction when I say
‘The answer is at the end of this book’. An interest has been stimulated
but is unfinished, resulting in mild frustration – the impact of an
incomplete gestalt.
Similarly, if you have felt aggrieved, you harbour a grudge. When you sort
it out, the incident is finished and the gestalt is complete.
The Gestalt approach is concerned with the whole person, encouraging a
balance between body, feeling, intellect and imagination. It also embodies
the idea that we are inextricably linked with our ‘whole’ environments,
both affecting and being affected by the context in which we live.
If we take the stance that our coachees are driven to solve their problems,
to make sense of their dilemmas and form complete, regular and simple
gestalts, then our focus as coaches is on facilitating that completion. This
fits well with the fundamental coaching principle, that it is the coachee
who is responsible for the outcome _ not the coach.
In this book, we aim to help you understand Gestalt philosophy as it
applies to coaching and to inspire you to experiment with the ideas.
6 Overview of Gestalt Coaching
It’s not a manual of ‘Gestalt style’ tools with clearly defined action steps
from 1 to 12 that you must learn by rote, practise and apply. We want to
help you tap into your creativity intuition and experience, based on an
understanding of the philosophy and theory. Each intervention you make
as a coach can then be fresh and alive. Each session is an experiment.
Tools and techniquesTools and techniques have a place in coaching, but for a Gestalt coach,
the most important tool is you. The quality of your coaching lies in being
rather than doing . It relies on your awareness of what is going on here,
now, between you and your coachee. It requires you to be fully present in
the moment, fully experiencing what is happening, rather than thinking
about what you should have done or could be doing next time.
The focus in many coaching approaches is trying to change behaviour
with an emphasis on putting effort into doing something differently. With
Gestalt, the focus is on becoming more of who you are – exploring,
uncovering and understanding what is really going on, from the inside
out. By directing our energy into fully experiencing and accepting what is
going on in the present, change happens without trying and our
behaviour adjusts naturally, without effort.
If you are new to Gestalt, this perspective takes some getting used to.
It runs counter to standard training, education and behavioural coaching
approaches, which depend on putting effort into learning, so it takes a
leap of faith and then concrete experience to see how it works.
What I can offer here is my explanations, experiences, examples and
suggestions as an introduction to a Gestalt way of thinking. Then the
experiments in each of the chapters will help you to experience it for
yourself and with your coachees. However, this book alone cannot turn
you into a Gestalt coach. Real understanding and integration can only be
gained through experience and practice. So, in true Gestalt manner, it’s
up to you to adapt and experiment with the suggestions for yourself and
your coachees in your own way.
Five guiding principles of a Gestalt approach to coachingGestalt is more an attitude, a perspective or a sensibility, with a strong
theoretical underpinning. It is complex, paradoxical and sometimes
ambiguous. The following is an outline of five basic principles. You will
discover more about these principles as you read through the book and
mini ‘gestalts’ will happen as you gradually make sense of different
aspects of the approach.
Overview of Gestalt Coaching 7
8 Overview of Gestalt Coaching
1. It is about awareness
2. It is concerned with the way in which we do, say, approach, experience
and think about things
3. It is concerned with what is, in the here and now _ not what may be,
should be, might be or has been
4. It is relationship-centred, contextual and inclusive
5. It is based on the principle that change is constant and only happens in
the present
1. It is about awareness
Awareness is central to the Gestalt coaching approach. By which I mean
awareness of what is going on, both cognitively and emotionally,
for everyone concerned (including you as coach) in any situation or
interaction.
Implications for the coach
First, you need to be aware of you, physically, emotionally and
cognitively. Then you need to be aware of the environment you are
in and of your coachee.
2. It is concerned with the way in which we do, say, approach, experience and think about things
Content is what the person is saying about his situation. A Gestalt
approach is interested in how he or she is saying it. It’s about what is
really going on alongside the words or actions: physically, cognitively and
emotionally. The focus is the whole person, not just the presenting issue.
