THE FORMULA FOR BUSINESS SUCCESS · BRD Printing, Inc. Photography Hanna VonAchen Mailing BRD Printing, Inc. FOCUS ... Equanimity Wealth Management Eric’s Refuse, LLC Fairview Realty

THE MONTHLY NEWS MAGAZINE OF THE LANSING REGIONAL CHAMBER OF COMMERCE • AUGUST 2018

IN THIS ISSUE:LEADERSHIP LANSING GEARS UP FOR 2018-2019LANSING ECONOMIC CLUB RETURNS WITH COMPELLING LINEUPFOCUS ON SMALL BUSINESS: KEYS TO CREATIVITY

THE FORMULA FOR BUSINESS

SUCCESS

2 FOCUS / AUGUST 2018 LANSINGCHAMBER.ORG 3

THE LANSING REGIONAL CHAMBER OF COMMERCE has used 2018 as an opportunity to take a fresh look at our organization and our role in building a stronger region, through the development of a new strategic plan. From the beginning of this effort, our goal has been to establish a clear direction and vision for the future of the Chamber and our community.

The timing could not have been better. Our region is undergoing a transformational shift as new innovation and technology shapes our economy. As the region continues to evolve, we as a Chamber understand the importance of strengthening our efforts to help all businesses in the region grow and identify more effective ways to help the region leverage its numerous assets.

The strategic planning process began with a community café that was held early in the year. During those conversations, we heard loud and clear that our members firmly believe that the Chamber is well positioned to lead efforts to help our community develop a vision for the future.

The process also gave us an opportunity to revise our mission, which we believe is in tune with the needs of the business community today and tomorrow. We work relentlessly to help businesses connect, grow and thrive.

We have identified four key strategies along with related goals and tactics that will serve as the core of our strategic plan. These strategies will effectively provide the direction for the Chamber of the future.

Excellent Operations: Like any business, we must first and foremost sustain a high-performing organization if we are to successfully execute our mission. This includes maintaining a sound financial performance, strengthening the development of an incredibly dedicated staff and investing in technology.

Business Value: If we are to maintain and grow our membership base, it is imperative that we never lose sight of the importance of delivering solutions, programs and opportunities that add value to the businesses in our region.

Policy Influence: One of the most important roles of a strong Chamber is to serve as the voice of business on issues of importance to our regional business community. We are at the table with local, state and federal officials advocating on your behalf so you can continue to focus on running a successful business.

Regional Leadership: Our members told us we need to continue to lead efforts that drive regional prosperity. Recent successes include the Coleman Road extension, American Airlines gaining federal approval to continue direct flights between Lansing and Washington D.C. and our efforts in education and workforce development in building the talent pipeline of tomorrow.

As we finalize our strategic plan and wrap up 2018, we are also excited about the transformation of our Chamber offices in downtown Lansing, which are undergoing a major renovation. The expected completion in October will coincide nicely with the rollout of our new strategic plan and vision for the future.

You will see a new Lansing Regional Chamber of Commerce — in more ways than one. We are proud to share these exciting opportunities with you and encourage your engagement in building a better Chamber, a stronger business community and a more vibrant region. n

MESSAGE FROM THE CHAMBER

Transforming the Chamber and the Region

ABOUT THE LEADERSHIP CIRCLE

Leadership Circle members are proven business and community leaders. We value their commitment and applaud their efforts to strengthen our region with their leadership and appreciate

the important role they play in advancing our organization.

TIM DAMANPresident and CEOLansing RegionalChamber of Commerce

TRANSPORTATION

We work relentlessly to help businesses connect, grow and thrive.


TUESDAY, AUGUST 14 / MEMBER MIXER 5 p.m. – 7 p.m. WLNS, 2820 E Saginaw St., Lansing. Join the Chamber and the award-winning news, weather and sports team from WLNS for a night of headlines and networking at the WLNS studios in Lansing. No charge for Chamber members ($15/non-members). Includes drinks and hors d’oeuvres.

TUESDAY, AUGUST 21 / LANSING OPEN 8:30 a.m. – 4:30 p.m. Eagle Eye Golf Club, 15500 Chandler Road, Bath Township. Tee it up with business leaders at Lansing’s premiere golf outing. Network with Lansing’s decision makers while enjoying a fun and relaxing day on the golf course.

TUESDAY, SEPTEMBER 11 / MEMBER MIXER 5 p.m. – 7 p.m. Independence Village of Grand Ledge, 4775 Village Dr., Grand Ledge. From independent living to enhanced living, and assisted living to memory care services, Independence Village provides senior living options designed to fit individual’s specific needs. No charge for Chamber members ($15/non-members). Includes drinks and hors d’oeuvres.

THURSDAY, SEPTEMBER 13 / LANSING ECONOMIC CLUB 11:30 a.m. – 1:30 p.m. Kellogg Hotel and Conference Center, East Lansing. Speaker: Kevin Suboski, Suboski and Company. The Entrepreneurial Operating System (EOS) was created to help entrepreneurs get what they want out of their businesses. EOS is a simple and practical system that gives you control over your company and helps your organization communicate better. Learn actionable, simple, and practical tools to improve business operations, help your business grow, and create greater balance in your life. $55/member ticket, $75/non-member ticket or $425/table of eight (includes plated lunch). Pre-registration is required.

TUESDAY, SEPTEMBER 25 / 10 OVER THE NEXT TEN 6:00 p.m. – 8:00 p.m. University Club of Michigan State University, 3435 Forest Rd., Lansing. Jointly presented by the Lansing Regional Chamber of Commerce and Grand River Connection, the 10 Over the Next Ten awards recognize the young professionals in our region who will be the business and community leaders of the future.

THURSDAY, OCTOBER 18 / LANSING ECONOMIC CLUB 11:30 a.m. – 1:30 p.m. Kellogg Hotel and Conference Center, East Lansing. Speaker: Doug Rothwell, President and CEO, Business Leaders for Michigan. Learn more about Business Leaders for Michigan’s vision and plans for growing Michigan’s economy and becoming a Top 10 state. Program begins at noon. Please arrive early for registration and networking. $55/member ticket, $75/non-member ticket or $425/table of eight (includes plated lunch). Pre-registration is required. n

MARK YOUR CALENDAR

2018 Board of Directors

Board Chair April Clobes / MSU Federal Credit UnionPast Chair Deb Muchmore / Kandler, Reed, Khoury & MuchmoreChair Elect Patrick Dean / Dean Transportation

Legal Counsel Steve Owen / Foster, Swift, Collins & Smith, P.C.Treasurer Jeff Fineis / Andrews Hooper Pavlik PLCPresident Tim Daman / Lansing Regional Chamber of Commerce

Officers

Marketing and Communications Lisa O’Connor / PublicomRegional Initiatives Steve Notar Donato / General Motors

Government Relations Matt Resch / Resch StrategiesMember Services Michelle Massey / Dewpoint

Division Directors

Editors Ross Woodstock Eric DimoffDesign Tandem StudiosPrinting BRD Printing, Inc.

Photography Hanna VonAchenMailing BRD Printing, Inc.

FOCUS

Fall SeriesLocation: Kellogg Hotel and Conference CenterTickets: lansingchamber.org/econclub

DON’T MISS! LANSING ECONOMIC CLUB

Lauren Aitch / Our Own ProductsDavid Baker / Farm Bureau Insurance CompanyBill Beekman / Michigan State UniversityDenise Droscha / Two Men & A TruckDavid Ferguson / Ferguson DevelopmentGlenn Granger / Granger ConstructionWendy Hamilton / TechSmithTeri Hull / Dart Container

Casey Kandow / McLaren Greater LansingVan Martin / CBRE|MartinTonia Olson / GrangerSteve Quinlan / NeogenJoe Ruth / SparrowBill Woodbury / Auto-Owners Insurance, Co.Mike Zamaira / NiowaveKevin Zielke / AF GroupDavid Zyble / Jackson National Life Insurance

At-Large

LEAP, Inc. Bob Trezise / LEAP, Inc.Grand River Connection Katherine Japinga / Michigan State Senate ATHENA WIN Jenn Sturdy / PNC Bank

Lansing Black Chamber of Commerce Dr. Alane Laws-Barker / SparrowGreater Lansing Hispanic Chamber Jose Yanez / Full Circle Financial Planning

Board Partnerships

STAY CONNECTED. STAY SOCIAL.facebook.com/LansingChamber

twitter.com/LansingChamber

@LansingRegionalChamber

Lansing Regional Chamber of Commerce2 0 1 8 LRCC EVENTS

For more information about Chamber events, tickets or sponsorships, contact Travis Richardson at 517-853-6463 or visit lansingchamber.org/events.


Adams Outdoor Advertising

Alro Steel Corporation

American Red Cross-Mid Michigan Chapter

Boling Janitorial Service, Inc.

Capital Area Transportation Authority (CATA)

Career Quest Learning Centers

Centennial Group, The

Chase Creative Unlimited

Clark Trombley Randers

Contract Supply, Inc.

Country Club of Lansing

Delta Retirement Center

Dickinson Wright PLLC

Eastwood Towne Center

EG Workforce Solutions

Ellis Cleaning Company

Equanimity Wealth Management

Eric’s Refuse, LLC

Fairview Realty Co.

