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The Future for Nursing Documentation in High-Reliability Systems Jettie Eddleman, BSN, RN

The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

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Page 1: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

The Future for Nursing Documentation in High-Reliability

Systems

Jettie Eddleman, BSN, RN

Page 2: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

The Future for Nursing Documentation in High-Reliability Systems

the right care

at the right time,

every time

Page 3: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

What is drivinghealth care systems change?

• Etiology of medical errors• Breakthrough technologies • Regulations and Policy

Page 4: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

To Err is Human- IOM 1999• Life or death documentation• Medical errors and their consequence• Just Culture and systems thinking• Culture of Safety• Patient Safety Act of 2005

Page 5: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Comprehensive Addiction and Recovery Act (CARA) 2016

• This act authorized many harm-reduction strategies, including increased access to the overdose reversal drug naloxone, for the opioid crisis, but didn't provide any federal funding for implementation

• The Cures Act designated 1 billion over 2 years to fight the opioid epidemic

• Example of systems with standardized treatment and documentation

Page 6: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

21st Century Cures Act 2016• Cures Act: 3 Section 4003 of the Cures Act

provides that interoperability includes: • enables secure exchange and use of electronic

health information without special effort on the part of the user;

• allows for complete access, exchange, and use of all electronically accessible health information for authorized use;

• defines and set fines for information blocking.• 6.3 Billion in funding, mostly for NIH

Page 7: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

2018 TEFCA• Trusted Exchange Framework and Common

Agreement (TEFCA)• On-ramp for Health Information Exchange

(HIE) to enable providers, hospitals and other healthcare stakeholders to join any health information network (HIN) and then to automatically connect and participate in nationwide health information exchange.

Page 8: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Interoperability The 21st Century Cures Act 2016–defined interoperability –prohibited information blocking–$1 million per blocking violation

Page 9: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Information Blocking

• Information blocking is defined as a practice that interferes with or prevents access to electronic health information, that is, information about a patient's medical history or treatment.

Page 10: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Documentation Challenges

• Work environments- change management, variation• Information systems deficiencies• Complex years of transitioning from

paper-based to certified electronichealth record technology (CEHRT)

Page 11: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Work environments• The workforce of the future will likely look

different from the workforce we are preparing today. Best-practice culture and themes of:– Information sharing– practicing at top of license, – optimizing teams – Team STEPPS Strategies &

Tools to Enhance Performance and Patient Safety– provider experience satisfaction- joy at work– Interprofessional education

Page 12: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Work environments• Addressing shortages in nursing and primary

care and other settings pose many new opportunities and challenges.

• How well education and practice will work together toward a common understanding, and how to plan for shaping health care and demonstrating value to patients and health care organizations is already beginning to be demonstrated and experienced

Page 13: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Value of High-Reliability Systems?

• Safety and quality outcomes• Economics

Page 14: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Agency for Healthcare Research and Quality (AHRQ)

• High-reliability organizations are organizations that operate in complex, high-hazard domains for extended periods without serious accidents or catastrophic failures.• High-functioning teams

Page 15: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Safety and Quality • Report Incidents, Near Misses and Unsafe

Conditions• National Benchmarking • PSOs and the Patient Safety Act of 2005• Just Culture• Safety Culture Nursing Peer Review• Team STEPPS Strategies & Tools to

Enhance Performance and Patient Safety

Page 16: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Economics and Business Case

•What’s in it for we?

Page 17: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Inter-professional Teamwork

• Inter-Professional Education (IPE) systems • (see new IPE map)https://nexusipe.org/informing/about-ipe

• Effective teams, effective nursing documentation

Page 18: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Documentation Opportunities

• Excellence• Transparency • Interoperability

Page 19: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Future Empowered Nurse

• Structural empowerment• Professional empowerment• Joy factor

Page 20: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Q&A•Questions? •Welcome for discussion

Page 21: The Future for Nursing Documentation in High-Reliability ...€¦ · To Err is Human-IOM 1999 •Life ordeathdocumentation •Medical errors and their consequence •Just Culture

Thank you nurses for all you do and will do!

[email protected]