Implications for the coach
The key for the coach is to not only understand the content
(ie you have to get the facts right) but more importantly to notice
how your coachee presents the issue, and to describe what you
notice. While the words the coachee uses to present the facts are
important, the thinking and feeling behind the words, which can be
manifested in how they are said, is often more significant.
3. It is concerned with what is, in the here and now – not what maybe, should be, might be or has been
Gestalt uses a phenomenological1 approach – what can be experienced
through the five senses: sight, hearing, taste, touch and smell – to engage
with what is happening. All the information you need is available to you
in the present. It’s about noticing what is happening here and now and
responding to what you see, hear, sense and feel – the phenomena. It’s
not about interpreting or evaluating these phenomena, although you may
discuss meaning and significance with your coachee.
Implications for the coach
Everything you notice and feel about the coachee needs to be
acknowledged without judgement, then highlighted and explored.
This approach – where you assume that everything about the coachee
is there to be seen and experienced, and everything has rightful
importance – contrasts strongly with an interpretive approach which
tends to begin with a narrative or a theory, then fits the observations
to it. An interpretive approach may also tempt a coach to nudge the
coachee's thinking to where the coach thinks it ought to be. Describing
what you notice about the coachee without ascribing particular
significance to any one phenomenon can help them uncover surprising
and significant areas of new experience.
4. It is relationship-centred, contextual and inclusive
Individuals exist through their relationship with others and with their
environment. Everything affects, and is affected by, everything else in the
coachee’s world. Body, mind, emotions and the environment – all have an
impact on the individual.
1. Phenomenology. A scientific and philosophical discipline originated by EdmundHusserl. The Annual for Philosophical and Phenomenological Research (1913-30), edited byHusserl, made an international movement of his personal philosophy.
Overview of Gestalt Coaching 9
Implications for the coach
As a coach, the implications of this are firstly that your experience of
your coachee includes and takes into account of:
l the context and environment within which they exist, which may be
their co-workers, the organisation or the family
l what is going on around them in the moment.
The second implication is that your relationship with the coachee, and
what happens between you, is central to your work. In your sessions
you are an important part of the environment. It’s not just about what
you say or do, but about making authentic, creative contact with
your coachee. You are important as an active participant in the
dialogue, not just as a blank page or a sounding board for your
coachee. Meaning emerges from the dynamics of the joint situation.
5. It is based on the principle that change is constant and only happens in the present
The paradoxical nature of change is central to Gestalt thinking. The basic
premise is that change happens, all the time. If you stop changing you
cease to exist! Change can only happen in the present: we can only
change our thoughts and feelings about yesterday or tomorrow in the
present. The paradox is that by focusing on the present – who or what you
are now – and staying with your experience rather than trying to be
someone or something else, change will flow.
Implications for the coach
Many coaching approaches are future-focused, which is effective
when specific outcomes are required. However, this is often about
forcing change to happen, driving goal setting and directing action
toward achieving targets. The Gestalt view is about working with an
emergent process of change and how your coachee blocks this flow
by rushing to objective-based outcomes. Outcomes and goals are
useful, so long as you hold them lightly.
10 Overview of Gestalt Coaching
What is different about Gestalt coaching?Life is about adapting to a constantly changing world from moment to
moment. Gestalt focuses on how we do this to get the most out of life.
We have two choices. We can either.
A. Abdicate responsibility then trust or blame Fate, the Universe,
Government or anyone else, for what happens to us
B.Take responsibility, make aware choices and decisions then accept
the consequences
The primary role of the Gestalt coach is to create awareness of the
possible choices and help the coachee take responsibility and ownership
for the decisions they then make. In this way find authorship in their role,
relationships, tasks, activities, in fact of their whole life.
