The Four Gems - s3-us-west-1.amazonaws.comLok+-+Gem+Theory+.pdf · ROCK OLID ANAGEMENT RATEGIES 3 Polishing Your Approach to oworkers and lients For ore Profit Identify Your Gem We

2ROCK SOLID MANAGEMENT STRATEGIESPolishing Your Approach to Coworkers and Clients For More Profit

SAPPHIRERUBYPEARLEMERALD

MOTIVATED BY

• Facts & figures• Systems &

organization• Research• Clear direction• Results

PET PEEVES

• Tardiness• Not following

protocol• Incorrect

grammar & typos

MOTIVATED BY

• Being a part of something bigger than themselves

• Helping others• Authenticity &

trust

PET PEEVES

• Confrontation• Disingenuous

people• Overly loud

environments• Pressure to

perform

MOTIVATED BY

• Challenges and goals

• Pressure• Competition• Public

recognition• Big dreams• Greatness &

growth

PET PEEVES

• Complacency• Lack of drive

MOTIVATED BY

• Fun• Public

Recognition• Positive energy• Human

interaction

PET PEEVES

• Rules• Structure• Schedules• Negativity

The Four Gems


Identify Your Gem

We communicate and operate under one primary Gem, but often there is a secondary in the mix as well. As we examine each Gem and its personality traits, see if you can figure out which one best describes you.

For example, I am a Pearl and a Ruby. My parents are both Pearls, so I was raised in that environment. However, a Pearl in business will get walked on and taken advantage of if not careful. So, I had to quickly allow the Ruby in me to shine through as well. My wife and I are a perfect match because she is a Sapphire, so we offer each other balance. My business partner is an Emerald, which is exactly what I need. You’ll see why as we describe each Gem.

Once you identify your own personality type, or Gem, and get comfortable with your own language, you will also spot other gems more quickly. I’m able to do this in the first 10 seconds of meeting someone new, so I know exactly how to analyze and communicate more effectively with each Gem and speak in his/her


language. This is critical for closing sales, teaching new subjects, and setting goals. You will notice that both your personal and working relationships will become less stressful, more productive, and more fulfilling in every way.

I went back into my deep Chinese heritage and found even more interesting traits that play a role in describing each type of personality. Let’s look at these Gems more closely and see how these characteristics all fit together.


The Emerald is a gemstone of the Chinese goddess Quin Yin, representing universal love and inner beauty. This is a very powerful crystal, symbolic of wisdom, and abundance. The ancient Chinese believed that emeralds would provide wisdom and insight, as well as heal both physical and mental ailments. In true Chinese tradition, green is considered one of the three (green, red and yellow) lucky colors. Green, the vibrant color of the Emerald, also symbolizes wealth, hope, harmony, fertility, regeneration, and growth. In Chinese culture, green is also seen as the color of purity.

As far as the actual physical elements of the Emerald, on the scale or hardness, it is considered a nine as compared to that of a diamond which is defined as a

The Emerald


10. The Emerald gem can stand up to everyday wear as does the Emerald Gem Personality, standing up for themselves – strong in their ability to follow through, follow up, and perform tasks to the best of their abilities. Emeralds can teach us to be true to our word; when the Emerald proclaims their truth and is motivated by all the facts, there’s no stopping them from moving forward. They are motivated by the bottom-line.

The Emerald Personality Gem sees the world in black and white. They love and need facts and figures. If you are an Emerald, you might find yourself frequently misunderstood and people may think you’re cold or insensitive, but they couldn’t be further from the truth. Emeralds are very articulate in their speech and are always asking, “Why?” Ultimately, Emeralds are just interested in the bottom line and want to understand it as quickly as possible before they make any decisions; They hate long meetings. Emeralds love systems and organization. Their systems have systems and they can get hung up on perfectly organizing things so much they never actually move forward or get started on a project. Plus, Emeralds are usually the grammar police; they hate typos. They also aren’t happy when people are late. Managers want Emeralds to keep numbers in check. Emeralds talk in rhythm and monotone, and they


don’t like mindless conversation – it is waste of time and time is money. You’ll learn quickly never to waste an Emerald’s time.

As an Emerald, you need to focus on one thing at a time and try to push yourself forward so you can finish the learning stage quickly. An Emerald’s mantra needs to be: “Done is better than perfect.”

Emeralds are great organizers, and we can learn a lot from them regarding taking responsibility, timeliness, and conciseness. They are problem solvers and perfectionists. If you are working with an Emerald, make sure to give them clear steps and all the accurate facts they need to make an informed decision. They are loyal and always willing to help. They love instructions and take inventory of all the parts in an orderly fashion. Their closets will hold clothing that is more than five to 10 years old. They like simple accessories, and they purchase quality items at a good price. They research their cars before they buy them. In their minds, there is a place for everything. When they are home alone, they will complete the items on their task list one by one ensuring everything gets completed in a timely, orderly, and efficient fashion.