Gleaner Financial Corporation

Grabel & Associates

Hawk Hollow Golf Club & Banquet Facility

ITEC

Junior Achievement of Mid-Michigan

Keller Williams, Renee Dwyer

Kositchek’s

La Fille Gallery

LaFontaine Chrysler Dodge Jeep Ram

LaFontaine Ford of Lansing

Lakeside Party Store

Lyman & Sheets Insurance Agency

Mayberry Homes

MBH Trucking, LLC

Meridian Mall Office

Michigan Osteopathic Association

Mitchell’s Fish Market

New York Life Insurance Company

Ngage Management, LLC

Niowave Inc.

Nuthouse Sports Grill

Okemos Music Academy

Personnel World - Holt

Pizza House

Quality Dairy Company

Ritter Painting Contractors, LLC

Runaway Bay Apartments

Simplified Accounting & Tax Service, Inc

Thrivent Financial

Townsquare Media

Tri-County Regional Planning Commission

Valley Estates Mobile Home Community

Western Michigan University-Lansing Campus

Young Automotive Group, Inc.

We’d like to offer a special salute to these great organizations that reached milestone anniversaries as Chamber members this month. Thank you for your continued support through the years!

Lansing Regional Chamber of Commerce members have unparalleled access to their company and staff profiles on the LRCC website. To access and update this information at any point, visit lansingchamber.org and enter your username and password. If you have not yet logged into the site, please follow the simple password reset instructions. Call 517-487-6340 with any questions.

Deluca’s Restaurant 30 years

Re/Max Real Estate Professionals

30 years

League of Michigan Bicyclists

10 years

Netvantage Marketing 10 years

Pratt & Whitney AutoAir, Inc.

10 years

Home Builders Association of Greater

Lansing 5 years

InVerve Marketing, Inc. 5 years

La-Z-Boy Furniture Gallery 5 years

Mannik & Smith Group 5 years

Okemos Marathon 5 years

Town and Country Auto Service Center LLC

5 years

The Willows at East Lansing 5 years

Woodbridge Commons Cooperative

5 years

THANK YOU RENEWING MEMBERS

AT&T 221 N. Washington Sq., 1st Floor Lansing MI, 48933 517-334-3708

JEFF ROUSE CONSTRUCTION INC. 8582 Colby Lake rd Laingsburg MI, 48848 517-651-6898

LANDMARK LANDSCAPE INC. 9576 Old M-78 Haslett MI, 48840 517-339-7577

LOWERY UNDERGROUND SERVICE LLC 5314 11 Mile Rd. Bitely MI, 49309 231-250-0451

MICHIGAN SURGICAL CENTER 2075 Coolidge Road East Lansing MI, 48823 517-319-9042

PK HOUSING AND MANAGEMENT 1784 Hamilton Rd. Okemos MI, 48864 517-347-2001

RIVERWALK THEATRE 228 Museum Dr. PO Box 12249 Lansing MI, 48901 517-482-5700

ROBINWOOD LANDING ALZHEIMER’S SPECIAL CARE CENTER 1634 Lake Lansing Rd Lansing MI, 48912 517-203-3044

WELCOME NEW MEMBERS

CHAMBER MILESTONES


FOCUS ON SMALL BUSINESS

LARRY GRUDT, DIRECTOR OF KEYS TO CREATIVITY (KTC), located in the Lansing Mall, is on a mission to help market Lansing as more than the “capital of Michigan”, but as a destination spot, full of cultural identity and art. In the process, the concept behind Keys to Creativity may be part of how American shopping malls reinvent themselves.

KTC, run completely by volunteers, opened a little under three years ago. The Lansing Mall approached Grudt, asking if he would help rebrand the mall by converting two vacant stores into art galleries.

“I think in 10 to 20 years we’re going to understand malls quite a bit differently. I don’t think they are going away,” Grudt said. “There are just different opportunities now that we are acting upon for the betterment of the community.”

One of the galleries provides a space for local artists to display their work, while the second gallery is for events and special exhibits. KTC has a variety of classes, including drawing, watercolor and acrylic painting. Saturday kids art classes are beginning in September. They’re also starting music lessons in the back gallery.

“It’s very widespread, what Keys to Creativity is interested in. We just want to advocate for creative expression in whatever form that may be,” Grudt said. “And we’re trying to reach out and do unique things for the Lansing area.”

In addition to the galleries, Keys to Creativity works closely with the community to promote support between local artists and other art venues. Last year, KTC hosted “Lansing’s Summer of Love,” the theme was a throwback to the summer of 1967. This year they are working with Lansing south-side neighborhood groups developing the Lansing Harmony Celebration on September 8, a multi-cultural festival filled with music, art, ethnic foods and activities for kids and adults. Next year, they are planning on a Woodstock-themed festival.

Grudt said they aren’t interested in recreating things that have already been done before. He wants Keys to Creativity to be a place where local artists support one another and help the community implement art into their everyday lives.

“Things like Painting with a Twist already exist in the community and there’s no need to provide those opportunities at Keys to Creativity,” Grudt said. “Rather than stepping on someone else’s toes, I’d much rather advocate for their business. I want to promote them in their successful work as well as our unique projects.”

What makes Keys to Creativity so special is the importance of community. KTC focuses on highlighting local Lansing businesses, while promoting artists and musicians in the area. All of this can’t be done without the 15 volunteers who donate at least five hours of their time each month to keep the galleries running.

Lansing is rich in cultural identity and Keys to Creativity is at the center. It’s no surprise surrounding malls are asking Grudt and his team to open galleries in their vacant spaces.

Keys to Creativity is unlocking the door to a new outlook on shopping malls and Lansing. n

Membership has its benefitsBlue Cross Blue Shield of Michigan and Blue Care Network members can score big savings on a variety of health-related products and services from businesses in Michigan and across the United States.

From fitness and wellness to lifestyle and healthy eating, we’re got plenty of deals to keep you and your family healthy. Learn more at bcbsm.com.

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

GROUP HEALTH PLANS | INDIVIDUAL PLANS | DENTAL | VISION | BCBSM.COM

Save money and live healthier with Blue365®

R080787

Keys to Creativity: Unlocking the Door to Art in LansingBY MATTIE MILNE, KOLT COMMUNICATIONS, INC.


VOICE OF BUSINESS

group

• Gain awareness through earned media • Stay top of mind with your target audience • Manage your reputation

What’s your plan?

517.203.3333www.m3group.biz

BRAND FORWARD WITH PUBLIC RELATIONS

No mid-Michigan business stands alone when you’re a member of the LRCC. Located in the heart of Michigan’s Capitol, the Chamber plays an important

role in shaping our region and state. We are catalysts for change, uniting business leaders to do collectively what cannot be done individually. Through

building and strengthening key relationships with policymakers, we are able to influence decisions by creating and executing a policy agenda based on our

guiding principles.

2018 HAS BEEN AN EFFECTIVE AND PRODUCTIVE YEAR FOR THE

CHAMBER’S BUSINESS ADVOCACY EFFORTS.

LAUNCH MICHIGAN. Unveiled at the Impression 5 Science Center, the Chamber joined an unlikely group of allies who have pledged to work

together to turn Michigan into a leader in educational excellence with lasting, research-driven strategies that transcend politics and election

cycles. Launch Michigan is an unprecedented partnership of business, education, labor, philanthropy, state and community leaders, all of whom

care deeply about education and our state’s collective future.

MARSHALL PLAN. The Marshall Plan for Talent is a revolutionary partnership between educators, employers and other stakeholders to transform

Michigan’s talent pipeline and redesign the ways we invest, develop and attract talent in our state.

COLEMAN ROAD. In an effort led by the Capital Council of Governments (CAPCOG) and Lansing Regional Chamber of Commerce, the tri-county

region has secured a major victory with the approval of $7.6 million dollars to extend Coleman Road. The project, which has been in the works

for more than a decade, will connect Coleman Road to Wood Road and U.S. 127 along the southern border of Clinton and Ingham Counties.

The project will ease traffic congestion for a number of major employers along the corridor, saving time, miles driven and resources while

strengthening the region’s infrastructure and attracting economic investment and job growth.

50/50 RULE IN EAST LANSING. With the support of the business community and the Chamber, East Lansing City Council voted to repeal the

antiquated 50/50 rule limiting alcohol sales. The rule, first implemented in 1989, required East Lansing restaurants to net at least 50 percent

of their gross revenue from sales of food rather than alcohol.

The Chamber will continue to stay laser focused on strengthening our region and state while you stay focused on your business and bottom line. Learn more

at lansingchamber.org/advocacypriorities.

Chamber Champions Education, Talent,

Infrastructure and Business Successes


SUPERIOR ASPHALT HAS BEEN A LEADER IN MICHIGAN for more than 30 years. Not only do they pride themselves on providing the highest quality asphalt and paving services, the company is also committed to their continued effort to be environmentally friendly.

The National Asphalt Pavement Association (NAPA) awarded Superior Asphalt with the Ecological Award. Superior Asphalt competed against manufacturers throughout the U.S. and ended up on top. In addition to the Ecological Award, their Grand Rapids and Lansing plants have qualified for the Diamond Achievement Sustainability Commendation every year since they’ve been in operation.

“We waste nothing. Absolutely nothing,” said Stacie Newmann, director of marketing and public relations. “We utilize material we tear out during the spring and summer paving season. No bit of concrete or asphalt millings go into landfills. In winter, we have recyclers that are capable of producing hot-mix asphalt throughout the winter months. We’ve been doing this successfully for more 15 years.”

From their asphalt practices, to planting trees around their buildings, all the way down to the cleaning products they use, their main focus is giving back in the eco-friendliest way possible.