May I have the serenity to accept what I cannot change,
Courage to change what I can,
And the wisdom to know the difference.2
Becoming different vs. Being who you areIf we do take responsibility for our own learning and development, then
there are two choices:
l Try to be different
l Be more yourself
This is the key differentiator. Behaviourally-based coaching focuses on
action: trying to behave and think differently and assume that the
inside/attitude catches up. A simple example in everyday life would be to
smile so you will become more positive. The NLP (neuro-linguistic
programming) ‘modelling’ technique is similar – the coachee models their
behaviour on someone whom they aspire to be like. As a result they
actively become different to who they are.
This is the opposite to the Gestalt approach which works cognitively,
behaviourally and emotionally on becoming more aware and accepting of
who you are as a person, so the outcome is to be more yourself.3
2. Serenity Prayer by American theologian Reinhold Niebuhr adapted for use inAlcoholics Anonymous 12 Step Programme.
3. This technique and all approaches in the book are only suitable for coacheeswho are self-supporting and do not have a psychological dysfunction. If you believe yourcoachee is mentally disturbed in some way then you should refer them to a psychotherapist.
Overview of Gestalt Coaching 11
Implications for the coach
If your coachee is confused about their next action, as a Gestalt
coach your response would not be to help the coachee to create a
vision and goal to work towards. Instead, the work involves staying
with her in the confusion and helping her be aware of what is
happening now in the session with you. Your exploration would
include the coachee’s experience of herself in the work situation –
what she is thinking and feeling (physically and emotionally) including
the environment around her as she talks to you in the present.
This isn’t a comfortable option, as quite often all the coachee wants
to do is to get out of the situation. The cognitive/behavioural
solution would be to help her focus on a potential future resolution
(goal) and to create a behavioural action plan. This will work, but you
risk getting a quick-fix solution that may hide other more profound
insights.
The Gestalt view would be that the block to the coachee’s progress
needs to be experienced fully and resolved. If it isn’t, it will interrupt
her flow of experience and she will get stuck again when confronted
with a similar but different confusion. When she is aware of what is
creating the confusion, her response will change appropriately and a
solution will appear naturally.
Sandra gave up her freelance consultancy work to be CEO of a £multi-
million family business and help the Chairman/Founder get it ready for
sale. She has a great salary and the promise of a substantial pay-out when
it is sold. Her Chairman is likeable, but patriarchal, self-centred, and
mercurial. Although he pays lip service to Sandra’s ideas in meetings, he
doesn’t really take them on board, leaving Sandra frustrated and
demotivated. Her presenting issue was: ‘How do I hang on till the
business is sold and I get the pay-out?’ In our sessions, we keep our focus
on what’s going on now in her frustration and make incremental
discoveries about how she needs to be and what she needs to do to
improve her working situation. However, more importantly she begins to
become aware of who she is and what she wants in her career and life.
Gradually the issue changes, from ‘How do I hang on...?’ to ‘What do I
want from my career?’.
EXAMPLE
12 Overview of Gestalt Coaching
Sandra recognised that she wasn’t going to see much change in her boss
and hanging on wasn’t worth it so she extricated herself smoothly,
having negotiated a good financial package – with goodwill on both sides.
Now our sessions turn on keeping her nerve, taking stock of the situation
logically and emotionally as each new work opportunity arises and not
rushing into the next job out of anxiety for the future.
Implications for the coachTwo further implications arise:
1. Progress in the session may seem unstructured and unfocused.
There is no busy-work activity to burrow into, no clear behavioural
objective other than awareness, nor an action plan to ease the
potential uncertainty. If not managed skilfully the coachee may feel
impatience with the seeming lack of structure. As a Gestalt coach
you will need to ensure there is a clear link between staying with
the frustration and the presenting issue.
2. As a beginner with this method, you may feel frustrated that you
aren’t delivering tangible results. However, as Myles Downey
advises _ ‘don’t get stuck, get interested’4. Stay with the
awareness of your frustration and explore how it connects with
your client’s.