To win with an Emerald• You must understand that in order for them to feel

secure, you will need to provide all details and speak to them in a very logical manner; you need to show them confidence in your abilities.

• Show them everything especially any documents and all numbers.

• Make sure you are on time when meeting with an Emerald. If you are late, Emeralds will feel you are wasting their time.

• Be very precise, very exact, and have everything very planned out.

• Focus on making quick decisions and providing them with the most accurate information and results.

• Emeralds will do their own research, and you’ll gain some bonus points if you provide them with all the results they want to see. You’ll surely impress them and win a sale.

Emerald Personality Gem Takeaways• Organized• Perfectionist• Problem Solver• Analyzer• Results Oriented• Sees Things as Black and White• Focused on Bottom-line


Top questions to ask an Emerald in an interview: • Do you consider yourself organized?• What do you need to complete tasks in a timely

manner?• If you are given several tasks at once, do you

complete the one by one, or do you jump around between tasks?

Top ways to make an Emerald feel empowered.• Facts and Figures• Timeliness, responsibility, and conciseness • Clear direction• Confidence in your abilities • Loyalty

Top ways to demotivate an Emerald.• Unclear direction with insufficient information to

complete the task at hand • Tardiness• Disorganization

Top things to consider when dealing with an Emerald client.• Provide all necessary information• Be on time• Articulate yourself well and logically• Be confident in your abilities


Moving onto the Pearl – the actual Pearl gemstone is literally smoother around the edges compared to the other Gems and very similar to the Pearl Personality Gem. Known for their calming effect, the Pearl is said to balance one’s karma, offer protection, and attract wealth and good luck. It symbolizes loyalty, purity, generosity, and integrity. In many ancient Asian cultures, the smooth wholeness, and magic appearance of the pearls in such insignificant life forms as oysters indicated the presence of divinity. Their natural bead-like shape made them easy to use for decoration and yielded lovely results. Its physical trait resembles a

The Pearl


round circle or could be related to that of the number zero in Chinese numerology, which means limitless. Helping others is the Pearl’s number one motivation. Money, competition, and the limelight are not important to the Pearl. They want to contribute to a cause bigger than themselves and are drawn to take action. Many pearls are generously involved with organizations that promote the welfare of others. Pearls hold very strong convictions; they value authenticity and trust. A Pearl will not tolerate fake friendships and will know when they are dealing with an “imitation pearl.” Although imitation pearls look like the part, they do not have the same smoothness as genuine pearls – they lack the luster and shine.

Pearls are very caring and loyal and want to make a difference. They have a purpose. Pearls love people, and they love helping people. Like the sapphire, they are a light in the world, but it’s a more soothing light, not a bright shining spotlight. They just aren’t as loud. They wear comfortable clothing, like earth tones, and not many accessories unless those items hold sentimental value. Their appearance is simple, simple hair, simple clothing; whatever is easy. Their cars are safe and good for the environment. They head for the organic section in the grocery store and eat healthy food. They want to


save the world. When home alone they listen to relaxing music. They enjoy a nice quiet restaurant, are not huge spenders, and they give money to friends and family. They value relationships and still enjoy spending time with some of their high school friends. They are loyal, sensitive, non-demanding, always willing to help, and actually follow through with that help. You can always count on a Pearl.

Thoughtful and patient, the Pearl dislikes conflict and controversy. Pearls love sharing and are very proud of their family and friends; they frequently come up in conversation. Sapphires (we’ll get to them in a minute) who thrive on the joys of meeting new people, Pearls value grounded and rooted relationships. They prefer small intimate settings versus a big social gathering. Pearls are loyal, trustworthy, and love to serve and give of themselves. Due to their nature, sometimes they are overlooked and taken advantage of. If you are a Pearl, you need to be selective about who you choose to help. By placing clear boundaries in your life, you can learn to say “no” without the fear of disappointing others. To avoid burnout, a Pearl must work at putting themselves first every once and awhile. A Pearl’s mantra should be, “It is more loving to say ‘no’ sometimes.”


If you are working with or attempting to close a deal with a Pearl, be as authentic as possible. Pearls can sniff out an imitation in a second and will quickly lose trust. Pearls care less about facts, figures, or money, so appeal to their good nature. Share how you can help them or how you’ve helped others in the past. Pearls need to feel valued for the work they do that normally goes unnoticed. When communicating with a Pearl, approach with a more soft-spoken voice, and tone it down. Don’t come on too strong as that will make them feel uncomfortable. They will also avoid confrontation because to them, it’s just not worth it.


To win with a Pearl• Understand they could care less about facts, figures,

or money.• Appeal to their good-natured side by showing

authenticity and genuineness. Remember, Pearls can always detect an imitation.

• Share how you can help them or how you’ve helped others in the past.

• Pearls need to feel valued for the work they do that normally goes unnoticed.

