The Future of Universitiesand the

University of the Future

Executive Briefing at IBM Palisades, N.Y. July 24, 2000

Led by David G. Brown, Vice President and Dean (ICCEL)Wake Forest University

Personal Objective This Morning

To Get Each of You to Change Your Personal Behavior Tomorrow & Next Week (maybe even longer) because of an insight that you have reached for yourself as a consequence of spending the 60 minutes here. [Not Elegant: Only Important]

Schedule for this Session

• Where Wake Forest is Today

• What’s just over the horizon for Wake Forest

• Factors to consider when setting the plan for the next 5-10 years (participatory)

There will be Universities in the Future!

Universities Adapt!

67/74 oldest institutions are universities!

Working Premise

• Overall demand for education will expand!

• Universities will continue to be a major provider

• The “University Role” will change!

8 BASIC MODELS OFUBIQUITOUS COMPUTING

(Ordered by total cost, starting with the most expensive)

• All + Powerful + Laptops + Annual Refresh UMC• Refresh Less Frequently WFU WVWC Acadia

NMU• Substitute Desktop Computers USAFA• Provide One Computer Per Two Beds Chatham• Specify Threshold Level SSU UNC• Substitute Network Computers• Provide Public Station Computers BC• Teach with Explicit Assumption of Access

• 3700 undergraduates• 92% residential• 500 each: Med, Law, MBA, PhD• $950M endowment• Winston-Salem, NC• Baptist Heritage• 1300 average SAT• 28th in US News & World Report • Top 35 Privates in Barron’s Guide• Rhodes Scholars

Order book on the Wake ForestTechnology Plan at http://iccel.wfu.edu $15

Fully Implemented!~$1500/student/year

Thinkpads for All Students, Faculty, and Staff--2 Year Refresh•IBM A20m ThinkPad•128 MB of RAM•500Mhz Processor•11GB Hard Drive •Lithium Ion Battery •56k v90 flex modem, •15” active matrix display•Lexmark Inkjet Printer•Students Own at Graduation

Soph/Senior ComputerF99: IBM 390, 128 RAM 333 Mhz, 6GB, CD-ROM, 56 modem

•Windows 98 2nd Edition•MS Office 2000 Pro•Macromedia Dreamweaver 3.0•Netscape Communicator 4.72•Acrobat Reader 4.05•Maple V 6.0•RealPlayer 7 Basic

Standard Software

Academic Computing Environment

• 131 Electronic Classrooms.• 200+ electronic databases.• 45,000 Ethernet Ports• Most Administrative Systems• 200+ courses in CourseInfo• 99% Email• 85% Computer Enhanced Courses

Support Infrastructure

• 25 support positions in IS • 14 Academic Computing Specialists • RTAs in each residence hall• 25 STARS assigned to individual faculty • Library Professions Orient and Train• 4272 Help Line• Summer Workshops and Tech Fair• Computer Enhanced Learning Initiative• Training on Demand

Brown’s First Year Seminar• Before Class

– Video Text & Self Tests– Best URLs with Criteria– Interactive exercises– Lecture Notes in PP– E-mail dialogue– Cybershows

• During Class– One Minute Quiz– Computer Tip Talk– Class Polls– Team Projects

• After Class– Edit Drafts by Team– Guest Editors– Hyperlinks & Pictures– Access Previous Papers– Lecture Summary w Audio

• Other– Daily Announcements– Team Web Page– Personal Portfolios– Exams include Computer– Materials Forever

Consequences for Wake Forest

• +SAT Scores & Class Ranks

• +Retention & Grad Rates

• +Satisfaction & Learning

• +Faculty Recruitment

Computers Enhance My Teaching/Learning Via--

PresentationsBetter--20%More Opportunities toPractice & Analyze--35%

More Access to SourceMaterials via Internet--43%

More Communication with Faculty Colleagues, Classmates,and Between Faculty and Students--87%

ICCEL -- Wake Forest University, 2000ICCEL -- Wake Forest University, 2000

With Ubiquity---The Culture Changes

• Mentality shifts-- like from public phone to personal phone.

• Teaching Assumptions shift-- like from books in the public

library to everyone owns a copy of his/her own.

• Timelines shift-- like from “our class meets MWF” to “we see

each other all the time and MWF we meet together”

• Students’ sense of access shifts-- like from “maybe I can get that

book in the library” to “I have that book in my library.”

• Relationships shift-- like from a family living in many different

states to all family members living in the same town

Beliefs of 91/93 Vignette AuthorsPedagogy and Philosophy

• Interactive Learning

• Learn by Doing

• Collaborative Learning

• Integration of Theory and Practice

• Communication

• Visualization

• Different Strokes for Different Folks

From Interactive Learning January, 2000From Anker PublishingDavid G. Brown, Editor

ICCEL -- Wake Forest University, 2000ICCEL -- Wake Forest University, 2000

Next Steps for Wake Forest

• Wireless

• More Portable Devices

• My.Wake Forest

• Courses for Alumni

• International Campuses

• ????