Awareness vs. making something happen
Awareness is the quality you need most as a Gestalt coach, directed
towards promoting awareness in your coachees. This links in with the
paradox of change principle (Chapter 5). If a coachee becomes more
aware of who they are and of what is actually going on, then something
will shift and change as a result – neither you nor your coachee need do
anything else. It sounds like magic, but it works.
Implications for the coachTrust your responses and aim to be effortless. You'll feel the coachee’s
shift of mood when ‘something happens’ as he explores an event or
an interaction. By helping him in this way, he can bring his own aware-
ness to the surface and unlock the puzzle.
4. Downey, Myles, Effective Coaching, Texere Publishing Limited, (1999).
Overview of Gestalt Coaching 13
Coach: What’s been happening with you?
Coachee: Well, in our last session we worked on how confused and
incompetent I felt working with Ben and realised that maybe he didn’t
know what he was doing, either.
Coach: Yes, so what impact has that had on your relationship?
Coachee: ...things are much better. I had a meeting with him and asked if
we could review progress to date because I was getting lost. Then I
waited for him to start...and it all kicked off!
Coach: What happened?
Coachee: He scrabbled about with his papers, then slammed his hand on
the table and went into a rant about what a waste of time the whole
project was and he couldn’t see the point. Quite a shock.
Coach: Wow, quite a strong reaction from him. How did you feel about
that?
Coachee: Actually it was a relief – I knew then it wasn’t just me that was
feeling incompetent. He apologised for the outburst and we talked it
through. We’re both going to meet the guy who’s masterminded the
project. I feel much better about it. I thought I was alone with my
confusion, and it was affecting the rest of my work.
How a Gestalt approach can add value to your coaching practiceYou probably use a mix of different coaching and psychological models
with your coachees, depending on their individual needs. With a clear
emphasis on outcomes and results, traditional approaches such as NLP
or CBC (cognitive behavioural coaching), GROW and solution-focused
coaching, focus on creating specific goals, a desired future or ideal model
that you can change yourself to fit into.
Our educational system and training methods favour this perspective.
From the schoolroom through to vocational training, we are encouraged
to put a lot of effort into drilling ourselves to be different. These approaches
also make coachees feel safe and comfortable in the knowledge that they
are doing something to help themselves. Gestalt, on the other hand,
offers analternative route, more in line with Timothy Gallwey’s Inner
Game5 approach as well as Myers Briggs personality profiling6 and Carl
Rogers ‘Unconditional Regard’7.
5. Gallwey, Timothy, The Inner Game of Tennis, Jonathan Cape, (1975).
6. MBTI personality profiling emphasises that individuals have a natural preference in how theyengage with the world and this needs to be recognised and honoured.
7. Carl Rogers developed Person Centred Counselling approach outlined in his book On Becoming a Person. This is the basis of the Active Listening approaches used in coaching.
EXAMPLE
14 Overview of Gestalt Coaching
The emphasis is on accepting who you are and growing your capability
from that position.
Gestalt not only encourages coachees to be more themselves to build
capability, it also helps them to deal with complexity and
ambiguity and to accept what can’t be changed. It will add a deeper,
broader and more sustainable dimension to your coaching. It’s not a
panacea for all ills: it isn’t the approach for all coaching situations, and it
may not suit everyone, but it is exciting, creative and powerful.
When can Gestalt coaching be most effective?
It’s very effective if you and your coachee are dealing with:
l Relationships and identity
l Ambiguity, confusion, uncertainty about direction
l Dilemmas
l Visioning and strategy
l Creativity and innovation
Relationships and Identity
Gestalt comes into its own in this context, where you can help your
coachees to explore what is actually going on in their interactions with
other people, and uncover parts of themselves, beliefs and values that
may be out of their awareness.
AmbiguityGestalt lends itself to issues that are open-ended, ambiguous and
undefined. The belief that change is constant and can happen
effortlessly means that the coachee is relieved of the need to try to do
something to make change happen. Not having specific objectives means
that your work is not forced in any one direction nor is it hampered by a
narrow focus on the horizon. Exploring what’s going on in the present and
letting outcomes emerge naturally and incrementally from that work
means that the solutions can be more creative and sometimes surprising.