• Approach with a more soft-spoken voice, and tone it down. Don’t come on too strong. They will feel uncomfortable in a in crowds.

• They will also avoid confrontation because to them, it’s just not worth it.

Pearl Personality Gem Takeaways• Genuine• Authentic• Help Others• Trustworthy• Can be Taken Advantage of• Need to Learn to Say No


Top questions to ask in an interview to identify a Pearl: • What will you contribute to our organization and why

do you want to work here?• Do you work better in small, quiet settings or large,

high-energy settings?• How do you handle confrontation?• What is the most effective way to communicate with

you?

Top ways to make a Pearl feel empowered.• Allowing them to help and contribute • Authentic and trustworthy relationships

Top ways to demotivate and Pearl.• Deceit • Conflict & controversy • Confrontation

Top things to consider when dealing with a Pearl client.• Share your authenticity and genuineness• Appeal to their good-natured side• Approach them with soft-spoken voice• Meet in quiet and intimate settings • Avoid confrontation


The Ruby has forever been held in the highest esteem in Asian countries. Rubies were used to decorate armor and ornament harnesses of noblemen in China. The Rubies red brilliance is the most popular color in Chinese culture symbolizing good luck, joy, beauty, and happiness. In Chinese culture, red also represents celebration and vitality. It is believed that rubies can improve motivation, as well as promote clear visualization and aid in retaining wealth and passion. Chinese businesses are also known to use red in their marketing efforts. Dynamic as always, a Ruby brings out passion and enthusiasm embracing life to the fullest; a Ruby is a true leader.

The Ruby


When observing the actual Gem, it is rare to find a Ruby with fine quality over three carats in size. In Chinese Numerology, the number three is considered a very lucky number and sounds similar to the word for growth, symbolizing life, abundance and birth.

The Ruby Personality Gem is best described as competitive. Rubies don’t like to even play a game if think they can’t win. (If you are a Ruby, you probably take family game night way too seriously.) They love to win and are motivated by challenges. Rubies thrive on being the best at everything and are constantly striving for their next big goal. Rubies want to feel valued for their uniqueness and like to celebrate their accomplishments and thrive on public recognition. Lots of business owners are Rubies because Rubies are blessed with extra confidence in their abilities to be the best and are very likely to take risks; they are true leaders. Rubies can sometimes be too direct and cause hurt feelings. Not confrontational, they are just focused by whatever they are working towards. Rubies are exceptionally susceptible to the comparison trap and will turn their vibrant red brilliance to blue if they feel like someone is outperforming them. As a Ruby, your mantra needs to be, “Comparison is the thief of joy.” Rubies can teach us how to be brave,


to take bigger risks; and to never give up. To avoid burnout, Rubies should narrow their focus to one thing instead of trying to be the best at everything. Rubies can also avoid hurting those they love by working on their communication skills and being more sensitive. If you are working with a Ruby, you can motivate them by listening to their ideas and acting as a sounding board. They need to talk things out. Rubies love big dreamers and believe they can achieve anything they set their sights on. The Ruby is motivated by greatness, growth, and inspiration.

When looking inside their closets, you will only find the best. The best clothing, the most popular brands. They dress to impress. They hairstyles are trendy. Their cars are the best. You will find a Ruby not overly organized or sloppy, they are just busy, busy making money. Shopping is grab and go. When they are home alone, they just keep working. They work so much, they skip meals, and when you have dinner with them, they inhale their meals. They are very determined and ambitious achievers and quick decision makers.


Rubies are often business owners and entrepreneurs because they like to lead. Rubies are proud of their accomplishments and want to tell you about them. They are probably applying for every job but would get better results by narrowing their focus and putting more effort into just a few of the best ones. They work with great speed and diligence because time is money. They have the mentality that says they can only count on themselves. Rubies need help with balance because they can be control freaks in a business. They must learn to sometimes let go and eventually be shown they really need to be part of a team. The easiest way to sell to a Ruby is by saying the words “limited edition.” They want it, so they’ll go after it and get it!

To win with a Ruby• Impress them by being an idea generator• Make yourself available so they can be more

productive• Do not get offended if they hurt your feelings. • A Ruby will say, let me show you how it’s done, so

let them show you! And show you they will with 100 percent effort.

• Let them go first because that’s what they want and how they will excel best.


Ruby Personality Gem Takeaways• Competitive• Leaders• Motivated• Confident• Risk Takers• Need to be More Sensitive• Need to Focus on One Thing at a Time

Top questions to ask in an interview to identify a Ruby if you are looking for these traits on your team.• Would you describe yourself as competitive?• Do you often compare yourself to others and have a

need to be the best at everything?• How likely are you to take risks, and how do you

calculate those risks?• Describe a time when you were in a leadership

position.• What is your style of communication with others?• Do you work well with and trust others?

