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The Future of Technical Services:
Current Trends & New Skills in Technical Services
Part 2
May 18, 2016
Elyssa M. Gould Electronic Acquisitions & Serials Librarian
University of Michigan Law Library &
Erin E. Boyd Technical Services Supervisor Irving (Texas) Public Library
CURRENT TRENDS &
NEW SKILLS IN
TECHNICAL SERVICES
Elyssa M. Gould
Electronic Acquisitions & Serials Librarian
University of Michigan Law Library
May 18, 2016
Hosted by ALCTS, Association for Library Collections & Technical Services
Technical Services, Today and Yesterday ALCTS Groups, as of 2016
• Access to Continuing Resources
• Acquisitions Managers and Vendors
• Administration of Collection Management
• Authority Control
• Book and Paper
• Cartographic Resources Cataloging
• Catalog Form and Function
• Catalog Management
• Cataloging and Classification Research
• Cataloging Norms
• Chief Collection Development Officers of Large Research Libraries
• Collection Development Issues for the Practitioner
• Collection Development Librarians of Academic Libraries
• Collection Evaluation & Assessment
• Collection Management & Electronic Resources
• Collection Management and Development in Public Libraries
• College & Research Libraries
• Competencies and Education for a Career in Cataloging
• Copy Cataloging
• Creative Ideas in Technical Services
• Digital Conversion
• Digital Preservation
• Electronic Resources
• Electronic Resources Management
• Faceted Subject Access
• FRBR
• Heads of Cataloging Departments
• Linked Library Data
• MARC Formats Transition
• Metadata
• New Members
• Newspaper
• Out of Print
• Preservation Administration
• Preservation Metadata
• Promoting Preservation
• Public Libraries Technical Services
• Publisher-Vendor-Library Relations
• Role of the Professional Librarian in TS
• Scholarly Communication
• TS Directors of Large Research Libraries
• TS Managers in Academic Libraries
• TS Workflow Efficiency
ALCTS Groups, as of 2005-2006
• Acquisitions Managers and Vendors
• Authority Control in the Online Environment
• Automated Acquisitions/In-Process Control Systems
• Binding Automation
• Catalog Form & Function
• Catalog Management
• Cataloging and Classification Research
• Cataloging Norms
• Chief Collection Development Officers of Large Research Libraries
• Collection Development Issues for the Practitioner
• Collection Development Librarians of Academic Libraries
• Collection Management and Development in Public Libraries
• Cooperative Preservation Programs
• Copy Cataloging
• Creative Ideas in Technical Services
• Electronic Resources
• Gifts and Exchange
• Heads of Cataloging Departments
• Intellectual Access to Preservation Data
• Journal Costs in Libraries
• Library Binding
• MARC Formats
• Micropublishers
• Networked Resources & Metadata
• Newspaper
• Out of Print
• PARS
• Physical Quality and Treatment of Library Materials
• Pre-Order and Pre-Catalog Searching
• Preservation Administration
• Preservation Instruction, Education and Outreach
• Preservation Issues in Small to Midsized Libraries
• Publisher/Vendor Library Relations
• RDA Update Task Force
• Recording and Photographic Media
• Reformatting
• Research Libraries
• Role of the Professional in Academic Research TS Departments
• Scholarly Communications
• TS Administrators of Medium-Sized Research Libraries
• TS Directors of Large Research Libraries
• TS in Public Libraries
• TS Workstations
Learning from the past
• Examples:
• AACR and MARC in the 1960s
• Online catalogs in the 1980s
• Moving from firm orders to purchasing packages in the 1990s
• Purchasing mostly online-only content in the 2000s
• Larger metadata creation roles (e.g. digital preservation and
curation) in the 2010s
• Technical services = change makers
• Expanding definition of technical services
How to succeed in the future
• Broadening skills
and technical abilities
• Attitudes to help us
gain those skills
Skills Attitudes
Success
How to determine the technical skills
needed for the future
• Watch job postings
• Research studies done about job postings
• Study the needs of our own institutions
Some of the skills needed, as of 2016
How to determine the technical skills
needed for the future
• Watch job postings
• Research studies done about job postings
• Study the needs of our own institutions
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual education
and learning
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Attitudes and non-technical skills needed
for the future
Successful
future for
technical
services
Creativity
Initiative
Collaboration
Communication
Time
management
Continual learning
and education
Continue the conversation
• Talk with each other
• Written and spoken scholarship
• Listen to each other
• Teach the future of technical services
Connecting the dots
•Creativity
•Collaboration
•Initiative
•Communication
•Time management
•Continual learning
and education
Technical
skills
•Assess the field
•Watch job postings
•Read research
studies
•Assess your
institution
Successful
future of
technical
services
Attitudes and non-
technical skills
Suggested reading list for technical skills
needed for catalog librarians • DeZelar-Tiedman, C. (2004). Crashing the party: Catalogers as digital librarians. OCLC
Systems & Services: International Digital Library Perspectives, 20(4), 145–147.