Because the Gestalt approach provides a compass rather than a road
map, it lends itself to creative solutions and finding direction based on
who the coachee is (rather than who he would rather be) and exploration
of what is happening now.
Solutions and direction will emerge in this process, which remains open
and fluid, so it is also valuable for creativity, abstract situations and ideas.
Overview of Gestalt Coaching 15
In situations where it is unclear which option would be the best to
pursue because the pro’s and con’s appear equally balanced, Gestalt
allows for an emergent solution rather than rational problem solving.
What is extraordinary is that by sticking with the principle of awareness
and experience and not trying to solve the problem, a new and
unimagined ‘third’ way emerges.
Visioning & Strategy
Because of the constantly changing commercial environment, rigid,
by-the-book strategy is less workable than it was when the economic and
organisational environment was more stable. Organisations are
increasingly turning to more emergent and flexible strategy
development. Combining the background knowledge of what has
happened as well as working with the awareness of experience in the
present, you can help your coachee create a vision and strategy that is
pragmatic and flexible.
Creativity & Innovation
We are most creative when we are free to explore ideas and allow them
to emerge spontaneously. Gestalt has at its core the notion of Creative
Adaption explored in full in Chapter 4. We are also dedicated to the
practice of experimentation, constantly encouraging risk taking with new
ways of doing and being so that solutions and innovative approaches
emerge.
When is it not so effective?
A Gestalt approach may not be so effective if you and your coachee are
concerned with issues where specific outcomes are required, such as:
l Targets and results, as in performance coaching towards a specific
goal
l Working on tactical objectives
l Concrete, step-by-step action planning
l Logical conceptualising
l Learning a new skill or acquiring new knowledge
This is where other, more future focused coaching methodologies such as
GROW and NLP can be more useful. In this book, we’re not advocating
that Gestalt is the only effective route to change and growth.
By understanding what Gestalt has to offer you can then integrate it with
other methods.
Dilemmas
16 Overview of Gestalt Coaching
The Spectrum of Coaching Practice – identifying the typesof coaching most appropriate for Gestalt
Mike Milan and Lucy West8 identified a continuum of coaching practice
between "Performance Coaching" and "Development Coaching".
Performance Coaching is focused on improving task functioning. It has a
strong results, goal and solution orientation and addresses what the
coachee is doing and how to do it better.
Development Coaching is much more focused on the person, who the
coachee is, the beliefs and attitudes that support or hinder their progress.
Robert Witherspoon and Randall White9, working on the same lines,
added two further types at either end: Skills Coaching and Executive’s
Agenda.
Skills Coaching addresses a specific skill requirement, like sales or time
management. It is similar to sports coaching, instruction or training.
Executive’s Agenda took a wider perspective to address the issues of
leadership and the identity of the executive in their role.
In my experience I could see that there was a level of coaching beyond
Developmental that was much wider and deeper than Witherspoon’s
Executive's Agenda, addressing issues of personal identity and purpose.
In my Masters research thesis I initially called this level Transformational
coaching. Later I replaced the title with Existential coaching because it
more accurately reflected the focus on the fundamental nature of the
individual’s existence, their core beliefs and in some cases, their spiritual
aspirations.
So the Spectrum of Coaching Practice flows through the four coaching
levels of Skills, Performance, Developmental and Existential.
8. Milan, M and West, L (2001) The Reflecting Glass: Professional Coaching for LeadershipDevelopment, Palgrave Macmillan.
9. Robert Witherspoon, Randall P White (1997) Four Essential Ways That Coaching Can HelpExecutives, Center For Creative Leadership.