Top ways to make a Ruby feel empowered.• Challenges• Value and celebrate them for their accomplishments• Winning


Top ways to demotivate and Ruby.• Lack of ideas• Being unavailable • If you are easily offended

Top things to consider when dealing with a Ruby client.• Generate ideas off of each other• Make yourself available so that they can be more

productive• They work fast and diligently • They have a tendency to believe they can only count

on themselves


Within the Chinese Heritage, blue is seen as one of the favorite colors symbolizing healing, trust, long life, and harmony. In parts of Asia, Saturday was the designated day to wear sapphires and dress in blue, because the color and stone indicated wisdom and generous thinking. In Chinese business, the color blue is heavily used in marketing.

Although the physical attributes of the actual Sapphire gem are similar to those of the actual Ruby gem in terms of the hardness of the stone, representing a nine (noted earlier), the only real difference between the

The Sapphire


two is the color. However, when Rubies and Sapphires are compared to each other in the Personality Gems Theory, they are notably different – yet both are motivated by attention and recognition, but for slightly different reasons. While Rubies want to be the best, Sapphires just want to be in the limelight and will work for recognition more than money. Unlike a Ruby, a Sapphire can be found in a rainbow of colors and that’s true for the Personality Gem Sapphire as well. They light up a room with their good vibes and positive energy reflecting colorful rays of beauty.

In the Middle Ages, wearing a sapphire was believed to have suppressed negative thoughts and bring gifts of fulfillment and joy. This belief is not far off, because the Sapphire Personality Gem is primarily motivated by having a good time and being the life of the party. They light up a room with their good vibes and positive energy and want everything to be fun, or they won’t waste their time. Sapphires are positive people, love human interaction, and are social butterflies – seeing the best in everyone. They just want to enjoy life and all the experiences it has to offer. Our Sapphire friends teach us to not take life so seriously and to make time for fun. Sapphires just need to understand that not everyone feels as happy-go-lucky and positive as


they do all the time. Sapphires need to express more sensitivity when other gems share their struggles. A Sapphire’s mantra should be, “Eat that frog!” meaning make sure to do the important and maybe boring tasks first so you are free to enjoy the rest of your time. If you are working with a Sapphire, you should remember to shine the limelight their way! Give them a time to shine and value their positive energy contributions to your group. Try to be positive around them, because Sapphires don’t want to waste time on the negative.Their closets hold fun, bright, and colorful clothing. They go overboard on accessories, love tattoos, and shoes. They are extreme; they are all about standing out. Their cars are fun. They buy more than they intend to when shopping. When they are home alone, they want to listen to loud music and talk on the phone at the same time. They love concerts, activities, and they are usually late. When you ask them a question, they think with their mouths. In a Sapphire’s book, rules are meant to be broken. The Sapphire will still get the job done, do it well, and make a difference but only on their terms. They love helping people. They just need help with organization. Sapphires and Emeralds complement each other well, they just take a different approach. They love recognition and like teamwork.


To win with a Sapphire • Praise their successes and always have a positive

word to say. They truly thrive on recognition and praise, and so will your team if these Gems are treated right.

• Understand that they value relationships, and everyone loves to be around them because they radiate positive energy.

• Know that they cast visions, are great promoters, and great sales people.

• Remember that they are organized as long as it’s fun • When communicating with a Sapphire, approach

them as a fun-loving friend, and they will connect with you in an instance.

• The way to sell to a Sapphire is by using these words, “Trust me, it works.” That’s all they need to hear, and they will be sold.

Sapphire Personality Gem Takeaways• Motivated by a Good Time• Love the Limelight• Positive• Social Butterflies• Thrive on Recognition and Praise• Need to be More Sensitive


Top questions to ask a Sapphire in an interview: • Would you consider yourself a “people person?”• When you find yourself avoiding tasks, what is the

primary reason?

Top ways to make a Sapphire feel empowered.• Show them a good time • Have them work with others • Positivity • Praise

Top ways to demotivate and Sapphire.• Negativity• Minimal human interaction• Boredom

Top things to consider when dealing with a Sapphire client.• They are the life of the party • To connect with them instantly, approach them as a

fun-loving friend


Once you understand your GEM type, you can learn to spot other GEMS quickly. Answer the questions honestly. Not all of these scenarios will apply to you perfectly, because we are all different. So just place a check mark next to the answer that you feel best describes you. Ignore the letters at the end of each option while you are reading through, they are to score your test after you have completed it.

Discover Your Gem Type


SITUATION 1You have received an item that needs to be assembled.

SITUATION 2When giving a gift...