Lessons Learned from Business and .com

1. Customize and Individualize7/00:12%

2. Become an entry portal & establish lifelong connectives.7/00:42%

3. Partner. Integrate vertically. Seek Correspondent Relationships7/00:28%

4. Sell “high prestige, high recognition” services7/00:12%

5. Acquire and Use Metadata7/00:5%

6. Outsource (reduce middle mgt, reduce data entry)7/00:2%

Vote Once for Most Important

Lessons Learned from Education and .edu--slide 1

1. Enable Interaction 7/00:31%

2. Encourage Collaboration 7/00:31%

3. Emphasize Communication 7/00:18%

4. Nurture Community 7/00:14%

5. Customize and Individualize7/11:6%

Vote Once for Most Important

Lessons Learned from Education and .edu--slide 2

1. Assure Robust Networks & Access to Technical Advice 7/00:57%

2. Expect Professorial Tech Proficiency7/00:22%

3. Reduce Cycle Time 7/00:2%

4. Be Nimble 7/00:11%

5. Recognize Potential Competitors 7/00:7%

Vote Once for Most Important

The New “Student” Mentality

1. Immediacy 7/00:32%

2. Nintendo Problem Solving 7/oo:19%

3. Shared Authority & Second Opinions 7/00:15%

4. Multi-Tasking & Channel Changing 7/00:14%

5. Always In Touch 7/00:14%

6. Open Information 7/00:7%

Vote Once for Most Important

The New University--slide 1

1. Entrepreneurship Thrives--focus required 7/00:29%

2. Confederations Flourish--mergers too 7/00:28%

3. Bricks and Mortar Stay--incldg health clubs7/00:21%

4. Brokers Emerge--the most common function7/00:17%

5. Libraries Become Resource Centers--help7/00:5%

Vote Once for Most Important

Vote Once for Most Important

The New University--Slide 2

1. Databases Center Around the Student--my.yahoo7/00:34%

2. Funding Diversifies--mix public and entrepreneurial7/00:24%

3. Outsourcing Expands--services and courses7/00:20% 4. International Alliances Multiply--

not only distance education7/00:17%

5. Schedules Metabolize Around Commencement

The New Professoriate

1. Collaborative Teaching--design teams

& confederations7/00:60%

2. Adjunct Faculty--alumni & practitioners7/00:15%

3. Institutes & Centers--departments and disciplines

become less important7/00:15%

4. Intellectual Property Rights--who owns7/00:no options

5. Electronic Publications & Paper Archiving 7/00:11%

6. Team Research--science methods spread7/00:0%

4. 5.

Vote Once for Most Important

The New Curriculum--Slide 1

1. On Campus Distance Learning--3 residence,

2 by distance 7/00:40%

2. The 80-20 Rule--not all F2F or Virtual 7/00:33%

3. Learning Cohorts & Communities--essential for motivation 7/00:18%

4. Customized Textbooks--many vendors 7/00:8% 5. Intimate F2F Classes--greater variability 7/00:0%

Vote Once for Most Important

1. Lifelong Programming-- email, portals, tech support7/00:37%

2. Continuous Communication-- before & after degrees7/00:31%

3. The Student-Designed Degree-- learning objectives & styles7/00:26%

4. Measured Outcomes--more than seat time7/00:no

option

5. The Math Emporium Model-- one of the new models7/00:6%Vote Once for Most Important

The New Curriculum--Slide 2

Technological Changes

• Face Recognition for Security

• Speech Recognition

• Intelligent Agents

• Virtual Reality

• Network Speed

• Storage Capacity

• Portable Technology

Act Now (Technology)

-Pass Faculty Motion That All Teaching May

Proceed on the Assumption That All Students

Have Internet Access

-Assure Robust Communication Networks

-Aim for 95% of Faculty Use of CEL by

Fully Voluntary Means

-Adopt & Support a “Preferred” Laptop,

CMS, and Software

-Budget for Electronic Databases

-Outsource More Bureaucracy & Instructional

Components

ACT NOW (VISION)

-Build Brand Identity

-Build “Communities of Learners” & Link All Programs to

Participation in and Access to Those Communities

-Expand and Enrich Co-Curricular Programs

-Choose & Nurture A Few Areas For

Worldwide Prominence

-Maintain Aura of Impartiality & Rationality

-Rejoice in the Flexibility & Survivability of Universities

Let’s Interact!

What would you add to or strike from the image of the future university? What other actions would you recommend taking today?

What add to?

What strike from?

What actions today?

David G. BrownWake Forest University

Winston-Salem, N.C. 27109336-758-4878

email: brown@wfu.eduhttp//:www.wfu.edu/~brown

fax: 336-758-4875

ICCEL -- Wake Forest University, 2000ICCEL -- Wake Forest University, 2000