The award was given to the original plant, located in Grand Rapids. However, Newmann said they are ready to submit the Lansing location in the 2019 NAPA competition.

“We want to put our footprint on the community. We intend to go out for this national award and bring this to

the forefront in Lansing as well,” Newmann said. “We want to be a good neighbor and carry on the same sustainable business practices in the Lansing community.”

Superior Asphalt is a leader not only in Michigan, but a frontrunner that companies all over the U.S. look to when it comes to providing the best products for their customers and the environment. Learn more at superiorasphalt.com. n

MEMBER NEWS

Superior Asphalt Recognized with National Award for Helping the World

MSUFCU is an approved lender for Small Business Administration (SBA) financing programs.

Your loan can be used for:• Equipment purchases• Inventory• Leasehold improvements• Real estate acquisition• Working capital

Contact MSUFCU to apply for an SBA loan to help grow your business today.

517-333-2424 (Option 5)msufcu.org/business

Grow Your Business with a Small Business Loan

All loans are subject to credit approval. Federally insured by NCUA.


CHAMBER NEWS

THE LANSING REGIONAL CHAMBER OF COMMERCE is making a call for applications and nominations for the 10 Over the Next Ten awards which annually recognizes 10 leading young professionals in the Greater Lansing community. The recipients of the 10 Over the Next Ten awards are judged based on their professional achievement, community involvement and personal success. Applicants are required to be 35-years old or younger as of October 1, 2018, professionally centered in the tri-county area (Ingham, Eaton and Clinton) with a minimum of two years working in the Greater Lansing region. Nominations for the 2018 10 Over the Next Ten will be accepted until 5 p.m. on Monday, August 20, 2018. n

10 Over the Next Ten Award Nominations Now Open

2018 Michigan 50 Companies to Watch Awardee

HELPING OUR CLIENTSMAKE COMMUNITIES BETTER.

Brownfield Development | Environmental Consulting | Natural Resources triterra.us 517.702.0470

TriterraFocusAdMay2018.indd 1 5/13/2018 11:27:36 PM

2017 10 Over the Next Ten recipients pictured from left to right: Nick Nauta, Dan Wilkinson, Luan Nguyen, Corey Rees, Ashlee Willis, Danielle Lenz, Josh Holliday, Julie Holton, and Cameo King. Not pictured: JJ Ubonwan Saeung. Photo courtesy of Greater Lansing Business Monthly.

CAMEO KING, MacDonald Broadcasting

JOSH HOLLIDAY, Lansing Economic Area Partnership (LEAP)

JULIE HOLTON, Fraser Trebilcock

DANIELLE LENZ, Edge Partnerships

NICK NAUTA, Nick Nauta Financial

LUAN NGUYEN, Cinnaire

COREY REES, ASL architecture | design

JJ UBONWAN SAEUNG, Schaefer Dental Group and Volunteers of America

DAN WILKINSON, Dart Bank

ASHLEE R. WILLIS, Michigan Premier Events and Lansing Mosaic

MEET THE 2017 CLASS OF 10 OVER THE NEXT TEN


DIVERSITY AND INCLUSION

Inclusion and Diversity: Starting the JourneyBY KIM HAFLEY, FOSTER SWIFT

I WAS FLATTERED WHEN KRISTIN BELZER, Executive VP and Chief Marketing Officer of the Lansing Regional Chamber of Commerce asked me to write the kick-off article for Focus’s Diversity Section. Then the marketer in me wasted some time trying to craft a catchy title and opening sentence (and I might have even thought about SEO) when I could hear the voice of my good friend and diversity guru Tedi Parsons telling me to “keep it real.” So here it goes.

Despite the strong business case, many organizations struggle to kick-off the inclusion and diversity programs they long to implement. Why? Personally, I believe there are four reasons. First, it takes commitment from top management. Second, it takes some financial and human resources. Third, it takes time and few of us have any extra minutes in the day. Finally, there are an overwhelming number of resources available to help organizations advance their inclusion and diversity goals including consultants, training programs, books, articles, newsletters and associations.

The sheer volume of information can be overwhelming and, for some, may trigger an

analysis paralysis until they can identify the perfect plan. In the words of hockey great Wayne Gretzky,

“Procrastination is one of the most common and deadliest of diseases and its toll on success is heavy.” Don’t let procrastination and the oft-related quest for perfection stop you from achieving progress on your organization’s inclusion and diversity journey.

What follows are some practical top-of-mind pointers to remember when starting or re-starting your organization’s inclusion and diversity path.

• Recognize that despite our best efforts, we all have implicit bias – be mindful of that in all your inclusion and diversity-related activities.

• Inclusion and diversity is a team sport. While top leadership support is essential to be effective, a program must include employees from all areas of the organization.

• Seek outside input. As mentioned above, there are many expert sources of information. Remember that not every idea will be right for your business today and don’t overlook local resources – many Lansing professionals are happy to share their experiences such as Ashlee Willis of Lansing Mosaic and Tedi Parsons of LEAP.

• There is no perfect plan and this is a journey. Your plan will evolve as your business grows and your employee ranks grow and change, too. Start by considering where your organization is today, your culture and where you want to be two or three years later.

• There is no perfect time to start. Assemble your first committee, identify some initial needs/goals, determine actions that support the needs and start!

• It’s likely you or one of your committee

members will make a mistake. Apologize, learn from the incident and keep moving forward on the journey.

• Debrief after all endeavors – whatever the outcomes, there are always lessons to be learned.

• Celebrate and document successes. (It’s amazing how short the memory can be on successes and how long it can be on failures!)

So what does inclusion and diversity look like at Foster Swift?

The origins of our diversity initiatives go back over 50 years when former Michigan Supreme Court Justice, Lawrence B. Lindemer, then a shareholder with Foster Swift, started a committee to increase the hiring and retention of minorities.

Today, with the encouragement of our Executive Committee, Foster Swift’s Diversity Committee is made up of 12 employees including attorneys, administrators and support staff. The Committee meets monthly and is focused on cultivating an inclusive environment where individuals of diverse race, color, ethnicity, culture, gender, sexual orientation, gender identity and expression, religion, nationality, age, height, weight, disability, and marital and parental status may succeed professionally and personally.

The committee supports the firm’s recruiting efforts. It also identifies and coordinates diversity education programming and organizes firm participation in community events supporting underserved groups.

Is this hard work? Yes. Does it take time? Yes. Is it worth it? Yes. You will be pleasantly surprised by the positive impact even small actions can make. n

Hafley

Ross WoodstockExecutive and Professional CoachingKolt Communications

Helping PEOPLE Succeed. Helping ORGANIZATIONS Grow.

[email protected] | 517-706-0001

www.ROSSWOOdSTOck.com


THE LANSING REGIONAL CHAMBER OF COMMERCE (LRCC) has announced that it is now accepting applications for the 2018-19 Leadership Lansing cohort. Leadership Lansing is a program in which established and emerging leaders develop a greater understanding of how important community institutions contribute to the overall quality of life in the region. The fourth year of the program will commence in October 2018 and run through May 2019.

“We couldn’t be more pleased with the response that the community has had for Leadership Lansing and the success of our first three years,” said Tim Daman, LRCC president and chief executive officer. “The feedback we have received from those who have participated has been very enthusiastic and many individuals have already expressed interest in enrolling in our next program.”

Leadership Lansing is an eight-month program in which participants engage in seven workshops where they are exposed to key institutions, industry sectors and business leaders that are the fabric of the Greater Lansing region. Workshops this year focused on government, education, manufacturing, insurance, healthcare, home grown businesses

and entrepreneurism, cultural gems in the region and the history of Lansing. Participants also receive training in individual leadership skills including understanding how to identify and leverage their personal strengths. Leadership Lansing is facilitated by credentialed coaches and certified leadership instructors, Susan Combs, MBA, PCC of Susan Combs Coaching and Consulting, and Ross Woodstock, ACC of Kolt Communications.

Leadership Lansing seeks established and emerging leaders who have the capacity to make a posi-tive impact in the community. Candidates should have demonstrated past community commitment or a strong desire to become involved. Leadership Lansing seeks a diverse representation or organ-izations from across the community including professionals from financial services, education, manufacturing, healthcare, the arts, government and other sectors.

Applications for enrollment in the October 2018 cohort are now being accepted. Applications are available online at lansingchamber.org/leadershiplansing or by calling the Chamber at 517-487-6340. The application deadline is September 7, 2018. n

Applications for 2018-19 Leadership Lansing Program Now AvailableLEADERSHIP INITIATIVE HELPS ATTRACT AND RETAIN TALENT IN GREATER LANSING

FOCUS ON TALENT


FOCUS ON TALENT

LANSING COMMUNITY COLLEGE (LCC) will offer an associate degree in insurance beginning in the fall semester of 2018.

For years analysts have been forecasting a significant loss of employees in the insurance industry due to baby boomers retiring and a lack of qualified individuals to replace them. Those in the insurance community have longed voiced the need for new employees to fill the gap of a shrinking labor pool.

LCC President, Brent Knight said, “LCC is the first community college in Michigan to offer an associate degree in insurance. This is a great opportunity for our region and the state. There is a great need for insurance agency professionals and we are poised to make a significant impact in the industry’s worker shortage.”

In an effort to create a vibrant workforce, a group comprised of insurance professionals and educational leaders have come together to provide strategy,

recommendations and a keen sense of urgency designed to face the looming talent crisis head-on.