Overview of Gestalt Coaching 17
Where a coaching intervention sits in that spectrum will determine the
nature and character of that encounter. Let's examine the spectrum and
look at the:
l Origins of each level of coaching
l Orientation and focus of activity
l Learning processes
l Output, measurement, motivation and goals
l Coaching Practice
The origins of each type of coaching
Skills and Performance coaching draw on the tradition of adult education,
sports coaching and competency-based assessment centres, building on
the experiences of instruction, training and assessment to achieve
behavioural targets. As coaching became more established, Cognitive
Behavioural coaching, Solution Focused approaches, NLP, Hypnotherapy
and Inner Game methods were incorporated.
Developmental and Existential coaching draw much more on the
Humanistic Psychology tradition of personal growth. The psychological
influences were Person Centred Counselling, Gestalt, Transactional
Analysis, and Psychosynthesis as well as Psychodynamic, Jungian,
Existential and Ontological approaches. It can be seen as a regeneration
of the values and practices of the 1980’s Human Potential Movement
pioneered by figures like Abraham Maslow and Carl Rogers, promoting
personal and spiritual growth and the idea of self-actualisation.
Orientation and focus of activity of the types of coaching
In Skills and Performance coaching the thrust for change is to ‘be
different’. There are clear identifiable future-focused goals to be attained
and the exploration is first a gap analysis and then activities to bridge that
gap. Through effort, determination and repetition, cognitive and
behavioural change is embedded and functional skills are maximised.
Developmental and Existential coaching, on the other hand, are
concerned with changing values, attitudes and core beliefs by working
primarily at the emotional, somatic (body) and spiritual level, as well as a
more profound cognitive level. There is a greater emphasis on ‘becoming
aware and accepting who you are’ and allowing change to happen
without effort – very much the domain of Gestalt.
18 Overview of Gestalt Coaching
The learning processes
Learning through Skills coaching is heavily subject-oriented, developing a
skill through theoretical understanding, practice and feedback. Gestalt
has little to offer here, unless the skill to be developed is awareness and
the ability to have a constructive conversation with yourself.
Performance coaching is about learning how to do something better to
get results. It is about understanding the self in relation to the tasks to be
accomplished and how to access support from others as you perform
those tasks. The emphasis is on resilience and determination in
overcoming obstacles to new ways of thinking and behaving. The bulk of
the learning takes place outside the coaching session, back in the work
context. The Gestalt approach can make a contribution to developing the
coachee's awareness of how they are performing the tasks and
rehearsing new behaviours in the coaching session, but it will have less
impact than other methods.
Learning through Developmental coaching focuses on who the coachee is
in their experience of life and understanding the psychological drivers
and blocks to sustained fulfilment. There is a greater emphasis on
improving the quality of connection, so the relationship with the coach is
a key area of interest. It is much more about experiential learning and
change within the coaching session. Understanding the nature of
acceptance and learning to be who you are, become the hallmarks of this
methodology. Performance objectives are viewed as the context in which
the development occurs rather than the focus of it. As you will see as you
read this handbook, Gestalt has a great deal to offer here.
In Existential coaching the learning shifts to a more profound level,
exploring questions like ‘why am I here?’ and ‘what’s the purpose?’. It is
about learning to let go, to stop striving and to develop the capability of
non-attachment through reflection, contemplation and mindfulness
practice. By becoming a more rounded and integrated person, the tasks
and objectives of work or life are handled effectively and unconsciously.
Many aspects of the Gestalt approach are appropriate here, such as
learning to be present, to let go and to be aware without effort.
Output, measurement, motivation and goals
Because Skills and Performance coaching address cognitive and
behavioural change it is possible and even desirable to have measures
against targets – often referred to as ‘Evidence Based Practice’. You can
verify the change by looking at the evidence. The goal is clarity and
certainty in thought and action – an afterthought in the Gestalt approach.
Overview of Gestalt Coaching 19
Developmental coaching on the other hand does not easily lend itself to
measurement. The change is in attitude and values, which are much more
subjective, intangible and not easily observable. A coachee may not work
harder or faster but will feel happier, create a better working environment
and be likely to be more effective. The motivation is personal growth,
resulting in the ability to be assertive and confident or manage anxiety,
ambiguity and uncertainty. Gestalt sits clearly in this camp as its purpose
is personal growth.