You read ALL the instructions first and take an inventory of all the parts. “D”

You find something really nice, in fact so nice you decide to keep it for yourself. You then go buy them something different. “B”

You throw the instructions off to the side; only look at the pictures. “A”

You purchase a fun gift that tells the story of an inside joke or is just a complete gag gift. “A”

You don’t want to be a burden to anybody else so you assemble it alone, but it may take you longer than others to do so. “C”

You make the gift yourself or purchase something and add your own personal touch. “C”

You first grumble that it hasn’t already been assembled and you put it together really fast. You think the manufacturer made a mistake because now you have left over parts! You toss the parts; they were not needed. “B”

You may buy them a card or if you knew what they want-ed, it was economical, and fit into your budget, you would make the purchase. “D”


SITUATION 3Hotel chains now place a card inside the hotel room that reads “Please save our water supply. If you would like your towels to be washed please place them on the floor.” Your response is:

You definitely follow the instructions and hang your towels after use. You want to do your part to save the environment. “C”

You read the card and analyze how sincere the hotel actually is. You hang up your towels, because you would never leave them on the floor. “D”

You will just throw the towel on the floor by default.You probably didn’t even realize there was a card in your room and you’re in a hurry anyway, so you’re outthe door. “A”

You will say to yourself, “No, I paid a high price for this hotel room and I want the full service, including fresh clean towels.” “B”


SITUATION 4You are out with other people. When ordering from a menu at a restaurant:

You wait to order to see what everyone else orders first to ensure you order something different. That way, you can taste multiple unique things from the menu! “A”

You look at cost to value and ask yourself, “How much do I get for what price? What makes the most sense to buy?” “D”

You usually gravitate to the most expensive item on the menu because you want the best. You typically ask the server, “What is the best thing on your menu?” “B”

If someone else might be picking up the bill, you will choose the least expensive item. You tend to order the healthier option. “C”


SITUATION 5You are at dinner with your friends, the server seems stressed out because the restaurant is packed. When he/she delivers your food, you realize quickly he/she brought you the wrong dish:

Say nothing, it was an honest mistake, and you don’t want to further stress the poor server. “C”

As it is being delivered you say something immediately like, “Ah, I didn’t order this,” and in the back of your mind you think the server is obviously incompetent. “B”

Catch the server’s attention and send it back and say that you would appreciate a discount on your check. “D”

Eat the meal, who knows, it might be better than what you ordered. You may make a comment to the server with no expectations and say something like, “It’s no problem, I’ll eat it anyway.” “A”


SITUATION 6When it comes to rules:

SITUATION 7Pick an occupation that most appeals to you:

You think that everyone else’s rules are stupid. When it comes to the rules you invented, you believe everyone should follow them. “It’s my way or the highway” “B”

You prefer to work directly with people, build relationships, and travel. “A”

You will naturally follow the rules because you don’t want to hurt anybody’s feelings or displease anyone. “C”

You prefer to work with methods, systems, numbers, processes, and routines. “D”

You believe that rules are meant to be broken. “A”

You like what is challenging and makes themost money. “B”

You believe that rules were meant to be followed. “D”

You enjoy helping and serving people and working toward a great cause. “C”


SITUATION 8When it comes to sports:

If you can’t win then you won’t play, because winning is everything! “B”

You love to play team sports! If you don’t win it’s OK because you enjoyed playing the game witheach other. “A”

You don’t exactly see the point in sports, you have a long task list and some research you would ratherbe doing. “D”

If you make me play, I’ll play, but please don’t hurt me and don’t scream at me and I really don’t careif we win. “C”


SITUATION 9When it comes to clothing:

You wear clothes that are comfortable, breathable, non-binding. You also own a lot of old things that have been passed down from generation to generation because you are the family heirloom recipient. And you generally like earth tones. “C”

You are the person who wears something bright, trendy, fun, colorful, what’s hip, what’s hot now. You like funny clothes even with jokes on them. It doesn’t matter if anybody likes it; you like it. “A”

You wear the BEST, the most popular labels, the hottest-looking clothes. You put on the most expensive clothing and you dress to impress. You also wear a lot of black! “B”

You may have items in your closet that are more than 10 years old, still in good working order. And there is no point in replacing them, fashion repeats itself just like history. “D”


SITUATION 10When it comes to shoes:

You purchase quality shoes at a discounted price. Among your shoes, you’ve had many of them for a long time because you wear them until they wear out. “D”

You have a lot of comfortable slip-on shoes, something that is easy to get into and out of and great to wear all day. You probably love Birkenstocks and during the winter you may even wear them with socks. “C”

You have tons of shoes and none of them are boring. They are colorful, be dazzled, extreme, or something that always makes them a topic of conversation. Comfort is not the goal. “A”

You have a selection of top-of-the-line, brand-name shoes. (Several pairs in black) “B”


SITUATION 11When it comes to accessories:

You always have tons of accessories, mixing and matching different bracelets, rings, watches, and earrings (usually inexpensive, or fake). You may even have lots of visible tattoos and piercings. “A”

Your accessories are simple, and you only wear maybe a watch and/or wedding band. It is tasteful. “D”

You are attracted to the best jewelry, the highest quality stones and metals. Basically, you want your jewelry to say I have more money than you (even if I don’t). “B”

You typically don’t wear a lot of jewelry, if you do it is handmade, or heirlooms that have been passed down and hold sentimental value. “C”