The insurance program will offer an opportunity to enter the 2+2 program with Olivet College or Ferris State University where the student will complete their first two years at LCC obtaining an associate degree, and then transfer to Olivet or Ferris to complete their bachelor’s degree. An opportunity exists with

Northwood University to enter the 3+1 program with the first three years at LCC and the final year at Northwood earning a bachelor’s degree.

LCC is the only community college in the U.S. to offer students in the insurance program the unique opportunity to become a part of the insurance fraternity, Gamma Iota Sigma, where students will learn, network and develop as insurance industry professionals.

Registration for classes is now open. To register or to learn more about the program visit lcc.edu. n

To Meet Growing Demand for Talent, LCC Offers Insurance Degree


Any entrepreneur with a dream to establish a successful business faces difficult odds. Once a business is up and running, the chances for long-term success are even more challenging. The most recent

statistics from Bloomberg show the failure rate of all U.S. companies after five years is over 50 percent and more than 70 percent for those that remain after ten years.

A successful region must have a diverse base of successful businesses that provide jobs, investment and leadership. Once viewed primarily as a hub of manufacturing greatness, the Lansing region has been in the midst of a transformation that has seen tremendous growth in the number of successful businesses and a diversification in the industry sectors represented. Today, the region is recognized for business excellence in advanced manufacturing, technology, transportation, healthcare, education, insurance and financial services among others.

Employers in the region are not only recognized for their success on the bottom line, but also for being leaders in building organizations that have been recognized as great places to work and as leaders in driving the region forward.

FOCUS spoke with a handful of business leaders whose organizations have experienced success over the years. We wanted to find out what separates those that

“make it” from others. A few themes emerged that shed insight into what it takes to achieve business success.

A Foundation Built on a Great Culture

“Culture is everything,” said Steve Curran, president and creative director at Harvest Creative Services. “It’s the foundation that nourishes and defines your brand and

conveys how you think and show up in the world. Is your culture creative, intuitive, open, supportive, challenging, inspired, in action, nurturing and collaborative?”

Harvest is a creative services agency that helps brands find their voice through creative strategy, concept and development, testing, copywriting, graphic design, digital strategies, video and motion design, original music and sound design. The company was recently recognized on the prestigious list of 50 Companies to Watch by Michigan Celebrates Small Business. A big part of their success according to Curran is predicated on a culture that challenges all 14 of their employees to think beyond the ordinary.

THE

FORM

ULA

FO

R B

USI

NES

S SU

CC

ESS

Steve Curran and Mark Miller, HARVEST CREATIVE


“We’re creative thinkers here, every one of us,” said Curran. “When someone new joins the team, we give them the opportunity to expand in time well beyond what we hired them to do. How can they take that position to a new place and surprise themselves in the process? It can be a wonderfully rewarding experience, but it takes a rare level of commitment and support to get there.”

Kunz, Leigh and Associates (KL&A) provides custom software development, professional services and testing governance. The company has 120 associates located in three offices in Lathrup Village, Okemos

and Columbus, Ohio. The KL&A culture requires associates to come to work in professional dress, but is paired with a fun, collaborative work environment that includes a ping pong table, Nintendo Wii and pour over stations. KL&A was recently named one of the 50 Companies to Watch by Michigan Celebrates Small Business.

“Another extremely important part of our culture is work, home and life balance,” said KL&A Director Martin John Thompkins III. “All of our associates work hard and some situations require long hours, but KL&A strives to limit the number of days requiring long hours. We also work hard to accommodate schedules and understand that with life come situations that require exceptions to the rules.”

KL&A has grown rapidly in recent years in large part by emphasizing hiring the right people, putting them in the right positions and providing them with self-motivational goals.

“With the right people performing the work that they love and want to come to work for makes having successful projects much easier,” said Thompkins. “We will always work to find the type of projects that we love and motivate our people.”

A Focus on Relationships

Organizations of all shapes and sizes understand that a key to their overall success is in how they serve their customers. The very best organizations also understand that building a culture where employees are as highly valued as the best customers results in the best customer service and a good bottom line.

Dean Transportation is one Greater Lansing’s most recognized brands. Founded in 1969 as Special Transportation by Lyle Stephens, Dean Transportation is a nationally recognized passenger transportation provider. Dean Transportation specializes in public-private partnerships for school, municipal and college transit, and private passenger transport throughout the state of Michigan. Based in Lansing, the company now employs 2,200 statewide with offices located in 41 cities

throughout the state which provide more than 10 million individual rides annually. Dean’s vice president for business development, Patrick Dean, said the company’s values include a strong emphasis on quality and relationships.

“Professional relationships built around trust and accountability,” said Dean. “It is important to build relationships with stakeholders by understanding their needs and how you can support them. Business decisions come and go but relationships last.”

The most successful companies also understand the critical importance of building strong relationships with employees who are eager to develop their potential.

“We have always believed in providing our team with every tool to succeed,” said Dean. “Life is about creating opportunities for others. As an organization, providing a path for individual growth, development and a long career is a very rewarding accomplishment for the company. As a company, we strive to promote from within, seek development and educational opportunities for our team, and help individuals when life challenges happen.”

Lake Trust Credit Union is a prime example of an organization that has combined outstanding member service with a track record of being able to attract and retain industry leading talent. Lake Trust currently has 418 team members spread among its 20 branches across the state and $1.9 billion in assets. Lake Trust was named to Crain’s Cool Places to Work list in 2017. Lake Trust’s approach to talent includes total rewards programs that collectively define their strategy to attract, motivate, retain and engage team members.

“Lake Trust’s total rewards strategy showcases a menu from which the organization chooses to

offer and align a value proposition that results in satisfied, engaged and productive team members who make our members lives better and enhance our communities,” said Kara Stuewe, Lake Trust’s executive vice president.

Adapting to Change

In today’s fast-paced and highly competitive marketplace, it is crucial for organizations to be flexible enough to change in order to remain profitable and up-to-speed. Curran said his team at Harvest Creative has been able to maintain growth and stability through an ever-shifting advertising landscape by continuing to learn, adapt and reinvent themselves and the business.

“It’s been said that change is nothing more than the same thing in a different package,” said Curran. “We recognized this early on, which is why we embraced

Martin Thompkins, KL&A

Patrick Dean, Dean transportation

Kara Stuewe, lake trust


the notion of transforming our business model over the years as we evolved into a creative services agency.”

Overcoming Adversity

Tough times, failure and inevitable hardships test the mettle of every individual and organization. How a team reacts to failure often determines whether they will be successful in the future. Failure can be viewed as an opportunity to reinvent and invigorate a team in ways that lead to new and exciting opportunities.

“One of our greatest difficulties in recent years was learning how to grow,” said KL&A’s Thompkins. “That included learning how to change our hiring processes to find the right people, how to on-board the new associates and how to manage a much larger staff.”

Harvest Creative experienced adversity in 1998 when two if its biggest clients left in less than 60 days. One folded due to a competitive shift in the market and the other fired its entire marketing staff of 40 and started over with new people.

“We suffered a few days of shock and paralysis, but quickly went into action by redirecting our creative resources and opening up a new market that quickly became more profitable than the one we left behind,” said Curran. “We’ve grown steadily ever since.”

Corporate Responsibility

Great organizations look beyond their own walls in recognition of the fact that the success of the organization and the growth of the community are linked. They also recognize the importance of giving back to the community in which their employees live, work, play and raise families.

Lake Trust Credit Union has focused on sustaining stronger local communities through partnerships with local organizations, outreach programs, grants, financial assistance and support for their community’s underserved people.

“Since 2012, we’ve donated more than 150,000 meals to local food banks and given more than $137,000 in community grants and donations,” said Stuewe, noting the organization has partnered with the Lansing Regional Chamber of Commerce, LEAP, Impression 5 Science Center and Downtown Lansing, Inc. among others.

“Our impact is both local, here in Lansing and throughout Michigan. This is important because we exist to make the lives of our members and the lives of those

who live in the communities we support, better.”

From its earliest days, Dean Transportation has viewed itself as a community organization more than a business. Patrick Dean’s father, Kellie joined the company in 1986 and continues to serve as its president. Kellie Dean is a well-known community leader and strong supporter of many causes including the Special

Olympics and the Lansing Promise scholarship program.

“Lansing Promise is a good intersection between community, education and business,” said Patrick Dean. “We support

many organizations in the community that have a mission of supporting youth. That’s been a passion of ours whether its

youth sports or youth education in STEM related fields or social services through non-profit organizations like

St. Vincent Catholic Charities, Highfields and others that provide important services in our community.”

A Model for Success

Organizations like Dean Transportation, Harvest Creative, Lake Trust Credit Union and Kunz Leigh &

Associates can be good models for others to emulate. Patrick Dean encourages those building a business to focus on doing

something really well.

“Often, we are tempted as leaders to chase the newest ‘shiny object’ in hopes it will lead to success,” said Dean. “This can distract us from the true value our product or firm provides its customers. In our organization, our mission is to provide a quality safe transportation solution for our customers. While there is a lot that goes into this, our commitment must be laser focused on this mission.”

Curran encourages entrepreneurs to hire a mentor and a business coach. He also recommends readings Michael Gerber’s book The E Myth Revisited.

“It’s important to know your strengths and weaknesses, and equally important to be clear that you must build a diverse team with talent in areas other than your own,” said Curran. “You can’t do it alone.”

