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The Future of Business Travel
Ron CerkoSVP – Franchise Development and
ServicesTravel Leaders Franchise Group
The Future of Business Travel
Macro Trends Impacting Business
POPULATION growth increases URBANIZATION which is requiring
greater focus on SUSTAINABILITY that supports INNOVATION that benefits all
Sustainability
Hildebrands Chocolate Co. (1900)
Washington Post (1910)
And do you think it is necessary to hitch a wireless telephone to a tall steel tower to get results? Not at all. Mr. Pickerill uses an umbrella. Mr. Pickerill says if you are at all superstitious about raising an umbrella in the house -- for the wireless telephone can be used anywhere within a radius of several hundred miles outdoors or in -- you can hitch the telephone to a typewriter or an iron bed or the metal frame of a sewing machine or the coal scuttle or the radiator or the kitchen stove or the gas fixture - he doesn't care - and call up your own true love.
Popular Science (1939)
2001: Space Odyssey – Stanley Kubrick (1968)
Sleeper - Woody Allen (1972)
So just how far away are we?
What will a typical business trip feel like in the future?
Making Travel Plans
Getting to the Airport / Train Station
Airport Security
Boarding
Your Transportation
In-Flight Entertainment
Transfer to the Hotel
Checking In (or Not)
Room Key
Room Service
Getting Around
Paying
Expense
Enjoy Your Trip….
So where does the “TMC of the Future” plug in?
- Technology Integrator- Program Implementation &
Monitoring - Service Disruption Manager- Mobile App Publisher- Spend Consultant
We don’t exactly know….
but we are working hard to ensure that our Associates
continue to play a vital role in the business travel value chain.
What we are doing
46
• Business Travel Expert Community
• Client Performance Benchmarking
• Sales & Customer Success Training
• Digital Newsletters• RFP Support – Client Bids• Sales Presentations• RFP Support – Client Hotel
Rates• business.travelleaders.com
Dedicated content focused on Business Travel
Validation of our local sales efforts
Travel Management Company profile and match tool
Business.travelleaders.com
Travel Management Company search tool
Customer Verticals
Technology • Booking Tools• Reporting Suite• Portal
Solutions• Security• Sourcing• Global
Business.travelleaders.com
Thank You!
Ron CerkoSVP – Franchise Development
[email protected](763) 744 - 3747
Roger BlockPresident
[email protected](763) 744 - 3788