SITUATION 12Through your formal educational years:

You never got in trouble. You probably scored high in either math or science. You were neat and organized, everything was in its proper place. Your locker was also neat, organized, and even color coded! “D”

You heard ‘sit down and shut up’ often. You often got in trouble for being loud and tardy. “A”

You were the best at everything – well everything you chose to be the best at, because it’s silly to be the best at something that is not important. “B”

You were a compliant and quiet student who listened to most everything your teachers had to say. You worked diligently so that you wouldn’t disappoint your teachers and/or parents. “C”


SITUATION 13When it comes to your car:

You like a fun car that has really cool colors and the sound system is more expensive than the car itself. And you have a lot of stuff in my trunk that you have no idea what’s in there. You have candy wrappers and fast food wrappers underneath all the seats. If there is license and registration it is crumbled up in a ball somewhere. “A”

You like the best cars! Clean, sparkling, and capable of getting a lot of attention. It has to be a popular high-end brand name and it has to be expensive. It is the best of its class. “B”

You like a car with research behind it; it must be cost effective, get good gas mileage, and have longevity. A car must be clean and organized inside and out. The scheduled maintenance and tune-ups ensure the longevity of the vehicle. Everything must be in good working order. “D”

A car should be safe and good for the environment. Your cars in the past have had bumper stickers on the back and pictures of the kids inside. You always have tissues and wipes just in case. You know all the safety features. “C”


SITUATION 14When driving:

You drive slowly and will let everyone into your lane. You stop for pedestrians and will break for animals in the road. “C”

You drive fast, honk the horn at cars and pedestrians. You tailgate, and you don’t heed the bike lane. “B”

You drive fast, talk/text, run yellow lights. Music is very loud. You didn’t even know there were pedestrians waiting to cross. “A”

You tend to obey the traffic signs and law. On the highway you may set your cruise control to the exact speed limit. It is illogical and insensible to pay for a traffic citation. “D”


SITUATION 15When packing to go out of town:

All of your clothes are thrown in unfolded with shoes on top of the clothes or in with the clothes. Your shampoos and toiletries are also thrown in with everything. “A”

You have one complete outfit for each day picked out in advance. All of your toiletries are in separate compartments. Everything is perfectly folded. “D”

You bring more clothes than what you need, and you pack at the last minute because you are so busy. However, you do keep your toiletries separate and shoes separate. Your bag is not so organized, but you know what will look good and better than everybody else when you arrive. “B”

You bring very few cosmetics. You don’t have a bag that’s too heavy because “somebody else may have to lift this.” You always have a first-aid kit just in case somebody else needs a bandage. You also pack snacks! “C”


SITUATION 16When it comes to dating:

You are on time. You dressed appropriately for whatever the activity may be. “D”

You most likely go to a concert or out dancing, something that is active and fun! And you WILL be late because you changed your clothes 10 times because you didn’t know what you wanted to wear. “A”

You would go to an expensive restaurant. “B”

You enjoy a nice quiet restaurant that is not too expensive and has an organic flare to it. “C”

SITUATION 17When you are surrounded by children:

You are multi-tasking, holding a conversation as well as texting and emailing others at the same time. “B”

Find most kids to be noisy and rambunctious and difficult to control. “D”

Will get out and play with the kids for hours! “A”

Suggest a nice quiet activity (like reading) and just enjoy spending time with them. “C”


SITUATION 18When it comes to money:

SITUATION 19When it comes to setting goals:

Impulse buyer, you don’t know where half of your money ends up. “A”

Set dozens of lofty goals, you are a goal-setter and a go-getter. You tend to overfill your plate and will avoid failure at all cost. “B”

Splurges on expensive items, you tend to purchase items that are the best. “B”

Assess first and establish practical goals. “D”

Not a huge spender, but you lend or give friends and family money and you may go without because of it. “C”

Volunteer to help other people fulfill their goals, you naturally find a need and fill it! “C”

You know where every dime of your money ends up. You never impulse buy; every purchase is thought out thoroughly. “D”

Don’t set big goals, unless it is to have a good time. You love to start things, but rarely finish them. “A”


SITUATION 20When it comes to solving problems:

SITUATION 21An argument breaks out, you are the one who:

You are a verbal processor, you have to talk out your problems with someone. “A”

Probably started it (but you would never admit that).“B”

You come up with several scenarios, map each solution out and decide what the most efficient course of action would be. “D”

Will quiet down and stay out of it. “C”

Fix it fast; you don’t have time to deal with problems. But you know your solution is the best possible answer. “B”

Try to make light of it and attempt to change the subject. “A”

Become overwhelmed, seek out others for help. You don’t want to disappoint anybody. “C”

Have a valid argument and lay it out, even if it’s harsh. “D”


SITUATION 22If it’s a big decision:

Make quick decisions and often change them just as quickly. “A”

Never like making a decision, and quickly become stressed out. Especially if the decision could hurt people’s feelings. “C”