The journey to towards success is a unique experience for every organization, one that requires bedrock values including strong work ethic, patience, determination, passion and a commitment to excellence. The recipe also requires a focus on quality relationships with employees and customers, building a great culture, innovation, a willingness to adapt, change and transform as individuals and organizations, and a strong commitment to serve the greater good and build a better community. That is a proven formula that will lead to business success. n

THE FORMULA FOR BUSINESS SUCCESS

Employers in the region are not only

recognized for their success on the

bottom line, but also for being leaders in building organizations that have

been recognized as great placeS to work

and as leaders in driving the region

forward.


LANSING ECONOMIC CLUB will kick off the second half of its 2018 series on Thursday, September 13 with Kevin Suboski of Suboski & Company serving as the first keynote speaker of the fall lineup. The complete fall lineup, including the annual Celebration of Regional Growth awards on November 15 includes:

· September 13 – Kevin Suboski, Entrepreneurial Operating System Implementer, Suboski & Company

· October 18 – Doug Rothwell, President and CEO, Business Leaders for Michigan

· November 15 – 2018 Celebration of Regional Growth Awards

· December 11 – Lisa Corless, President, AF Group

Kevin Suboski started helping big companies lead and organize their IT teams. Suboski has been working with small and medium sized business owners since 1996 and helps businesses achieve dramatic improvements with EOS, which stands for Entrepreneurial Operating System. EOS is a complete set of simple tools for running a business developed by Gino Wickman and documented in his

book “Traction.” Suboski’s firm is based in Ypsilanti, Michigan.

Doug Rothwell has worked as an executive in the public, private and nonprofit sectors. For the past decade, he’s led Business Leaders for Michigan – the state’s business roundtable. Rothwell has served four Governors, including as Delaware’s Chief of Staff, President of the Michigan Economic Development Corporation and chair of Governor Rick Snyder’s transition team. In the business world, he managed General Motors’ 400 million square-foot global real estate portfolio and was the CAO at Bank of America’s credit card subsidiary.

The annual Celebration of Regional Growth Awards will honor businesses for their new economic investment and job creation in the Lansing region. Awards include the International Trade Award and the Emerging Economy Award, which recognizes a flourishing industry in the Lansing area.

Lisa Corless serves as president of AF Group, a premier provider of innovative insurance solutions. Corless is responsible for all organizational operations across AF Group brands and for developing strategies to diversify the company’s portfolio. Prior to her appointment, Corless was a member of the executive team, serving as senior vice president, chief administration officer and chief of staff. Before joining AF Group, Corless served as chief operating officer for Texas Mutual Insurance Company and was responsible for all

insurance operations.

Economic Club luncheons are held from 11:30 a.m. until 1:30 p.m. at the Kellogg Hotel and Conference Center at Michigan State University. Registration for each event can be completed online at lansingchamber.org/econclub or by contacting Travis Richardson at [email protected] or 517-853-6463. n

Lansing Economic Club Series Returns this Fall

Five organizations were honored for their investments in the region at the 12th annual Celebration of Regional Growth Awards, held at the Kellogg Hotel and Conference Center on November 16, 2017. Last year’s recipients were Eaton Rapids Medical Center, Gillespie Company, Lorann Oils, Pratt & Whitney and Spartan Motors. Recipients pictured from left to right: John Grettenberger Jr. (LorAnn Oils), Matt Fosburg (Pratt Whitney), Rob McCune (Pratt Whitney), Jeffrey Smith (Pratt Whitney), Steve Guillaume (Spartan Motors), Scott Gillespie (Gillespie Company), Lindsey Peters (Eaton Rapids Medical Center), Shari Glynn (Eaton Rapids Medical Center) and Kristine Allen (Eaton Rapids Medical Center).

Suboski

CorlessRothwell

Monday, August 1312 p.m. to 1:15 p.m.LifeTech Academy3101 Technology Blvd., Suite ALansing, Michigan Learn how to use valuable tools that will transform the way you communicate so that your listeners are moved to act and you will get the results you need! Register at lansingchamber.org.

Communicate for Action Lunch and Learn

ECONOMIC CLUB


PEOPLE NEWS

Highfields’ Family Reunification Program Worker, Dana Dicken, received the inaugural Guy Thompson Achievement Award on Monday, June 11, 2018 as part of Michigan Reunification Day at the Michigan Hall of Justice in Lansing. This is the first year the award has been presented. The

award recognizes outstanding achievement in the Family Reunification Program, which helps children adjust back into their family home from foster care.

Public Policy Associates, Inc. announced that Daniel J. Quinn, Ph.D., has joined the firm as a project manager. Dr. Quinn has experience coordinating research studies on P-20 education issues and expertise in strategic planning, evaluation, and dissemination of a nationally recognized education

policy research agenda. Dr. Quinn currently leads the Student Voice project and stakeholder engagement work for the Michigan Department of Education. Prior to joining PPA, Dr. Quinn served as executive director for the Great Lakes Center for Education Research and Practice.

Employees and colleagues offered kind phrases while remembering Edward McRee, a renowned leader for health care in Michigan, who passed away on April 25, 2018 at age 86. McRee served with distinction as president and CEO of McLaren Greater Lansing (formerly Michigan Capital

Medical Center) for nearly 34 years from 1961-1995, guiding the 1992 merger of Ingham Medical Center and Lansing General Hospital. Much of McLaren Greater Lansing bears his name because of his legacy, including the McRee Guest House, a 15-bedroom home-away-from-home for out-of-town relatives of patients.

The pilot class of Davenport University’s Certificate of Integrated Operations Management program graduated in late December after 12 weeks of a

condensed curriculum on operations management, project management and quality management. CIOM is one of several interdisciplinary certificate programs offered by DU’s Institute for Professional Excellence. The first class, facilitated by Professor Frank Novakowski, included: Scott Tompsett, manager of Extol PMO, Jake Vander Ploeg, MRO buyer at SEKISUI SPI and Jared Osborne, senior production supervisor at Flexfab.

Claudia Doolen and Sharman Moore, both of East Lansing, have joined the Board of Directors of The Foundation at Burcham

Hills, the fundraising arm of the Burcham Hills community in East Lansing. Doolen is a former East Lansing Public Schools teacher and secretary. Moore is retired from the state of Michigan and worked in the Department of Information Technology.

The Greater Lansing Convention and Visitors Bureau (GLCVB) is pleased to announce it has hired Carol Royse, CTA as visitor information specialist for the Greater Lansing Visitor Center – East Lansing location. Royse comes to the GLCVB after over twenty years as web specialist with

the Michigan Economic Development Corporation, working specifically with Travel Michigan, the state’s destination marketing organization.

MSU Federal Credit Union (MSUFCU) awarded a $500 Stand Out Student Scholarship to Scott Thomas from Grand Ledge High School on June 15, 2018. MSUFCU, in partnership with WILX, created the Stand Out Student of the Week, honoring students who have achieved academic excellence. Those students completed applications on MSUFCU’s website and must have had a Grade Point Average of 3.0 or higher, be a member of MSUFCU, written an essay on why financial education is important, and provided a letter of recommendation from a teacher or school advisor to be eligible to receive the scholarship.

Nine students from across Michigan will use what they have learned in the classroom for real-world applications as summer interns at Dewpoint, the Lansing-based leader in information technology services and solutions. This year’s interns are Curtis DeThample of Davenport University, Nicholas Coyne and Austin McCarrick of Central Michigan University, Maria Ethridge of Baker College, Troy Anderson of Michigan State University, Brett Post of Michigan Technological University, Hunter Scott of Northwood University, Bryley Salazar of Lansing Community College and Garrett Guthrie of Kalamazoo College.

Piper & Gold Public Relations is all atingle to welcome associate strategist Cassie Cotton to its team. Blending communications expertise with her passion for building relationships, Cotton brings diverse work experience, a futuristic mindset and expert project-management skills to

the Piper & Gold squad. Most recently, she was the marketing brand manager for Michigan State University’s Residence Education and Housing Services, leading the strategic initiatives promoting campus life.

Ngage Man-agement wel-comes Sara S u r p r e n a n t as director of a s s o c i a t i o n management. Sara’s career in association

management has spanned multiple responsibilities and organizations, including professional societies and trade associations on state, national and international levels. Ken Root Joins Ngage Management as director of development and member services, Ken draws on 20-years business experience, predominantly focused on business-to-business consultative development, operations management and new program creation. Jennifer Crawford joins the team as event planner. Jennifer comes to Ngage Management from Michigan Pharmacists Association, where she was an education planning assistant.

MSU Federal Credit Union (MSUFCU) is pleased to announce that its executive vice president of member services, Lea Ammerman, was awarded the Professional of the Year Award by the National Association of Federally-Insured Credit Unions. Ammerman was recognized at NAFCU’s

Dicken

Quinn

Doolen

Surprenant

Cotton

Royse

Moore

Root

McRee

MEMBERS ON THE MOVE


51st Annual Conference and Solutions Expo on June 20, 2018.

Clinton County students pursuing healthcare careers recently each received $1,500 in scholarship assistance from the Sparrow Clinton Hospital Foundation. 2018 Whyman Scholarship winners are Monica Buhr of Pewamo, attending Lake Superior State University; Ryan Fagins of St. Johns, attending Lansing Community College; Molly Feldpausch of DeWitt, attending Baker College; Jessica Hafner of St. Johns, attending Saginaw Valley State University; Aruna Jain of St. Johns, attending University of Michigan; Jenna Klein of Pewamo, attending Lansing Community College; Marlena Klein of Pewamo, attending Lansing Community College; Sophia Strieff of Laingsburg, attending Lansing Community College; Chase Thelen of Westphalia, attending Central Michigan University; and Katie Wohlfert of St. Johns, attending Lansing Community College.