Measurement is seen as inconsequential and outcomes are expected to
be intrinsic in Existential coaching. Zen principles like ‘action through
inaction’ or ‘trust the process’ predominate. Complexity and uncertainty
are a given, so outputs are indefinable. Being calm, focused and
inspirational with the capability for immediacy, adaptability, fluidity and
flexibility are the resulting outcomes. Gestalt has a lot to contribute here,
with the emphasis on being in the present and creative adaptation.
Coaching Practice
Skills and Performance coaching, because of the attention to goals and
action planning, is more applicable for management and operational
issues. The GROW model and its variants are ideal in these situations. The
coach needs to be efficient and well structured, holding the coachee to
the identified tasks and ensuring there is an effective Wrap Up and
actions going forward. It can be helpful if the coach is an expert in the
subject area so as to be able to draw on their experience to ask pertinent
questions. The use of competency frameworks, psychometrics or 360
feedback are useful frames for the coaching.
Developmental and Existential coaching requires greater capability on the
part of the coach to handle an emergent process based on a guiding
purpose rather than on clear objectives. This level is more suited to
senior leadership issues, where intangible objectives such as values,
vision, and inspiration are required. With an emphasis on emotional,
somatic and spiritual development, the coach needs to have more
psychological expertise, and Gestalt is one of the prime approaches.
The table overleaf provides a snapshot of several types of coaching and a
summary of these aspects.10
10. With reference to West, L and Milan, M (2001) The Reflecting Glass, Palgrave MacMillan.
20 Overview of Gestalt Coaching
The Spectrum of Coaching Practice
Overview of Gestalt Coaching 21
Origin
PsychologicalApproaches
Timeframe
Orientation
Focus of activity
Change
Mode
Coaching Sessionpractice
Learning
Self
Work focus
Motivation
Goal
Driven by
Aiming for
Measurement of success
SkillsSports
Sports PsychologyNLPInner Game
Depends on the skill and the standard
Present - Future
Acquisition of specificskills
Behaviour
BehaviouralPracticalFunctional
Focus on the specificcomponent that is to be practised
From others PracticingHow can I do it better Single loop
Self in relation to skillacquistion
Coachee - specific skill
To be the best at the skill
Action
Mastery of a skill
Ability to master as specific activity
Standard of achievement
Competency basedAssessmentSports Psychology
Cognitive behaviouralNLPHypnotherapy
Short term and specific
Present - Future
Goal orientatedSolution focusedBusiness objectivesCorporate priority
Behaviour
Rational/Cognitive/Behavioural
Focus on what the goals and outcomesfor the session are
DoingWhat am I doingHow can I do it better
Self in relation to task
Coachee task
Doing better next timeAmbition Competence
Knowledge
Achievement - Targets
Clarityfocus and certainty
Behavioural - task
completion
Counselling Psychotherapy
GestaltPsychoanalysisRogerian person-centered
Medium term and broad
Past - present
Person centeredPersonality focusedPersonal objectives
Values and attitudes
Emotional/Physical
Focus on how the coachee is doing, feelingin the relationship
Doing and ReflectingWho am I doing itHow can I be a betterpersonDouble loop
Self in relation to others
Coach - Coachee relationship
Managing psychological blocks and drivers
Experience
Personal growth
Clarity out of ambiguity Direction from uncertainty
Job satisfaction and self worth
Religious/SpiritualPersonal Growth
GestaltJungian analysisExistentialismPsychosynthesis
Life time and unknown
Present
Reason for existing/living/ beingNature of existenceSpiritual/Transpersonal
Core beliefs
SpiritualReligious
Totally emergent -whatever is figural at the moment
BeingWhy am I doing it - what’s the pointHow can I live betterTriple loop
Self in relation to ‘god’
Coachee - ‘god’relationship
Letting goFree of acheiving andstriving
Wisdom
Nothing - Non-action
Accepting ambiguity/complexityUncertainty as given
Sense of well being
SKILLS PERFORMANCE DEVELOPMENTAL EXISTENTIAL
PROCESS
PEOPLE
OUTPUT
Gestalt Therapy originated from the Gestalt Psychology movement of the
1920’s. The founders of the Gestalt Therapy approach were Fritz and Laura
Perls in USA during the 1950’s and 60’s and its development was
strongly influenced by many radical humanistic psychologists of the time.