Consider all of the options and make the most logical choice. “D”

Make quick decisions. You aren’t afraid to make a tough decision and you disregard any obstacles in the way. “B”


SITUATION 23If there was a threat of a natural disaster in your area:

You are too busy to even think about the disaster. Why waste time concerning yourself with something that may never happen? If it actually did come to your area, you would quickly run out and grab supplies at the last minute. “B”

You already have your emergency kit ready and have had it ready to go for years with enough food and fresh water to last your family several months. “D”

You have an emergency kit with a lot of excess food in case other people didn’t prepare; you also have extra flashlights and lots of bandages for everybody else. “C”

When you hear about the possibility, you run to the store and stock up on overly processed foods such as chips, donuts, beer, soda, and crackers. And make sure to grab a deck of cards. “A”


SITUATION 24Spring cleaning! You open your garage door:

There are boxes full of old knickknacks that have been there for years. You can’t bring yourself to throw them out. You know that others are in need, so you find some older clothes and furniture to donate. “C”

Everything is already organized, pushed to one side, and stacked perfectly. However, you take the time to implement a new color-coded labeling system on all the boxes. Red is for Christmas decorations, etc. “D”

Everything is everywhere, you can barely open the garage door; it is a disaster. Why clean it? You still always find what you need. “A”

Your garage is packed full of “stuff” and you are too busy to clean and organize it. You do a quick clean and shove boxes to one side so you can fit your new car in the garage. You may have thrown away some important family items, but who hangs on to stuff anyway? “B”


SITUATION 25You open your closet doors:

There is a place for everything. Your closet is organized with the hangers in the same direction and your clothes hang neatly from light to dark. “D”

A majority of the hangers are empty, most of your clothes are on the floor in your room. You are lucky if you find two socks that match. “A”

Not overly organized or sloppy, you are just too busy to organize it. But your clothes are hanging. “B”

Your closet is packed with hand me downs, a lot of neutral tones, and comfortable organic materials because you can’t throw anything out! “C”


SITUATION 26You are loading the dishwasher:

Load it full of food still encrusted on all the dishes, you don’t get to unloading it until the sink is full again of dirty dishes. You often ruin hand-wash only dishes and melt plastic ware by placing them in the high heat rack. “A”

Load it with crusty dishes, you don’t want to wait for it to be full to run it, so you start the dishwasher when it is half-full most of the time. “B”

Load the dishwasher with pre-rinsed and scraped dishes, in an orderly manner with all of the silverware matched up in separate, designated areas. “D”

Because conserving water and energy is important to you, you don’t run the dishwasher until it is totally full, so you don’t have to run it that often. “C”


SITUATION 27Shopping at the grocery store:

SITUATION 28Friendships:

Grab and go, the idea is to get out of the store as quickly as possible. “B”

Have lots of friends; people love being around you! And you are constantly making new friends! You value relationships and keep in touch with people you have known for a very long time. “A”

Spend entirely too long in the grocery store, buy more than you intended and totally forget to buy the key items you originally went in for. “A”

You have a huge heart for your friends, and also maintain many long-term relationships. You are everyone’s best friend, but often your kindness gets taken advantage of. “C”

Go straight for the organic section. “C”

You attempt to change people, because they tend to let you down. You have a few close friends, but it is hard to earn your trust. “D”

Have a list, don’t buy anything that is not on the list, and shop the sales and look for discounts. “D”

Everybody knows who you are, you make sure of that. Your closest friends are probably driven and ambitious like yourself (but not more than you). “B”


SITUATION 29When you are in a room full of people:

You will talk to every single person in the room, and comfortably. “A”

You size up everyone in the room, and immediately identify any competition. “B”

You find one person and connect really well, spending the whole night in a thoughtful conversation with them. “C”

You gravitate away from the main mass of people, sit back, and observe. “D”


SITUATION 30When talking on the phone:

You are aware of how much time you are dedicating to the call, being sure to ask all questions up front and end the conversation after all important information has been relayed. No reason to linger. “D”

Even if it is the cable guy, you talk for at least twenty minutes discussing your favorite TV shows and what you had for lunch. “A”

You don’t talk a lot, you mostly listen to the other person. You never end the conversation, you are available to them for as long as they need and answer all questions fully. “C”

You have a purpose for the conversation and will stay on the phone long enough to make sure that purpose was accomplished. You will keep talking until the other person fully understands. The conversation ends with an action item. “B”


SITUATION 31Public Speaking:

You have everything written down and explain or present the information in a step-by-step fashion and tend to use a larger vocabulary. “D”

You avoid public speaking as much as possible. When forced you keep it short (if not slightly rushed sounding) and tend to be more soft-spoken. “C”

You probably should have made note cards but forgot. You are a very animated speaker, using your hands and swaying or walking around while you talk. It may not be the most organized and maybe you unintentionally leave out a few things but in general, you are always enthusiastic about the topic. “A”