Fraser Trebilcock is proud to announce the addition of attorney Jared A. Roberts to the firm’s Lansing office. Mr. Roberts is a highly regarded civil litigation attorney with nearly two decades of experience litigating and resolving disputes in the areas of commercial transactions, real

estate transactions, contracts, real property, and intellectual property.

Origami Brain Injury Rehabilitation Center, Mid Michigan’s Brain Injury Experts, is pleased to welcome Amanda DeForke as a new care coordinator. DeForke is now the fifth care coordinator on staff at Origami.

Mason Public Schools has announced the hire of a new principal of the Harvey Education Center (HEC). Angie Vandecar brings over 15 years of early childhood development experience to the district. Most recently, Mrs. Vandecar served as a kindergarten teacher at Fuerstenau Early

Childhood Center in DeWitt.

LAFCU has awarded a $2,500 scholarship for Lansing Community College (LCC) to Nathan McCoy, a Mason High School senior, and he has helped award a $500 donation from LAFCU to a charity he selected, Big Brothers Big Sisters Michigan Capital Region. McCoy won LAFCU’s 2018 Write to Educate Essay Contest based on his one-page essay describing the importance of the credit union philosophy of “People Helping People” and how it can be embodied in the community and through volunteerism.

Moonsail North is excited to welcome Lauren Tamboer as a full-time member of the team. In her new role as communications specialist, Lauren will use her creativity and talent to continue to support strategic communications, digital marketing, social media execution and reporting, strategic planning, and more.

C o l d w e l l Banker Hubbell BriarWood sales associates teams have earned the

following distinguished Coldwell Banker Awards in North America: International President’s Circle Team (sales associate teams who produce a minimum of $550,000 in Closed Adjusted Gross Commission Income or 75 Total Units): Amber & Gayle, Carin Whybrew Team, The Jeff Thornton Team, Seguin Sprague Team and The Laforet Team. International Diamond Society Team (sales associate teams who produce a minimum of $375,000 in Closed Adjusted Gross Commission Income or 60 Total Units): The Horford Team.

The Dart Bank, is pleased to announce the promotion of William Hufnagel to President. Bill has over 20 years of banking and lending experience. He has a Bachelor’s Degree from Spring Arbor University in Management and Organizational Development. Bill also successfully completed

it’s more than justOFFICE SPACENAI Mid-Michigan/TMN Commercial • 2149 Jolly Rd., Suite 200, Okemos, MI 48864

517.487.9222 • naimidmichigan.com

At NAI Mid-Michigan/TMN Commercial, we know it’s more than just an office space. It’s where your business takes shape,

grows, and thrives. NAI Mid-Michigan/TMN Commercial has the commercial real estate experience you need. Call us today to help your business flourish.

nice people. great results.

MEMBERS ON THE MOVE

Roberts

DeForke

Vandecar

Tamboer Hufnagel

Horford

Amber & Gayle

LaForet Team

Carin Whybrew Team

Seguin Sprague Team


the Stonier Graduate School of Banking with a Leadership Certificate from the Wharton School of Business.

In 1968, Cheryl Laverty began her career at Hayes Green Beach Memorial Hospital (HGB) as a Licensed Practical Nurse, when the United States was at war in Vietnam, and Robert Kennedy announced his presidential campaign. Over 50 years of working in health care, Laverty saw her fair share of patient care, policy, medicinal and treatment changes. When she was first hired at HGB the emergency room only had one bed, doctors worked on-call from home, and the ambulance doubled as the local hearse. Laverty was first hired to work on the medical-surgical floor, but she transitioned to the emergency room after finishing her RN certification. She currently works one day a week in endoscopy.

TeamMoonsail is excited to welcome Brianna Baker, who was part of the Moonsail North team as one of their first interns in 2015, and is now joining full-time as client experience specialist. Bri is a Michigan State University alumna with a degree in Advertising and Public Relations.

Sharla Clements and Kim Hafley of Foster Swift have been named to Michigan Lawyer Weekly’s list of ‘Unsung Legal Heroes’ Class of 2018. The Unsung Legal Hero honorees are law firm employees who consistently go above and beyond the call of duty but are often working behind the scenes. This award is reserved for Michigan’s most talented and dedicated legal support professionals, including law librarians, paralegals, legal secretaries and legal marketing staff. Sharla, a legal secretary with the firm’s Lansing office, is an absolute joy to work with, according to the attorneys she serves. Always on the move, Kim is the firm’s director of marketing. Kim excels at last-minute requests and works hard to please her attorney clientele.

DRH Enterprises, LLC has spent the past year working with several managers from Wolverine Water Systems. It has been a pleasure to work with this group, as well as the owner of Wolverine, Paul Mahaney.

The graduates included Desirae Nichols, Dashi Simpson, Rueben Castillo, and Jason Cannon. This group has worked hard at implementing what they’ve learned and have made measurable improvements to their company. Wolverine Water invests in their people

Origami Brain Injury Rehabilitation Center, Mid Michigan’s Brain Injury Experts, is pleased to welcome Karley Brouwer as their new recreational therapist. With Karley’s strong work ethic and neuro-rehabilitation experience, they are confident that she will be a great asset to their team.

MacIntyre and Cowen RE/MAX Real Estate Professionals - Grand River team member spotlight on their new buyer’s agent Cathy Maier. Cathy grew up in Evergreen Park and Beverly areas of south and southwest Chicago. Cathy has an in-depth understanding and appreciation

of how important it is to find the right home and neighborhood for a buyer and their family.

C l a r k T r o m b l e y R a n d e r s C o n s u l t i n g E n g i n e e r s is pleased to announce the election of Jacob Sabins,

PE and Scott Floyd, PE to shareholders in the firm. Jacob, a licensed mechanical engineer, provides project management and technical leadership in the Lansing office. Scott, licensed as an electrical engineer, manages the firm’s Grand Rapids office.

C e n t e n n i a l Group & The Principal F i n a n c i a l Group is pleased to announce the c o n t i n u e d growth of the

firm by adding two new managing directors to his team. Bill Jaconette will lead the Lansing office and Joe Pearcy will lead the new Kalamazoo office. Jaconette has more than 17 years of experience in the financial industry, including private banking & wealth management. Joe Pearcy, LUTCF, has more than 10 years of experience in the financial industry.

Foster Swift litigation attorney Joshua K. Richardson was named president of the Michigan Defense Trial Counsel (MDTC) on July 1. Richardson served as the organization’s vice president in 2017. The MDTC is an association of top lawyers in the state who are dedicated to the

excellent representation of companies and individuals in civil litigation.

Gray Television Group, Inc. a n n o u n c e d the promotion of general sales manager, D e b b i e Petersmark, to vice president

& general manager of WILX Media. She will continue to oversee sales operations for the station in addition to her new expanded role. Ms. Petersmark will succeed long-standing VP/GM Michael King. The announcement comes just weeks after Gray Television’s announcement of their intention to acquire Raycom Media for $3.6 Billion. Mr. King will serve in the newly created position of television vice

MEMBERS ON THE MOVE

Baker

Sabins

Jaconette

Floyd

Pearcy

Maier

Petersmark King

Richardson

GrouwerCheryl Laverty is recognized for her 50 years of service at the annual HGB Service Awards. Pictured left to right: Matt Rush, HGB president and CEO; Tiffany Friar, R.N., HGB vice president of patient care services and quality; Laverty; and Sandy Sinkovitz, R.N., HGB perioperative services manager


MEMBERS ON THE MOVE

president for Gray Television Group, Inc. overseeing a larger portfolio of Gray markets.

Many thanks to MSU graduate student Danuelle Calloway for facilitating the focus groups with families who currently use The Davies Project (TDP) and those who do not. The Michigan State University Federal Credit Union underwrote the cost of the incentives attendees received for their time and participation. Ms. Calloway’s work will help evaluate impact of TDP services in the community. The Davies Project wants to ensure every child who needs a ride, receives one. Getting them closer to that goal are the seven newly trained drivers and the continuing community support, including the Maxwell C. Matthews Foundation’s annual 5K race that benefits The Davies Project.

The Organization Committee of Downtown Lansing Inc. would like to recognize Christine Zarkovich of the Lansing Regional Chamber of Commerce as the Volunteer of the Month. Christine serves on the Downtown Lansing Inc. Board of Directors and is the chair of the Economic Vitality Committee.

COMPANY NEWS

Liberty Coin Service announces the purchase of a US $2.00 National Bank Note issued in 1865 for the

Second National Bank of Lansing, Michigan. It is the only known surviving $2.00 National Bank Note and is tied for the oldest known surviving specimen of any paper money issued by the US government for any of the six banks in Lansing that issued National Bank Notes.

As McLaren Greater Lansing continues to plan its new health care campus adjacent to Michigan State University, leaders are encouraging the community to give input on the hospital’s design and share concerns about the future site and current facilities. Approximately 150 community members attended a recent event to provide feedback on the new McLaren health care campus design, hear updates about the project, share concerns about the new development’s impact on the surrounding community, and give suggestions on the repurposing efforts of the two existing McLaren facilities.

