Georgia Spring Technology Summit May 5, 2014

Presented by:

David Behen DTMB Director and State Chief Information Officer

The Future of IT

Top Mobile Trends for 2014 1. Beacons 2. 3D printers 3. Wearable technology

• Google Glass 4. Smart TVs 5. Interconnected smart devices 6. Peer-to-peer networking 7. Curved flexible full-color displays on mobile devices 8. Drones 9. Mobile payments

2 Source: Detroit Labs

Michigan’s IT Strategy 2011 • Study/planning o Became customer-centric focused

‒ ICT Assessment – people, process, technology review • Developed a comprehensive ICT Roadmap

2012 • Funding – $47M o Ongoing IT funding to replace legacy systems o 4 transformational change projects o Cyber Initiative: Cyber Range

2013 and beyond • Implementing the plan

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Customer Centric Government • Goal: customer service excellence

• Our philosophy: people, process, technology

— UIA

— Secretary of State

• Times have changed

— Taking service to customers

• State agencies/employees

— 18 agency partners

— Approximately 47,000 employees

• 10 million citizens

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Portfolio Management • What we’ve done:

— Developed Enterprise Portfolio Management Office Strategic Plan

— Implemented Enterprise Professional Project Manager Tool with a user base of 1,700+

— Able to generate total resource capacity, demand and actuals

• Where we’re going:

— Developing an investment management life cycle

o Reinventing the call-for-projects process to ensure agency planning aligns with enterprise IT Roadmap

— Building a high-performance workforce

— Standardizing processes and reporting across project management offices

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Data Management and Governance = Customer Service • Brings government to the people

‒ One-stop shopping for government services

• Reduces unnecessary duplication

• Ensures data privacy

• Reduces fraud

• Generates return on investment

• Facilitates problem solving across

the enterprise

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A Mobility Transformation • In 2013 mobile phones overtook PCs as the most

common web access device worldwide.

• Mobile data traffic will increase eleven fold over the next 4 years.

• By 2017 81 percent of enterprise-managed devices will be mobile.

• There will be nearly 177 million wearable devices by 2018, compared with 22 million in 2013.

• By 2015 over 80 percent of the handsets sold in mature markets will be smartphones.

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Taking Michigan Mobile … • Mobility strategy framework and roadmap

— Next Gen infrastructure and network

— Citizens and customers

— Mobile workers

— Mobile device management

— BYOD

— Mobile devices and Internet of Things

— Public/private partners

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Working Together • Code Michigan approach for application sourcing

— Next event coming in September

• Local government collaboration

• Procurement process streamlined

• Cost of government reduced

— Taxpayer dollars saved

Cybersecurity – the Threat is Real

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Michigan Government Metrics – 2013

• 251.1 million blocked spam emails • 2.5 million web browser based attacks* • 179.5 million http based attacks* • 79.5 million network scans • 5.2 million intrusion prevention blocks* * Included in total daily cyber attacks blocked.

520,000 cyber attacks blocked in Michigan state government DAILY!

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It’s an Exciting Time in IT

Questions?

Thank You!

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