Gestalt is a German word meaning ‘whole’, ‘complete’ or ‘pattern’. When
we see a picture, rather than a group of separate objects on a canvas, we
do this by compensating for the ambiguous spaces or gaps to make sense
of it. We have a innate desire to complete and finish every interaction.
Tools and techniques have a place, but for a Gestalt coach, the most
important tool is the coach themselves.
Gestalt is more an attitude – a perspective – but with a strong theoretical
underpinning. It is complex, paradoxical and sometimes ambiguous.
The five basic principles focus on:
1. Awareness
2. How we do things rather than why
3. Being present in the here and now
4. The quality of the relationship
5. Paradoxical nature of change
Gestalt coaching can be most effective in working with:
l Relationships and identity
l Ambiguity, confusion, uncertainty about direction
l Dilemmas
l Visioning and strategy
l Creativity and innovation
It is not so effective when the work is about:
l Targets and results
l Tactical objectives
l Concrete, step-by-step action planning
l Logical conceptualising
l Learning a new skill or acquiring new knowledge
Summary
22 Overview of Gestalt Coaching
The Spectrum of Coaching Practice flows through the four coaching levels:
1. Skills: addresses a specific skill requirement
2. Performance: is focused on improving task functioning with a strong
results and solution orientation
3. Developmental: focused on the person, their emotional experience,
beliefs and attitudes
4. Existential: addressing the fundamental nature of the individual’s
identity and existence, their core beliefs and values
A Gestalt approach works more at the Developmental and Existential levels.
In order to intervene at a particular level of the spectrumthe coach needs to understand:
l Theoretical roots to each level of coaching
l Orientation and focus of activity
l Learning processes expected of the coachee
l Output, measurement, motivation and goals required
l Capability of the coach and context they are working in
Overview of Gestalt Coaching 23
24 Overview of Gestalt Coaching
Applying Gestaltin practice.This book, I hope, will have mobilised you to explore furtherthe application of Gestalt to your coaching practice. Gestaltis about experience and the book only takes you so far.Getting in contact with others to try out and experiment is the only way to develop your practice in this excitingframework and methodology.
Join the AoEC two-day Gestalt coach training programme, or inquire about the different Workshops, Webinars, Lectures, Conference Presentations and BespokeProgrammes that I lead.
I can cover any of the topics in the book and other workshops like Gestalt/Tango/Coaching which explores the dynamics ofLeadership and Followership.
I'm also available for Individual or Team Coaching andSupervision.
www.aoec.com
Contact Sue Simmons on 01727 864806 or [email protected]
Coach TrainingOpportunitiesThere are many psychological theories and methods that inform the practice of coaching. Gestalt is only one and theAoEC includes other psychological approaches on theirprogrammes e.g. Person Centred, Cognitive Behavioural,Psychodynamic and Transactional Analysis.
In this process the trainee is guided to create their ownintegrative model and style of coaching.
AoEC qualifications are currently accredited by the two topprofessional bodies, the International Coaching Federation (ICF),European Mentoring and Coaching Council (EMCC), as well asbeing validated by Middlesex University.
Core programmes include:• Practitioner Diploma • Advanced Practitioner Diploma• Systemic Team Coaching Certificate• Systemic Team Coaching Diploma
All coach training at the AoEC is highly experiential and skills-practice focused with a sound theoretical underpinning.
Find out more at www.aoec.com
Contact Sue Simmons on 01727 864806 or [email protected]