Application Specialist Kompany (ASK) is pleased to announce the location of their new headquarters at 316 Moores River Drive in Lansing, Michigan. ASK purchased the former Moores Park Elementary School and plans to move into the new building in early fall of 2018. What started as mid-Michigan’s only Premier IBM mainframe computing business,

ASK has since grown into a leading provider of technology and cybersecurity solutions. ASK started in 1993 with only three team members and now has a staff of over 40 full-time employees. As ASK has expanded their service offerings and grown their staff over the years, the need for a larger office space became apparent.

Coldwell Banker Hubbell BriarWood proudly raised almost $12,000 at the Pins & Pedals Charity Bowl-A-Thon for Child and Family Charities on May 19, 2019 at Royal Scott. They have hopes to push this number to $15,000 this year, which would more than triple what they did for 2017. Bikes will be donated to Child and Family Charities where they will be distributed to Gateway Foster Care and Adoption Programs.

Haworth, Inc has designated DBI as a 2018 Best In Class dealership based on exceptional performance in

sales and customer satisfaction, operational excellence as well as enterprise development. DBI is a seven year honoree joining an elite group. DBI is one of only a handful of dealers who have earned Best In Class distinction each year of the program’s existence.

Change Media Group was the recipient of two Pollie Awards, the Oscars of political advertising. They took home Gold for

work on Jon Hoadley’s Spring into Action Fundraiser and Bronze for the Working Hero website, created primarily to increase awareness about the EITC.

Steele Street Elementary in the Mason Public Schools District was recently named a Michigan Green School by the nonprofit organization, Michigan Green Schools. A school is eligible to receive a Green School Designation if the school or students perform the required number of activities,

which is ten total activities with at least two activities from each of the four categories: reduce, reuse and recycle, energy, environmental protection and miscellaneous.

On Tuesday, June 19, members of the community gathered at the ongoing development site of Elevation at Okemos for the complex’s grand opening event, hosted by Lansing-based developer T.A. Forsberg, Inc. Described as a luxury living community for residents that seek the excitement of the outdoors, nearby culinary delights, or the comfort of home, the new development features unsurpassed construction quality, cutting-edge technology and strategic community design qualities. In addition to traditional and family sized living accommodation, the unique property will also place emphasis on creating community through the inclusion of shared, mixed-use spaces for community activities, retail and dining experiences.

Four northern tree shrew pups were born May 24, 2018 at Potter Park Zoo. This is the zoo’s third successful litter from parents Rose (age 4) and Oliver (age 8). Zoo staff believes there are three females and one male in the litter. Northern Tree shrews are a small insectivorous mammal from Southeast Asia. This species is known to put in the least amount of parental care of any mammal species. Pups only nurse once every 48 hours, but do not appear to receive any other parental care from mom in between these visits.

MSU Federal Credit Union (MSUFCU) is happy to announce that it has been recognized by the Credit Union National Association (CUNA) with the CUNA HR & Organizational Development Award for Employee Engagement. MSUFCU received this award for its internal communications and engagement initiatives with MSUFCU Connect, an internal social

Zarkovich

Back Row: Bobbie Jo Williams, Demphna Krikorian, Sara Jacobs, Stephanie Holly, Ceirra Hoch, Carrie Peters, Denny Moore. Bottom Row: Amy Jacobs, Linda Ellsworth-Moore, Amie Brown. Missing are Rochelle Ridgell, Patty Howell, Matt Leach and Larry VanOstran.


network that allows employees to engage with one another, stay aware of Credit Union happenings, and create a more authentic, social environment.

Highfields’ 38th Annual Golf Outing – the longest-running charitable golf outing in the Lansing area – raised more than $77,000 for programs that help at-risk children and struggling families. The outing took place on June 11th at Forest Akers West. After golfing, guests participated in a Live “Fund-a-Need” Auction called “Bring a Family Together.” The donations totaled over $8,000 to bring family members to Highfields’ Onondaga campus for Family Treatment Weekends as part of the Residential Treatment Program.

Eaton Rapids Medical Center is working with McLaren Greater Lansing cardiologists to expand cardiovascular services and create a comprehensive heart station at the hospital. In addition to cardiology consultations, the expanded Heart Station will include a variety of tests and procedures at Eaton Rapids Medical Center, including electrocardiograms (ECGs), echocardiography, exercise and chemical nuclear stress testing, multi-gated acquisition (MUGA) scans, Holter and event monitor placement and evaluation, pacemaker and defibrillator interrogation, and elective cardioversions.

In its sixth consecutive year of inclusion, Rehmann was once again named by the Accounting MOVE Project as one of the Best CPA Firms for Women. The list, released by the Accounting & Financial Women’s Alliance, recognized 12 firms that provide: consistent, measurable progress in advancing women; proven and continually evolving programs that retain and advance women; and clear and compelling integration of the business case for advancing women with business results.

MSU Federal Credit Union (MSUFCU) is pleased to announce it has received the 2018 Ad POP (Pride in Online and Print) Award presented by

the National LGBT Media Association. Ad POP awarded MSUFCU for the best representation of LGBT individuals in online and print advertising in regional LGBT media. MSUFCU was honored with this award at both the national and regional levels at the Between the Lines’ 25th Anniversary Celebration in Detroit on June 8, 2018.

Mason Public Schools Board of Education and the Holt Public Schools Board of Education have approved a plan to partner for a joint gymnastics program. This plan makes logistical sense for both districts in regard to trends in gymnastics, participation numbers, coaching turnover and competitiveness. Of the 51 high school gymnastics programs in the State of Michigan, 26 of them are co-op programs with neighboring districts. The remaining 25 programs are at districts with over 1,500 high school students.

There were prizes and refreshments at all LAFCU branches Friday, June 15, highlighting that LAFCU services are now available to friends, family and businesses throughout the state. The initial emphasis for members within the larger geographic footprint is through online access to services, which has become the new normal in delivering financial services. The credit union’s previous geographical service area consisted of 11 counties in mid- to south central Michigan.

Bekum America Corporation signed four new apprentices to its award-winning Apprenticeship Program at a special signing ceremony scheduled June 27th at the Bekum Learning Center located at 1140 W. Grand River Avenue in Williamston. The Bekum Apprenticeship Program works with various school districts including the Ingham, Eaton, and Clinton County RESA (Regional Educational Service Agency), local career centers, and high schools to identify and recruit students from local school districts. Each apprentice must complete 8,000 hours of training and successfully complete approximately 60 credit hours at Lansing Community College, working towards an Associate Degree.

Joost Vapor, a premium retailer and manufacturer of e-liquids based in Western Michigan, has announced that effective August 25th, 2018, they will be ceasing ALL online sales of products on JoostVapor.com in an effort to ensure that minors do not have access to their products. Joost Vapor has a firm belief that profits should never take priority over the safety of young people.

The Community Foundation provided a $27,000 Capacity Building Grant to Child and Family Charities to go toward a new Volunteer Coordinator position and training for our staff, board and volunteers in a significant fundraising program. Child and Family Charities already serves over 7,000 children, youth and families annually in the Mid-Michigan area and hopes, that through the $27,000 grant they will be able to help even more.

The partnership between LAFCU and the Perry community has been awarded the Innovation Award from Michigan Credit Union League (MCUL). LAFCU’s partnership with Perry first began through its school district, then by locating an interactive teller machine (ITM) in a local grocery to fill a need for financial services. MCUL judges noted that LAFCU “understands the needs of its community and works outside the box to find great ways to help see those needs are met.”

On Friday, June 22, Origami Brain Injury Rehabilitation Center, Mid-Michigan’s Brain Injury Experts hosted their 12th Annual Brain Injury Symposium of Mid-Michigan. Each year Origami aims to enhance attendees’ knowledge of brain injury rehabilitation. This year they covered a variety of topics, including Alternative Treatments to Pain Management and Human Trafficking: Understanding Advocacy and Serving Survivors.

Siena Wealth Advisors has once again been named one of the Top 150 CPA Wealth Advisory Firms in the United States by Accounting Today magazine. They have received this designation since 2010.

MEMBERS ON THE MOVE

Welcoming members and community neighbors to LAFCU’s service-expansion celebration are LAFCU CEO Patrick Spyke, at left, Chief Marketing Officer Kelli Ellsworth Etchison, at right, and, center from left, LAFCU supervisory committee member Merritta and LAFCU employee LouAnn.

LAFCU management, board and committee members at Michigan Credit Union League’s 2018 Annual Convention share in the excitement of receiving MCUL’s Innovation Award from Dave Adams, MCUL CEO, far left.


For Drs. Tu and Portnoy, June 5 was day to smile about as they put shovels in the ground for their new dental office to be located at 2476 Jolly Road in Okemos. In about a year, Portnoy & Tu, DDS, PC. - Family Dentistry will operate out of a new, 4,000-square-foot facility which will house one of the most technically advanced dental practices in the region.

The Barre Code is a boutique fitness franchise that offers a complete program of traditional barre, HIIT training, bootcamp-style classes, kickboxing and choreographed cardio routines. As a one-stop shop of cardiovascular conditioning, strength training, and restoration, The Barre Code equips our clients with the tools necessary to build inner and outer strength within a supportive community cultivated by positive motivation. We live by a mantra – a commitment to the acceptance of others and ourselves, continually striving to learn and grow. In an environment that is both challenging and empowering, we motivate clients to not only meet their potential, but to exceed it.