You are a very confident public speaker and aren’t afraid to be the first to present an idea. “B”


SITUATION 32In conversation with someone one-on-one:

You don’t talk loudly; you’re reserved. You tend to be the first to listen and the last to speak. “C”

You are pretty loud or animated (or both) when you get to talking to someone. “A”

You tend to talk in a rhythm, more monotone. You are not overly loud or soft-spoken. You like to ask questions in order to clarify. “D”

You tend to dominate the conversation. You are a direct communicator, and you emphasize what you think is BEST a lot. You’re opinionated and don’t like it if people disagree. “B”


SITUATION 33When visiting the zoo:

You make a beeline for the birds of prey and wildcat exhibits. In general, see what you want and then leave. “B”

You stop by every exhibit feeling sad for all the caged animals; you donate at every opportunity. “C”

You, as always, have the day planned out, and stop by each exhibit and catch every animal show in order of the map. You also pack snacks and water and don’t buy anything from inside the park; it is all overpriced. “D”

You don’t even look at the map, you bounce around the park to each exhibit sign as you see them. You make sure to buy the elephant swirly straw and some cotton candy. “A”


SITUATION 34Handshake:

SITUATION 35Keeping track of time:

You tend to offer a loose relaxed handshake and often use both hands to shake. “C”

Every clock in your house is set to the same time, down to the second. You are always on time. You are never late. “D”

You offer a firm quick handshake. “D”

You are so busy it is hard to keep track of time. You usually sacrifice eating and sleeping times toget things done. “B”

You love an enthusiastic shake and tend to not let go, or you bypass the hand and offer a hug. “A”

You try to be everywhere early; you don’t want to inconvenience anyone. However, it doesn’t alwayswork out. “C”

You have a strong solid grip when you shake hands; you control when it ends. “B”

If you do care about being on time, you set your watch 10-30 minutes ahead to help give you extra time, and still often find yourself late. You lose track of it quickly. “A”


SITUATION 36When home alone:

SITUATION 37How you view people:

Pull out your home task list and begin completing things that need to get done, one by one. “D”

You find most people incompetent. “D”

Pull out your laptop and continue working. “B”

You see the good in people. “A”

Put on the TV, music, and call someone, all at the same time. “A”

You try to show them up, whoever it is. “B”

Put on some relaxing music and sit down to rest for a bit, and maybe enjoy a cup of tea outside. “C”

You do see the good in people and will give them multiple chances – even if they have hurt you. “C”


SITUATION 38When at the doctor’s office:

You got there on time and you are frustrated if you are made to wait longer than a few minutes past your appointment time. “D”

You got there early and will wait patiently to see the doctor if he is running late. You understand some emergency may have come up that requires thedoctor’s time. “C”

You showed up late and just hope they didn’t cancel your appointment. You get out your phone and start texting or make a call. You may even play a game onyour phone. “A”

Chances are you were a couple minutes late but act as if you were on time. If made to wait more than a reasonable amount of time, you confront the receptionist. If the doctor can’t make time for you, you are not going to sit around all day – she/he should just let you in or reschedule the appointment for a day when the doctor is less busy. “B”


SITUATION 39Hair:

SITUATION 40Of these four choices, which option motivates you the most?

Your hair is always trendy, professional, and you paid a lot of money to maintain it (even if you are a guy). “B”

Serving others. “C”

You love experimenting with funky colors, dreadlocks, a perm! Anything! “A”

Challenge and/or Money. “B”

You don’t want to damage your hair with harmful chemicals or processing. Whatever is easy. You don’t pay attention much to styling. “C”

Fun! “A”

You tend to pick a hairstyle that does not require a lot of time to maintain it. You may have been going to the same barber/hair stylist for 20 years, and you rarely change your hair style. “D”

Facts and figures. “D”

A

SAPPHIRE

B

BASED ON YOUR ANSWERS,YOUR SCORES ARE:

RUBY

C

PEARL

D

EMERALD

Congratulations!

Everyone has a primary and a secondary GEM! If the highest total number of answers corresponds to the letter D, and the second highest number of answers corresponds to the letter B, you are an Emerald (Primary) and Ruby (Secondary).

Keep in mind that there are NO RIGHT ANSWERS or ‘GOOD’ GEMS™. Each GEM is excellent in its own right, with strengths and advantages that need to be recognized and honored to maximize communication!


Once you identify your own personality type, or GEM, and get comfortable with your own language, you will also spot other GEMS quickly. Being able to identify yourself and others will allow you to communicate more effectively and speak to others in their language. You will notice that both your personal and working relationships will become less stressful, more productive, and more fulfilling in every way.

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The Four Gems - s3-us-west-1.amazonaws.comLok+-+Gem+Theory+.pdf · ROCK OLID ANAGEMENT RATEGIES 3 Polishing Your Approach to oworkers and lients For ore Profit Identify Your Gem We