• Eden, B. (2003). Report of the ALCTS Heads of Cataloging Departments Discussion Group, American Library Association Midwinter Conference, Philadelphia, January 2003. Technical Services Quarterly, 21(2), 76–79.
• Gibson, S. (2016). Creating solutions instead of solving problems: Emerging roles for technical services departments. Technical Services Quarterly, 33(2), 145-153.
• Hall-Ellis, S.D. (2015). Metadata competencies for entry-level positions: What employers expect as reflected in position descriptions, 2000–2013, Journal of Library Metadata, 15(2), 102-134. http://dx.doi.org/10.1080/19386389.2015.1050317
• Hsieh-Yee, I. (2002). Cataloging and metadata education: A proposal for preparing cataloging professionals of the 21st century: Final report. Report submitted to the ALCTS/ALISE Task Force in response to Action Item 5.1 of the “Bibliographic Control of Web Resources: A Library of Congress Action Plan.” Retrieved from http://www.loc.gov/catdir/bibcontrol/CatalogingandMetadataEducation.pdf
• Lopatin, L. (2006). Library digitization projects, issues and guidelines: A survey of the literature. Library Hi Tech, 24(2), 273–289.
• Park, J., & Lu, C. (2009). Metadata professionals: Roles and competencies as reflected in job announcements, 2003–2006. Cataloging & Classification Quarterly, 47(2),145–160.
• Park, J., Lu, C., & Marion, L. (2009). Cataloging professionals in the digital environment: A content analysis of job descriptions. Journal of the American Society for Information Science and Technology, 60(4), 844–857.
Elyssa M. Gould
Electronic Acquisitions & Serials Librarian
University of Michigan Law Library
CURRENT TRENDS & NEW
SKILLS
IN TECHNICAL SERVICES
ERIN E. BOYD TECHNICAL SERVICES SUPERVISOR | IRVING (TX)
PUBLIC L IBRARY
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
COMMUNICATION & COLLABORATION
Develop relationships with colleagues
Articulate needs
Problem-solving
Sharing talents
Achieve more as a team
Communication is essential for collaboration!
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
WHAT IS ADVOCACY?
“public support for or recommendation
of a particular cause or policy.”
Merriam-Webster, ©2015.
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
WHAT DOES ADVOCACY MEAN TO TS?
“supporting, recommending, or educating others about
the various aspects of technical services work
and how they impact the success of
other library operations.”
Rethinking Library Technical Services, p. 127, ©2015.
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
WHY IS IT IMPORTANT TO TECHNICAL SERVICES?
Indirect impact on our user community
Our statistical reports may not yield the same impact
as reference statistics
Specialized processes may not seem as clear to those
outside Technical Services
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
HOW DO I GET STARTED?
Determine what advocacy means to you and your profession
Determine where you should concentrate your efforts
Develop an elevator or parking lot speech
ALCTS Advocacy: http://www.ala.org/alcts/about/advocacy
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
WAYS TO ADVOCATE Serve on a public services committee
Volunteer to work a public service desk
Participate in cross-training initiatives
Active involvement in professional organizations
Promote the need for technical services education to SLIS programs
Develop partnerships with vendors
National Library Legislative Day events
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS
AND TECHNICAL SERVICES
WAYS TO ENGAGE OUR COMMUNITIES
Collaboration
Communication
Cooperation
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
ADDITIONAL RESOURCES
ALA OFFICE FOR LIBRARY ADVOCACY (OLA): http://www.ala.org/offices/ola
ALA ADVOCACY, ISSUES: http://www.ala.org/advocacy/
ADVOCACY UNIVERSITY: http://www.ala.org/advocacy/advocacy-university
FRONTLINE ADVOCACY TOOLKIT: http://www.ala.org/advocacy/advleg/advocacyuniversity/frontline_advocacy
ALCTS: ADVOCACY FOR TECHNICAL SERVICES IN LIBRARIES: http://www.ala.org/alcts/about/advocacy
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
Erin E. Boyd Technical Services Supervisor
Irving (TX) Public Library [email protected]
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
Rethinking Library Technical Services: Thoughts and
Observations
Mary Beth Weber Head, Central Technical Services
Rutgers University Libraries May 18, 2016
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
Change is Inevitable
• Opportunity
• Negotiation
• Collaboration
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
Changing Roles and Needs
• Our work is becoming more sophisticated
• “Traditional” processes may no longer exist
• Defining technical services
• The Open Source factor
HOSTED BY ALCTS, ASSOCIATION FOR LIBRARY COLLECTIONS AND TECHNICAL SERVICES
Upcoming ALCTS CE Opportunities http://www.ala.org/alcts/confevents
Webinars: • June 7 & 8 We Can Do It, You Can Too! Metadata Automation for Everyone - Virtual Preconference Web Courses: • Acquisitions • Cataloging • Collection Assessment • Collection Development and Management • Electronic Resource Acquisitions • Preservation E-Forums: • Being Scheduled