Grandhaven Manor II – a $14.6 million retirement community in Lansing recently hosted its Grand Opening Gala. Located at 3225 W. Mt. Hope Ave., the 78-unit community is uniquely designed for active seniors and offers a mix of one and two-bedroom homes. Thirty-four of the apartments are reserved for low income households with income at or below 60 percent of the median level for the area. Some of the many features of this pet-friendly community include patios and balconies, cable television hook-ups, microwaves, plenty of closets and central air conditioning. Apartments also feature a complete kitchen with frost-free refrigerators, garbage disposals, electric ranges and dishwashers. There will be 18 deluxe apartments which will feature plank flooring, custom cabinets and counters, Kohler faucets and washer and dryers.

Application Specialist Kompany (ASK) is pleased to announce the location of their new headquarters at 316 Moores River Drive in Lansing, Michigan. ASK purchased the former Moores Park Elementary School and plans to move into the new building in early Fall of 2018. What started as mid-Michigan’s only Premier IBM mainframe computing business, ASK has since grown into a leading provider of technology and cybersecurity solutions. ASK started in 1993 with only three team members and now has a staff of over 40 full-time employees. As ASK has expanded their service offerings and grown their staff over the years, the need for a larger office space became apparent.

The Lansing Regional Chamber of Commerce (LRCC) was pleased to partner with the Mason Chamber (MACC) to host a ribbon cutting on Tuesday, June 19 to celebrate the opening of Elevation, a mixed-use professional apartment complex located at 3595 Jolly-Oak Road in Okemos. Participating in the event were representatives of LRCC, MACC, MABA, T. A. Forsberg, Westpac, Meridian Township, Wolverine, Allegra, and members of the Forsberg family. Photo courtesy of Mason Area Chamber of Commerce.

On Tuesday, June 5, the City of Lansing, LEAP and Macritchie Storage celebrated the grand opening of CubeSmart Self-Storage, located at 506 Hosmer, Lansing. The Chamber provided a ribbon cutting ceremony to recognize the complete rehabilitation of the property, which was occupied in 1906 by W.S. Olds Motor Company and Ideal Gas Engine Company. The 80,000-square-foot property will now house 600 climate controlled self-storage units, as well as secured parking spaces for RV and boat storage. Renovations have stabilized the structure, accessibility and fire safety of the building so that it meets all modern codes.

CHAMBER IN ACTION


#LOVELANSING

AMERICAN AIRLINES HAS GAINED FEDERAL REGULATORY APPROVAL to continue daily nonstop service between Lansing’s Capital Region International Airport (LAN) and Ronald Reagan Washington National Airport (DCA) in Washington, D.C., maintaining a vital and popular link between the state’s and nation’s capitals.

The Federal Aviation Administration (FAA) approved American’s petition to extend slot exemptions at DCA that allow the nation’s largest air carrier to continue to operate the Lansing-to-D.C. route. The decision comes after more than 1,700 mid-Michigan travelers, governmental officials and business leaders submitted letters to the FAA and U.S. Department of Transportation urging approval of American’s petition after it was filed in January. American will also continue to offer nonstop flights between LAN and Chicago O’Hare International Airport (ORD).

“We’re happy to report that our voices in the Lansing region were heard loud and clear in Washington, D.C.,” said Wayne Sieloff, president and CEO of the Capital Region Airport Authority. “Our community clearly stated how critical retaining the connection between Michigan’s capital and the nation’s capital was for mid-Michigan travelers and our economy.”

American will also continue to offer three daily direct flights between LAN and Chicago O’Hare International Airport.

Billy Glunz, regional director of government affairs for American Airlines, said that the airline was looking forward to continuing the service. “We’ve been welcomed with open arms in mid-Michigan from the start, and we thank area fliers for their overwhelming response in letting federal regulators know how much they value Lansing-to-D.C. service,” he said.

“We are pleased with the decision to continue the Lansing to Washington, D.C. service,” said Tim Daman, Lansing Regional Chamber of Commerce president and CEO. “Maintaining strong air service plays an important role in our region’s ability to attract and retain business investment and job creation.”

American was originally granted an exemption for two slots – one for each the departing flight and arriving flight at DCA – in spring 2016. A slot exemption is the right to take off or land at an airport where operations are limited.

American Airlines began service between Lansing and Washington, D.C., in July 2016, with service to Chicago commencing in August 2016.

The DCA exemption was slated to expire this month – which was why community leaders in January began rallying support for American Airlines’ extension request.

The slot exemptions just approved by the federal government will expire in October 2019, after which it is expected that American Airlines will have to draw from its regular allotment of DCA slots to accommodate the flights between Lansing and Washington, D.C. That means it’s important for travelers to continue their high usage of this air service, Sieloff said.

“Mid-Michigan travelers have already stepped up in supporting American’s service from Lansing, and we’re urging them to keep the momentum going by continuing to use this vital link between mid-Michigan and the East Coast,” said Nicole Noll-Williams, the Lansing airport’s director of customer satisfaction and air service development. “When it comes to maintaining robust air service, it really is a classic matter of ‘use it or lose it.’ It’s more important now than ever for the community to step forward and continue to show American that we support its service.”

Traffic volumes between LAN and DCA have tripled since the service started, federal data show, with the average airfare paid dropping by 29 percent. Additionally, LAN’s total airport traffic has increased almost 21 percent since American entered the market, according to the U.S. Department of Transportation.

Under American’s daily Lansing-Washington, D.C., schedule, flights depart LAN at 7:25 a.m. and arrive at DCA at 9:07 a.m. Flights from DCA depart at 5:15 p.m. and arrive at LAN at 7 p.m.

American Airlines’ presence at Capital Region International Airport has also greatly expanded travel opportunities for mid-Michigan leisure travelers. From the Washington, D.C., hub, for example, mid-Michigan travelers can make direct connections to more than 20 destinations across the United States served by American. American’s Chicago service provides direct connections to 115 destinations in 11 countries. n

American Airlines Granted Federal Approval to Continue Nonstop Lansing-Washington, D.C., Flights


LANSING MAYOR ANDY SCHOR, the Lansing Economic Development Corporation (LEDC), and Lansing Economic Area Partnership (LEAP) officially unveiled recent façade improvements to 1141 South Washington Avenue in Lansing. In addition, Mayor Schor announced the continuation of the Corridor Facade Program, officially launching the FY 2018/2019 program.

“The Corridor Façade Program grants are a prime example of my administration’s commitment to rebuilding and reinvigorating corridors and neighborhoods in the city,” said Lansing Mayor Andy Schor. “As we can see with the improvements to 1141 Washington Ave, this program will help push projects to the finish line in key areas of the city where community revitalization is needed, and business and property owners are poised to take action.”

The façade improvements unveiled on Washington Ave are part of a larger renovation project by developer L&P Properties, which will bring additional housing, entertainment, and retail options to Washington Avenue in Lansing. The entire project will invest nearly $700,000 into the building, adding two apartment units and renovated commercial space with new jobs.

The Washington Avenue project was selected to receive a $15,000 matching grant through the FY2017/2018 City of Lansing Targeted Pilot Facade Improvement Matching Grant Program to support facade improvements totaling at least $40,000. Improvements included restoring original transom windows, performing restorative masonry work, and the creation of building entrances/storefronts that both reflect historic design and are conducive to new mixed-use tenants. The project was selected in part because of the developer’s willingness to go above and

beyond the original design proposal to meet the high expectations of the Façade Grant Program and Design Committee.

“L&P Properties is excited to be a small part of the transformation of Washington Avenue and grateful for the assistance of the City of Lansing, LEAP, LEDC, and MEDC,” said Leo Trumble, Partner in L&P Properties, Principal of Trumble Group. “We had initially decided to scale back on exterior improvements, but the design committee helped us recognize the importance and impact of restoring the original storefront. The matching funds from the grant greatly influenced our ability to pursue the additional façade improvements.”

This year’s program was increased by Mayor Schor and the Lansing City Council to $150,000 for façade projects on commercial, mixed-use, and office spaces along commercial corridors outside of the downtown area. FY 2018/2019 Corridor Façade Program applications will be accepted on a first-come first-served basis July 1, 2018 through February 15, 2019.

“Under our contract with the City, LEAP is proud to be assisting with the growth and implementation of this program,” said Bob Trezise, President and CEO of LEAP. “This is the type of program that will produce tangible, visible results on key Lansing corridors. The more businesses and property owners we can reach with this opportunity the better!”

To start the application process, interested businesses and property owners can visit purelansing.com to fill out a brief pre-application form. n

City of Lansing Corridor Facade Program ExpandedMAYOR SCHOR UNVEILS RECENT FAÇADE IMPROVEMENT AND SHOWCASES COMMERCIAL CORRIDOR IMPROVEMENT OUTSIDE OF THE DOWNTOWN AREA

#LOVELANSING

24 FOCUS / AUGUST 2018 LANSINGCHAMBER.ORG PB

The Stadium District500 East Michigan Avenue, Suite 200Lansing, MI 48912Ph. 517.487.6340lansingchamber.org

Change Service Requested

PRSRT STDU.S. POSTAGE

PAIDLANSING, MI

PERMIT NO. 689

Jason M. BrunetteDirector of Project ManagementP 517.319.9260 [email protected]

www.martinpropertydevelopment.com

For over 30 years, we’ve represented owners and occupiers on construction projects of all sizes and scope.

From inception to completion, we’ve brought their visions to life.

Start your vision with a call or email today.

HOW DO YOU MAKE YOUR REAL ESTATE VISION A REALITY

Documents

THE FORMULA FOR BUSINESS SUCCESS · BRD Printing, Inc. Photography Hanna VonAchen Mailing BRD Printing, Inc. FOCUS ... Equanimity Wealth Management Eric’s Refuse, LLC Fairview Realty