The Future of HRGreater Reading Chamber of Commerce and Industry

Annual Human Resources Summit

November 6, 2015

John Rice

Carpenter Technology Corporation

FuturePast

Schild − Change next Exit

CHANGENEXT EXIT

EXIT 1A

The Global Consortium to Reimagine HR, Employment Alternatives, Talent, and the Enterprise

Re-vision the role & practice of human resources given evolving business, social and work trends.

Articulate what our profession will need to do & be to create organizations that experience a sustainable

pattern of success and employee fulfillment ten years from now

Five Forces of Change

Exponential

Pattern of

Technology

Change

Human and

Machine

Collaboration

Social & Organizational

Reconfiguration

A Truly

Connected

World

An All Inclusive,

Truly Global

Talent Market

• Disruption

• Adoption

• Flexible, distributed, transient

• Loss and obsolescence

Exponential Pattern

of Technology

Change

• Power balanced

• Relationships project

based

• Join and engage

around purpose

• Part-time, freelance,

outsourced,

crowdsourced

Social &

Organizational

Reconfiguration

• Mobile and cloud means work

anywhere

• Acceleration of ideas,

development, strategy

• Systems support distributed

workforce

• Short cycles

A Truly

Connected

World

• New corporate and social

policies

• Mature talent, talent

majorities change

• Segment and direct work to

best talent

• Lead and engage in order to

address cultural preferences

An All Inclusive,

Truly Global Talent

Market

• Analytics, algorithms,

automation

• Mundane tasks

• Big data enables human to

machine migration

• External partnerships

Human and

Machine

Collaboration

What is the impact of the Five Forces?

• Reduced barriers to entry• Shorter strategy lifecycles• Broad availability of

information• Technology performing work• Power shift from producers to

consumers• Dramatic cost reduction in

communications• Democratization of everything

It will change the nature of work

This is a

sample

text.

This is a

sample

text.

This is a

sample

text.

This is a

sample

text.

This is a

sample

text.

This is a

sample text.

Freelance Loose Hierarchies

Everyone and everything connected

Decentralization

Outsourcing

Job creation with job loss

And the nature of workers and organizations will changeD

em

ocra

tiza

tio

n o

f W

ork

Technological Empowerment

As businesses define

their value differently,

Human Resources must

define our value

differently.

Different

roles?

Different

skills?New

Charter?Necessary

at all?

Different

knowledge?

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Future Capabilities

Attract

Trend Forecasting

&Change

Leadership

PerformanceEngineering

Service Delivery &Contracting

TalentSourcing &Community

Building

Culture &Community

ActivismEngage

Plan Align

Organizational ENGINEER

• Expert in new ways of working

• Facilitator of virtual team effectiveness

• Developer of all types of leadership

• Expert at talent transitions

Virtual CultureARCHITECT

• Culture advocate and brand builder

• Connector of employee purpose to company purpose

Global TalentSCOUT, CONVENER and COACH

• Talent scout and talent matcher

• Talent developer

• Talent platform manager

• Talent contract manager

• Life coach

Data, Talent and TechnologyINTEGRATOR

• Forecaster of skills, driven by technology

• Effective adoption of productivity technology

• Talent data & analytics modeler, as well as decision-making

Social Policy and CommunityACTIVIST

• Talent and community engager

• Corporate social responsibility leader

SuccessAhead